company presentation highlights
TRANSCRIPT
Company Presentation Highlights
Copenhagen, October 2019
Qlife - Egoo Health
- Enabling personalized diagnostics
STRICTLY CONFIDENTIAL
www.qlifeholding.com
AGENDA
TABLE OF
CONTENTS
2
ABOUT QLIFE AND EGOO.HEALTH 2
PERSPECTIVE ON CONSUMER RETAIL FROM 2023 4
THE STRATEGIC JOURNEY TOWARDS 2023 3
KEY INVESTMENT HIGHLIGHTS 1
AGENDA
TABLE OF
CONTENTS
3
ABOUT QLIFE AND EGOO.HEALTH 2
PERSPECTIVE ON CONSUMER RETAIL FROM 2023 4
THE STRATEGIC JOURNEY TOWARDS 2023 3
KEY INVESTMENT HIGHLIGHTS 1
4
STRONG MARKET DEMAND
UNIQUE TECHNOLOGY
CONSUMER ENABLED SOLUTION
A unique technology for home biomarker testing
developed over 20 years. Difficult to copy even for
large players
Strong demand for self testing both from hospital and consumer segment.
Significant market potential
Easy-to-use and low priced product enabling 1:1
consumer use within own home
PATENTS UNDER APPROVAL
VALIDATION STUDIES
IN PROGRESS
WELL ESTABLISHED
ORGANIZATION
CE marks expected to be obtained within 6 months
enabling consumer use
Patents on technology expected to be obtained within 6 months further
protecting the technology
Organization is well established and ready to
handle a strong scaling and execution
KEY
INVESTMENT
HIGHLIGHTS
WHY INVEST IN QLIFE?
WHY INVEST NOW?
AGENDA
TABLE OF
CONTENTS
5
ABOUT QLIFE AND EGOO.HEALTH 2
PERSPECTIVE ON CONSUMER RETAIL FROM 2023 4
THE STRATEGIC JOURNEY TOWARDS 2023 3
KEY INVESTMENT HIGHLIGHTS 1
BUSINESS OVERVIEW A strong team and unique product
The management team consist of experienced professionals who have more than 70 years of combined experience from the medtech industry
The management has worked together for 17 years and together they possess complementary executive industry experience
Qlife ApS is located in Copenhagen, Denmark
Qlife is a medtech company, which designs and manufactures the self-testing biomarker device,
Egoo.Health (Egoo), with the capacity to perform analyses that correlate above 99% with high
performance lab instruments
Egoo works as a platform in the sense that it can potentially test everything measurable from
blood. As a result, expanding the number of biomarker tests only requires the development of new
capsules
Egoo organization is well established and ready for scaling
Egoo.Health (Egoo), a personal biomarker device, is a self-testing platform for accurate, low cost and easy-to-use diagnostics
The test results are received within 10 minutes, and the simplicity of the system makes it operable by everyone
Egoo is developed to leverage Cloud technology. All tests are therefore available from everywhere
Lars Bangsgaard CFO and co-founder Thomas Warthoe
CEO and co-founder Peter Warthoe
CSO and co-founder
The Egoo device delivers identical performance as central laboratories, but differentiates itself by being accessible, portable and exoteric
Ebbe Finding CTO
6
THE COMPANY THE PRODUCT
THE TEAM CURRENT BIOMARKER TESTS
Rheumatoid arthritis
is a long-term
autoimmune disease
resulting in swollen
and painful joints
Cancer is a group of diseases involving abnormal cell growth with the
potential to invade or spread to other parts of the body.
Cancer patients go to many controls for testing relevant biomarkers and
adjusting their medication
PKU disease is a life
long challenge of
maintaining (PHE)
levels to avoid
neurological damage
ALAT CRP HB SUTENT PHE
RA CANCER PKU
Currently targeting the following diseases in thee chronically ill segment:
THE QLIFE VISION
Making blood sampling
convenient, painless, cheap, fast,
accessible and accurate.
Eventually resulting in more
frequent blood samples and
gained insight in personal health,
with increased possibility for
earlier discovery of illnesses
PRODUCTS
VALIDATION
Egoo is a mechanical device, the chemistry is in the capsules that are inserted and removed one at a time.
Egoo performs one test at a time with specific capsules for each test
Qlife will validate and CE mark each of the testing methods/capsules, one at a
time to ensure performance and accuracy in the tests provided
TRANSPARANCY
PERSONALITY
Qlife intends to be open, allowing information about which hospitals, institutions and departments are
involved in the validation projects. Qlife is openly disclosing information concerning the financing of the
validation projects
Qlife is solidly grounded with profound scientific background for the key R&D
people.
VISION The Qlife vision
7
A BIOMARKER DEVICE FOR HOME TESTING A unique technology enables biomarker self testing
Egoo is a biomarker device for the home that empowers consumers to take control of their health in 6 easy steps
8
3. Insert
Insert the blood into the
capsule
4. Part
Place the capsule in Egoo
2. Blood sample
Take a sample of blood
5. Test
Start test
1. Choose
Choose the biomaker
capsule you want
6. Learn
Analyse and learn from
the Egoo App
THE EGOO DEVICE FOR HOME TESTING
Egoo requires only a FEW DROPS OF
BLOOD from the index finger in order
to measure and MONITOR indicators
of VITAL ORGAN FUNCTIONS
and/or emerging disease stage in the
COMFORT of own home
KEY COMPONENTS OF EGOO A unique technology enables biomarker self testing
9
THE DEVICE
The device measures the content of the sample and analyses the test in less than 10 minutes
Through a combination of chemistry and bioengineering, the device delivers results on par with professional-grade lab equipment, significantly ahead of all competitors on the market
Everyone can perform a biomarker test in less than 10 min.
The capsule is fully disposable and comes with a new needle for every test
The drop of blood is filled into a funnel in the capsule
Currently five capsules have been developed for testing for PKU, RA and Cancer
The Egoo Cloud is fully able to leverage Internet of Things (IoT) technology
The connectivity of the Egoo Cloud enables data sharing and interaction with doctors and relatives
Finally, the connectivity with the Cloud allows for easy software updates of the Egoo device
Egoo comes with one simple app, the Egoo App, which automatically synchronises all data
The App is the center of the consumer’s health information
The App allows easy access to all data immediately after each test as well as access to historical data
Integration with the cloud gives the consumer an overview of his/her data and health status from different devices
THE CAPSULE THE APP THE CLOUD
THE EGOO DEVICE HAS FOUR PARTS
1 2 3 4
IoT
EGOO SOLUTION VERSUS EXISTING METHODS The Egoo solution is faster, smoother and enables self testing
10
Regular health status monitoring is required by a growing number of people
Accurate equipment for clinical tests is large, expensive, and exclusive to central laboratories
Currently, consumers have little/no personal access to their health data
Blood testing is a longsome process
The consumer can consult with the doctor from a position of knowledge about his/her biomarker values
The Egoo App gives the consumer control of their health by providing access to their health data
The cloud allows the doctor and relatives to access the data upon permission given by the consumer
MOST COMMON METHOD
THE EGOO SOLUTION
A blood sample is taken at a hospital or a doctor’s clinic
The doctor sends the blood sample to a central laboratory
The results of the blood test are send to the doctor
The actual blood test is done at the laboratory
The doctor forwards the results to the patient
Consumer Doctor Lab
Cloud
Egoo
EGODX
Doctor Consumer
The consumer takes a blood sample themselves and processes it at home
The doctor can see the results from the blood sample in their systems
• INSTANT TEST RESULTS
• ENABLING SELF TESTING
• NO WAITING NOR TRANSPORT
• EASY TO SHARE
With user-friendliness in focus Egoo has a simple interface, which can be operated by anyone
When the capsule is inserted in the device, Egoo will automatically identify what test to run
No other action is required by the user but to inset the capsule into Egoo
Egoo auto-calibrates its sensors before and after each assay run, thus requiring no on-site maintenance
A unique advantage of the Egoo device is its capacity to perform analyses that correlate above 99% with high performance lab instruments, all in a few minutes pr. test
TECHNOLOGY BEHIND EGOO Egoo is build upon synergies between biomarker high-tech and user-friendliness
The requirement of central lab comparable results requires central lab chemistry
One such example is the reaction chemistry mix in which Egoo measures fluorescence and absorbance changes
Egoo filters the plasma from the blood via a proprietary microfluidics filtration technology
The electromechanical elements of Egoo are provided by some of the most respected suppliers within bioengineering.
Egoo.heatlh has been working closely together with its suppliers in order to use and implement state-of-the-art components and modules – with purpose to invent the smallest possible device footprint without compromising data quality.
KMD A/S (minority owner and Denmarks largest IT company ) delivers the IT and cloud infrastructure in order to ensure uncompromised quality and security
The Egoo system is a constantly on-line platform and is thereby fully able to leverage IoT, and AI algorithms.
Data privacy and security is built into the DNA of the platform
11
ADVANCED
CHEMISTRY
STATE-OF-THE-ART
HARDWARE
SOPHISTICATED
SOFTWARE
UNIQUE TECHNOLOGIES…. …COMBINED IN ONE DEVICE
BIOMARKERS AVALIABLE Egoo currently support testing of three diseases
12
CA
PS
ULE
If the liver is damaged or
diseased, it releases additional alanine aminotransferase
(ALAT)
C-Reactive Protein (CRP) is a biomarker used to evaluate the inflammation level,
typically in relation to acute or chronic
inflammatory diseases
Hemoglobin (Hb) is the iron-containing oxygen-transport in the red blood cells. Hemoglobin carries
oxygen from the lungs to the rest of
the body
Sutent is an oral, small-molecule, multi-targeted
receptor tyrosine kinase inhibitor used
for certain cancer patients.
EXISTING CAPSULES
DIS
EA
SE
S • Rheumatoid arthritis
is a long-term
autoimmune disease
• It typically results in
swollen and painful
joints
• Cancer is a group of diseases involving abnormal cell growth with the potential to
invade or spread to other parts of the body
• Cancer patients go to many controls for testing relevant biomarkers and
adjusting their medication
• With the Egoo platform cancer patients can more frequently remain at home and
do the testing
• Provides added life quality and possibly better medication at a critical time in
their life
• PKU disease is a life
long challenge of
maintaining restricted
blood phenylalanine
(PHE) levels to avoid
neurological damage
• Patients can cannot
eat protein (or only
very regulated
amounts)
ALAT CRP Hb SUTENT PHE
Phenylalanine is an amino acid found in
many foods and used by your body to
produce proteins and other important
molecules
RA CANCER PKU
ANY BIOMARKER CAN BE
CONVERTED TO RUN ON
THE EGOO DEVICE
…as described later existing capsules are
sufficient to reach the financial plan until 2023
FUTURE CAPSULES
HIGH ACCURACY COMPARED TO LAB INSTRUMENTS Egoo accuracy at the level of lab instruments
13
y = 1,0006x + 16,247 R² = 0,9998
4
204
404
604
804
1004
1204
1404
1604
1804
4 204 404 604 804 1004 1204 1404 1604 1804
Ce
ntr
al la
b m
eth
od
(re
f8)
DK
µM
Egoo µM
Method Comparison Egoo (x) versus Central lab method (y)
ACCURACY MEASURED AGAINST LAB INSTRUMENTS ACCURACY IS KEY
• The Egoo device delivers results with a
very high accuracy (99%) compared to
hospital lab instruments
• This is unique as it enables the device,
not only to be an indicator of if a
professional test should be taken, but to
be an actual replacement of lab
instruments
• A hospital can use the measurements
directly in their daily work
• This is a key attribute of the Egoo device
THE CONSUMER APP The user friendly Egoo app enables consumers to gain control of their health
14
1. Start 2. Blood sample 3. Wait… 4. Results
• Complexity kept in instrument, capsules and backend • App is duplicable (e.g. to iOS) • Can be translated to any language within a few days • Copy protected capsule QR code with 256 bit AES encryption
PERFORMING THE TEST ANALYSING TRENDS
5. Analysing
• The consumer can analyse the history of test results to understand trends
THE CLINICAL PORTAL Egoo has a “clinician portal” where hospitals can manage many patients in one system
15
• The “group concept” in the clinical portal ensures that Egoo can be introduced to individual clinical trials or patient groups such as PKU groups with doctors associated
• Simple, but extremely versatile group concept
• Can be integrated with customers systems directly
• In public cloud (MS Azure), which makes it duplicatable and scalable when needed
• Egoo can access raw anonymized measurement data for all measurements, essential for monitoring and troubleshooting
• Secure and GDPR compliant
THE CLINICIAN PORTAL FEATURES
Hospitals can manage users and follow-up on
test results in the clinician portal
COMPETITORS No direct competitor to Egoo. Only real alternative is the professional lab equipment in Hospitals
16
LAB EQUIPMENT SELF TESTING
• Only relevant in smaller clinical set-ups
• Can only be used by skilled clinicians
• External manipulation of blood needed
• Few tests/biomakers per machine
• High price: App. 60.000 SEK per machine
POINT-OF-
CARE
MACHINES
• Only relevant in Hospital set-ups
• Can only be used by skilled clinicians
• Can test all biomarkers
• High price: Millions SEK per machine, however,
primarily leased
• Estimated to perform more than 90% of the worlds
biomarker tests
LAB TURB
MACHINES
SEMI
DISPOSABLE
DEVICES
A1CNow CardioCheck Plus CardioCheck Home
…and more
• One test per device - devices to test cholesterol or
diabetes/HbA1c
• Low accuracy
• Lower price
• Tests are done by the consumer at home
• Then sent to a central lab for testing
• Result is shared with consumers on an app
• Relative slow and expensive approach
• Still being performed on the lab turb machines
SHIPPING
MODELS
MOST
COMMON
METHOD
COMPETITORS: SHIPPING MODELS Many competitors exist within the “shipping model” – they are relatively slow and expensive
17
Only US (only selected states)
Only UK
COMPANY BUSINESS MODEL PRICING AVALIABILITY TESTS
Consumer Central Lab
Test is send to the consumer
Consumer takes blood sample and sends it back
Cloud
Test result is shared with the consumer through an app a
couple of weeks later
1
2
3
Consumer focused • A number of tests available:
Fertility, Heart health, Heavy metals, Menopause, Sleep, Stress, Testosterone, Thyroid, Vitamin D, Weight management
Pricing is 100 USD to 390 USD per test (app. 960-
3.700 SEK per test
Pricing is 59 GBP to 349 GBP per “package of
tests” (app. 1.140-4.190 SEK per test)
An clinician home
appoint can be ordered at 45 GBP (app. 640 SEK)
Consumer focused • Tests are divided into 3 topics
and within each there is 6-10 packages of tests
• Topics are: General Wellbeing, Diet & Fitness, Hormone Health
Consumer & Chronically Ill focused • Disease screening • Chronically Ill: RA test
99 USD per test (app. 960 SEK)
Only US (only selected states)
…even more companies exist with this business model
THE SHIPPING MODEL IS RELATIVELY SLOW AND EXPENSIVE - IF A PATIENT/CONSUMER WANTS TO TEST REGULARY IT EASYLY BECOMES AN ISSUE. EGOO GIVES INSTANT RESULTS AND IS CHEAPER AFTER APPROXIMATLY 10 TESTS
Sources: Company websites
COMPETITORS: LOW TECH TEST DEVICES Low tech test devices can only do selected tests and with lower accuracy
18
Solution
Measured blood biomarkers* Data
accuracy
(bias)
App for
graphs and
insights
Solution Cost
(SEK)
HbA1c CHOL LDL HDL TG CRP GLU Device Test cost
Egoo 98.0-99.5%
(≤3.0%) 8.500 150 / test
A1c Now Self Check
by PTS Diagnostics
92.5%
(4.6%) 145 / test
Cardio Check Home
by PTS Diagnostics
Data not
published 1.300 140 / test
Cardio Check Plus
by PTS Diagnostics
96.1-98.9%
(2.0-9.5%) 7.200 149 / test
*HbA1c: three month average blood glucose; CHOL: Total Cholesterols; LDL: ‘Bad’ Cholesterol; HDL: ‘Good’ Cholesterol; TG: Triglycerides; CRP: C-reactive protein; GLU: Instant Blood Glucose
A1CNow CardioCheck Plus CardioCheck Home
LOW TECH TEST DEVICES COMPARISON COMMENTS
• Low tech machines are only to a low
extend relevant to compare to Egoo
as they are not biomarker test-
platforms
• They have been made test specific
e.g. A1c and cholesterol
LEGAL STRUCTURE The legal structure
19
• Ownership structure is pre IPO
• Qlife Holding AB is a Swedish
company to be established in October
2019
• Qlife APS is a Danish company
containing the Danish activities
• KMD A/S is also the partner on all
software development
LEGAL STRUCTURE COMMENTS
Qlife ApS
12,83%
Qlife Holding AB
100%
Founders Private Investors
(Sweden)
Employee
Warrants Preseed Ventures
(Denmark)
KMD A/S
(Denmark)
60,7% 26,47%
Early investors Founders & employees Pre IPO investors
AGENDA
TABLE OF
CONTENTS
20
ABOUT QLIFE AND EGOO.HEALTH 2
PERSPECTIVE ON CONSUMER RETAIL FROM 2023 4
THE STRATEGIC JOURNEY TOWARDS 2023 3
KEY INVESTMENT HIGHLIGHTS 1
21
SEGMENTS Egoo has two key segments to target – first priority is the chronically ill
CHRONICALLY
ILL
CONSUMER
SELF TESTING
1
2
WHAT?
Only within PKU, RA or Cancer there are more than 300 thousand chronically ill
in the Nordics. Extending this to Europe will mean a potential target group of
+3,5 million
POTENTIAL DISTRIBUTION MODEL
The number of consumers interested in self
testing is growing exponentially
The global market for self-monitoring has twelve
folded in the three year period from 2013 to 2016. The market currently has a value of €18.6 billion and is
expected to reach €64.6 billion by 2022
Egoo currently support the following chronical diseases
Examples of consumer needs Egoo can support:
Urban people looking to track
their health beyond fitness
data
Overweight adults, motivated
to regain a healthy lifestyle
People with family history or
predisposition for cardiac,
metabolic or inflammatory
disorders
Adults looking to monitor CRP
due to high-risk of cancer or
auto-immune
Chronically ill are getting
their tests done at hospitals
today and physicians need
to monitor the results
THE MOST
ATTRACTIVE
WAY TO
DELIVER OUR
REVENUE
TARGETS
TOWARDS 2023
A SIGNIFICANT
OPPORTUNITY
IN THE FUTURE
For self testing purposes a
hospital is not needed.
Devices are sold through
consumer retail and test
capsules distributed directly
Hospitals,
speciality field
departments
Egoo Devices:
Consumer retail
Egoo capsules:
Direct to consumer
PKU RA CANCER
Chronically ill perform regular
biomarker tests and benefits from
home testing are extensive
22
THE JOURNEY The journey towards 2023
Validation studies with hospitals to
gain CE mark in DK and NL enabling
use by consumers
Receiving patents from outstanding
applications
Fulfilling first customer orders
Build customer base: Hospitals,
speciality fields
Scale production to deliver high
volumes
ENABLING
CONSUMER USE
BUILD REVENUE AND
AUTOMATIZE AND
OUTSOURCE
PRODUCTION
SCALING REVENUE
IN EUROPE
FIRST STEPS
TOWARDS CONSUMER
RETAIL
1 2 3 PRODUCT
READINESS
BUILD-UP
HOSPITAL VOLUME
SCALING
HOSPITAL VOLUME
JO
UR
NE
Y
TIM
E
Scale volume with Hospitals,
speciality fields in multiple
European countries
BECOMING READY FOR CONSUMER RETAIL
2019 2023
RE
VE
NU
E
4 ENTERING CONSUMER
RETAIL
Build retail distribution
Build direct to consumer
distribution and consumer
brand
EXPANDING RANGE OF BIOMARKERS
2020 2021 2022
A GLOBAL CONSUMER
BRAND WITHIN
BIOMARKER SELF
TESTING
23
PRODUCT READINESS Device and capsules will be ready for consumer use from the beginning of 2020
PRODUCT READINESS
EU “CE”
MARKING
27 EU
countries
TIM
E
Validation study Herlev (DK)
Patent application 1: Optics PATENTS
1
Validation study UMCG (NL)
CE MARK,
CANCER +
RA
CE MARK,
PKU
Patent application 2: Measuring directly in full blood
35 devices delivered
CONVERTED
TO AN EU
PATENT BY
END 2020
25 devices delivered
2019
Nov Dec Jan Feb July Aug Sept Oct Apr May Jun
APPLICATION
Mar Apr May
2020
PHASE 2: DATA
DK
PATENT
ISSUED
PHASE 1: PROCESSES
TO INITIATE CE MARKING VALIDATION STUDIES
EGGO HAD TO BECOME ISO 13485:206 CERTIFIED.
THIS TOOK A YEAR AND WAS COMPLETED MAY,
2019
GAINING A ”PROFESSIONAL” CE MARKING
PHASE 3: USABILITY
GAINING A ”HOME USE” CE MARKING
EGOO will be the first world
wide biomarker ”test
platform” supplier with a
“Home use” CE marking
PATENT REVIEW
TWO KEY PARTS IN JOURNEY The next 3 years journey contains two primary parts: 1) Scaling production, 2) Commercial scaling
24
Validation studies with hospitals to
gain CE mark in DK and NL enabling
use by consumers
Receiving patents from outstanding
applications
Fulfilling first customer orders
ENABLING
CONSUMER USE
1 PRODUCT
READINESS
JO
UR
NE
Y
TIM
E
2019
SCALING PRODUCTION
COMMERCIAL SCALING
A
B
REACH A FULLY SCALABLE AND EFFICINT PRODUCTION
DELIVERING A HIGH MARGIN
FULLY AUTOMATED IN-HOUSE CAPSULE
PRODUCTION
OUTSOURCED DEVICE
PRODUCTION
ONCE THE FIRST CE MARK IS APPROVED
COMMERCIAL SCALING CAN BEGIN
BUILD HOSPITAL
CUSTOMER BASE
BUILD KAM &
SUPPORT
ORGANIZATION
BUILD SALES
ORGANIZATION
BUILD
AWARENESS 2020
SCALING PRODUCTION CAPACITY Keep capsule production in-house and outsource device production
25
TODAY: 2019 END GOAL: 2022 SHORT TERM: 2020-21 5 mio.
units
CAPSULE
PRODUCTION
“By investing in machinery and
production facilities production
can be automatized”
• Capsule production is done in an in-
house “manual” production facility
A PART OF EGOO’S UNIQUE
CAPABILITIES
• No outsourcing partner has the
capabilities needed
1 t.
units
MANUAL PRODUCTION IS
SCALED TO MEET DEMAND
STATE OF THE ART
AUTOMATED
PRODUCTION
FACILITY IS READY
CA
PA
CIT
Y
DEVICE
PRODUCTION
“The Egoo device is unique –
production of an electronic device
is not. With many specialists world
wide outsourcing is obvious”
• Today the device is assembled manually
• All parts are produced by sub suppliers
THE APPLIANCE IS UNIQUE –
THE PRODUCTION IS NOT
• An outsourcing partner, who is specialised
in sourcing and production of electronic
devices, will be contracted
Unlimited
100
units
PRODUCTION WILL BE
OUTSOURCED
PRODUCTION
OUTSOURCED TO
SPECIALISTS ON
ELECTRONIC
DEVICES
CA
PA
CIT
Y
A
GM% TO RAISE SIGNIFICANTLY IN A HIGH SCALE, EFFICIENT SET-UP
SCALING PRODUCTION
SOFTWARE
IMPROVEMENTS “The software and integrations to external systems are key elements to
further strength of the Egoo offering”
MANUAL AT HQ
CONTINUES
OUTSOURCED DEVICE PRODUCTION Outsourcing device production to scale volume
26
A D
EV
ICE
PR
OD
UC
TIO
N
PRODUCT
READINESS
BUILD-UP
HOSPITAL VOLUME
SCALING
HOSPITAL VOLUME
TIM
E
2019 2020 2021 2022 2023
1 2 3
• Manual production/assembly at HQ
• Preparation of outsourcing – finding
supplier, make contract, handover A FULLY OUTSOURCED PRODUCTION AND
ASSEBLY OF DEVICES
FULL SCALABILITY COMPLETED
Q4 2020
FINALIZED
DESIGN
MASTER
FILE
COST PRICE DECREASES WITH VOLUME The cost price per device and capsule will decrease significantly with volume
27
A
COST PRICE: CAPSULE COST PRICE: DEVICE
2020 2021 2022 2023 2020 2021 2022 2023
Cost price Cost price
• With the volume increase and outsourcing of production cost, price
will decrease significantly towards 2020
• From there, it will decrease with a slower pace
• With the volume increase and the initiated production optimization,
the cost price will decrease significantly
OUTSOURCING
COMPLETED
Q4 2020
PRODUCTION
FULLY
AUTOMATED
END 2022
28
THE CHRONICALLY ILL MARKET The chronically ill market has many potential patients being handled by relatively few speciality fields departments within hospitals
B
Rest of EU SUM ‘000
PATIENTS PER CHRONICAL DISEASE PER MARKED, EUROPE
PKU
RA
CANCER
0,4
30
48
0,6
60
96
0,3
15
24
0,4
15
24
1,8
90
145
4
300
482
5
300
482
4
300
482
22
300
482
38
1.410
2.265
PKU
RA
CANCER
1
20
20
2
40
40
1
10
10
1
10
10
2
40
40
5
100
100
5
100
100
5
100
100
15
300
400
37
720
820
HOSPITAL SPECIALITY FIELDS CENTRES PER CRONICAL DISEASE PER MARKED, EUROPE
A LARGE POTENTIAL
MARKET…
…WHICH CAN BE
REACHED THROUGH
RELATIVELY FEW
DISTRIBUTION
POINTS
Source: https://www.espku.org/; https://www.gigtforeningen.dk/media/3884/gigtforeningens-noegletalspublikation-2018.pdf, https://www.cancer.dk/hjaelp-viden/fakta-om-kraeft/kraeft-i-tal/nogletal/. Assuming similar levels compared to inhabitants across Europe. Yearly price per patient is expected to be a combination of a device and 1-2 tests a week
CURRENT CUSTOMERS The hospitals running studies are also the first paying customers
29
CUSTOMER STUDY TOWARDS CE MARK NEXT PLANNED ORDER
• UMCG Hospital in Gronningen, Holland.
Department for Phenylketonuria (PKU).
Large reference hospital
• Is running a study of home monitoring of
phenylalin – critical biomarker for PKU
patients related to dietary intake
30
# devices
bought
• Herlev Hospital in Copenhagen area,
Denmark. Department for Kidney
cancer. Large reference hospital
• Is running a study of home monitoring
biological drug concentration and 5
additional biomarkers
25
• Frederiksberg Hospital in Copenhagen
area, Denmark. Department for
Rheumatoid Arthritis (RA)
• Is running a study of home monitoring of
arthritis patients
20
CE MARK
# devices,
next order
100
35
300
• Roll-out to defined PKU trial
patient group
• UMCG handles all patients in the
Netherlands, scaling to next level
of patients
• Next step is to double the group
of test patients
• Next cancer department starts to
use
• Planned a broad roll-out to 300
patients
• Frederiksberg handles a 1/3 of
the Danish capital regions
patients - app. 1000 patients
B
MARKETS REASON FOR PRIORITY
30
MARKET PRIORITIZATION Egoo will follow a near market expansion strategy
B
DENMARK
NETHERLANDS
NORDICS
UK
FRANCE
• Home market - access to leading KOLs
• Projects on-going in focus fields (Cancer, RA, PKU)
• Projects will migrate into product sales
• Dutch Pan-European PKU society
• Clinical trials, sales to participants post trial
• Support sales process and scale EU
• • Connected to Denmark – can be handled from Denmark
• Similar heath systems as Denmark
• Three languages
• Significant European market
• Key in reaching full European potential
• Largest PKU group - Qlife has access to UK KOLs
• KOLs in close contact between DK, Netherlands and UK
• Expected to further scale sales
GERMANY
OTHER EU • CE marking will be for all 27 EU countries
• Reaching the remaining countries will be easier when the leading European countries are covered
• Significant European market
• Key in reaching full European potential
1
2
3
4
5
6
7
MARKETS OUTSIDE EU From 2020 the search for partners outside Europe will be initiated
31
B
From 2020 the
search for partners
(distributors, licensees
etc.) outside Europe will
be initiated
World market Europe
• Handled through own sales force
• One European CE mark
• Production handled from HQ
• Logistics handled from HQ
• Decide on the right partner set-up per country
• Search for the right partners to support Qlife
• Initiate expansion outside EU
32
ORGANIZING: OVERVIEW Scaling the organization
R&D
Finance &
Logistics
CEO
QA/RA
1
9
1
Capsule
Production
Device
production
3
Total: 20
3
OR
GA
NIZ
AT
ION
PRODUCT
READINESS
BUILD-UP
HOSPITAL VOLUME
SCALING
HOSPITAL VOLUME
TIM
E
END 2019 2020 2021 2022 2023
1 2 3
R&D
Finance &
Logistics
CEO
QA/RA
2
10
2
Capsule
Production
Device
production
Sales &
Marketing
4
7
4 R&D
Finance &
Logistics
CEO
QA/RA
3
13
2
Capsule
Production
Device
production
Sales &
Marketing
6
14
7 R&D
Finance &
Logistics
CEO
QA/RA
6
14
3
Capsule
Production
Device
production
Sales &
Marketing
2
21
7 R&D
Finance &
Logistics
CEO
QA/RA
10
16
3
Capsule
Production
Device
production
Sales &
Marketing
2
45
11
EXPECTATION END 2019 SCALING MANUAL
PRODUCTION AND SALES DEVICE PRODUCTION
OUTSOURCED CAPSULE PRODUCTION
AUTOMATED A STONG COMMERCIAL ORGANIZATION BUILD
Total: 30 Total: 46 Total: 54 Total: 88
Sales &
Marketing
2
33
ORGANIZING: COMMERCIAL ORGANIZATION Scaling the organization
OR
GA
NIZ
AT
ION
PRODUCT
READINESS
BUILD-UP
HOSPITAL VOLUME
SCALING
HOSPITAL VOLUME
TIM
E
END 2019 2020 2021 2022 2023
1 2 3
Technical
support
CCO
Marketing
1
1
Sales
Customer
service
1
3
LIMITED COMMERCIAL ORGANIZATION
BUILD-UP IN DK AND NL
EXPANDING TO 5 COUNTRIES
FURTHER EXPANSION AND CUSTOMER BUILD
WELL ESTABLISHED IN EUROPE
KAM
Technical
support
CCO
Marketing
2
2
2
Sales
Customer
service
2
5 KAM
Technical
support
CCO
Marketing
3
3
3
Sales
Customer
service
3
8 KAM
Technical
support
CCO
Marketing
8
8
3
Sales
Customer
service
9
16
Total: 7 Total: 14 Total: 21 Total: 45
Technical
support
Marketing
1
1
AGENDA
TABLE OF
CONTENTS
34
ABOUT QLIFE AND EGOO.HEALTH 2
PERSPECTIVE ON CONSUMER RETAIL FROM 2023 4
THE STRATEGIC JOURNEY TOWARDS 2023 3
KEY INVESTMENT HIGHLIGHTS 1
35
MARKETS Egoo has two key consumer segments to target – the end goal is the consumer self testing market
CHRONICALLY
ILL
CONSUMER
SELF TESTING
1
2
WHAT?
Only within PKU, RA or Cancer there are more than 300 thousand chronically ill
in the Nordics. Extending this to Europe will mean a potential target group of
+3,5 million
POTENTIAL DISTRIBUTION MODEL
The number of consumers interested in self
testing is growing exponentially
The global market for self-monitoring has twelve
folded in the three year period from 2013 to 2016. The market currently has a value of €18.6 billion and is
expected to reach €64.6 billion by 2022
Egoo currently support the following chronical diseases
Examples of consumer needs Egoo can support:
Urban people looking to track
their health beyond fitness
data
Overweight adults, motivated
to regain a healthy lifestyle
People with family history or
predisposition for cardiac,
metabolic or inflammatory
disorders
Adults looking to monitor CRP
due to high-risk of cancer or
auto-immune
Chronically ill are getting
their tests done at hospitals
today and physicians need
to monitor the results
THE MOST
ATTRACTIVE
WAY TO
DELIVER OUR
REVENUE
TARGETS
TOWARDS 2023
A SIGNIFICANT
OPPORTUNITY
IN THE FUTURE For self testing purposes a
hospital is not needed.
Devices are sold through
consumer retail and test
capsules distributed directly
Hospitals,
speciality field
departments
Egoo Devices:
Consumer retail
Egoo capsules:
Direct to consumer
PKU RA CANCER
Chronically ill perform regular
biomarker tests and benefits from
home testing are extensive
36
INITIATING THE CONSUMER RETAIL JOURNEY
FIRST STEPS
TOWARDS
CONSUMER
RETAIL
1
2
3 PRODUCT
READINESS
BUILD-UP
HOSPITAL VOLUME
SCALING
HOSPITAL VOLUME
JO
UR
NE
Y
TIM
E
BECOMING READY FOR CONSUMER RETAIL
2019-2021 2023
RE
VE
NU
E
4 ENTERING CONSUMER RETAIL
EXPANDING RANGE OF BIOMARKERS
2022
BUILDING A GLOBAL CONSUMER BRAND WITHIN
BIOMARKER SELF TESTING
Getting ready through 2022 and
2023
LAUNCH NEW
CONSUMER FOCUSED
CAPSULES
BUILD DIRECT-TO-
CONSUMER
DISTRIBUTION
BUILD ELECTRONICS
RETAIL DISTRIBUTION
BUILD BRAND
AWARENESS
37
CONSUMER MARKET PRODUCT PIPELINE A long range of biomarker tests can be developed targeting the self testing market
CO
MM
ER
CIA
L
RE
AS
ON
P
RO
DU
CT
PIP
EL
INE
• 3-months
average glucose
• A firm diagnosis
for pre-diabetes,
T1 and T2
• Relevant to
monitor for
everyone
• Cholesterols
levels should
always be
monitored
• Especially
relevant if
genetically too
high
• Many people are
low on Vitamin
D without
knowing
• Monitoring of
VitD
supplements
level
• Todays stress
and depression
has become a
population
disease
• Egoo can
measure if it is
there!
Vitamin D
• Chemistry in
development
HbA1c
• Chemistry
developed
• Needs to be
transferred to
capsule
Lipids
• Chemistry
developed
• Needs to be
transferred to
capsule
Cortisol
• Chemistry in
development
• Egoo can
measure
biological drugs
and their efficacy
• Humira is the
worlds highest
selling biological
drug
Humira
• Chemistry in
development
• For sports
enthusiast lactat
is relevant to
measure for
endurance and
training
• The liver should
always be
monitored
especially
related to
medication and
toxicity
Lactat
• Chemistry in
development
ALAT
• Is developed and
ready to CE-
mark as a part of
supporting
cancer and RA
focus cases
POTENTIAL PRODUCT PIPELINE TARGETED THE CONSUMER MARKET
Developing a new
biomarker is a
significant task
• Inflammation
level and blood
percentage is
relevant for most
people
• CRP indicates
need for
antibiotics
CRP&Hb
• Is developed and
ready to CE-
mark as a part of
supporting
cancer and RA
chronically ill
focus cases
In CE marking
process
In CE marking
process
38
PERSPECTIVES ON MARKET SIZE Perspective on market size in consumer self testing
Source: European Cardiovascular disease statistics, 2017; The World Bank, 2015; World Cancer Research Fund International, 2012
Urban people looking to track their health beyond fitness data
DK: SE:
30,564 105,972
NO: FI:
31,042 31,987
Quantified fitness and health parameters
Egoo quantifies clinically relevant data points and can be auto-synced to other apps and
devices
Adults with family history or predisposition for cardiac, metabolic or
inflammatory disorders
DK: SE:
545,986 908,650
NO: FI:
466,736 524,428
Reliable data to help delaying or deterring the influence of hereditary predisposition
Lab-grade biomarkers makes it easy to track and to spot unfavorable trends
Overweight adults, motivated to regain a healthy lifestyle
DK: SE:
84,469 148,789
NO: FI:
82,646 90,693
Actionable data to realize causality between diet and
changes biomarkers
Egoo motivates self-control to lower risk factors through tests of lipids and Hb1Ac
Adults looking to monitor CRP due to high-risk of cancer or auto-immune
DK: SE:
110,177 185,599
NO: FI:
102,666 104,045
Detection of early stage cancer or auto-immune signals
Using the CRP tests regularly, Egoo will alert users at an early stage
Parents looking to track children’s HbA1c DK: SE:
134,472 147,768
NO: FI:
95,736 119,736
Easy-to-use tool to monitor HbA1c
Egoo can help keeping track of HbA1c with graphed trends, instead of measuring instant
blood glucose daily or weekly
CONSUMER SEGMENT SEGMENT SIZE (# consumers) CONSUMER NEED EGOO BENEFITS
…NOT EXHAUSTIVE – ONLY EXAMPLES OF RELEVANT CONSUMER SEGMENTS
The worldwide self-testing
market is expected to surpass
€64.6 billion by 2022
39
CONSUMER RETAIL DISTRIBUTION MODEL Egoo devices will be distributed through electronic retailers where as capsules are sold directly to consumers
EGOO
ELECTRONICS
RETAILERS CONSUMERS
Capsules sold to consumers on subscription
or one-by-one
1 2
Devices
Direct-to-consumer sales of devices
Devices sold to electronics retailers who then sells to
consumers
3
Revenue type
Distribution channel
Consumer price
Expected share of future revenue
Qlife GM%*
Devices Electronics
retailers 8.500 SEK 30% 40%
Capsules Direct to
consumers 150 SEK 60% 90%
Devices Direct to
consumers 8.500 SEK 10% 80%
Note: *When production is fully scaled
CONSUMER RETAIL DISTRIBUTION MODEL EXPECTED REVENUE DISTRIBUTION
ELECTRONIC RETAILERS ARE DRIVING THE SALES OF DEVICES FORWARD, BUT THERE WILL BE A DIRECT CONNECTION TO EGGO PRIMARELY IN
SELLING CAPSULES
2
1
3
VALUE PROPOSITION The Egoo consumer self testing value proposition
Enabling self testing at
home and for your own
purpose
ENABLES SELF TESTING
Access to elsewise
inaccessible data about
yourself. Before only
doctors would be able to
make this data available
ACCESS TO DATA ABOUT YOURSELF
Egoo tracks all your
measurements and lets
you monitor and analyse
trends
ANALYSE YOUR OWN DATA
All results are available in
the cloud and can be
integrated to anywhere
CLOUD AVALIABLE RESULTS
Accuracy is at 99% of
what central labs deliver.
This means no loss of
accuracy
ACCURACY AT LEVEL CENTRAL LABS
An Egoo device is not
limited to a few biomakers
DEVICE NOT LIMITED TO BIOMARKERS
40
APPENDIX
41
THE CURRENT ORGANIZATION Current organization is well developed. No commercial organization yet
42
CEO
QA/RA
Assay
chemistry
Device
production
Total: 13
CU
RR
EN
T O
RG
AN
IZA
TIO
N
ORGANIZATION
CFO
CSO
ROLES & RESPONSIBILITIES
Capsule
Production
Overall company responsibility
Financial responsibility
System science responsibility
System technical responsibility
Capsules and instruments - transfer to production
Quality and regulatory, contact to authorities, approvals
IT/data and system integration
Instrument Co-processor
System language integration, execution protocols
Capsule and instrument assembly
System integration and algorithms (machine learning)
App and GUI interface
Thomas, CEO
Lars, CFO
Peter, CSO
Ebbe, CTO
Robert, Production manager
Pernille, QA/RA manager
Ask, IT/data manager
Ove, Electronics Specialist
Terry, Software Specialist
Production employees (3)
Rene, Software Specialist
Outsourced
IT/Software
4
No commercial
organization yet – key
part of future journey Outsourced Optimization of capsule assay chemistry
Cloud and data management Outsourced
CTO Production Man.
Work experience Former CEO of Atonomics – a medtech company with focus on developing point-of-care systems
for the IVD industry Founder and former CEO of Ampliqon – a Danish manufacturer of PCR enzymes and laboratory
reagents Founder and former CEO of Display System Biotech – manufacturer of technology within
molecular biology with focus on genomics
Education B.Sc. in Economics and Business Administration – Copenhagen Business School, Denmark
Other Raised more than €50 million in venture capital Two successful companies exists Originated and transacted strategic partnerships with global diagnostic companies (Backman
Coulter, Shionogi, Omron etc.) Through his positions in current and previous companies, he has become a market expert within
the diagnostics industry
Work experience Former CSO of Atonomics – responsible for development of all scientific know how Former CSO of Ampliqon – acquired by DB Lab Holding A/S Former CSO of Display System Biotech – Acquired by a Danish biopharmaceutical company Education M.Sc. in molecular biology/ biochemist – University of Copenhagen, Denmark B.Sc. in Biomedical Laboratory Technology
Other Co-inventor of the mRNA differential display technology Inventor of of IsoPCR and RT-IsoPCR Strong technology background in micro fluidics, blood filtration, biosensors, bio amplification
and assay design Pioneer in development of gene chip- and micro array technology More than 28 years of experience within biotechnology and biochemistry
Responsible for managing the company, all operations, strategic and financial planning
Head of scientific research operations. Responsible for developing research
43
MANAGEMENT TEAM (1/2) Experienced management team with multi-exit experience
Thomas Warthoe – CEO and co-founder Peter Warthoe – CSO and co-founder
Work experience Former CFO of Atonomics Former CFO of Display Systems Biotech Former CFO of Volvo Denmark Former CFO of Stena Metal Former Controller at Rockwool Former Accountant at Deloitte
Education Graduate Diploma in Business Administration (Accounting) – Copenhagen Business School,
Denmark
Other Certified public accountant with a broad entrepreneurial background Successfully raised more than €40 million in previous involvements with start-ups
Work experience Former Consultant and R&D Engineer at Data Respons A/S Former R&D Engineer at Embedit A/S Former R&D Engineer at AWS Technology ApS Education B.Sc. In Mechanical Engineering – Haslev Teknikum, Denmark Other Extensive experience in Mechanical Engineering Experience span from medical and mobile devices to integrated electronics Main professional expertise is product development, industrial design and cross disciplinary
project management Background as a mechanical engineer with apparatus engineering as main subject Solid experience in all phases of a product development process, from initial ideas, through
design, prototyping, sourcing and testing, to the finished manufacturable and validated product
MANAGEMENT TEAM (2/2) Experienced management team with multi-exit experience
44
Responsible for managing financial planning, financial reporting, and managing financial risks
Lars Bangsgaard – CFO and co-founder
Responsible for all technical and mechanical developments of the Egoo platform
Ebbe Finding– CTO
BOARD OF DIRECTORS Experienced board of directors
45
Mette was CFO Iconovo through their IPO-process First North Sthlm in 2018 and Vigmed when they listed on First North Sthlm a few years back
Mette Gross – Chairman
The search for an industry expert to supplement the board initiated
Search for industry expert initiated
MD at KMD Ventures. KMD is one of Denmark’s largest IT companies. KMD has both invested in Qlife, but Qlife also has a strategic co-operation with KMD in
developing the Egoo IT platform and infrastructure
Niklas Marshall – Member
Experienced business angel within Life Science based in Lund and with a large network in both Sweden and Denmark
John Moll – Member
Month 1 Month 2 Month 3 Month 4
What
Pitch
meeting
Trial
intro &
training
Trial
execution
Follow-up
meeting
Final
contract
Contact Finalizing
• First meeting with leading professor. Tech file presented
• Intro to the trial and training of staff
• Support in executing the trial
• Follow-up meeting with professor
• Final contract
Clinical trial
THE SALES PROCESS The sell-in to hospitals is expected to shorten overtime as the product matures
REFERENCE
CUSTOMERS
FIRST
CUSTOMERS – GAINING
FOOTHOLD WITH
1-5 CUSTOMERS
PER COUNTRY
PRIMARY SALES PROCESS FIRST YEARS
Month 5 Month 6
Pitch
meeting
Trial
intro &
training
Trial
execution Follow-up meeting
Final
contract
Pitch
meeting
Final
contract
ESTABLISHED
STANDARD
3 months 4 months 6 months
The sales process will shorten over time from reference customers to established
standard
46
B
CUSTOMER STAKEHOLDERS The speciality field professor is the key stakeholder in the decision process
47
B
Government
Procurement
Hospital
management
Speciality
field
professor
Clinicians
JOB TO GET DONE? WHAT TO GAIN? CURRENT PAINS?
• Manage efficient
hospital within
budget
• Save money
• Efficiency and
good results
• Reach budget
• Save money
• Limited
resources and
budget
• Hospitals not
having same
goal
• Manage
specialty field to
high standards
• Manage budget
• Treat patients well
• Be recognized
from research or
being “first mover”
• Limited
resources and
budget
• Treat patients • Treat patients
well • Limited
resources
HO
SP
ITA
L
GO
VE
NM
EN
T
IMPACT ON FINAL PURCHASE
INT
ER
ES
T IN
IM
PL
EM
EN
TIN
G
HIGH
MID
LOW
LOW MID HIGH
Government
Procurement
Hospital
management
Speciality field
professor
Clinicians
THE SPECIALITY FIELD PROFESSOR IS THE KEY DECISION MAKER IN THE SALES PROCESS AS THIS IS WHERE BOTH INTEREST AND DECISION POWER ARE HIGHEST
48
VALUE PROPOSITION The Egoo chronically ill value proposition
Enabling personalized
diagnostics – getting
patients involved in their
own health
ENABLE PERSONALIZED DIANOSTICS
Patient are empowered to
run own tests from home
not having to visits a
hospital or fit into a
hospital schedule
PATIENT LIFE QUALITY
As all results are available
both to physicians and
patients in the cloud it is
instantly shared
EASIER JOB FOR EMPLOYEES
All results are available in
the cloud and fully
integrated to hospital
systems
CLOUD AVALIABLE RESULTS
Accuracy is at 99% of
what central labs deliver.
This means no loss of
accuracy
ACCURACY AT LEVEL CENTRAL LABS
An Egoo device not
limited to a few biomakers
as other point-of-care
devices – this offers
future possibilities
DEVICE NOT LIMITED TO BIOMARKERS
B
HOSPITAL BUSINESS CASE For PKU tests, hospitals will find direct savings of 66%. In general, hospitals will experience significant indirect cost savings
49
DIRECT COSTS INDIRECT COSTS
Hospital Turb
Machines
At very high
yearly volume
Hospital Turb
Machines
At very high
yearly volume
-66%
PKU
Cancer/RA
0%
As a PKU test is not a
standard test today for
hospitals, there is A
SIGNIFICANT DIRECT
SAVING from using
Egoo instead
As Cancer and RA tests
are “standard test” for
hospitals, Egoo can
”only” do it AT THE
SAME PRICE AS
TODAY
• Hospital staff savings: No blood samples are to be taken at the hospital, no manipulation of blood in labs, no queuing in central labs
• Administration savings: No booking of appointments, no systematizing blood samples
• Medicine savings: Significantly higher possibilities of personalized medication and adjustments of level of medicine
• Travel costs: No transport of patients, no transport of blood samples
EGOO OFFERS A SIGNIFICANT NUMBER OF INDIRECT SAVINGS
COMPARED TO THE HOSPITAL TURB MACHINES
Source: x
B
CONTRACT CONTENTS The contract with hospitals is a B2B contract – Qlife is not in direct contact with patients
50
B
GENERAL AFTER SALES SERVICE PRICE
• Training of hospital staff: Egoo responsibility
• Training of patients: Hospital responsibility
• Claim, patients: Hospital responsibility
• Claim, hospital: Egoo responsibility
In the contract period Qlife delivers:
Qlife has NO direct
patient contact
• Contract price drivers are: • # devices • # capsules • # integrations
• The price drivers will be used
to calculate the price of the full contract
• A number of functional devices within the contract period (Qlife owns the devices)
• Capsules per consumption
• Patient admin interface
• Integration to cloud platform to hospital systems
ELEMENTS IN THE HOSPITAL CONTRACT
51
DEVICE PRICING Final device pricing strategy to be determined once cost prices have been lowered and consumer launch approaches
% Respondents
Price (SEK)
C
B
D
A
ACCEPTABLE PRICE RANGE
Good value
Too cheap
Too expensive
Expensive
ILLUSTRATIVE EXAMPLE Westendorp
Pricing Model
10.000 9.000 8.000
LOWER PRICE HIGHER PRICE
• If the lower price allows for more devices to be sold it will also drive up capsule sales
• Qlife GM% on the device will be lower however it might be compensated by volume
• If volume builds, it might potentially drive cost price even further down
We will conduct the proper consumer research to determine the optimal device price
THE SIGNIFICANTLY DECREASING COST PRICES TOWARDS 2023 AND THE HIGH EARNINGS ON CAPSULES GIVES FLEXIBILITY TO DECIDE ON THE OPTIMAL PRICING STRATEGY OF THE DEVICE FOR EARNINGS
OPTIMIZATION
Retail price incl. VAT: 6.000 SEK
Only example
• A higher price will allow for a significantly higher GM%
• However if it lowers the volume of devices sold it will also lower the number of capsules sold where the GM% is even higher
• The lower volume might challenge further decreases of cost prices
Retail price incl. VAT: 8.500 SEK
BUILDING DIRECT-TO-CONSUMER PLATFORM Getting ready for direct-to-consumer sales
52
TA
SK
S
BUILDING A TECHNICAL PLATFORM RECEIVING FIRST ORDERS:
SMALL SCALE SCALING UP
TIM
E
2021 2022 2023
1 2 3
1a
1b
CHOOSING E-COMMERCE PLATFORM
DESIGNING ONLINE EXPERIENCE
2a
2b
CHOOSING WAREHOUSE SUPPLIERS
CHOOSING LOGISTICS SUPPLIERS
SELLING-IN TO ELECTRONIC RETAILERS BEGINS ELECTRONIC RETAILERS START SELLING
1c PROGRAMMING THE SITE 2c DEFINING AFTER-SALES SERVICE OFFERING
1d INTEGRATING WITH ERP SYSTEM 2d TESTING SET-UP WITH FIRST ORDERS
3a
3b
SETTING UP CUSTOMER SERVICE
EXECUTING ONLINE MARKETING STRATEGY
3c OPTIMIZING SITE
3d OPTIMIZING OPERATIONS