Magee Resource Group has been exclusively retained by Concord Hospital to recruit an Executive Director, Oncology Services. Magee Resource Group is an experienced Healthcare Executive Search firm that specializes within the oncology & research service lines.

POSITION Director, Oncology Services

ORGANIZATIONPayson Center for Cancer Care Concord HospitalCapital Region Healthcare

LOCATION Concord, NH

REPORTING RELATIONSHIP

The Director, Oncology Services will report to the Vice President of Operations

WEBSITES www.concordhospital.org www.granitehealthnetwork.org

THE POSITION

Director, Oncology Services

Reporting to the Vice President of Operations, directs administration of Payson Center for Cancer Care, Concord Hospital's Center for Cancer Care and Breast Care Center. Collaborates with Medical Directors to establish systems and processes that ensure continuity of care for patients, their families and providers.

Essential Duties and Responsibilities:

Develops, implements, expands and manages programs related to oncology services, including care coordination, patient support services, clinical research, Cancer Registry, and community outreach and health education / promotion.

Collaborates with, and coordinates, activities of medical, nursing, and administrative staffs and services.

Innovative People…Innovative Solutions

920 Pierremont Road, Suite 515Shreveport, LA 71106(318) 865-8411Fax (318) 861-3411www.mageeresource.com

Search and Recruitment Interim PlacementCompatibility Assessment

Works collaboratively with national and local organizations, ie American Cancer Society, NH Comprehensive Cancer Collaboration.

Administers all Center for Cancer Care and Breast Care Center professional services agreements.

Assumes responsibility for preparing annual budgets and monitoring department's performance.

Acts proactively to meet financial and operational goals.

Directs hiring and training of personnel.

Develops and maintains policies and procedures.

Works with appropriate members of the hospital medical staff to maintain the designation as a Comprehensive Community Cancer Center from the American College of Surgeons Commission on Cancer and designation as an accredited breast center by the National Accreditation for Breast Centers.

 Works with Concord Hospital Trust, the philanthropic arm of Concord Hospital, as a spokesperson for the Payson Center at events where the Payson Center is a beneficiary, signs donation appeals when appropriate, conducts tours and visits with individual and corporate donors, provides the Trust with statistics and stories about Payson Center activities and philanthropic fund utilization.

Plans, directs, and monitors quality assurance, quality control and quality improvement programs to conform to federal, state, local, and hospital regulations and guidelines.

Coordinates inspection and survey processes for all outside agencies.

Supervisory Responsibilities:

Directly supervises 15 to 20 employees in the Cancer Center and Breast Care Center. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competency:

Analytical - Synthesizes complex or diverse information; Designs work flows and procedures.

Design - Generates creative solutions; Uses feedback to modify designs; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.

Project Management - Coordinates projects; Completes projects on time and budget; Manages project team activities.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Keeps emotions under control.

Teamwork - Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.

Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

Change Management - Communicates changes effectively. Leadership - Inspires and motivates others to perform well.

Managing People - Develops subordinates' skills and encourages growth; Fosters quality focus in others; Improves processes, products and services.

Quality Management - Looks for ways to improve and promote quality. Business Acumen - Understands business implications of decisions; Aligns

work with strategic goals. Cost Consciousness - Works within approved budget; Conserves

organizational resources. Organizational Support - Follows policies and procedures; Completes

administrative tasks correctly and on time; Benefits organization through outside activities.

Strategic Thinking - Develops strategies to achieve organizational goals. Judgment - Exhibits sound and accurate judgment; Makes timely decisions.

Planning/Organizing - Uses time efficiently; sets goals and objectives. Professionalism - Follows through on commitments. Dependability - Completes tasks on time or notifies appropriate person with

an alternate plan. Innovation - Displays original thinking and creativity; Generates suggestions

for improving work; Develops innovative approaches and ideas.

Qualifications:

Education and/or Experience – RN or Master’s in related field.

Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills - Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions,

percentages, ratios, and proportions to practical situations. Reasoning Ability - Ability to solve practical problems and deal with a

variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills - To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software.

Other Skills and Abilities - To position requires the individually to possess knowledge of the broad spectrum of Oncology related services and activities, to include prevention, screening, diagnostic and treatment modalities, patient and community education services.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.

Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

THE CLIENT

Concord Hospital

Concord Hospital, a regional medical center, is one of the busiest acute care hospitals in the State with 295 licensed beds and 210 staffed beds. Traditional acute-care services in 40 medical specialties and subspecialties are enhanced and supported by the following Centers of Excellence:

Center for Cardiac Care Center for Urologic Care Payson Center for Cancer Care The Orthopaedic InstituteWomen's Health Services

For FY2014, statistical highlights, distinctions and accolades included:

2,549 full-time employees, of which 453 are employed by a Concord Hospital Medical Group practice

353Active Members of the Medical Staff 17, 603 total admissions 9,604 total surgical cases 64,797 emergency room visits 12,938 radiation treatments 1,231 births 178,937 Patient Visits to Concord Hospital Medical Group Family Medicine

Providers: 10,437 Patient Visits at Family Health Centers (this includes visits for medical,

dental and behavioral health) 8,936 patients treated at one of Rehabilitations Services’ seven locations Concord Hospital was recognized, for the 12th consecutive year, as one of

the nation’s Most Wired hospitals by Hospitals & Health Networks magazine National accreditation from Det Norske Veritas (DNV) Healthcare, the newest

and first Medicare-approved hospital accreditation program that integrates the ISO 9001 quality management system with Medicare hospital standards

Primary Stroke Center Hospital, DNV-GL Healthcare Inc. Get With The Guidelines Stroke Silver-Plus Quality Achievement Award by the

American Heart Association/American Stroke Association Guardian of Excellence Award by Press Ganey Baby Friendly Birth facility by Baby-Friendly USA, Inc. Verified Level III Trauma Center by the American College of Surgeons Level II Trauma by State of New Hampshire Patient Centered Medical Homes- All Concord Hospital Medical Group Primary

Care Practices- by the NCQA

Quality is a top priority at Concord Hospital; the organization recognizes and values the important role it plays in ensuring cost-effective services and improving patient safety. Applying the newest medical science and technology is essential to local community care and regional healthcare excellence. Improving medical science for patients is a constant metric of operations.

Concord Hospital has national accreditation from DNV Healthcare, the newest and first Medicare-approved hospital accreditation program that integrates the ISO 9001 quality management system with the Medicare hospital standards.

Payson Center for Cancer Care

The Payson Center for Cancer Care is one of Concord Hospital’s Centers of Excellence, accredited by the American College of Surgeon’s Commission on Cancer (CoC) as a Comprehensive Community Cancer Center, which means they have voluntarily committed to provide the best in cancer diagnosis and treatment, and we are in compliance with CoC's standards.

The board-certified physicians on their medical staff, and nationally-certified oncology nurses are dedicated to providing quality health care in a supportive, caring environment.

The Payson Center for Cancer Care has a wonderful Genetic Counseling Program in collaboration with NH Oncology-Hematology (NHOH), and Dana-Farber Cancer Institute (DFCI). DFCI genetic counselors are available to provide consultation to appropriate patients, along with input from an NHOH physician. All cases are reviewed by the team at DFCI's Cancer Risk & Prevention Program.

They are able to provide eligible patients access to medical oncology and radiation oncology based national clinical research trials.

Supportive services are available through our Payson Center for Cancer Care, as well as through community partners and resources.

HOPE Resource Center offers guidance, information and support programs for people affected by cancer — most at no charge.

Services coordinated by the HOPE Resource Center include:

Complementary therapies for stress reduction; A range of complementary therapies including exercise, yoga,

hypnotherapy, meditation, Reiki and acupuncture. Financial counseling to assist with financial concerns;

Financial counselors meet with patients to discuss their financial situation and help them understand the terms and conditions of their insurance coverage for cancer treatment, as well as help them financial assistance resources.

Nutrition counseling to address special dietary needs; A registered oncology dietitian is available to discuss patients’ dietary

needs, evaluate and monitor nutritional status, and help them deal with side effects of treatment.

Social services to sort through the cancer experience; A dedicated oncology social worker helps patients and their families

sort through the cancer experience and connects them to applicable resources, including transportation for patients needing help getting to and from treatment.

Spiritual care to help cope with cancer diagnosis; Spiritual care counselors help patients and families cope with the

impact of a cancer diagnosis. Educational programs, classes and support;

Support groups and educational programs provide a comfortable, safe environment to share feelings and thoughts on cancer-related issues. Participants can get useful information about community services, share tips on coping skills and find new ways to deal with stress.

Lifestyle transformation program for people diagnosed with cancer. Our Payson Center for Cancer Care's Anticancer Lifestyle Program helps

cancer patients understand what their lifestyle changes should be, how to make them and why they are so important.

The Concord Hospital Trust's Gene Gillis and Lend Me a Hand Funds support programs and services available through the HOPE Resource Center.

PCCC Annual Report Stats for 2014Radiation Oncology: 556 consults; 13,001 treatments delivered

NHTI: 2 therapy studentsHOPE Resource Center: 3490 total patient contacts (groups and 1:1)JKF Cancer Resource Library: 140 people used library services; 216 items checked out. NHOH: 713 new patients; 9,932 total visitsClinical Trials: 27 new patients were put on treatment/prevention cancer clinical trials. Heart Gifts Boutique’s ACS Wig Bank: 73 patients given a free wig Lend Me a Hand Fund and Gene Gillis Fund: 186 patients received funding and the average per patient was $144. All funds were disbursed from the Gene Gillis Fund this year.ACLP scholarships: 4 full and 1 partial scholarships were awarded for a total of $540.00Complementary Therapies: 141 Reiki sessions were given to 110 patients by CH Reiki volunteers. 9 Hypnotherapy sessions were given to 3 patients. Spiritual Care: 61 referrals for counseling were received and met with patients/families for 122 counseling sessions

BCCTotal patients seen: 2,910

Genetics patients seen: 164 (77 tested, 4 paid by philanthropic funds) Teaching visits 348 (community benefit)

Capital Region Health CareCapital Region Health Care (CRHC), a charitable health delivery system committed to the concept of community-based healthcare, is the parent company of Concord Hospital and two other healthcare organizations including Concord Regional Visiting Nurse Association, and Riverbend Community Mental Health. CRHC is the sole member of CH as well as the holding company for these organizations. CRHC was created in the late 1980s as part of Concord Hospital’s diversification efforts at that time.

The mission of CRHC is to promote a comprehensive and collaborative health care system to meet the needs of the communities we serve.

Capital Region Health Care affiliates believe:

The best healthcare decisions are local decisions; Healthcare organizations function best when they share a profound sense

of accountability to the community and an identity integral to the community.

Each CRHC affiliate retains its autonomy to make local decisions while benefiting from being part of a larger system. Capital Region Health Care provides substantial opportunities for education and increases opportunities for subsidiaries to take advantage of economies of scale for purchasing activities. The Board of CRHC meets quarterly. The CEO of Concord Hospital functions as the CEO of CRHC yet the Board of CRHC serves as an educational, advisory- oriented board – in practice, the CEO is accountable to and the performance evaluation process is led by the Hospital Board which functions as the policy-setting and governing Board for the enterprise.

Concord Hospital Medical Group

The Concord Hospital Medical Group (CHMG) is a high performing, growing component of the health system and today 267 providers, including family medicine residents, comprise Concord Hospital Medical Group. As hospital departments, CHMG practices have access to leading-edge technology, numerous resources, and advanced educational training. CHMG has a robust governing council and numerous operating committees that help to promote physician involvement and ownership in the success of the organization.

2014 objectives for the group are focused on but were not limited to:

1) Financial performance (Mostly around operating margins being > 3%)2) Quality Improvement Initiatives3) Specific expansion projects finished on time and under budget4) Continued development of IS applications5) Physician Collaboration6) Primary Care Medical Homes

CHMG has evolved to become a substantial aspect of the health system - the successes of CHMG have helped to accelerate advancements in innovation, integration and an overall shared sense of ownership for the Hospital and community clinicians. Financially, CHMG’s patient revenue for fiscal year 2013 was a little greater than $132M and with Net Operating Revenue of $63.7M.

Mission, Vision, and Values:

Mission:

Concord Hospital is a charitable organization which exists to meet the health needs of individuals within the communities it serves.

It is the established policy of Concord Hospital to provide services on the sole basis of the medical necessity of such services as determined by the medical staff without reference to race, color, ethnicity, national origin, sexual orientation, marital status, religion, age, gender, disability or inability to pay for such services.

Vision:

We exist only to serve patients and their families.

We enthusiastically and collectively engage with all those seeking and providing services to achieve an optimal healing environment.

We aggressively identify and apply new proven or promising technologies and therapies.

We manage the resources entrusted to us to assure a successful hospital for future generations. We actively involve and participate with our community.

Values:

Leadership - We influence through vision, ideas, and direction and inspire people toward stated goals.

Caring - We are committed to compassion and respect and maintaining people’s dignity in all aspects of what we do.

Stewardship - We are responsible and accountable to manage our resources in a manner beneficial to our community.

Integrity - We are organizationally and personally honest and trustworthy.

Continuous Improvement - We promote continuous improvement through processes that enhance quality, cost effectiveness and customer satisfaction.

THE LOCATION

Concord, NH

Concord's vibrant downtown, healthy business community and wealth of cultural offerings make Concord the perfect place to raise a family, grow a business or explore New England's rich history, culture and natural areas. The Capital Region offers a quality of living to rival any community in the country. Excellent public and private schools produce a well-educated workforce. Greater Concord boasts one of the finest health care networks north of Boston. Recreational activities include theater, museums, and art galleries.

http://www.concordnh.gov/

Schools:

Concord Public Schools – http://www.sau8.org/

Concord Private Schools- http://www.privateschoolreview.com/new-hampshire/concord

Transportation:

Concord Area Transit - www. concord area transit .org/

MAGEE RESOURCE GROUP CONTACT

Jolene MatthewsProject Manager, Oncology Recruitment DivisionMAGEE RESOURCE GROUP, LLCExperts in Healthcare Executive Search318-865-8411 Main318-683-1128 Direct318-347-7152 Celljmatthews@mageeresource.comwww.linkedin.com/in/jolenematthewswww.mageeresource.com