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The University of South Africa invites suitably

qualified service providers to participate in a

Public Tender Process to provide the University with

Shared Services

for

Security Guarding Services for Gauteng

Tender Specification Document

Tender Ref. No: PT2017/02 Date of Issue: 05 February 2016

TABLE OF CONTENTS

SECTION A: General Tender Information

1. Overview 4

2. Propriety and confidential information 5

3. Dealing with the University of South Africa 5

4. Compulsory registration and information session 5

5. Tender submission and closing date 6

6. Tender mandatory requirements 6

7. Other requirements 7

8. Environmental Impact 8

9. Pricing 8

10. Payment terms 8

11. Sub-contracting 9

12. Joint arrangement 9

13. Evaluation criteria 9

14. Conditions of tender 11

15. Company information: Experience, functionality & capability 11

16. Schedules of information 12

17. Site Visit / Verification of information 11

18. Contract agreement 12

19. Tender pricing format 12

SECTION B: Security Specification

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20. Description of Offices/Sites where services need to be rendered 13

21. Minimum and general security service requirements 14

22. Reporting and Management Structure 16

23. Penalty Clauses 16

24. Insurance 17

25. Profile of security service providers 17

26. Uniforms 18

27. Vehicles 18

28. Guard tracking system 18

29. Two way radios 18

30. Human Resource Administration 19

31. Unisa security staff per site 19

SECTION C: Site Specific Postings

32. Muckleneuk Campus and Satellite offices (Gauteng - Pretoria) 20

33. Sunnyside Campus and North Gauteng 28

34. Florida Campus and South Gauteng 36

Please read this document together with each of the site specific documentation you are required to provide this service at.

SECTION A: GENERAL TENDER INFORMATION

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1. OVERVIEW

The University of South Africa invites tenders from suitably qualified companies for the provision of shared security guarding services at all its offices in Gauteng. Unisa will manage the human resources required for the services, and the service provider will manage the non-human resources component, including supply of equipment and inventory management. In the ad-hoc event that the human resources allocated by Unisa to a site is not sufficient to provide an effective security support the service provider must be in a position to mitigate the risk. The service provider will also supply all the necessary and required services and equipment, inclusive, but not limited to, radios, guard tracking equipment, registers, managers, supervisors, vehicles, etc. The appointment of a shared service partner will be for a period of 24 months.

The service providers are required to submit a single tender to include shared services at the following geographical areas:

Muckleneuk Campus and Satellite offices (Gauteng - Pretoria)

Muckleneuk campus

Principals residence

St Patrick Guesthouse

Club 1 (Hazelwood)

Moodey Place (Brooklyn)

Sunnyside Campus and North Gauteng

Sunnyside Campus

Pretoria City Buildings (Robert Sobukwe, Solomon Mahlangu, Little Theatre, CARS)

School of Business Leadership (Midrand)

Irene Park

Mamelodi

Florida Campus and South Gauteng

Florida Science Campus

Daveyton Campus (Ekurhuleni)

Johannesburg Learning Centre (CBD)

Lenasia

Lazer Park

Ormonde

Vaal

Note: Some of the lease agreements may expire and the service provider will be expected to adjust such service to new leased buildings as and when required.

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It is expected from the service provider to develop and submit a skills transfer plan/strategy. Moreover, the service provider is expected to transfer the skills to the operational security staff, and Regional management staff involved in security services, and supervision to ensure continuity after expiry of the contract in 24 months’ time. The skills to be transferred include the scheduling of staff, best practice, procurement and management of equipment, provision of such equipment.

2. PROPRIETARY AND CONFIDENTIAL INFORMATIONAll material submitted in response to this tender shall become the property of Unisa. Any confidential information provided by a service provider in response to this Tender will be held in confidence and will only be used for the evaluation of this tender.

3. DEALING WITH THE UNIVERSITY OF SOUTH AFRICA Service providers must not contact any member of Unisa with respect to queries they may have with this tender. A compulsory information session will be held during which it is expected that any queries raised, will be answered.

The service provider shall not disclose any such information or specification, whether explicit or implied, to any third party without the written consent from Unisa.

4. COMPULSORY REGISTRATION AND ADMITTANCE TO THE TENDER INFORMATION SESSION

A non-refundable tender registration fee of R700.00 is payable by credit or debit card at the registration session. No cash payments will be accepted.

Prospective tenderers must read the tender specification and bring a copy to the information session

Only service provider representatives who are senior members of a relevant business unit, or are member(s) of the team responsible for tender responses, will be permitted to attend the compulsory Information session

Registration Date: 20 February 2017

Registration Time: 09:30 to 10:00 (Latecomers will not be admitted)

Venue: Senate Hall, Theo Van Wijk Building, Preller Street, Muckleneuk Campus, Muckleneuk Ridge, Pretoria

The above-mentioned time frames must be strictly adhered to; latecomers will not be registered and admitted to the information session. The information session will commence immediately after registration.

5. TENDER SUBMISSION AND CLOSING DATE

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The original and a soft copy of the tender must be submitted into the official tender box in a sealed envelope located in the OR Tambo Administration Building, Fifth Floor room 5-19, Pretoria Muckleneuk Campus, Preller Street, Muckleneuk Ridge. Please quote the tender reference number PT2017/02 on the sealed envelope.

Closing date: 03 March 2017 @ 12:00

Tenders submitted late will not be accepted or considered.

Points will be awarded for Broad-Based Black Economic Empowerment.

The decision of the UNISA Management Committee on awarding a tender is final.

Unisa reserves the right to appoint, contract with and monitor the performance of any service provider it deems will offer the best service in line with its requirements, although it may not necessarily be the lowest Tenderer. Unisa also reserves the right, in its sole discretion, not to award a tender, to re-advertise a tender or not to award the tender to a service provider who has more than two existing contracts with Unisa.

The tender awarded will be conditional and subject to successful negotiations and signing of a written contract, failing which Unisa reserves the right to withdraw the tender and to award the tender to another Tenderer without repeating the process.

6. TENDER MANDATORY REQUIREMENTS

Mandatory requirements will include the following and must be labelled and submitted in the following order. Failure to comply and submit any one of the documents will disqualify the submission:

Annexure A1: Attendance of compulsory information session. (Attach copy of the registration form received at the session.)

Annexure A2: Completed and signed Supplier List Application Form (F25) including the PSP form and bank account details from the bank. (www.unisa.ac.za/tenders)

Annexure A3: Resolution to sign on behalf of the tendering unit (www.unisa.ac.za/tenders)Annexure A4: Current and valid original SARS Clearance Certificate or E-filing SARS certificateAnnexure A5: Copy of company registration documents indicating list of shareholders /

members from CIPC / CIPRO Annexure A6: Pricing template. (The pricing template must be completed) Annexure A7: Minimum of three recent (not older than three years from the year of the closing date

of this tender) contactable references from customers to which the tenderer has provided or is providing goods/services that are substantially similar to the goods/service required. Only references from the tendering unit will be considered.

Annexure A8: Financial Statements a. One set (2 years comparative figures) of the most recent audited Annual Financial

Statements together with a signed an Independent Auditor’s Report or a signed letter from the Accounting Officer for Close Corporations must be submitted. The audited financial statement submitted must be within six months of the financial year-end to qualify for evaluation.

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http://www.unisa.ac.za/tenders

A complete set of Annual Financial Statements including the following: Independent Auditor’s Report (Letter from an External Accountant/Accounting

Officer for Close Corporations) Statement of Comprehensive Income (Income Statement) Statement of Financial Position (Balance Sheet) Statement of Cashflows Statement of Changes in Equity Notes to the Financial Statements

No summarized Financial Statements or Extracts of financial statements will be accepted.

b. Where the financial statements of the holding company are submitted, a signed letter be included from the holding company, on their letterhead signed by the CEO/CFO, that they would be liable if the subsidiary defaulted. This must be attached to the financials being submitted. Failure to submit such signed letter will disqualify the tender submission.

c. The financial statements should be submitted as a separate bound document. Annexure A9: Unisa General Terms and Conditions to be completed and signed (www.unisa.ac.za/tenders)Annexure A10: Proof of registration as a Security Service Provider with PSIRA (Private Security Industry

Regulatory Authority), copy to be provided.Annexure A11: Prove that the company has the capacity and infrastructure to deliver on Unisa’s

requirements (Vehicles, human resources, control rooms, capacity to deal with incidents of public unrest, etc.). Please see the scoring criteria in the tender document.

Annexure A12: Documentation confirming the location of head and branch offices (list locations in Gauteng).

Annexure A13: Skills transfer plan / strategy applicable to Unisa to be provided

7. OTHER REQUIREMENTS

Annexure B1: A valid B-BBEE certificate or proof of exemption from an accredited SANAS / IRBA verification agency / auditor. An affidavit certifying their total annual income and level of black ownership will be sufficient for EMEs and QSEs. Failure to submit the above will result in a zero score for B-BBEE.

Annexure B2: Company profile including: Services offered Number of staff permanently employed at each branch and in what capacity or

grades Emergency manpower and services etc.

Annexure B2: Copies of Certificates and/or CV’s for professional training / years’ experience in Management and /or Security related matters of operational Managers and/or Branch Managers (at least three located in the geographical area of the Gauteng)

Annexure B3: Provide evidence of ability to provide supporting technology for:a) VHF radio equipment and communication b) ICASA Radio transmission licencec) Guard Tracking solution d) Other technology that can add value

Annexure B4: Provide copies of current valid certificates of at least 40 event security officers currently employed in your company who have been trained in terms of SAQA UNIT STANDARD

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244335 – “Conduct security at an event”, or PSIRA Special events training registration and provide PSIRA confirmation.

Annexure B5: Evidence of ownership of suitable vehicles to visit sites and to perform monitoring services (attach copy of logbooks in companies’, or proprietor’s name)

Annexure B6: Skills transfer plan/strategy including implementation timelines.The service provider must develop and submit the skills transfer plan/strategy that clearly indicates how it will be implemented and the timelines.

Note: All documents submitted in support of this tender must be the documents of the tendering unit and may not pertain to different companies or units within a group. As an example, a tenderer cannot submit its own B-BBEE certificate, but the SARS certificate of its holding company.

8. ENVIRONMENTAL IMPACT

Set out the detail of the environmental impact of the activities relating to the agreement/contract and the waste generated as a result thereof. Attach a detailed implementation plan by the contractor and/or the person(s) responsible for implementing the agreement/contract, indicating how the environmental impact and the waste generated will be minimized, mitigated and managed.

9. PRICING

The tenderer must state whether the price quoted is fixed for the duration of the agreement or whether the price is subject to escalation. In the absence of an indication in this regard the price will be considered as fixed for the full period of the agreement.

All pricing must be quoted in South African Rand (ZAR) including VAT. The pricing must remain valid for 90 days from the closing date of the tender. In instances where the contract period exceeds a year it is accepted that the prices will remain

fixed for the first year. Pricing template must be completed (Annexure A6) Any pricing not included in the pricing template will not be considered.

Prices charged by the supplier for goods delivered and services performed under the contract shall not vary from the prices quoted by the supplier in his tender, and any variance will render the contract null and void.

10. PAYMENT TERMS

The payment terms of the University are 30 days after receipt of goods and services and upon receipt of the required documentation. No upfront payments will be considered.

11. SUB-CONTRACTING

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The tenderer and/or the contract, or any portion thereof, or any share or interest therein, may not be transferred, assigned or granted to any other company without the specific written permission and conditions of the University.

11.1 The University may consider accepting sub-contracting if an agreement is entered into only with the primary supplier, and the agreement, or any portion thereof, or any share or interest therein, may not be transferred, assigned or granted to someone else subject to the following principles:

a) Sub-contracting is allowed, provided that the tenderer has declared upfront at the time of submitting the tender documents that a portion of the contract will be sub-contracted; this is limited to 20% of the work. Subcontracting Annexure must be completed. However, the University reserves the right to allow or not allow sub-contracting.

b) The primary supplier takes full responsibility and accountability for the portion of the work sub-contracted.

c) The name of the sub-contractor must be declared upfront to ascertain whether the sub-contractor is not blacklisted or has not defaulted.

11.2 The University encourages sub-contracting aimed at empowering exempted micro enterprises (EMEs) and qualifying small enterprises (QSEs), as defined in the B-BBEE Codes. In the event that sub-contracting is to any other than EMEs and/or QSEs which is 51% or more black owned,

the sub-contracted supplier must have a B-BBEE status level equal to or higher than the appointed supplier.

12. JOINT ARRANGEMENTS

The University of South Africa will accept joint arrangement proposals on condition that the following is adhered to:

a) In case of a joint venture

All mandatory requirements and non-mandatory documents must be in the name of the joint venture entity (separate entity established for this purpose)

b) In case of a joint agreement

joint operation partners must each submit their own mandatory requirements

the joint operation agreement must be signed by all participating parties.

13. EVALUATION CRITERIA

Pre-qualification:Only tenderers that meet all the mandatory requirements including the financial evaluation will proceed to stage 1 of the adjudication.

Stage 1 - Functional Evaluation

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Functionality PointsCopies (attached) of Certificates and/or CV’s for professional training / years’ experience in Management and /or Security related matters of operational Managers and/or Branch Managers (at least three located in the geographical area of the Gauteng)Degree and above / 10 years’ experience in security management ...10 pointsDiploma /5 years’ experience in security management……….…………5 pointsCertificate /2 years’ experience in security management………….…....2 pointsNone …………………………………………………………………..….......0 points

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Evidence of companies ability to provide supporting technologyVHF radio equipment and communication …………………………..… 5 pointsICASA Radio transmission licence…………………………………..…. 5 pointsGuard Tracking solution…………………………………………………. 5 PointsOther technology that can add value…………………………………… 5 points

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Risk mitigation strategy(Provide copies of current valid certificates of at least 40 event security officers currently employed in your company who have been trained in terms of SAQA UNIT STANDARD 244335 – “Conduct security at an event”, or PSIRA Special events training registration and provide PSIRA confirmation)40……………………………………………………………………….….5 points41+….……………………………………………………………………..10 points

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Track record (years of experience in the industry)5 years…………………………………………………………………….10 points10 years +………………………………………………………………....20 points

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Ability to provide uniforms timeouslyWithin 20 days…………………………………………………………...10 points20 to 30 days ………………………………………………………..5 point

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Evidence of ownership of suitable vehicles to visit sites and to perform monitoring services (attach logbooks in companies’, or proprietor’s name)10 vehicles…………………………………………………………..…15 points5 vehicles…………………………………………………………….….8 points3 vehicles………………………………………………………………..5 points

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Footprint in Gauteng:Head office = 10 pointsBranch office = 5 points per branch office

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Skills transfer plan/strategyThe service provider must develop and submit the skills transfer plan/strategy that clearly indicates how it will be implemented and the timelines.Prepare and submit the skills transfer plan/strategy addressing the following:a. Required security skills………….. 2 pointsb. Methodology for skills transfer……..2 pointsImplementation timelines……………1 point

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TOTAL 100

Service providers who score 70% or more will be evaluated in stage 2

Stage 2 scoring criteria

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Criteria ScorePrice 75%B-BBEE 25%

14. CONDITIONS OF TENDER

14.1 Prospective service providers are requested to submit tender prices for the execution of the work as described in this document. The prices must include all the work to be undertaken without any amendments, omissions or additions.

14.2 The price must comply strictly with the conditions as set out in this document.14.3 One bidder will be allocated (awarded) the contract, and therefore the successful service provider

must demonstrate its capacity to service all the Unisa offices in Gauteng. 14.4 Unisa reserves the right to not accept the lowest priced tender.14.5 The successful service provider is reminded that it will be required to provide all necessary

support as determined at the site meeting and the tender specifications prescribed in the tender document.

14.6 Service providers who intend to participate in the tender need to register at the compulsory registration session. Failure to register at this session will exclude the service provider from further participation in the tender.

14.7 Preference should be given to suppliers that are B-BBEE Code-compliant in line with paragraph 3: general principle of the SCM policy:

In the case of all public tenders awarded to suppliers measured in terms of the generic scorecard of the B-BBEE Codes, at least 10%, but not more than 20%, of the contract must be given to EMEs or QSEs, which is 51% or more black owned as part of the enterprise and supplier development initiative.

Regional offices should use local EMEs or QSEs to stimulate local trade. Companies with a national footprint do not qualify as local EMEs or QSEs.

The SCM directorate is implementing paragraph 29 of the policy to ensure compliance with the policy and development of small businesses. Supply chain must be seen and practically demonstrate its commitment towards contributing to the transformation agenda of the country.

15. COMPANY INFORMATION: EXPERIENCE, FUNCTIONALITY AND CAPABILITY

The following must be included with the tender submission and should not exceed 20 pages:

Company profile Services offered Number of staff permanently employed at each branch and in what capacity or

grades Emergency manpower and services etc.

16. SCHEDULES OF INFORMATION

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All particulars as set out in the attached specification must be filled in by service providers. Failure to comply with these requirements will lead to disqualification.

17. SITE VISIT / VERIFICATION OF INFORMATION

Unisa reserves the right to conduct a site visit to similar sites / contracts of the service provider as and when required. Unisa also reserves the right to verify any / all the information supplied by service providers as part of their tender submissions.

18. CONTRACT AGREEMENT

The successful service provider will be required to sign a formal contract with Unisa. Should the successful tenderer fail to enter into a contract with Unisa after requested in writing to do so, the successful service provider will be liable for any loss which may be incurred by Unisa as a result of having to have the service executed at a higher price than the successful service providers tender price. The successful service provider will also be required to sign a service level agreement with regard to the specific security services which need to be rendered.

19. TENDER PRICING FORMAT

Tenderers are required to submit their monthly price for the contract indicating:

19.1 Total monthly price including VAT for the shared security service at Unisa in Gauteng 19.2 Wage breakdown of the required security staff for ad-hoc risk mitigation services

(Manager, grade A, grade B, grade C, grade D) indicating the difference between night and day shift staff, as well as other benefits and/or deductions.

19.3 Price breakdown of any service, equipment or infrastructure if not included in the monthly service price

19.4 The tender price must make provision for a 24 month contract period. A fixed annual contract price escalation will be negotiated during the contract phase.

19.5 All pricing must be valid for 90 days from date of closing of this tender.

SECTION B: SECURITY SHARED SERVICES SPECIFICATION

The successful service provider will need to provide shared security services to all Unisa offices and campuses in Gauteng as per the attached specification; however the security staff members are employees of Unisa. In the ad-hoc event that the human resources allocated by Unisa to a site is not sufficient to provide an effective security solution within the framework of the operational requirements, the service provider will be contracted to provide the additional risk mitigation staff to make the service effective. The shared service model would require the service provider to render the following services:

Provision of security equipment, and infrastructure as well as the:

Shared Services of security staff and operations (staff and service quality);

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A detailed table, indicating the staff members allocated per site by Unisa, as well as a breakdown of the operational service which needs to be rendered per site (according to priorities) can be found in SECTION C.

20. DESCRIPTION OF OFFICES / SITES WHERE SERVICES NEED TO BE RENDERED

UNISA invites tenders from suitable companies that can provide a comprehensive 24 hours a day shared Security Service solution at ALL of the Unisa Branches / offices / sites in Gauteng. The service provider will be compelled to provide the service at all the offices in Gauteng, and exclusion of portions of the tender will result in immediate disqualification.

Shared Security Services will be required on the following premises:

Muckleneuk Campus and Satellite offices (Gauteng - Pretoria)

Muckleneuk campus

Principals residence

St Patrick Guesthouse

Club 1 (Hazelwood)

Moodey Place (Brooklyn)

Sunnyside Campus and North Gauteng

Sunnyside Campus

Pretoria City Buildings (Robert Sobukwe, Solomon Mahlangu, Little Theatre)

School of Busines Leadership (Midrand)

Irene Park

Mamelodi

Florida Science Campus and South Gauteng

Florida Science Campus

Daveyton Campus (Ekurhuleni)

Johannesburg Learning Centre (CBD)

Lenasia

Lazer Park

Ormonde

Vaal Agency

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21. MINIMUM AND GENERAL SECURITY SERVICE REQUIREMENTS AS PART OF SHARED SERVICES

21.1. The shift hours and service requirements per day are stipulated as part of the specification for each office /site individually (see attachment – site breakdown for prioritized guarding requirements in SECTION C), but in general consists of the following, but not limited to:

Monday to Friday 06h00 – 18h00 (day shift) Monday to Friday 07h45 – 16h30 dayshift) Monday to Friday 18h00 – 06h00 (night shift) Monday to Saturday 06h00 – 18h00 (day shift) Monday to Sunday 06h00 – 18h00 (day shift) Monday to Sunday 18h00 – 06h00 (night shift)Please see the specification sheet for each office / site attached.

21.2. Unisa employees will be required to work legislative compliant per week, and Service Providers will be required to assist Unisa management to generate duty rosters to ensure compliance to the minimum and maximum working hours and time off.

21.3. A 24-hour security service must be provided with the required number of security personnel as per the specification sheet, allocated to day and night shift (where required). An allocated senior guard (who takes responsibility for the site) must be available on shift.

21.4. Specialised and professional trained unit that are capable in handling student and staff protests and/or unrest must be available on short notice by Unisa Management. The unit must be trained according to recognized PSIRA training and/or SASSETA unit standards.

21.5. Security personnel must at all times be posted as the agreed post allocation list, and in accordance with the service level agreement (to be formalized with the successful service provider during contracting phase).

21.6. The security service provider will be required to assist Unisa with management and supervisory services to ensure that the security function at Unisa in Gauteng is effectively implemented, monitored and sustained. It is compulsory that the security service provider, after perusal of the site specific detail, to provide Unisa with a detail security plan, indication the proposed management structure, equipment and processes which will be used to effectively provide the required security service. This should form part of the tender response.

21.7. Security services must take place in accordance with the Unisa requirements and standards. All faults, defects and incidents must be noted in the applicable registers.

21.8. Management or approved representatives of the service provider must visit the premises on a regular and ad-hoc basis, and in accordance with the service level agreement, but not less than 10 times per month. Access control at all points must be provided in accordance with industry norms and without prejudice to the individual who is entering Unisa property.

21.9. Additional tasks, which might not be directly security related, will be required to be performed by the Unisa security staff from time to time.

21.10. All the relevant equipment to render a professional security service must be provided and maintained by the security service provider, such as:

Quality torches in working order.

All the relevant registers, for example:

- Occurrence Book- Visitors Book- Asset control registers

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- Security Incident Report register (SR)- Post Allocation sheets/forms- Information Book- Pocket Book, etc.

21.11. All the relevant registers shall be perused on a daily basis by the senior member of the shift and a proper shift handover (where applicable) shall take place. All reported faults and deviations from agreed operational processes and procedures must recorded in the applicable security registers (Unisa standard to be adhered to) and be brought to the attention of Unisa representative on the site, or during the first (1st) hour of the next shift.

21.12. Registers on site must be perused and signed at least three times a week.21.13. A policy and procedure manual for each site must be drafted and presented for input and

approval before commencement of the contract. On commencement of the contract the service provider must provide training to security staff, and a copy of the procedure manual must be available to security staff at each site on a permanent basis. This manual must be reviewed annually and then presented to the client representative for approval and signature.

21.14. A copy of Unisa service level agreement must be available on site for staff reference.21.15. Any deviations or breach of agreed Policies and Procedures by Unisa security employees must

be reported in writing (with supporting evidence). Disciplinary action/corrective action will be considered and implemented in accordance with labour legislation, and in line with the Unisa disciplinary code of practice.

21.16. Job descriptions and specific task descriptions for each site / premises will be drawn up in collaboration with the Security Service Provider, and submitted to the Unisa representative on the site for perusal and approval before the start of contract. On commencement of the contract the service provider must provide training to security staff, and a copy of the job and task description’s must be available to security staff at each site on a permanent basis

21.17. A monthly report must reach the office of the Unisa representative of each geographical area by no later than the 3rd of the following month. The monthly report should include at least the following information:

Minutes of the meeting with the Unisa representative of the site/office A summary of the incidents (according to the Incident Register) and actions taken Problems/Solutions/Improvements Information required Staff placements and related matters Staff morale and general discipline matters Training/On-job, etc. Visits to Unisa premises with OB references Summary of man power challenges (absence without leave/late arrivals/disciplinary

matters found by service provider Number of patrols Number of visitor and vehicle recordings Number of searches per day (persons and vehicles), etc.

21.18. Provision of two-way radios (repeaters and base stations where required) on each site21.19. Provision of guard monitoring systems (database and panic alarm) for site. Electronic reports to

be made available to the client representative on a daily basis.21.20. Ad-hoc requirement: Training provision must be made by the successful tenderer for:

Physical Training PR Training Ongoing induction Policies and Procedures of UNISA

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22. REPORTING AND MANAGEMENT STRUCTURE

22.1. the security staff will report according to policies and procedures as will be determined for each site specifically. Policies and procedures will be developed as mentioned in 14.9.5 of this document, and as approved by Unisa Management.

22.2. The security service provider management structure will report directly to the Unisa Protection Services Director, or his representative, who in turn will report directly to the VP Operations and Facilities.

23. PENALTY CLAUSE

23.1. By contracting with Unisa the Security Service Provider accepts the responsibility of safeguarding the University’s assets and property, as well as its staff, students, visitors and their respective property. This entails that the contractor will do everything in its power to safeguard not only the University property and assets, but also the University’s staff, students, visitors and their property.

23.2. In order to comply with legislative requirements, as well as requirements of the University regarding the safeguarding of the University’s property and assets, as well as its staff, students, visitors and their respective property, the service provider must ensure that record is kept of legislative requirements with regard to the deployment of all security staff. In the event that individuals do not comply, the service provider must inform Unisa forthwith.

The guards must perform their duties according to the following accepted standards: - PSIRA training manual / SASSETA unit standards Written job and task descriptions for contract guards as approved by Unisa Unisa written orders for contract guards Verbal orders legitimately given my Unisa representatives.

23.3. As a measure to ensure that the security staff performs its duties according to the Unisa requirements, and in line with the service level agreement, the Security Service provider agrees that in case of a breach of policies and procedure by security staff that Unisa is informed immediately, or not later than the start of the next shift in terms of the following,

Guard sleeping whilst on duty Guards refusing to obey valid commands Guards not performing in according to site specific procedures, policies, orders, or work

standards Guard under the influence of alcohol or drugs whilst on duty Guard leaving his post or designated area of responsibility without permission Guard who arrived late Guards who did not arrive for work – leave without approval Damage and/or losses occurred during guards shift in his area of responsibility Illegal strike actions by security staff Tampering/manipulating/playing games with regards to security access control and

CCTV infrastructures Tampering/manipulating with regards to OHS/FIRE related equipment

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Once Unisa has been informed, Disciplinary action/corrective action will be considered and implemented by Unisa in accordance with labour legislation, and in line with the Unisa disciplinary code of practice.

23.4. The lack of the Service Provider to inform Unisa of disciplinary matters, (in line with the SLA and disciplinary procedure), penalties might be instituted against the Service Provider

23.5. Any dispute arising out of the execution of this penalty clause will be settled according to the dispute resolution stipulations in the contract between Unisa and the successful Service provider.

23.6. The execution of the penalty clause will not exclude any other claims for damages, incurred by the University, a staff member, student or visitor through negligence or wilful actions by the security service provider. The execution of this penalty clause will further not exclude any action taken by the University in accordance with the service level agreement in case of a breach of contract.

24. INSURANCE

Unisa will be responsible for insurance of all assets belonging to Unisa. Even though Unisa makes provision for insurance of all assets, the contractor will be held liable for all damages or losses due to the negligence or poor management of security staff. The service provider will be responsible for the total cost involved for the repair or replacement of assets.

Unisa will be liable for all public liability claims instituted against their security staff.

The service provider indemnifies Unisa from any damages whatsoever it may suffer as a result of the withdrawal of the tender due to its inability to perform in terms of the requirements of the contract.

Unisa reserves the right to claim any damages it may occur resulting from the withdrawal and re-awarding of the tender, and the service provider accepts full responsibility therefore.

25. PROFILE OF ADDITIONAL RESOURCES TO BE SUPPLIED BY THE SERVICE PROVIDER ON AND AD-HOC BASIS AND IN LINE WITH THE SHARED SERVICE SOLUTION

In the Ad-hoc event that the human resources allocated by Unisa to a site is not sufficient to provide an effective security solution, or to address specific risk situations, the service provider will be contracted to provide resources to make the service effective. Resources supplied by the service provider must comply with the following minimum requirements:

25.1 At least a grade 12 / senior certificate. 25.2 Registration with PSIRA.25.3 Grade A to D qualifications (and other specialized qualifications required by the

client) through a training institution accredited with PSIRA and or SASSETA unit standards.

25.4 To be able to read, write and speak effectively in English.25.5 To have a presentable appearance.25.6 No criminal record.

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25.7 Physically fit and in good general health.25.8 Energetic, with good posture.25.9 Mentally and physically alert.25.10 Self-confident and able to take initiative.25.11 Able to deal courteously with others.

26. UNIFORMS

The service provider will be responsible for the procurement and distribution of uniform to all staff within the shared services model, and cost must be included in the service fee.The following uniform pieces will be provided to the staff on an annual basis:

26.1 2 short sleeve shirts26.2 2 long sleeve shirts26.3 3 trousers / Skirts26.4 1 pair of shoes26.5 Belt26.6 3 pairs of socks26.7 1 jersey26.8 1 Warm jackets / windbreaker26.9 Raincoat (every 2nd year)

27. VEHICLES

The successful service provider / tenderer will be required to supply in adequate numbers and in working conditions, motor vehicles to service the shared service sites in Gauteng (minimum 3) are covered.

28. GUARD TRACKING SYSTEM

To ensure compliance it is compulsory for the Service Provider to provide an electronic guard monitoring/tracking system on all sites where the service provider will provide services. The system must provide the University with the following minimum requirements:

Active guard tracking capabilities “Stay awake” functionality at indicated locations. Remote viewing of the movement of guards on site Management reports. Panic alarm functionality Must be durable and tamper proof

29. TWO WAY RADIOS

In consultation with Unisa on all Unisa sites must be provided with two way radios, either to be linked to the Unisa control room (Muckleneuk and/or Florida), or alternatively to the closest control room of the Security Service Provider. This should include a full two way radio service, inclusive of equipment, licensing, etc. It is a requirement that radio links be established between geographical areas in Gauteng, and therefore licencing and infrastructure must be supplied accordingly.

18

30. HUMAN RESOURCE ADMINISTRATION

Unisa’s Human Resources Department will administer the following human resources administration, but it might be required by the service provider to assist at a pre-determined cost, acceptable to both parties (if / when required) with the following:30.1 Leave Administration – The service provider must with the process to consider, approve and

administer all forms of leave, in accordance with official Unisa policies, procedures and employment benefits. Specific access will be allocated to the service provider to assist with this function

30.2 Salary administration – All salary administration will be executed by Unisa Salary Department. In the event that security staff is required to work overtime (must be approved in advance) the service provider must assist consolidate the overtime hours and then inform the Unisa Salary Department once a month on a predetermined date.

30.3 Other fringe benefits – The Unisa human resources Department will be responsible for the management of all fringe benefits.

30.4 Performance Management – The service provider must assist with compilation of bi-annual performance assessment, based on performance records during the performance period. This should be done in conjunction with the relevant Unisa representative

31. UNISA SECURITY STAFF PER SITE

Region Total Guards per Region

Location/site Total guards per site

Guarding grade

“A”

Guarding grade

“B”

Guarding grade

“C”

Gauteng South

144 Daveyton 20 1 7 12Florida Campus 84 4 17 63JLC 25 1 7 17Honeydew 4 - - 4Ormonde 4 - 1 3Lenasia 3 - - 3Vereeniging 4 - 1 3

Gauteng North

133 Sunnyside Campus 81 2 5 74Mamelodi 3 0 0 3S Mahlangu / R Sobukwe

27 0 3 24

SBL Midrand 18 0 7 11Irene Park 4 0 0 4

Muckleneuk Campus

126 Muckleneuk campus

115 3 112

Club 1 3 1 2Brooklyn 4 1 3Principals residence

4 4

19

SECTION C - SITE SPECIFIC POSTINGS

32. Muckleneuk Campus and satellite offices

32.1 Muckleneuk Campus Total Number of guards available for the site – 126

DAY SHIFT

Post / PositionDescribe the name of the position, relevant to location and function

Function /Job descriptionIndicate what the person will be doing(full J/D required for each position, but highlight the important tasks)

Riskwhich will be addressed by deploying a security officers at this post/position

Priority of the positionC = CriticalI = ImportantS = StandardL = Low

Duration of work hoursNumber of hours per day a guards is required to work (linked to functional task)

Number of guards per location(if more than one guard is required at a location/post

Grade of the guard/sWhat is the required PSIRA grade for the person to perform the task

1. Kgorong Vehicle Entrance

2. Kgorong Reception

3. KgorongTurnstiles

4. Kgorong Level 2 entrance

5. Card issuing

Access controlVehicle searchesClient serviceEnquiries.Emergency response

Access ControlPatrolsSearchesSecurity Administration



Card Issuing and client service

TheftArsonTrespassing

C 12 (24/7) 4 = C2 = S

1 = C1 = S

1 = C

1 = L

2 = C

6 x C

2 x C

1 x C

1 x C

2 x C

1. TvW Building main entrance

2. Goldfields entrance

TheftAsset lossestrespassing

C 12 (24/7) 2 = C1 = S

1 = I1 = L

3 x C

2 x C

20

3. Chemistry

4. TvW 4th Level Entrance

5. Lucifer Entrance

6. Central Delivery Store (B-Block)

7. Roller Door Goldfields

8. TvW Level 5 Turnstiles

9. TvW CCTV Control room

1 = C

1 = I1 = L

1 = C

1 = C

1 = L

1 = L

3 = C

1 x C

2 x C

1 x C

1 x C

1 x C

1 x C

3 x C

1. CvV Building Main Entrance

2. CvV 1st Level Entrance

3. CvV Door 3-32

Security AdministrationAccess controlSearchesClient serviceEnquiriesKey controlEmergency response

Access controlSearchesClient serviceEnquiriesEmergency response

Access controlSearchesClient serviceEnquiries


2 = C1 = I

1 = S

1 = L

3 x C

1 x C

1 x C

21

4. CvV Door 2-09

5. CvV Door 2-28

6. CvV Door 1-62

7. CvV Door 0-11

Emergency response





1 = I

1 = L

1 = I

1 = L

1 x C

1 x C

1 x C

1 x C

1. RR Maluleka Building Main Entrance

2. RR Maluleka Workshop

3. RR Maluleka Ground Level Entrance

Access controlSearchesClient serviceEnquiriesKey controlEmergency response




2 = L

1 = L

1 = L

1 x C

1 x C

1 x C

1. Samuel Pauw/ Library Main Entrance

2. Finger Entrance

Security AdministrationAccess controlSearchesEnquiriesEmergency responsePatrolsOHS inspectionsClient Services

Access controlSearchesClient service

TheftLoitering

4 = C2 = I

1 = C1 = L

6 x C

2 x C

22

3. Seminar Rooms Entrance

4. Duty Room Delivery Entrance

EnquiriesEmergency response



1 = C

1 = C

1 x C

1 x C

1. ORT Building Main Entrance

2. ORT 1st Level Entrance

3. ORT 5th Level Entrance

4. ORT Production Entrance

5. Examination Receiving Entrance






2 = C1 = I

1 = S

1 = L

1 = C1 = I

1 = C

3 x C

1 x C

1 x C

2 x C

1 x C

1. Club1 Building Reception Area

Hazelwood

SupervisionSecurity AdministrationAccess controlSearchesEnquiriesEmergency response

1 = C 1 x C

23

2. Club1 Basement Entrance/ Reception

PatrolsOHS inspectionsClient Services


1 = C1 = S

2 x C

1. Brooklyn Building/ Legal Reception Entrance

2. Brooklyn Main Gate Entrance/Reception Area

SupervisionSecurity AdministrationAccess controlVehicle SearchesEnquiriesEmergency responsePatrolsOHS inspectionsClient Services


1 = C

1 = C2 = I

1 x C

3 x C

1. AJH v/d Walt Building Main Entrance

2. AJH v/d Walt/ 3rd Level Entrance

3. AJH v/d Walt East Entrance




1 = C1 = I1 = L

1 = C1 = L

1 = S2 = L

3 x C

2 x C

3 x C

1. Principal House/ Control/Reception Room.

Security AdministrationAccess controlVehicle SearchesEnquiriesEmergency responsePatrols

2 = C 2 x C

24

2. Cottage House

3. Mears Street Guards House

OHS inspectionsClient Services

Access controlVehicle SearchesEnquiriesEmergency responsePatrolsOHS inspectionsClient Services

Access controlVehicle SearchesEnquiriesEmergency responsePatrolsOHS inspectionsClient Services

1 = C

1 = C

1 x C

1 x C

1. Campus and Building Control Supervision

2. Muckleneuk Campus Controllers


Traffic ControlPatrollingInformation ServicesVehicle SearchesAccidents ReportEmergency Response

2 = C

15 = L

2 x A

15 x C

NIGHT SHIFT








1. Campus supervisor

2. Kgorong


Access controlVehicle searches


C 12 (24/7) 1 = C

4 = C

1 x A

4 x C

25

Vehicle Entrance

Client serviceEnquiries.Emergency response

2. ORT Building Entrance

ORT Production

Access controlSearchesPatrolsClient serviceEnquiriesKey controlEmergency response


C 12 (24/7) 1 = C

1 = C

1 x C

1 x C

3. AJH Building Main entrance

Access controlPatrolsSearchesClient serviceEnquiriesKey controlEmergency response


C 12 (24/7) 1 = C 1 x C

4. SP Building Main Entrance



C 12 (24/7) 1 = C1 = I

2 x C

5. TvW Building main entrance / Campus operations

TvW CCTV Control Room

PatrolsOHS inspectionsClient ServicesAccess controlSearchesClient serviceClient serviceEnquiriesKey controlEmergency responseEnquiriesKey controlEmergency response

TheftLoitering

L 12 (24/7) 8 = I

3 = C

8 x C

3 x C

6. CvV Main Entrance


1 = C1 = S

2 x C

7. Brooklyn House

Security AdministrationAccess controlVehicle SearchesEnquiriesEmergency responsePatrolsOHS inspectionsClient Services

2 = C 2 x C

8. Club1 Security AdministrationAccess control

2 = C 2 x C

26

Vehicle SearchesEnquiriesEmergency responsePatrolsOHS inspectionsClient Services

9. Principal House

PatrolsOHS inspectionsClient ServicesAccess controlSearchesClient serviceClient serviceEnquiriesKey controlEmergency responseEnquiriesKey controlEmergencyResponse

4 = C 4 x C

10. RR Maluleka SearchesEnquiriesEmergency responsePatrolsClient Services

2 = C 2 x C

33. Sunnyside Campus and North Gauteng

33.1 Sunnyside campusTotal Number of guards available for the site – 85

DAY SHIFT Post / PositionDescribe the name of the position, relevant to location and function







BLD – 8Control room

Managing staff attendance report.Key controlPatrolsEmergency responseRecording buildings patrolsManaging daily incident reportsEnquiriesGood service delivery

TheftRobberyMl damage to propertyAsset lossesTrespassingArsonPoor service delivery

C 12(24/7) 2 2 x C

E Mphahlele building

Supervise guarding staffAccess control EnquiriesEgress controlAssist staff with requests at reception

TheftArsonTrespassingAsset lossesPoor service DeliveryRobbery

C / I 12 (06:00 – 18:00)

Boom gate: 1 = C

Hall A#1: 1 = C

Hall A#2: 1 = I

Hall B: 1 = I

1 x B7 x C

27

deskUnlocking of venues/officesEmergency responseKey controlPatrolsEnsure good service delivery

Ml damage to property Hall B (Upper floor):

2 = I

Card Issuing: 2 = C

(Total: 6)

BLD 15 Access and egress controlEnquiriesSearchesEmergency responsePatrolsKey controlUnlocking and locking of buildingEnsure good service delivery

TheftTrespassingArsonRobberyPoor service deliveryMl damage to property

C / S / L 12(24/7) Turnstiles: 1 = C

Study area: 1 = S

Staff parking: 1 = L

(Total: 3)

3 x C

BLD 14 Access and egress controlEnquiriesSearchesEmergency responseUnlocking of study venues and officesPatrolsKey controlEnsure good service delivery

TheftArsonTrespassingAsset lossesPoor service deliveryRobberyMl damage to property

C / I / S 12 (06:00 – 18:00)

Reception: 2 = C

Basement parking: 1 = L

Library: 1 = I

East section (SRC turnstiles): 1 = S

(Total: 5)

1 x B4 x C

BLD 13 Access controlEgress controlSearchesClient serviceEnquiriesPatrolsEmergency responseUnlocking study venuesEnsure good service delivery

TheftArsonTrespassingAsset lossesService DeliveryMl damage to propertyRobberyPoor service delivery

C / I 12 (24/7) Reception: 1 = C1 = I

(Total: 2)

2 x C

BLD 12B & C Access and egress controlClient serviceEnquiries Emergency responseEnsure good service delivery

TheftArsonTrespassingAsset lossesPoor service DeliveryMl damage to propertyRobbery

C 12(24/7) Reception: 1 = CStudio: 1 = C

(Total: 2)

2 x C

BLD 12 A Access controlSearchesEnquiriesPatrolsEmergency responseEnsure good service deliveryClosing and opening of building

TheftArsonTrespassingAsset lossesPoor service DeliveryML damage to propertyRobbery

C / S 12(24/7)) Reception: 1 = CTurnstiles: 1 = S

(Total: 2)

2 x C

BLD 10 Access and egress controlSearchesEnquiriesPatrolsEmergency response

TheftArsonTrespassingAsset lossesRobberyMl damage to

C / I / S 12 (24/7) Basement entrance: 1 = S

Reception: 1 = C1 = I

(Total: 3)

3 x C

28

Opening and closing of buildingClosing of windows

propertyPoor service delivery

BLD 4 Access and egress controlPatrolsEnquiriesClient serviceEmergency responseSearches

Tress passingArsonTheftAsset lossesRobberyPoor service delivery

C / I 12(24/7) Reception:1 = C1 = I

2 x C

BLD 3 Access controlSearchesClient serviceEnquiriesPatrolsOpening and closing of building

TheftArsonTrespassingAsset lossesPoor service DdeliveryRobbery

C 12(24/7) Reception: 1 = C 1 x C

BLD 1 Access and egress controlPatrolEnquiriesSearchingEmergency responseOpening and closing of buildingEnsure good service delivery

TheftArsonTrespassingAsset lossesPoor service deliveryRobbery

C 12(24/7) Reception: 1= C 1 x C

Gate one (Rissik street)

Access and egress controlEnquiriesSearchesEmergency responseOpening and closing of campus

TheftTrespassingArsonRobberyMl damage to propertyService delivery

C / I 12(24/7) 1 = C1 = I

2 x C

Gate two (Justice Mahomed Street)

Access and egress controlEnquiriesSearchesEmergencies responseOpening and closing of campus


C / I 12(24/7) 1 = C1 = I

2 x C

Student parking north side zone 1

GuardingTraffic controlEmergencies response

TheftTrespassingRobberyMI damage to propertyService delivery

L 12(24/7) 1 = L 1 x C



TheftTrespassingArsonMI damage to propertyservice delivery

L 12(24/7) 1 = L 1 x C

Student parking south side zone 1



L 06:00-18:00(Monday to Saturday)

2 = L 2 x C



TheftTrespassingRobberyMI damage to property


2 = L 2 x C

29

Service deliveryBridge turnstile Access and egress

controlEnquiriesEmergencies response

TheftTrespassingRobberyMI damage to propertyservice delivery

S 06:00-18:00(Monday – Saturday)

1 = S 2 x C

Green trees gate Access and egress controlEnquiriesSearchesEmergencies responseOpening and closing of campus


C / L 06:00-18:00(Monday to Friday)

1 x C1 x L

2 x C

Central boom Access and egress controlEnquiriesSearchesEmergencies responseOpening and closing of campus

TheftTrespassingRobberyMl damage to propertyService delivery


2 = C1 x L

3 x C

Mamelodi Access and egress controlEnquiriesSearchesEmergencies responseOpening and closing of campus


C 06:00-18:00(Monday to Friday)

1 = C 1 x C

Irene Access and egress controlEnquiriesSearchesEmergencies responseOpening and closing of campus



1 = C1 = L

2 x C

NIGHT SHIFT








E Mphahlele building

Supervise guarding staffAccess control EnquiriesEgress controlAssist staff with requests at reception deskUnlocking of venues/officesEmergency responseKey controlPatrols

TheftArsonTrespassingAsset lossesService DeliveryRobberyMl damage to property

C / S / L 12 (24/7) Boom gate: 2 = C

Hall A: 1 = S

Hall B: 1= L

(Total: 4)

4 x C

BLD 15 Access and egress Theft C / L 12 (24/7) Turnstiles: 1 = C 2 x C

30

controlEnquiriesSearchesEmergency responsePatrolsKey controlUnlocking and locking of building

TrespassingArsonRobberyService deliveryMl damage to property

Study area: 1 = L

(Total: 2)

BLD 14 Access and egress controlEnquiriesSearchesEmergency responseUnlocking of study venues and officesPatrolsKey control

TheftArsonTrespassingAsset lossesService DeliveryRobberyMl damage to property

C / S / L 12 (18:00 – 06:00)

Reception: 2 = C

Basement parking: 1 = L

East section (SRC turnstiles): 1 = S

(Total: 4)

4 x C

BLD 13 Access controlEgress controlSearchesClient serviceEnquiriesPatrolsEmergency responseUnlocking study venues

TheftArsonTrespassingAsset lossesService DeliveryMl damage to propertyRobbery

C 12 (24/7) Reception: 1 = C 1 x C

BLD 12B & C Access and egress controlClient serviceEnquiries Emergency response

TheftArsonTrespassingAsset lossesService DeliveryMl damage to propertyRobbery

C 12 (24/7) Reception: 1 = CStudio: 1 = C

(Total: 2)

2 x C

BLD 12 A Access controlSearchesEnquiriesPatrolsEmergency responseClosing and opening of building

TheftArsonTrespassingAsset lossesService DeliveryML damage to propertyRobbery

C 12 (24/7)) Reception: 1 = C 1 x C

BLD 10 Access and egress controlSearchesEnquiriesPatrolsEmergency responseOpening and closing of buildingClosing of windows

TheftArsonTrespassingAsset lossesRobberyMl damage to property

C 12 (24/7) Reception: 1 = C 1 x C

BLD 4 Access and egress controlPatrolsEnquiriesClient serviceEmergency responseSearches

Tress passingArsonTheftAsset lossesRobberyService delivery

C 12 (24/7) Reception: 1 = C 1 x C

BLD 3 Access controlSearchesClient serviceEnquiriesPatrolsOpening and closing of building

TheftArsonTrespassingAsset lossesService DeliveryRobbery

C 12 (24/7) Reception: 1 = C 1 x C

BLD 1 Access and egress Theft C 12 (24/7) Reception: 1 = C 1 x C

31

controlPatrolEnquiriesSearchingEmergency responseOpening and closing of building

ArsonTrespassingAsset lossesService deliveryRobbery

Gate one (Rissik Street)

Access and egress controlEnquiriesSearchesEmergency responseOpening and closing of campus


C / L 12 (24/7) 1 = C1 = L

2 x C

Gate two (Justice Mahomed)

Access and egress controlEnquiriesSearchesEmergencies responseOpening and closing of campus


C / L 12 (24/7) 1 = C1 = L

2 x C




L 12 (24/7) 1 = L 1 x C



TheftTrespassingArsonMI damage to propertyservice delivery

L 12 (24/7) 1 = L 1 x C





2 = L 2 x C





2 = L 2 x C

Bridge turnstile Access and egress controlEnquiriesEmergencies response

TheftTrespassingRobberyMI damage to propertyservice delivery

S 06:00-18:00(Monday – Saturday)

1 = S 1 x C

Mamelodi Access and egress controlEnquiriesSearchesEmergencies responseOpening and closing of campus



1 = C1 = L

2 x C

Irene Access and egress controlEnquiriesSearches

TheftTrespassingRobberyMl damage to


1 = C1 = L

2 x C

32

Emergencies responseOpening and closing of campus

propertyService delivery

33.2 SBL - Midrand Total Number of guards available for the site – 18

DAY SHIFT








Reception desk (Main Building)

Supervise guarding staffAccess control EnquiriesAssist staff with requests at reception deskUnlocking of venues/officesEmergency responseKey controlPatrols

TheftArsonTrespassingAsset lossesService Delivery

C / I 12 (Monday, Wednesday, Friday 06:00 – 18:00, Tuesday, Thursday 06:00 – 20:00, ad hoc functions)

1 = C1 = I

1 x B1 x C

New reception building

Access controlEnquiriesSearches


C 12 (06:00 – 18:00) 1 = C 1 x B

Main gate Access controlSearchesClient serviceEnquiriesPatrols


C 12 (24/7) 2 = C 2 x C

Personnel boom gate

Access controlVehicle searchesClient serviceEnquiries


S 12 (Monday, Wednesday, Friday 06:00 – 18:00, Tuesday, Thursday 06:00 – 20:00, ad hoc functions)

1 = S 1 x C

Staff entrance (back door)

Access controlSearchesEnquiriesPatrols


S 12 (Monday, Wednesday, Friday 06:00 – 18:00, Tuesday, Thursday 06:00 – 20:00)

1 = S 1 x C

CCTV Monitoring of CCTV

TheftArsonTrespassingAsset losses

C / S 12 (24/7) 1 = C1 = S

2 x B

Auditoria Access controlSearchesClient serviceEnquiriesPatrols


C Study schools/ classes/functions

1 = C 1 x C

33

NIGHT SHIFT








Main gate Access controlSearchesClient serviceEnquiriesPatrolsLocking/unlocking of buildingEmergency response


C / S 12 (24/7) 1 = C2 = S

3 x C

CCTV Monitoring of CCTV TheftArsonTrespassingAsset losses

C / S 12 (24/7) 1 = C1 = S

2 x B

33.3 Robert Sobukwe / Solomon Mahlangu / IARS / Little theatre Total Number of guards available for the site – 27

DAY SHIFT








Reception desks (all buildings)

Supervise guarding staffAccess control EnquiriesAssist staff with requests at reception deskUnlocking of venues/officesEmergency responseKey controlPatrols


C / I / S 12 (24/7) RS: 1 = C1 = I

1 = S

SM: 1 = C1 = I

1 = S

IARS: 1 = C

Little theatre:1 = C

(Total: 8)

1 x B7 x C

Main gate (all buildings)

Access controlSearchesClient serviceEnquiries

TheftArsonTrespassingAsset losses

C / L 12 (24/7) RS: 1 = C1 = L

SM: 1 = C

7 x C

34

Patrols Service Delivery 1 = L

IARS: 1 = C1 = L

Little theatre:1 = C

(Total: 7)Skinner Street gate



I 12 (24/7) 1 = C 1 x C

NIGHT SHIFT








Main gate Access controlSearchesClient serviceEnquiriesPatrolsLocking/unlocking of buildingEmergency response


C / L 12 (24/7) RS: 1 = C1 = L

SM: 1 = C1 = L

IARS: 1 = C

Little theatre:1= C

(Total: 6)

1 x B5 x C

Skinner Street gate



C 12 (24/7) 1 = C 1 x C

34. Florida Science Campus and South Gauteng

34.1 Florida Science CampusTotal Number of guards available for the site – 84

DAY SHIFT = 32








CONTROL ROOM

Maintain 24hrs Communication with

Loitering-Report of all

C 12 (24/7) 3 = C 2 x C 1 x B

35

OPERATORS

KEY CONTROL

CARD ISSUING

all sites- Monitoring of CCTV cameras- Recording of critical situations and information-Ob entries -key Control Ground control, Emergency services Monitoring of all fire alarms within the facility

malfunctioning equipment’s-Attendance Register- Ensure hourly Reports are maintained- See all posting are covered see it that the building is open and functioning.

1 = C1 = S

2 = I

2 x C

2 x C

MAIN ENTRANCE PIONEER

Access controlVehicle searchesClient serviceEnquiries And Exit

Declaration and Identification.Theft/ ArsonTrespassing

C 12 (24/7) 2 = C2 = I

4 x C

MAIN ENTRANCE CHRISTIAAN DE WET

Access controlVehicle searchesDeliveriesClient serviceEnquiries And Exit

Declaration and Identification.Theft/ ArsonTrespassingProper Directions

C 12 (24/7) 3 = C2 = I

5 x C

DESLIN GATE Access controlVehicle searchesClient serviceEnquiries And Exit

Declaration and Identification.Theft/ ArsonTrespassingProper Directions

L 9 (MON-FRI) 1 = L 1 x C

LIBRARY ACCESS CONTROL

Client serviceEnquiriesEmergency responseAccess controlSearchesKey control

TheftAsset lossestrespassingLoiteringDirections

C 9 (MON-FRI) 1 = C1 = S

2x C

MAIN ENTRANCE BARNY PITYANE

Client serviceEnquiriesEmergency responseAccess controlSearchesKey control

Declaration and Identification.Theft/ ArsonTrespassingProper DirectionsRegisters

C 9 (MON-FRI) 1 = C1 = S

2 x C

STUDENTR REGISTRATION AND ADMINISTRATION.(PHAPHA Bld)

Access controlClient serviceEnquiriesEmergency response Key control

Asset lossestrespassingProper DirectionsLoitering

C 8(Mon – Fri) 2 = C2 = S

4 x C

MAIN ENTRANCE EUREKA

Access controlClient serviceEnquiriesEmergency responseKey control

Declaration and IdentificationTheftLoiteringDamages to property Staff protection. Emergency response

C 8 (Mon – Fri) 2 = C2 = S

4 x C

MAIN ENTRANCE CALABASH

Access controlClient serviceEnquiriesEmergency response

Declaration and IdentificationTheftLoitering

C 8 (Mon- Fri) 1 = C1 = S

2 x C

36

Key control Damages to property Staff protection. Emergency response

MAIN ENTRANCE GJ GELRWEL



C 8 (Mon- Fri) 1 = C2 = S

3 x C

MAIN ENTRANCE DISPACH

Access controlClient serviceEnquiriesEmergency responseKey control property protection


C / S 8 (Mon- Fri) 2 = C2= S

4x C

MAIN ENTRANCEENGINEERINGBUILDING (EUCLID Bld)



C 8 (Mon- Fri) 1 = C1 = S

2 x C

MAIN ENTRANCEPRINT PRODUCTION



s 8 (Mon- Fri) 1 = S 1 x C

HORTICULTURE AREA (CERES Bld)


TheftLoiteringDamages to property Staff protection. Emergency response

I 8 (Mon- Fri) 1 = C1 = S

2 x C

MAIN ENTRANCE TSWELOPELE


TheftLoiteringDamages to property Staff protection. Emergency

C 8 (Mon- Fri) 2 = C1 = S

3 x C

STUDENT PARKING (Pioneer street)


TheftLoiteringDamages to property Staff protection. Emergency responseSearches

I 8 (Mon- Fri) 2 = C2 = S

4 x C

PHILIPS STAFF PARKING (Shuttle


TheftLoiteringDamages to property Staff

I 8 (Mon- Fri) 1 = C1 = S

2 x C

37

parking) Key control property protection

protection. Emergency response

GUEST HOUSES 1,2,3,4 PATROL

Key control property protection


S 12 (24/7) 1 = S1 = L

2 x C

GATEWAY Access controlClient serviceEnquiriesEmergency responseKey control property protection


I 8 (Mon- Fri) 1 = C1 = S

2 x C

GENERAL PATROLLERS / DAYSHIFT STAFF


TheftLoiteringDamages to property Staff protection. Emergency responseSearches

L 8 (Mon- Fri) 5 = L 5 x C

NIGHT SHIFT








CONTROLL ROOM

Maintain 24hrs Communication with all sites- Monitoring of CCTV cameras- Recording of critical situations and information-Ob entries -key Control Ground control, Emergency services

Loitering-Report of all malfunctioning equipment’s-Attendance Register- Ensure hourly Reports are maintained-Emergency Response

C 12 (24/7) 2 = C 2 x C

MAIN ENTRANCE CHRISTIAAN DE WET

CAMPUS SUPERVISOR

Access controlVehicle searchesClient serviceenquiries

TheftArsonTrespassingloitering

C 12 (24/7) 2 = C

1 = C

2 x C

1 X B

MAIN ENTRANCE PIONEER GATE


TheftArsonTrespassingloitering

C 12 (24/7) 1 = C 1 x C

MAIN Patrols Theft C 12 (24/7) 1 = C 1 x C

38

ENTRANCE BARNY PITYANE

OHS InspectionsEmergency response Opening of the building

Asset lossestrespassingSecurity breachArson

MAIN ENTRANCE GJ GERWEL

PatrolsOpening of the buildingOHS inspectionsClient Services

TheftAsset lossestrespassingSecurity breach

C 12 (24/7) 1 = C 1 x C

MAIN ENTRANCE CALABASH

PatrolsOHS InspectionsEmergency response Opening of the building

TheftAsset lossestrespassingSecurity breachArson

C 12 (24/7) 1 = C 1 x C

EUCLID PatrolsOHS InspectionsEmergency response Opening of the building


C 12 (24/7) 1 = C 1 x C

EUREKA PatrolsOHS InspectionsEmergency response Opening of the building


C 12 (24/7) 1 = C 1 x C

GJ GERWEL EAST ENTRANCE



L 12 (24/7) 1 = L 1 x C

MAIN ENTRANCE ANTON LEMBEDE



C 12 (24/7 1 = C 1 x C

MAIN ENTRANCE PHAPHA



C 12 (24/7 1 = C 1 = C

DESLIN ENTRANCE



C 12 (24/7 1 = C 1 = C

HELEN JOSEPH



C 12 (24/7 1 = C 1 = C

MAIN PERIMETER PATRLOLERS OVERROLL

PatrolsOHS InspectionsEmergency response

TheftAsset lossestrespassingSecurity breachArson Security breach Loitering

L 12 (24/7) 2 = L 1 x C

GENERAL PATROLLERS

Access controlClient service

TheftLoitering

L 12 (24/7) 5 = L 5 x C

39

EnquiriesEmergency responseKey control property protection

Damages to property Staff protection. Emergency responseSearches

34.2 ORMONDETotal Number of guards available for the site – 4

DAY SHIFT








MAIN ENTRANCE AND BUILDING

Access controlVehicle searchesClient serviceEnquiries And ExitOpening of the building

Declaration and Identification.Theft/ ArsonTrespassing Loitering

C 12 (24/7) 2 = C 2 x C

NIGHT SHIFT









Access controlVehicle searchesClient serviceEnquiries-Patrolling

TheftArsonTrespassingLoitering

S 12 (24/7) 2 = C 2 x C

34.3 LenasiaTotal Number of guards available for the site – 3

DAY SHIFT


Function /Job descriptionIndicate what the person will be doing(full J/D required for each position,


Priority of the positionC = CriticalI = ImportantS = Standard

Duration of work hoursNumber of hours per day a guards is required to work (linked to



40

but highlight the important tasks)

L = Low functional task)


Access controlVehicle searchesClient serviceEnquiries And Exit Key controlEmergency response

Declaration and Identification.Theft/ ArsonTrespassing- Loitering

C 12 (24/7) 1 = C 1 x C

NIGHT SHIFT




Priority of the positionC = CriticalI = ImportantS = StandardL = LowSee definition below





Access controlVehicle searchesClient serviceEnquiries- Emergency response

Declaration and Identification.TheftArsonTrespassing

I 12 (24/7) 1 = C 1 x C

34.4 Honeydew

Total Number of guards available for the site - 4

DAY SHIFT








MAIN ENTRANCE

Access controlVehicle searchesClient serviceEnquiries And ExitOpening of the building

Declaration and Identification.Theft/ ArsonTrespassing Loitering

C 12 (24/7) 2 = C 2 x C

NIGHT SHIFT

41








MAIN ENTRANCE


TheftArsonTrespassingLoitering

C 12 (24/7) 1 = C 1 x C

MAIN PATROLLER



s 12 (24/7) 1 = C 1 x C

34.5 VereenigingTotal Number of guards available for the site – 4

DAY SHIFT








MAIN ENTRANCE



C 12 (24/7) 1 = C 1 x C

MAIN AREA PATROLER

Client serviceEnquiriesEmergency response

TheftAsset lossestrespassingLoitering

S 12 (24/7) 1 = C 1 x C

NIGHT SHIFT


Function /Job descriptionIndicate what the person will be doing(full J/D required for each position, but highlight






42

the important tasks)

MAIN ENTRANCE



C 12 (24/7) 1 = C 1 x C

MAIN PATROLLER


Theft- ArsonAsset losses-LoiteringtrespassingSecurity breach

s 12 (24/7) 1 = C 1 x C

34.6 Daveyton

Total Number of guards available for the site – 20

DAY SHIFT








MAIN CAMPUS ENTRANCE (INCLUDING SUPERVISOR)



C / S 12 (24/7) 3 = C2 = S

1 x A1 x B3 x C

LIBRARY IN Client serviceEnquiriesEmergency response


C / S 9 (MON-FRI) 1 = C1 = S

2 x C

LIBRARY STUDY CENTRE


TheftAsset lossestrespassingDirections

L 9 (Mon-Fri) 1 = L 1 x C

REGISTRATION AND ADMINISTRATION.

Access controlClient serviceEnquiriesEmergency

Asset lossestrespassingDirections

C 8(Mon – Fri) 1 = C 1 x C

43

response

AREA PATROLLER PatrolsOpening of the buildingOHS inspectionsClient Services

TheftLoiteringDamages to property Staff protection.

L 8 (Mon – Fri) 3 = L 3 x C

WATER TANK (FENCE PATROLER)

Perimeter PatrolsSecurity breaches.Intrusion.

L 8 (Mon- Fri) 1 = L 1 x C

NIGHT SHIFT








MAIN ENTRANCE AND SUPERVISOR



C 12 (24/7) 3 = C 1 x B2 x C

LIBRARY STUDY AREA

Emergency response Area patrol


I 12 (24/7) 1 = C 1 x C

MAIN PATROLLER



s 12 (24/7) 3 = L 3 x C

34.7 Johannesburg Learning Centre

Total Number of guards available for the site – 25

DAY SHIFT


Function /Job descriptionIndicate what the person will be doing(full J/D required for each position, but highlight the important


Priority of the positionC = CriticalI = ImportantS = StandardL = LowSee




44

tasks) definition below

MAIN BUILDING ENTRANCE (INCLUDING SUPERVISOR)



C / S 12 (24/7) 3 = C2 = S

1 x A1 x B3 x C

CCTV OPERATOR CCTV Surveillance

TheftOHS

C 12 (24/7) 1 = C1 = I

2 x C

CARD ISSUERS Card issuingClient services

Access control C 9 (MON-FRI) 2 = I 2 x C

LIBRARY Client serviceEnquiriesEmergency response


C / S 9 (MON-FRI) 1 = C1 = S

2 x C

STUDY CENTRE Access controlSearchesClient serviceEnquiriesKey controlEmergency response

TheftAsset lossestrespassingDirections

L 9 (Mon-Fri) 1 = S1 = L

2 x C

REGISTRATION AND ADMINISTRATION.


Asset lossestrespassingDirections

C 8(Mon – Fri) 1 = C 1 x C

AREA PATROLLER PatrolsOpening of the buildingOHS inspectionsClient Services

TheftLoiteringDamages to property Staff protection.

L 8 (Mon – Fri) 3= L 3 x C

NIGHT SHIFT








MAIN ENTRANCE AND SUPERVISOR



C 12 (24/7) 3 = C 1 x B2 x C

CCTV OPERATOR

CCTV Surveillance

TheftOHS

C 12 (24/7) 1 = C1 = I

2 = C

LIBRARY STUDY AREA

Emergency response Area patrol


I 12 (24/7) 1 = C 1 x C

MAIN PATROLLER

PatrolsOHS Inspections


S 12 (24/7) 2 = L 2 x C

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Emergency response

Security breach

- End -

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