competencies of group

8/10/2019 Competencies of Group

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Competencies of Group

First:

1. Competency:

Teamwork and Cooperation-Cooperates with others to accomplish common goals of the

group; works within and across various domains to achieve the goal; treats others with

dignity and respect and maintains a friendly atmosphere & values the contributions of

others

2. Behavioural Indicators:

Teamwork and Cooperation

o Cooperates and collaborates

o Contributes to the team

o Shares feedback

3. Critical incidents:

Indicator High Performance Average performance Low performance

Cooperates and

collaborates

Frequently uses

opportunities to work

with others as a

teaching tool to

impart organizational

knowledge and help

others succeed

Consistently works

with others to

accomplish

goals and tasks

Tends to isolate

oneself from others

while

working toward team

goals and objectives

Contributes to the

team

Provides guidance to

others as they work

through conflicts and

disagreements so they

can become better

team players

Consistently works

well with a variety of

different people;

rarely encounters

someone he/she

cannot work

effectively with on a

task/project

Works well with some

people but not others;

is not generally

regarded as a team

player

Shares feedback Proactively works with

team members to

improve team

collaboration and

functioning on

a continuous basis

Provides balanced

feedback to improve

team collaboration

and functioning on a

continuous basis

Provides inconsistent

feedback with

different members of

the team

4. Scales:

5 Exceptional Frequently uses opportunities to work with others as a

teaching tool

3 Average Consistently works with others to accomplish goals

and tasks

1 Below Average Tends to isolate oneself from others


2/7

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5 Exceptional Provides guidance to others as they work through

conflicts and disagreements

3 Average rarely encounters someone he/she cannot work

effectively with on a task/project

1 Below Average Works well with some people but not others

5 Exceptional Proactively works with team members to improve

team

3 Average Provides balanced feedback to improve team

collaboration

1 Below Average Provides inconsistent feedback with different

members of the team

Second:

1. Competency: Conflict Management

Addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or

disagreements occur; helps others resolve conflicts by providing impartial mediation when needed


Conflict Management

o Identifies issues and problems

o Gathers and organizes data related to problems

o Demonstrates creative and innovative



Identifies issues and

problems

Effectively identifies

and manages

potential conflicts

within relationships to

prevent

disagreements from

arising

Openly addresses

conflicts as they arise

to ensure other team

members are able to

meet commitments

successfully and

maintain strong

relationships

Waits for conflicts to

blow over; allows

conflicts to build,

ultimately hampering

productivity or

damaging

relationships

Gathers and organizes

data related to

problems

Anticipates his/her

personal, team and

department future

needs and focuses on

solutions for the

future

Avoids accepting

solutions that do not

meet his/her current

personal or

department needs;

does not compromise

to move past a conflict

Sometimes agrees to a

solution that will not

meet his/her personal

or department needs

long-term, creating

the potential for

further conflict

Demonstrates creative

and innovative

Develops highly

creative and effective

solutions to problems

and uses solid

negotiation skills to

arrive at win-win

Takes a problem-

solving approach to

conflict and generates

multiple practical

solutions to problems

Demonstrates an

inability to develop

alternative solutions

that meet the needs

of parties; resists

accommodating


3/7

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solutions others

4. Scales:

5 Exceptional Effectively identifies and manages potential conflicts

within relationships

3 Average Openly addresses conflicts as they arise to ensure other

team members are able

1 Below Average Waits for conflicts to blow over

5 Exceptional Anticipates his/her personal, team and department future

needs

3 Average Avoids accepting solutions that do not meet his/her

current personal

1 Below Average Sometimes agrees to a solution that will not meet his/her

personal or department needs long-term

5 Exceptional Develops highly creative and effective solutions to

problems and uses solid negotiation skills

3 Average Takes a problem-solving approach to conflict and

generates multiple practical solutions to problems

1 Below Average Demonstrates an inability to develop alternative solutions

that meet the needs of parties

Third:

1. Competency: Creativity and Innovation

Applies creative problem-solving skills to his/her work to develop solutions to problems & recognizes

and demonstrates the value in taking smart risks and learning from mistakes; develops multiple

alternatives and understands the feasibility of each effectively shares and implements his/her ideas


Creativity

Inspires others for new ideas

Creates and implements customized processes

Methods of working



Inspires others for

new ideas

Inspires others to

develop and implement

new ideas and ways to

approach work that

benefit the group

Effectively applies

existing practices or

processes to new

work situations to

benefit group

Fails to generate and

implement new and

creative approaches

Creates and

implementscustomized

Creates and

implements customizedprocesses and practices

Creates and

implements processesand procedures by

Creates and

implementsprocesses and


4/7

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processes that demonstrate best

practices for the

group

exploring and

selecting

opportunities that

have a best fit

with the group

procedures without

exploring potential

opportunities for a

best fit with the

group

Methods of working Relentlessly challengesthe status quo to

ensure areas for

improvement are

identified and

addressed

Challenges the statusquo by continuously

reviewing personal

work processes and

questioning traditional

or established

processes to make

improvements

Accepts the status quoand adheres to

conventional methods

of working

4. Scales:

5 Exceptional Inspires others to develop and implement new ideas

3 Average Effectively applies existing practices or processes to new

work situations

1 Below Average Fails to generate and implement new and creative

approaches

5 Exceptional Creates and implements customized processes and

practices

3 Average Creates and implements processes and procedures by

exploring and selecting

1 Below Average Creates and implements processes and procedures

without exploring potential

5 Exceptional Relentlessly challenges the status quo to ensure areas for

improvement

3 Average Challenges the status quo by continuously reviewing

personal work processes and questioning traditional

1 Below Average Accepts the status quo and adheres to conventional

methods of working

Fourth:

1. Competency: Team Leadership

Effectively manages and guides group efforts; tracks team progress, adequately anticipates

roadblocks, and changes course as needed to achieve team goals; provides appropriate feedback

concerning group and individual performance, including areas for improvement


o Self-Motivated

o Involve his/her team in defining goals

o Sets and communicates clear goals


5/7

5



Self-Motivated Brings positivity to the

group & lead to

successful completionof task

Average level of

output is yielded out,

with a participationfrom group members

only when needed

Needs significantly more

than average support

and time from bossesand others to meet

minimum standards

Involve his/her team

in defining goals

Encourages a sense of

mutual accountability

in team settings that

motivates individuals

to do his/her best for

each other and exceed

goals

Involves team

members in defining

ways to achieve

desired results and

defining expectations

about how team

members will worktogether

Fails to involve his/her

team in defining goals

and planning the ways

to achieve team

success

Sets and

communicates clear

goals

Identifies the most

important priorities

for the team and

focuses attention

effectively

Sets and

communicates clear

goals for the team up

front

Sets goals for the

team but does not

adequately

communicate those

goals to get everyone

on board

4. Scales:

5 Exceptional Brings positivity to the group & lead to successful

completion of task

3 Average Average level of output is yielded out, with a

participation from group members only when needed

1 Below Average Needs significantly more than average support and time

from bosses and others to meet minimum standards

5 Exceptional Encourages a sense of mutual accountability in team

settings that motivates individuals to do his/her best for

each other

3 Average Involves team members in defining ways to achieve

desired results and defining expectations

1 Below Average Fails to involve his/her team in defining goals and

planning the ways to achieve team success


6/7

6

5 Exceptional Identifies the most important priorities for the team and

focuses attention

3 Average Sets and communicates clear goals for the team up front

1 Below Average Sets goals for the team but does not adequately

communicate those goals to get everyone on board

1. Competency:

KnowledgeAbility to connect to the previous knowledge or learn new concepts and share

the same in the group. This involves taking an initiative to learn something extra over and

above the expected curriculum.


Knowledgeo Investing Time


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o Sharing in the group



Investing Time Takes out time to

learn something new

over and above what

is expected

Will invest time in

learning what is

expected in the

curriculum

Fails to invest time in

learning even the

basic minimum

curriculum

Sharing in the group Learns the concept

and shares it in the

group actively

Shares when asked by

the group members

Neither learns nor

shares any knowledge

4. Scales :

10 Exceptional Takes out time to learn something

new over and above what is expected5 Average Will invest time in learning what is

expected in the curriculum

1 Below Average Fails to invest time in learning even

the basic minimum curriculum

10 Exceptional Learns the concept and shares it in the

group actively

5 Average Shares when asked by the group

members

1 Below Average Neither learns nor shares any

knowledge

competencies of group

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