COMVERSE BILLING SERVICE OFFERINGS

www.prodapt.com

Keep their application current with the changes through continuous customizations, localizations and

infrastructure upgrades

In an era of customer experience and OPEX reduction, Billing is

an important area in the Telco Operator’s IT landscape that has

come under focus. In this competitive environment, operators

are looking to:

With the right IT Services Partner, Telco Operators can fully leverage the operational and cost benefits of implementing and managing Comverse Billing products including Kenan. Prodapt along with its partner Diksha, offers the right blend of expertise, processes and infrastructure to maximize the value from Comverse billing solutions.

Keep their application stable to ensure customer experience and serviceability

Reduce support and maintenance costs where OPEX reduction is a priority

Our competency across Comverse Billing spans Kenan FX/Kenan BP

Customer Management

Order Management

Revenue Management and Billing

Usage Modules

Advance Configuration

Operations Center

PRODAPT OFFERSConfiguration, Maintenance / Production Support and Testing

Application Maintenance and Bug Fixes

Managing bill run & reconciliation – Activation / Mediation / Network (Switch) with Billing/ Finance/CRM

Managing new services / price plan configuration, testing and roll out

Maintenance of Kenan FX Databases & Schemas

Maintenance of Kenan FX servers (Customer, Admin, Catalog, Billing)

24*7 SLA Support for Kenan BP and FX applications

Customization & Localization

Development of customized user friendly tools for product and usage configuration

Development of separate GUI for Auditing and MIS Reporting

Tax Product development and implementation based on the requirement (ex. Vertex Product)

Localization of Kenan modules based on the currency, language and taxation laws

Development of Bill Invoice Formatter and Dispatcher

Development of Dealer Collection and Loyalty Bonus Points Systems

With this tool, Billing operations are entirely automated with Self-Healing / Auto Resolving capabilities. For one

customer, we have reduced the total bill run time by 20 hours by removing redundant processes, implementing

smart workarounds and optimizing pre-bill/post-bill operations. The entire operation can be automated and ex-

ecuted with the click of a button.

SINGLE-TOUCH BILLING

TOOLS AND SOLUTIONS

Automatically pro-forma Bill Accounts, analyze & fix Billing inconsistency/errors and fix Orders/ Workflow errors. It

escalates non-solvable issues automatically to next level support. Loads accounts with issues into test environments

to analyze fixes.

PRODUCTION SUPPORT TOOL

Integration

Migration

Migration of Legacy Systems to Kenan Billing System

Upgrade of Kenan Billing System (ex. From Arbor to Kenan FX)

Migration of some other COTS product to Kenan Billing System (ex. Amdocs Billing to Kenan)

Migration of Middleware platforms (ex. Web Logic versions)

Migration of Oracle DB in the Kenan Billing System

Migration to and from server infrastructure ( ex. HP/Sun servers)

Integration of the Kenan Billing System with different OSS/BSS Systems (ex. Mediation, Activation, CRMsystems etc.)

Integration of Kenan FX Systems with different modules and other COTS products (ex. Clarify CRM, MetaSolv

M6 etc.)

Integration with Interconnect Billing System

This tool generates a .XLS report of all the ‘stuck’ orders across environments. The tool reads and scans the db

with predefined queries which are stored in DB or properties file.

IDENTIFY FALLOUTS

The invoice formatter module can produce a high number of invoices compared to traditional invoicing solutions.

This tool was specifically designed to produce invoices quickly with style sheet based formatting rules.

BILL INVOICE FORMATTER

This tool reads the logs in the production environment and places relevant details in the DB. The tool can

save significant amount of time during RCA or debugging.

LOG ANALYZER

Migrating 13 billing instances for a European Telco A Top-tier pan European Telco wanted to migrate 13 billing instances across disparate systems into a single Kenan

platform. The Prodapt team provided migration services along with innovative automation including One-touch

billing, on-the-�y reports and pre-bill checker. The team also took over managed services for the application.

CASE STUDY

Saving implementation e�ort for a leading Telco OperatorA leading telecom operator required assistance in architectural build, design, integration and other implementation

activities for their Kenan-based environment. The Prodapt team took over the implementation. Using pre-built

templates, utilities and specialized delivery model, project timelines were reduced by 610 person hours.

End-to-end testing of Billing Suite for a leading CSPA leading Communication Service Provider (CSP) wanted to improve the system e�ectiveness and test their Kenan

billing platform. The Prodapt team performed end-to-end functionality testing, automated repetitive procedures and

improved the system e�ectiveness from a low of 40% to an impressive 95% while reducing the average turn-around

time by 32.66% and cutting resources by 20%

We bring a highly experienced team comprised of Business Analysts, Solution Designers, Architects, Consultants

and Testers with over a decade experience in Comverse Billing portfolio

We have one of the largest teams of Kenan professionals in the world with an extensive knowledge base in all the

Kenan portfolio modules and functions

We have a strong presence among Telcos for delivering Kenan related projects across the globe

Our Kenan-ready templates, tools and utilities help optimize project delivery, resource usage, and cost that show

measurable bene�ts over a period of time

Our ‘One Touch Billing’ Automation can reduce billing operation time by up to 60%

We bring about guaranteed reduction of up to 35% in Total Cost of Operations

VALUE PROPOSITION

For more details contact: info@prodapt.com www.prodapt.com

Prodapt is a leading provider of IT and engineering services with a major focus on the communications industry. Prodapt works with communications service providers (CSPs), ISVs, and NEM customers to help maximize value and reduce cost from IT and network engineering investments. Synapt, the IoT division of Prodapt, has establishedits dominance in the IoT market with cutting-edge solutions, services, and products.

Headquartered in Chennai, India, Prodapt has additional locations in India, US, Europe and South Africa. Prodapt is part of the 120-year-old Indian business conglomerate,the Jhaver Group. The Group employs over 16,500 people across 64 countries.

ABOUT PRODAPT

INDIA

Chennai: 1. Prince Infocity II, OMRPh: +91 44 4903 3000Fax: +91 44 4903 3010

2. “Chennai One” SEZ, ThoraipakkamPh: +91 44 4230 2300Fax: +91 44 4903 3010

Prodapt Solutions Pvt. Ltd.

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Prodapt North America

USA THE NETHERLANDS

Prodapt Solutions Europe

Amsterdam: Zekeringstraat 17A, 1014 BM Ph: +31 (0) 20 4895711

Prodapt Consulting BV

Rijswijk: De Bruyn Kopsstraat 14Ph: +31 (0) 70 4140722Fax: +31 70 3030047

Johannesburg: No. 3, 3rd Avenue, RivoniaPh: +27 (0) 11 259 4000Fax: +27 (0) 11 259 4111

Prodapt SA (Pty) Ltd.

SOUTH AFRICA