complete communications solutions for professional community...
TRANSCRIPT
Connection Through Innovation
Complete Communications Solutions for Professional Community Managers
comweb4me.com
OUR ONE-OF-A-KIND MEMBERSHIP MODELOur Member Management Module synchronizes all of your resident’s profile and accounting information from your property management software and allows each resident to control what is shared and what is kept private.
Our Communication Systems enable your community managers and leaders to share important information via email, text message, voice broadcast or physical letters.
Our Content Management System is as easy to use as your word processor but allows multi-media files like movies, pictures and sound to produce beautiful and useful interactive pages.
A Community Website from ComWeb unites these three components into one seamless system enhancing your residents ability to communicate with you and each other.
CREATE A PRIVATE SOCIAL NETWORKA Community Website from ComWeb creates a private social network allowing your neighbors to stay up-to-date with community events and news. Like a constantly updated community newsletter, your website will become the social hub of your community and a crucial resource for your residents.
With both public and private pages, your site can be your community’s presence on the internet publicizing your features and amenities while keeping private your residents’ personal information. And because your new site integrates with the accounting and property management software your association manager uses, you will be able to see your account and even pay your dues and assessments online.
STANDARD FEATURES• Membership Directories• Communications• Libraries• Media Galleries• Events Calendars• Announcements• Newsfeeds• Service Desk Management• Email Bulletins• Online Forms• Invitation & Reservation Management• Subscriptions• Board Management• Any many more…
AVAILABLE MODULES• Message Boards• Tennis Reservations• Facitlity Reservations
CONTENT MANAGEMENTMECHANISM
BOARD ONLY FEATURES*The system contains a restricted area giving Board Members special access to board only: • Document Areas • Reports • Invoices and A/P Approval • Meeting Minutes • Compliance Summary • Maintenance • Delinquency Reports
PERMISSIONS & ROLESA ComWeb Solution has a unique approach to User Roles and Permissions. From Board Member to Content Creator to Tennis Admin, access is granted based on the role the user performs.
By dividing permissions and Roles, your website can have multiple users performing different roles spreading the responsibility and making site maintenance easier for your association.
PASSWORD PROTECTEDCommunity websites from ComWeb require each resident to create their own username and password. Each household can have multiple members with their own login. Residents can even add renters to their profiles granting them access to the website. Nothing behind this “firewall” will be accessible to search engines ensuring residents privacy.
SITE MIGRATION SERVICESIf you are upgrading an existing website to a Community Website from ComWeb, our designers are happy to transfer your existing content up to your new website. Many times, the content is on a local drive and is easily uploaded. Prices are based on an hourly rate and quoted in advance for your convenience.
WEBMASTER SERVICEMany associations have a “techie” volunteer that quickly learns our software and jumps right in creating content and approving members. For those who don’t, we can offer Webmaster Services – a Level One support program to keep your sites content fresh and up-to-date.
The solutions that keep your residents informed and engaged in a private, secure setting.
A Comprehensive Community Website Consists Of Three Basic Systems Working Together In Concert:
HOMEPAGE PORTAL FOR MANAGEMENT COMPANIES
HOMEPAGE CMS FOR HOAS & COMMUNITIES
1COMMUNICATIONSSYSTEM
2MEMBERSHIPDATABASE
3
HOMEPAGE MASTER FOR LARGER COMMUNITIES
SIGNALS FOR COMMUNICATIONS
comweb4me.com
MEMBERSHIP SYSTEMAdvanced membership management features include detailed profiles and reporting. Intelligent resident registration system allows residents to create logins, manage their profile and subscriptions without manager intervention. Residents profile updates are instantly communicated to property management software keeping your manager’s records up-to-date.
COMMUNICATION SYSTEMSComWeb Signals™ComWeb strengthens communities through better communications. Our sites include 4 separate channels to communicate with and between residents.
• ComWeb Email – Send customized (HTML) emails. Insert personalized fields from resident profiles using simple merge codes. Emails are tracked for good delivery and any bad/blocked addresses are reported back through the website.
• ComWeb SMS – Short Message Service allows texting to residents. Great for emergency broadcasts or board communications.
• ComWeb VBS – Voice Broadcast Service can place a phone call to each resident playing a prerecorded message from the manager or board.
• ComWeb AMS – Automated Mail Service enables the website to print, stuff and post physical mail without ever licking a stamp! A special member invitation letter module inserts unique codes into customizable letters allowing residents to register for the website even if you don’t have their email address further reducing administrative overhead.
Create your message and use one, two, or all these channels simultaneously to guarantee your residents will receive it.
Reduce your administrative overhead and increase the return on investment from your back office systems with ComWeb Signals™
DOCUMENT MANAGEMENTStore your important neighborhood documents online for convenient access. Covenants, By Laws, Architectural Standards, Newsletters, Financial reports, Budgets, etc. Use any format including PDF, Word, or Excel. Libraries can be restricted by user role – convenient for Board member only sections.
ANNOUNCEMENTSAnnouncements appear on the member home page and have time limits for automatic appearance and removal keeping site information fresh and up-to-date. Full editor included for embedding images and formatting text. Page manager for including links to internal pages within announcements.
[Cont inued]
OUR ONE-OF-A-KIND MEMBERSHIP MODELOur Member Management Module synchronizes all of your resident’s profile and accounting information from your property management software and allows each resident to control what is shared and what is kept private.
Our Communication Systems enable your community managers and leaders to share important information via email, text message, voice broadcast or physical letters.
Our Content Management System is as easy to use as your word processor but allows multi-media files like movies, pictures and sound to produce beautiful and useful interactive pages.
A Community Website from ComWeb unites these three components into one seamless system enhancing your residents ability to communicate with you and each other.
CREATE A PRIVATE SOCIAL NETWORKA Community Website from ComWeb creates a private social network allowing your neighbors to stay up-to-date with community events and news. Like a constantly updated community newsletter, your website will become the social hub of your community and a crucial resource for your residents.
With both public and private pages, your site can be your community’s presence on the internet publicizing your features and amenities while keeping private your residents’ personal information. And because your new site integrates with the accounting and property management software your association manager uses, you will be able to see your account and even pay your dues and assessments online.
STANDARD FEATURES• Membership Directories• Communications• Libraries• Media Galleries• Events Calendars• Announcements• Newsfeeds• Service Desk Management• Email Bulletins• Online Forms• Invitation & Reservation Management• Subscriptions• Board Management• Any many more…
AVAILABLE MODULES• Message Boards• Tennis Reservations• Facitlity Reservations
CONTENT MANAGEMENTMECHANISM
BOARD ONLY FEATURES*The system contains a restricted area giving Board Members special access to board only: • Document Areas • Reports • Invoices and A/P Approval • Meeting Minutes • Compliance Summary • Maintenance • Delinquency Reports
PERMISSIONS & ROLESA ComWeb Solution has a unique approach to User Roles and Permissions. From Board Member to Content Creator to Tennis Admin, access is granted based on the role the user performs.
By dividing permissions and Roles, your website can have multiple users performing different roles spreading the responsibility and making site maintenance easier for your association.
PASSWORD PROTECTEDCommunity websites from ComWeb require each resident to create their own username and password. Each household can have multiple members with their own login. Residents can even add renters to their profiles granting them access to the website. Nothing behind this “firewall” will be accessible to search engines ensuring residents privacy.
SITE MIGRATION SERVICESIf you are upgrading an existing website to a Community Website from ComWeb, our designers are happy to transfer your existing content up to your new website. Many times, the content is on a local drive and is easily uploaded. Prices are based on an hourly rate and quoted in advance for your convenience.
WEBMASTER SERVICEMany associations have a “techie” volunteer that quickly learns our software and jumps right in creating content and approving members. For those who don’t, we can offer Webmaster Services – a Level One support program to keep your sites content fresh and up-to-date.
The solutions that keep your residents informed and engaged in a private, secure setting.
A Comprehensive Community Website Consists Of Three Basic Systems Working Together In Concert:
HOMEPAGE PORTAL FOR MANAGEMENT COMPANIES
HOMEPAGE CMS FOR HOAS & COMMUNITIES
1COMMUNICATIONSSYSTEM
2MEMBERSHIPDATABASE
3
HOMEPAGE MASTER FOR LARGER COMMUNITIES
SIGNALS FOR COMMUNICATIONS
comweb4me.com
MEMBERSHIP SYSTEMAdvanced membership management features include detailed profiles and reporting. Intelligent resident registration system allows residents to create logins, manage their profile and subscriptions without manager intervention. Residents profile updates are instantly communicated to property management software keeping your manager’s records up-to-date.
COMMUNICATION SYSTEMSComWeb Signals™ComWeb strengthens communities through better communications. Our sites include 4 separate channels to communicate with and between residents.
• ComWeb Email – Send customized (HTML) emails. Insert personalized fields from resident profiles using simple merge codes. Emails are tracked for good delivery and any bad/blocked addresses are reported back through the website.
• ComWeb SMS – Short Message Service allows texting to residents. Great for emergency broadcasts or board communications.
• ComWeb VBS – Voice Broadcast Service can place a phone call to each resident playing a prerecorded message from the manager or board.
• ComWeb AMS – Automated Mail Service enables the website to print, stuff and post physical mail without ever licking a stamp! A special member invitation letter module inserts unique codes into customizable letters allowing residents to register for the website even if you don’t have their email address further reducing administrative overhead.
Create your message and use one, two, or all these channels simultaneously to guarantee your residents will receive it.
Reduce your administrative overhead and increase the return on investment from your back office systems with ComWeb Signals™
DOCUMENT MANAGEMENTStore your important neighborhood documents online for convenient access. Covenants, By Laws, Architectural Standards, Newsletters, Financial reports, Budgets, etc. Use any format including PDF, Word, or Excel. Libraries can be restricted by user role – convenient for Board member only sections.
ANNOUNCEMENTSAnnouncements appear on the member home page and have time limits for automatic appearance and removal keeping site information fresh and up-to-date. Full editor included for embedding images and formatting text. Page manager for including links to internal pages within announcements.
[Cont inued]
MORE FEATURES:ALERTSAlerts are scrolling messages across the top of the member page drawing greater attention. Three alert levels indicate message urgency. Editor and Page Manager included allowing easy link insertion.
MEDIA GALLERIESCreate media galleries from community photos or video content. Members can upload their own photos. Site Administrator can allow immediate publication or pictures can be held in a safe area for review and processing. Uploads can be automatically re-sized to save space.
COURT RESERVATION SYSTEMUnmoderated court reservation system with booking rules enforcement. Easy to use Outlook Style interface. Set rules for number and length of reservations. Can be used for any sport.
FACILITY RESERVATION SYSTEMModerated facilities reservation system. Easy to use Outlook Style interface. Display contract, collect information and deposit through your payment gateway. Reservations held in pending state till Facilities Admin approves.
SOCIAL NETWORK READYIntegrated into Facebook and Twitter, you can easily display your feeds on your site, include share buttons for promotion and post directly to your various social media accounts all from within the site.
BUILT-IN TOOLS SPEED CONTENT CREATIONA Community Website from ComWeb features powerful tools built-in to each module that speed your work. A full Image Editor allows image manipulation from within the website. All editors include an Internal Link selector allowing any asset (page, document, image or form) to be referenced and linked creating highly interactive content.
ComWeb CUSTOMER SUPPORT & RESOURCES
THE ComWeb SOLUTION: BASED ON THE VERY LATEST WEB TECHNOLOGY AND OFFERING UNIQUE ADVANTAGES. Community Websites from ComWeb are based on the very latest web technology ensuring your residents will always have the best website available. New features and enhancements are constantly being developed and are always available to existing customers at no extra charge.
We have partnered with the most innovative providers of community association solutions from accounting systems to payment gateways allowing your residents to manage all their community needs online. And our sites run on any web browser so no matter if you are Mac, PC or mobile, our software will run on any internet connected device.
ComWeb’s COMMITMENT TO YOUOur solutions are designed to be easy to use and require no prior web design experience. Our training programs are free to attend and use as often as you need them We offer top-notch support and access to valuable resources in order to ensure ease and success.
www.youtube.com/comwebinc Features videos and training walkthroughs
@comwebinc Updates about interesting stories from around the community management industry
blog.comweb4me.com Articles of interest concerning the software and systems used by Community Association managers and staff
support.comweb4me.com Find quick answers to your questions from the articles in our Knowledge base. Enter support tickets to our support department directly. Follow up on support inquiries through the User portal.
Come and see all the features of a Community Website from ComWeb then call your management company and tell them – we want a homePAGE from ComWeb!
THE DIFFERENCE IS IN THE TECHNOLOGY
comweb4me.com
CONTACT US:866.491.5397
Connection Through Innovation