company profile - true-blue trainingcompany profile tbt057gen07 2 of 49 help to create a knowledge...

Doc nr TBT057GEN07 Date Sep 2019 Rev nr 007 Compiled L Boshoff Approved C Grobler

COMPANY PROFILE

TRUE-BLUE TRAINING TETA / CETA / merSETA / MQA Accredited Training Provider

DHET Registered 2019FE07/008 Expiry 2021.12.31 Reg: 2012/029393/07 VAT: 4560264733

Web: www.truebluetraining.co.za Tel: 014 594 2922 E-mail: [email protected]

5 Little Kingdom, 98 Kerk Street, Rustenburg

http://www.truebluetraining.co.za/

Company Profile TBT057GEN07

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True-Blue Training was established in 2012 by its founder Chris Grobler to provide on-site unit standard training services for our valued clients on earthmoving machinery, lifting machinery and safety training. OUR MISSION: To make, through our inputs, our consulting and our training services, a contribution to South Africa and thereby help to create a knowledge empowered workforce in South Africa.

OUR VISION: The creation of a well skilled and well informed workforce that will contribute to the wealth and social well-being of all South Africans. OUR VALUES: Reliability; Commitment; Consistency; Honesty; Efficiency; Integrity

Trust; Accountability; Respect

REGULATING ACTS / REGULATIONS / CODES / PROCEDURES True-Blue Training adheres accordingly to the following acts, regulations, codes and procedures:-

Manpower Training Act 56 of 1981

NQF Act 67 of 2008

National Qualifications Framework Act 67 of 2008

Occupational Health and Safety Act 85 of 1993

Transport Education Training Authority Code of Conduct

Mine Health and Safety Act and Regulations 29 of 1996

Driven Machinery Regulations Reg18 of 1988

National Code of Practice for the evaluation of training providers for Lifting Machine Operators

Construction Regulations 2003

Compensation for Occupational Injuries and Diseases Act of 1993

Basic Conditions of Employment Act of 1997

Unemployment Insurance Act of 2001

Unemployment Insurance Contribution Act 2002

SARS Regulations

Safety Regulations and SWP's of the client

Employment Equity Act No.55 of 1998

Continuing Education and Training Act, No 16 of 2006

BEE COMPLIANCE True-Blue Training is registered as a level 4 contributor to B-BBEE with the Department of Trade and Industry – 26% Black female ownership

ACCREDITATION True-Blue Training’s primary accreditation is with the Transport Education Training Authority with accreditation No: TETA13-374 and secondary accreditation with the Construction and Education Training Authority with accreditation number CETA 8R85218, Mining, Engineering and Related Services SETA with accreditation number merSETA17-QA/ACC/1174/16 and the Mining Qualifications Authority with accreditation number 16/MQA/0787/PA/160318.

ANNEXURES: True-Blue Training is programme approved and registered with the following authorities: Annexure 1 TETA - 13-374

Annexure 2 Department of Labour – Driven Machinery - No: 520

Annexure 3 CETA – 8R85218

Annexure 4 merSETA- 17-QA/ACC/1174/16

Annexure 5 MQA - 16/MQA/0787/PA/160318

Annexure 6 Department of Labour: UIF - 2157437/6

Annexure 7 SARS Letter of Good Standing:

o SDL – L070785474 PAYE – 7070785474 VAT – 4560264733 Income Tax - 9203372181

Annexure 8 BEE (Level 4) – Harvest BEE: EME-140555

Annexure 9 WCA - 990000707168

Annexure 10 Letter from financial institution - First National Bank

Annexure 11 Legal Liability - Mutual & Federal - Policy: LC/M/02/MSURE/616922661

Annexure 12 CIPC certificate

Annexure 13 DHET – 2019/FE07/008 – Expiry date 2021.12.31

Annexure 14 ISO 9001:2015 – ACS QMS 0326/00

Annexure 15 Saiosh - 58676019

Annexure 16 SETA approved QMS content


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ACCREDITED TRAINING MQA SKILLS PROGRAMME MQA/SP/0120/10

Conduct continuous hazard identification and risk assessment within a workplace

US244383

Describe the functions of the workplace health and safety representative

US259622

Explain basic health and safety principles in and around the workplace US259639

ACCREDITED TRAINING MQA SKILLS PROGRAMME MQA/SP/0177/19 Explain basic health and safety principles in and around the workplace 259639 Demonstrate knowledge and ability to work in a surface mine 253025 Doze material using a rubber wheel dozer 257021 Use a track dozer to move material 257038 Drill blast holes in a surface mining operation 257026 De-water blast holes using vehicle mounted de-watering pump 257040 Drill medium diameter blast holes using a hydraulic or pneumatic drilling rig and compressor 230011 Drill small diameter blast holes using a percussion drilling rig and compressor 230020 Drill holes for blasting and/or splitting dimension stone blocks using a mechanised drill rig 116632 Drill intersecting holes for diamond wire sawing 116658 Drill holes using Down The Hole Drill 11671 Drill holes using a Small Diameter Rotary Drill not exceeding 170 mm 11669 Operate a mechanical core drill 12912 Prepare drill string for retrieving gravel 15309 Deploy drill string to retrieve gravel 15263 Recover drill string 15310 Support drill string operations 110196 Support drilling operations in a surface mining context 115643 Supervise the process of small bore drilling 119536 Repair a rotary drill 253514 Prepare and mark off work area for drilling 257059 Demonstrate an understanding of drilling techniques 376199 Load material using a face shovel 257032 Excavate and load material using hydraulic excavator 257076 Load, Haul and Dump material using a front end loader 257031 Relocate material using a dragline 256996 Load, haul and dump material using a scraper 257035 Load and offload material using a skid steer loader 257034 Handle dimension stone blocks by means of front end loader 116626 Operate Tractor Loader Backhoe 257028 Haul and dump material using a haul truck 257024 Grade material using a motor grader 257115 Break rock using a hydraulic rock breaker 256997 Relocate machines and equipment using a lowbed 257018 Transport material and equipment using a flat back truck 257020 Suppress dust using a water bowser 257060 Transport and distribute explosives using a heavy-duty explosives vehicle 257017 Illuminate an area using a lighting plant 257077 Deliver compressed air using a mobile electrical compressor 256998 Transport and distribute explosives by means of a light duty explosives vehicle 257015 Transport personnel, material and equipment using Light Delivery Vehicle 257025 De-water blast holes using vehicle mounted de-watering pump 257040


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Bar down loose rocks using appropriate equipment 257041 Transport and distribute fuel using a Fuel Bowser 257135 Operate a mixer-placer explosives truck 230018 Load, transport and place explosives components into blast holes using a mixer-placer truck 257019 Move trailing cable using cable reeler 256995 Remove and replace off-the-road (OTR) wheels and tyres 256176 Operate a service truck 262790 Demonstrate Knowledge and Use of Hand Operated Fire Fighting Equipment 13961 Provide risk-based primary emergency care/first aid in the workplace 120496


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TBT001HR01 – QMS TRUE-BLUE TRAINING

QUALITY MANAGEMENT SYSTEM

- MANUAL -

TRUE-BLUE TRAINING

PROCEDURE DOCUMENT Doc nr: TBT001HR01


Revision nr: 006 (Feb 2018)

Page nr: 1 OF 1

Date compiled: July 2013 Next revision: Feb 2021


Compiled by: QMS Representative Leonie Boshoff

02/2018

Authorised by: Managing Director Chris Grobler

02/2018

QUALITY MANAGEMENT SYSTEM - TABLE OF CONTENTS-

Reg: 2012/029393/07 VAT: 4560264733

Tel: (014) 594 – 2922 Fax: (086) 234 - 8508 Email: [email protected] Web: www.truebluetraining.co.za

PO BOX 4826, RUSTENBURG, 0300 5 LITTLE KINGDOM, 98 KERK STREET, RUSTENBURG, 0299, SOUTH AFRICA

MANAGING DIRECTOR: CJ GROBLER

Doc nr TBT001HR01 Date Feb 2018 Rev nr 006 Compiled L Boshoff Approved C Grobler

mailto:[email protected]


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1. INTRODUCTION TO TRUE-BLUE TRAINING QMS

1.1 True-Blue Training VMV

1.1.1 Vision

1.1.2 Mission

1.1.3 Values

1.2 Quality Policy

1.2.1 Purpose

1.2.2 Quality policy statement

1.3 Quality Management Representative

1.4 Definitions

1.4.1 Management manual

1.4.2 Operating Manual

1.4.3 Policy

1.4.4 Other definitions

2. LEARNING PROGRAMME DEVELOPMENT, PROVISION AND REVIEW PROCEDURE

2.1 Policy Statement

2.1.1 Scope

2.1.2 Purpose

2.1.3 Responsibilities

2.2 Methodology for The Design and Development Of Learning Material

2.2.1 Definitions

2.2.2 Procedure

2.2.3 Programme development (exclusion for LMO)

2.3 Provisioning

2.4 Revision and Update

3. FINANCIAL, ADMINISTRATIVE AND PHYSICAL RESOURCES


3.1.1 Responsibility

3.1.2 Securities

3.1.3 Verification

3.2 Administration Procedure

3.2.1 Purpose

3.2.2 Scope


3.2.4 Method / Procedure

3.2.5 Records

3.3 Physical Resources Procedure

3.3.1 Purpose

3.3.2 Scope


3.3.4 Asset register

3.3.5 Records

4. MANAGEMENT OF DOCUMENTS AND RECORDS

4.1 Purpose

4.2 Scope

4.3 Responsibilities

4.4 Method / Procedure

4.4.1 Availability of Records

4.4.2 Legibility

4.4.3 Identification, storage, protection, retrieval, retention and disposal of documents and records

4.4.4 Access control

4.4.5 Archiving of records

4.4.6 Records

4.4.7 Documents

5. STAFF SELECTION, APPRAISAL AND DEVELOPMENT


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5.1 Staff selection, appraisal and development policy

6. LEARNER ENTRY, GUIDANCE AND SUPPORT PROCEDURE


6.2 Scope

6.3 Purpose

6.4 Definitions


6.5.1 Provider

6.5.2 Instructors / Facilitators / Assessors

6.6 Documents required

6.7 Procedure

6.7.1 Application for training

6.7.2 Learner enrolment and payment

6.7.3 Pre-assessment of Learner

6.7.4 Learner guidance

6.7.5 Facilitator preparation

6.7.6 Learner induction

6.7.7 Access to assessment opportunities

6.7.7 Programme resources (material, toilets, support)

6.7.8 Document control

7. CERTIFICATION POLICY

7.1 Policy

7.2 Assessment of achievements and the award of certificates

7.3 Learner achievements and awards

7.4 Physical security

8. MANAGEMENT OF ON-JOB TRAINING PROCEDURE

8.1 Policy


9. MANAGEMENT OF ASSESSMENT PROCEDURE

9.1 Introduction

9.2 Policy

9.3 Scope

9.4 Purpose of the procedure

9.5 Definitions

9.6 Principles of Assessment


9.7.1 Managing Director (MD)

9.7.2 Registered Assessors / Moderators

9.8 Procedure

9.8.1 Management of assessment

9.8.2 Other assessment documents

9.9 Recertification of regulatory training

9.10 Control of assessment tools / results

9.11 Learner re-assessment

9.12 Assessment manual

10. ROLES AND RESPONSIBILITIES

10.1 Managing Director (MD)

10.2 Office manager

10.3 Sales manager

10.4 Operations manager

10.5 Acting financial manager

10.6 Sales executive

10.7 Admin supervisor

10.8 Admin clerk

10.9 Organogram

11. TRAINING POLICY


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11.1 Training policy

11.2 Philosophy

12. ADMISSION POLICY

12.1 Admission policy

12.1.1 Proficiency

12.1.2 General requirements

13. LANGUAGE POLICY

13.1 Language policy

14. TRAINING METHODOLOGY POLICY

14.1 Training methodology

15. FACILITATOR AND ASSESSOR CODE OF CONDUCT

15.1 Code of conduct - Facilitators and Assessors

16. LEARNER CODE OF CONDUCT

16.1 Code of conduct - Learners

17. EMPOWERMENT POLICY

17.1 Empowerment Policy

18. OCCUPATIONAL HEALTH AND SAFETY PROCEDURE

18.1 Policy statements

18.2 Scope

18.3 Purpose

18.4 Definition

18.5 Responsibility

18.6 Procedure

18.6.1 General

18.6.2 In case of injury

18.6.3 In case of fire / bomb

18.6.4 Baseline risk assessment

19. MANAGEMENT OF MODERATION PROCEDURE

19.1 Purpose

19.2 Scope

19.3 References

19.4 Definitions

19.5 Moderation planning

19.6 Verification of assessment outcome

19.7 Conduction internal moderation

19.8 Liaison with external Moderators

20. MANAGEMENT OF APPEALS PROCEDURE

20.1 Purpose

20.2 Scope

20.3 References

20.4 Definitions

20.5 Procedure

21. QMS AUDITING AND MANAGEMENT REVIEW PROCEDURE

21.1 Purpose

21.2 QMS auditing procedure

21.3 Management review

22. HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT

22.1 Recruitment and selection

22.1.1 Introduction

22.1.2 Recruitment policy

22.1.3 Recruitment procedure

22.1.4 Advertisements

22.2 Career development

22.2.1 Objective

22.2.2 Purpose

22.2.3 Responsibility


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22.2.4 Procedure

22.3 Leave

22.3.1 Annual leave

22.3.2 Sick leave

22.3.3 Maternity leave

22.3.4 Unpaid leave

22.3.5 Family responsibility leave

22.4 Communication policy

22.5 Information technology - user policy

22.6 Smoking policy

22.7 Discipline in the workplace

22.8 Salary deductions

22.9 Termination of employment

22.10 Poor performance due to ill health

22.11 Grievances

22.12 Attendance register

22.13 Payslips

22.14 Sexual harassment policy

23. DELEGATION OF AUTHORITY

23.1 Purpose

24. HIV-AIDS POLICY

24.1 Policy

25. RPL POLICY AND ASSESSMENT FOR MINING QUALIFICATIONS AUTHORITY (MQA)

25.1 Aim

25.2 Scope

25.3 Definitions

25.4 Abbreviations

25.5 NQF Structure

25.6 Review

25.7 Implementation

25.8 Procedure

25.9 Evidence collection

26. TRUE-BLUE TRAINING DOCUMENTATION

Document number Document name

TBT051GEN01 Documentation register

TBT001HR01 TBT QMS

TBT002HR02 CIP agreement

TBT003HR03 Disciplinary code of conduct

TBT004HR04 Dress code

TBT005HR05 Application for employment

TBT006HR06 Employment check list

TBT007HR07 Employment contract

TBT008HR08 Exit check list

TBT009HR09 Grievance procedure

TBT010HR10 Indemnity

TBT011HR11 Induction interview

TBT012HR12 Offer of Employment

TBT013HR13 Leave application form

TBT014HR14 Notification of disciplinary hearing

TBT015HR15 PPE issuing

TBT016HR16 SLA Assessor

TBT017HR17 SLA Moderator

TBT018HR18 Warning form

TBT019HR19 Interview form

TBT020HR20 Employment Equity Policy

TBT021HR21 Staff appraisal document


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TBT022HR22 Acknowledgement of debt

TBT023HR23 OHS Rep - Letter of Appointment

TBT024HR24 Smoking policy

TBT025HR25 Communication policy

TBT026HR26 IT user policy

TBT027HR27 Request for personnel

TBT028HR28 Letter of appointment

TBT029HR29 Non-conformance

TBT030HR30 Organogram

TBT031HR31 Staff appraisal schedule

TBT033HR33 QMS Rep - letter of appointment

TBT034HR34 Exit interview

TBT035HR35 Notice of suspension

TBT036HR36 Disciplinary investigation report

TBT037HR37 Counselling record

TBT038HR38 Minutes of disciplinary hearing

TBT039HR39 Disciplinary appeal

TBT040HR40 Notice of dismissal

TBT041HR41 Investigating poor performance due to ill health

TBT042HR42 Notification of investigation into poor performance due to ill health

TBT043HR43 Grievance form

TBT044HR44 Change in employee status

TBT045HR45 Certificate of service

TBT046HR46 Attendance register – Employees

TBT047HR47 Payslip template

TBT048HR48 Sexual Harassment Policy

TBT049HR49 Delegation of authority

TBT050HR50 HIV AIDS policy

TBT053GEN03 Company vehicle check list

TBT054GEN04 Document and record control sheet

TBT055GEN05 Fax cover sheet

TBT056GEN06 Letterhead

TBT058GEN58 NQF Objectives

TBT059GEN09 Evacuation plan

TBT060GEN10 Process flow

TBT061QC01 Fuel claim - master

TBT062QC02 Client information

TBT063QC03 Quote/Confirmation

TBT064QC64 On site moderation report

TBT065QC05 Attendance register Assessor / Moderator

TBT066QC06 Attendance register master

TBT067QC07 Certificate issue register

TBT068QC08 Fitness Declaration Lifting Machine Operators

TBT069QC09 Fitness Declaration Earthmoving Machine Operators

TBT070QC10 Feedback Report – Combined with TBT085QC25

TBT071QC11 Facilitator check list

TBT072QC12 Course file document control – Combined with TBT091QC31

TBT073QC13 Application for assessment

TBT074QC14 Assessment planning document

TBT075QC15 Assessment feedback

TBT076QC16 Additional evidence collection

TBT077QC17 Observer feedback

TBT078QC18 Communication record

TBT079QC19 Assessment review

TBT080QC20 Internal moderation report

TBT081QC21 Learner logbook


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TBT082QC22 Learner induction

TBT083QC23 Telephonic client satisfaction survey

TBT084QC24 Pre-assessment agreement - Master

TBT085QC25 Learner satisfaction survey

TBT086QC26 Assessment Appeal procedure

TBT087QC27 Assessment Appeal form

TBT088QC28 Code of conduct - learners

TBT089QC29 Code of conduct - facilitator/assessor

TBT090QC30 Assessment procedure

TBT091QC31 Control document - Learner PoE

TBT092QC32 Accredited providers facilities return

TBT093QC33 Client training report

TBT094QC34 Re-certification lost certificates

TBT095QC35 Fitness Declaration Health & Safety

TBT096QC36 Letter of certificate nullification

TBT097QC37 Occupational Health & Safety checklist

TBT098QC38 Assessment procedure confirmation

TBT099QC39 Risk Assessment and rating Form

TBT114QC40 Moderation policy

TBT115QC41 National learner record database

TBT116QC42 Assessment policy

TBT117QC43 Verbal theory questions

TBT118QC44 Declaration of education

TBT119QC45 Barriers & special needs policy

TBT120QC46 Code of conduct - Moderator

TBT121QC47 Attendance register training meeting

TBT122QC48 Booking sheet

TBT123QC49 Certificate master

TBT124QC50 Schedule of responsibilities

TBT125QC51 RPL policy and assessment for MQA

TBT126QC52 Internal moderation remedial report

TBT127QC53 Training material control sheet

TBT101FIN02 Credit application

TBT102FIN03 Contractual agreement of purchased material

TBT103FIN04 Asset register available on request

TBT104FIN04 Credit approval letter

TBT105FIN05 Credit declined letter

TBT106FIN06 Delivery note

TBT107FIN07 Terms & conditions of trade – Incorporated with TBT101FIN02

TBT108FIN08 Client sales report

TBT109FIN09 Marketing policy

TBT110FIN10 Company vehicle logbook

TBT113FIN13 Memo regarding invoicing

TBT062GEN12 Quality Policy, Vision & Mission

TBT128QC54 Re-assessment policy

TBT131QC57 Corrective and preventative measures policy

TBT132QC58 Non-conformance & conformance policy

TBT133QC59 Management of off-site practical or worksite policy

TBT134QC60 Document control policy

TBT135QC61 Administration and record keeping policy

TBT136QC62 SHE Policy

TBT137GEN63 Baseline risk assessment

TBT138QC64 Quote School

TBT139QC65 PPE Code for Facilitators / Assessors

TBT140QC66 Certificate register PPM

TBT141QC67 Annual database update


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TBT142GEN64 SLA Clients

TBT143GEN65 Request for training material changes

TBT144GEN66 Induction sign off

TBT145GEN67 Temporary Training Certificate

TBT146GEN68 Baseline risk assessment Training centre

TBT147GEN69 Training material approved

TBT148FIN14 Letter of final demand

TBT100FIN01 Business plan

TBT052GEN02 Brochure

TBT061GEN11 Abbreviated Company Profile and Brochure

TBT057GEN07 Company profile

TBT149FIN15 Training centre asset register

TBT150QC68 Training material format checklist

TBT151QC69 Facilitator/Assessor pre-interview checklist