computer service innovations 2013

MEDICALCOMPUTER SERVICE INNOVATIONS

Computer Service Innovations: Medical | 888-255-1775 | medical.csinov.com

HospitalInformation System

“Amrita has been sensitive and responsive implementing a system that is specific for our rural hospital. I have appreciated the availability, the patience and the

dedication of the Amrita team.” -Arlene Harms, CEO of Rio Grande Hospital

technologies and design techniques, it is fully integrated and highly configurable to meet the needs of all hospitals. AHIS has demonstrated worldwide the ability to deploy powerful hospital information systems built around the core patient medical record. Designed to operate efficiently and inexpensively, Amrita HIS is improving healthcare delivery and medical informatics globally. AHIS is proud to be delivering these solutions to small and large hospitals alike.

A few key Technological Highlights:

-J2EE- industry standard and proven for mission critical enterprise applications. -Patented HMOS (Healthcare Middleware Operating System) platform. -Use of open source, vendor neutral solutions. -Highly Available (no single point of failure). -Both Vertically and Horizontally scalable. -Compliant to National and International Healthcare Stand.

Amrita’s HIS has been named as one of only five complete Healthcare Information Systems in the world by CCHIT. Certified ONC-ATCB (ARRA) 2011/2012, a Certified SureScripts partner, and compliant with Healthcare Standards HL7, DICOM, ICD10, ASTM, CPT, and CPOE- Amrita’s HIS is a comprehensive Hospital Information Software Suite. The Amrita solution is designed to address the needs of a healthcare system while providing a fully indigenous implementation. By adopting best-of-the-breed


Amrita is dedicated to improving the healthcare industry through innovative technology designed to fit into the current workflow of practicing hospitals. To achieve this, the application addresses the following issues:-Simplification. Amrita simplifies the administrative process with features like CPOE and eMAR.-Reduction of costs. By reducing the time spend on gathering data and processing records, your overall operation costs go down.-Standardization. Standardizing health data, coding, reporting, and transmission of data creates a streamlined process for your hospital.-Communication. Amrita communicates with key stakeholders, patients, physicians, nurses, and administrators to customize and tailor a perfect fit to your hospital.-Patient Teaching. By increasing the speed of scheduling appointments and referrals, facilitating meaningful analysis of patient information on hundreds of thousands of archived records, and focusing on the core inpatient electronic health record, Amrita allows physicians to spend more time interacting with and teaching patients and less time spent on paperwork and administrative duties.-Scalability. Based on a single databse and centered around the Clinical Console, Amrita is designed to grow with your hospital system and adjust to your workflow needs.

Our Goal is to successfully integrate

the software solutions into your workflows and business processes.

-Praveen Bist, VP

“


uccessEHS strives to help your practice achieve actualization of value through custom setup and automation services to meet your unique needs. With SuccessEHS your scheduling, workflow, and medical records automatically function

together with real time updates to assist you in seeing what is happening in your practice at any time. By providing tools to allow communication between providers, nurses, and other staff, the software helps you to be flexible and to maximize your time.

SuccessEHS has created a system unlike any other by integrating state of the art functionality such as:-disease management protocols across patient population-differential diagnosis-medcin codified nomenclature-Chart overview

-Extensive charting assistance with templates and the MEDCIN clinical knowledge base-Nuance’s Speech Regonition by Phillips to make notations easy and flow more quickly without the cost of transcription services-A Clinical Console to view your workflow, patient flow, details about patients, access to the chart and more-ePrescribing to make prescribing more efficient and convenient for both you and your patient-Medical order tracking and management to help you keep track of lab orders, test orders and more-Compliance alerts to ensure compliance with protocols, regulations and any standard set up by your practice for PQRI, Meaningful Use and other quality programs-Patient relationship management to ensure that the best possible communications exist between the practice and your patients

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Less Risk,More Results.

As a system qualified and recognized by both CCHIT and CMS, SuccessEHS is leading the way in Electronic Health Record software. Qualifications include: 2012 EHR Direct Qualified Vendor, 2012 eRX Direct EHR qualified, ONC-ATCB 2011/2012 certification as a Complete EHR, CCHIT Certified Ambulatory EHR with additional certification for Child Health and a

5-star usability rating.

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Chart OverviewUnderstanding that providers vary in their preferences for documentation of patient visits, SuccessEHS

has designed a flexible application with multiple methods for inputing information. This includes Chart-Like templates that can be customized to your practice as well as a dictation based Speech Recognition

system (see Speech Recognition tab). This flexibility means that all providers in a practice can utilize the system in their own way so that the system adapts to their practice rather than dictating it.

Speech RecognitionNuane SpeechMagic by Phillips is an industrial grade speech recognition technology. With this feature

added into your doctors workflow, they are able to use familiar methods to efficiently document the patient encounter. With options to either review and correct the notes themselves before submitting or to send to a correctionist for editing, they can easily transcribe a visit and have it correctly documented

before signing off and submitting to the patient record. The technology is hosted on a central server, eliminating the need to install resource-intensive applications. Additionally, the transcribed notes can

be reviewed from any PC with internet connectivity.

Clinical Event ManagerThe CEM is a software tool that helps providers to monitor best practice guidelines and clinical

protocols. The CEM alerts providers when patients are not compling with guidelines and protocols to assist in tracking compliance and measuring quality of care. Cem also provides you with patient

population statistics for participation in DOQ-IT initiatives and Pay for Performance programs.

Clinical ConsoleThe Clinical Console provides staff with a customized and organized view of critical clinical functions. From staff schedules to patient tracking, encounter documentation, and telephone calls as well as sign

offs and follow up operations- the Console helps clinical staff stay organized and efficient. Key features highlighted:

Patient Tracking- Information such as who and where your next patient is, the patients wait time, labs, x-rays, and other activies.

Inter-office Communication- Flags and Phone Calls allow you to take advantage of time between encounters. Clinical staff can review and manage flagged orders, results, and phone messages.

Automatically date, time and user-stamp each message. All phone messages are instantly added to the patient's health record.

Chart Summary- View a personalized overview of the patient's chart before you walk into the exam room. With one click, you can view a summary of the patient's chart including: allergies, problems,

current medications, previous notes, labs, vitals, and more. Encounter Documentation- Based on the visit type, easily record information including: Clinician

triage for vitals, RoS and chief complaint, past history, discreet data documentation using MEDCIN, Speech to text with SpeechMagic, the ability to pend documentation for later review and sign-off.


Clinical Knowledge BaseSuccessEHS has embedded the MEDCIN knoledge base into their EHR solution. This provides the

clinician with an additional option for documenting progress notes. There are many benefits to this system, including availability of researchable clinical data, E&M coding, and legible narrative notes

with customized forms. MEDCIN includes: Researchable data- More than 280,000 clinical data elements covering symptoms, history and physical, examination, tests, diagnosis, and therapy. Encode virtually the entire clinical encounter with

access to the clinical database. E&M Coding- Most providers undercode, leaving much needed revenue on the table. MEDCIN

allows providers to code conifdently with an advisor that suggests an appropriate code based on the extent of your documentation. The E&M Code Advisor uses the 1995 or 1997 CMS Guidelines, Factors

in time spent with the patient, Provides summary details for review on each E&M Component, and automatically populates your charges and updates your chart with vital information as you click your

way through the visit. Intelligent Prompting- With more than 68 million links throughout the data elements, each term

within the knowledge base is supported with clinical relevance to other terms. MEDCIN's Intelligent Prompting tables provide a means for displaying only clinically relevant items, offers differential

diagnoses based on documenation, and are searchable for on the fly documentation needs. Interoperability- MEDCIN's codified knowledge base is essential for providers concerned

with interoperability or providers who choose to participate in studies. MEDCIN is a recognized nomenclature used by the US Department of Defense and 13 commercial vendors with data element

maps to SNOMED-CT.


ePrescribing

Send and refil prescriptions electronically with the ePrecribing feature of SuccessEHS. Certified by

Surescripts as a Solution Provider, the SuccessEHS ePrescribing feature allows you to send and refil

prescriptions electronically.

Order Tracking & Management

Orders for Path/Labs, Consults, Immunizations, Radiology, and Procedures are all easily submitted and reviewed

with SuccessEHS. Organize your orders, provide automated audit trails, review and sign off results, and track deferred orders with ease through the MEDCIN,

eSuperbill, or the Orders tab.

Patient Relationship Management

Increase your productivity, revenue, and health outcomes while freeing office staff time. The Patient Relationship Management feature includes:

Patient Portal- Allow patients to request appointments, update their demographic information, request a prescription refills, and ask questions of nursing staff.

Rules-based Scheduling- Allow your administrative staff to determine scheduling rules for both providers and office equipment. Based on provider preferences, rules-based scheduling helps maximize

the practice's efficiency and reduce patient wait time. Customer-defined Data- Allowing an unlimited number of user-defined data fields to capture

discrete, reportable data elements. Optimized Data Usage- Patient data must be in a user friendly format that is able to be analyzed

and reported easily. The Business Objects report writing software creates reports with a drag-and-drop technology that can contain both clinical and financial data.

Automated Forms and Correspondence- Take a major step towards a paperless environment by automating the process of filling out the increasing volume of patient forms. Including company physical forms, sports forms, school and work excuses and more- the Forms and Correspondence functionality of SuccessEHS allows staff to scan copies of forms into the system to be auto-populated with patient data.

Protocol Management

Protocol Compliance Alerts can alert you when any compliance or protocol policy is breached and can be configured to meet the needs of any practice. This capability can work for PQRI, Meaningful Use, and

other quality programs.


The Avreo system is highly customizeable

to fit your practice needs. With interWORKS RIS/PACS, interWORKS PACS, interWORKS Dayhawk, and interWORK Ortho, there is a solution for you.

RIS PACSSYSTEMDesigned by Radiologists, for Radiologists. Introducing the comprehensive RIS PACS System from Avreo.

he Radiology Workflow Solution from Avreo was built from the ground up on one database. This

approach to a RIS solution creates a simple, singular system that goes beyond a standard image capturing system. The Avreo system encompasses all aspects of your radiology workflow into one seamless RIS/PACS solution. At the center of this solution lies the Patient Masterfolder. This is much like a traditional radiology jacket and provides access to patient information as well as new and historical studies from DICOM archives or other facilities. The subjackets are color coded to organize the patients information by modality. Accessing the system is

possible from virtually anywhere, as interWORKS is a web-based solution. Access your patients information from the operating room, during rounds, in your private practice- when you need it and where you need it. With a zero-impact installation, you get robust viewer capabilities without the need for a formal install. With this solution, you have support for every step of your workflow. From patient scheduling, front desk registration, and tech QA to diagnostic/clinical viewing, dictation/transcription, and automated report distribution. This allows healthcare professionals to efficiently and effectively manage their practice from anywhere without going between multiple applications. Because most radiology patients are referred from their primary physicians, Avreo’s system is built on a zero-impact install with multi-platform support. This allows you to send images and records to the referring physician for them to review on any device- Android, iPad, Tablets/Notebooks, or their PC.The Avreo system is highly customizable to fit your practice needs. With interWORKS RIS/PACS, interWORKS PACS, interWORKS Dayhawk, and interWORK Ortho, there is a solution for you.

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CLOUDTECHFROM COMPUTER SERvICE INNOvATIONS

The benefits don’t end at ease of access, though. When a small business is running a server or networked computer to store their data- they take on the costs of running that computer. Updates, power supply, and someone on staff that can deal with it all. When multiple businesses pool their

data storage needs, they all benefit from the cost savings from having a company like CSI managing the computers used for storing all that data.

With cloud data storage, your information is alWays available, alWays secure, and alWays easy to manage.

get in the cloud

STORAgEAccess any file, any where, any time with a Coud based storage system.

SOfTwARELet go of worries about IT, servers, and software updates with SaaS Cloud services.

SPEEDOur deployed system of Cloud servers allows you to use sotware, access aps, and read files blazingly fast.

deploy apsfrom anyWhere

access filesacross the World

Computer Service Innovations Medical | 888 255 1775 | medical.csinov.com


he PrivaPlan HIPAA Risk Analysis Service focuses on completing the HIPAA Security Risk Analysis, a specific requirement related

to Meaningful Use. PrivaPlan Associates do as much of the work as possible internally relying on your practice for reference information. Review of your IT network, infrastructure, and security applications on-site are fully evaluated. Final Gap analysis and a full report is included. The Risk Analysis Service includes: • Documentation of your electronic protected health information (ePHI) • Documentation of controls and safeguards currently in place. • Limited testing of these: Attempts to penetrate you network, configuration testing of work- station, servers, and firewalls. • Analysis of threats and vulnerabilities. • Review of existing policies and procedures

to identify gaps. • Recommendations to reduce the level of risk that are practical, affordable and reasonable for your practice size. • Written report of findings and risk determination. The cost for this service starts at $2,500 for medical practices. This includes an in-depth analysis of your existing security controls as well as a thorough review of physical security. The site visit provides a more comprehensive and accurate assessment allowing PrivaPlan experts to interact with your team. Remote services are also available for practices with one location.

PrivaPlan was easy to use and helped my practice

meet it’s objectives quickly. The support of the staff was helpful and made completion of the project timely. I would recommend PrivaPlan to anyone attempting Meaningful Use.

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Available as an On-Site or Remote Service, our HIPAA experts will help

you with Meaningful Use Attestation.

HIPAARISK

PRIVA-PLAN For more information on the founder of

Priva-Plan, David Ginsberg, please visit our website and click on HIPAA Analysis.

ANALYSIS


aintaining an in-house IT team can be costly and inefficient for many

businesses and healthcare organizations. We bring the IT team to you through our remote IT solutions. From troubleshooting to remote problem solving and hardware support- CSI can take care of it all. The Service Desk provides telephone and e-ticket support to your End User. Our cost efficient solution enables support personnel to access client systems providing instant support just as if we were there in person. Services are all inclusive as part of a fixed monthly fee and are unlimited.

MULTI-PLATFORM SUPPORT Covering Windows, Mac, Android, IOS, and Blackberry- we’ve got all your devices covered.

SOFTWARE SUPPORT Microsoft Office, Symantec, McAfee, Adobe, All major Web Brows- ers and Email clients, Citrix ICA clients, IBM Lotus Notes, and more…

HARDWARE SUPPORT Acer, Brother, Blackberry, Cisco, Dell, Sony, Gateway, HP, IBM, Lexmark, Palm, Toshiba, Zerox, and more…

ADDITIONAL SUPPORT Firmware, Drivers, Network Connectivity, VPN issues, and more…

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SUPPORTHELP DESK

MANAgED IT SERVICES fROM

CSI:MEDICALInformation Tecnology Solutions that

work for your Healthcare System.


We manage service quality by implementing a portfolio of performance indicators including: Call Monitoring

Quality Scorecard Soft Skills / Technical Skills Analysis Customer Satisfaction Survey Our Dedicated Quality Manager performs monitoring through side by side sessions, remote dial in, and post call recording review. All calls monitored are scored against our standard service template.

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QUALITYCHECKS

We follow a ten business-day cycle from discovery to start-up to accommodate the

following processes: o On-boarding Call o Data Capture through online forms o Telecom & IvR specifications and setup o Documentation for internal knowledgebase o System and notification testing o Staff Training o Release of toll free # and go live.

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fASTSTARTUP

The Service Desk will support any system running Microsoft or Macintosh operating

systems - The Service Desk will open a ticket with 3rd party vendors of business line application(s) and ISP connectivity when applicable. We will make the call for you. - All third party software supported by the respective manufacturers (best effort) - The products and company names listed are trademarks or registered trademarks of their respective companies.

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STRONgSUPPORT

The Service Desk provides telephone and e-ticket support. Our cost efficient solution enables support personnel to access client systems providing instant support just as if we were there in person. Services are all inclusive as part of a fixed monthly fee and are unlimited.

Information volume of a medical image differs depending on the modality which creates the image. When installing monitors in your hospital, it is important to select a monitor which suits the medical images. With RadiForce diagnostic monitors, you can select the optimum monitor which is suited for the information volume of the medical image you need to display.

MATCHINg THE RIgHT MONITOR Monitor quality change slowly over time. Therefore, monitor quality control (QC) to detect the changes and to perform the appropriate calibration when necessary becomes important. RadiForce diagnostic monitors are calibration compliant with the DICOM Part 14 to ensure continuing monitor quality control.

QUALITY CONTROL

Computer Service Innovations Medical is your partner in Healthcare Informatics and Technology. With more than 17 yeazrs of experience and multiple partners, we

can bring the world of IT to your fingertips, with expert advice along the way.888 255 1775medical.csinov.com

CALL US

“EIZO’s quality control solution was a deciding factor for us, because we knew we needed to manage our QC process-- not just to check the accuracy of our monitors, but also to collect and record statistics for purposes of tracking monitor characteristics and performance,” says Dan Morton, Director of Medical Informatics for University of Pennsylvania Health Systems (Penn Health).

The RadiForce monitors detect gradual changes in display quality that are then calibrated. It offers reliable long-term use with maintained high definition.

To carve out even the smallest detail is essential in any medical practice relying on diagnostic imaging.

· business continuity, backup and recovery

solutions

· security and risk assessment services and

solutions

· manages services and consulting

· server and desktop virtualization

· Wired and Wireless network and infrastructure design, implementation and

support

· help desk remote support

· onsite services

· cloud storage and onsite storage solutions

· Web hosting, design and development

· hardware/software solutions

· advanced electronic health record and exchange

solutions

· radiology hardware-software solutions

service

solutions

supportComputer Service Innovations, LLC has been serving the Healthcare Industry for over 17 years. Find out what we can do for you today.

CSI Medical | 888 255 1775 | medical.csinov.com

computer service innovations 2013

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