McGraw-Hill Career Education

© 2009 by The McGraw-Hill Companies, Inc. All rights reserved.

Chapter 11:Chapter 11:

SchedulingScheduling

Computers inComputers inthe Medical Officethe Medical Office

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McGraw-Hill Career Education

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Office HoursOffice Hours

Medisoft includes a scheduling Medisoft includes a scheduling program called Office Hours that is program called Office Hours that is used to enter patient appointmentsused to enter patient appointments

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McGraw-Hill Career Education

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Office HoursOffice Hours

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McGraw-Hill Career Education

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Entering a New AppointmentEntering a New Appointment

To enter a new To enter a new appointment, appointment, double-click in the double-click in the desired time slot. desired time slot. The time slots listed The time slots listed correspond to the correspond to the date selected on the date selected on the calendarcalendar

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McGraw-Hill Career Education

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Entering a New AppointmentEntering a New Appointment

After clicking in a time slot, the New After clicking in a time slot, the New Appointment Entry dialog box is displayed Appointment Entry dialog box is displayed

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McGraw-Hill Career Education

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Entering a New AppointmentEntering a New Appointment

The New The New Appointment Entry Appointment Entry dialog box contains dialog box contains information about information about the patient and the the patient and the appointmentappointment

Chart numberChart number ReasonReason

NameName LengthLength

PhonePhone DateDate

ResourceResource TimeTime

NoteNote ProviderProvider

CaseCase RepeatRepeat

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McGraw-Hill Career Education

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Searching for an Open Time SlotSearching for an Open Time Sloton a Specific Future Dateon a Specific Future Date

Some patients require follow-up Some patients require follow-up appointments in a specified time frame appointments in a specified time frame after their present appointmentafter their present appointment

The Go to Date feature searches for an The Go to Date feature searches for an open time slot in any number of days, open time slot in any number of days, weeks, months, or years from the current weeks, months, or years from the current datedate

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McGraw-Hill Career Education

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Searching for the Next Available Searching for the Next Available Open Time SlotOpen Time Slot

The Find Open Time feature searches The Find Open Time feature searches for the next available appointment, with for the next available appointment, with filters for length of appointment, and filters for length of appointment, and acceptable hours and days of the weekacceptable hours and days of the week

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McGraw-Hill Career Education

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Entering AppointmentsEntering Appointmentsfor New Patientsfor New Patients

Appointments can be created in Office Appointments can be created in Office Hours even though a patient may not yet Hours even though a patient may not yet be entered in Medisoftbe entered in Medisoft

To book an appointment for a new patient, To book an appointment for a new patient, double-click in a time slot, and key the double-click in a time slot, and key the patient’s last and first name in the Name patient’s last and first name in the Name boxbox

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McGraw-Hill Career Education

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Booking Repeated AppointmentsBooking Repeated Appointments

Some patients may need to see the Some patients may need to see the physician for a series of appointments, physician for a series of appointments, such as once a week for six weekssuch as once a week for six weeks

This is easily accomplished using the This is easily accomplished using the Repeat Change button in the lower-left Repeat Change button in the lower-left corner of the New Appointment Entry corner of the New Appointment Entry dialog box dialog box

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Booking Repeated AppointmentsBooking Repeated Appointments

The Repeat Change features makes it The Repeat Change features makes it easy to schedule repeated easy to schedule repeated appointments in a daily, weekly, appointments in a daily, weekly, monthly, or yearly basis monthly, or yearly basis

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McGraw-Hill Career Education

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Changing or Deleting AppointmentsChanging or Deleting Appointments

Appointments are rescheduled or Appointments are rescheduled or cancelled by clicking in the time slot of cancelled by clicking in the time slot of the current appointment and clicking the current appointment and clicking the right-hand mouse button. A pop-up the right-hand mouse button. A pop-up menu appears, with options to Cut, menu appears, with options to Cut, Copy, or Delete the appointment.Copy, or Delete the appointment.

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McGraw-Hill Career Education

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Creating BreaksCreating Breaks

Physicians are sometimes unavailable for Physicians are sometimes unavailable for patient appointments, for a number of reasons, patient appointments, for a number of reasons, including hospital rounds, meetings, seminars, including hospital rounds, meetings, seminars, etc. etc.

The Office Hours break feature is used to enter The Office Hours break feature is used to enter unavailable time slots in the physician’s unavailable time slots in the physician’s schedule, so that an appointment is not booked schedule, so that an appointment is not booked for that time slotfor that time slot

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Creating BreaksCreating Breaks

When the Break Entry shortcut button When the Break Entry shortcut button is clicked, the New Break Entry dialog is clicked, the New Break Entry dialog box appearsbox appears

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Creating BreaksCreating Breaks

The different types of breaks appear on The different types of breaks appear on the Resource drop-down list. Custom the Resource drop-down list. Custom breaks can be added by a practice.breaks can be added by a practice.

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McGraw-Hill Career Education

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Printing SchedulesPrinting Schedules

Physician schedules are printed by Physician schedules are printed by selecting Appointment List on the selecting Appointment List on the Office Hours’ Reports menu.Office Hours’ Reports menu.