concur travel & expense · 2019. 9. 9. · to correct the error, ... expense approvals...
TRANSCRIPT
Single Row Itinerary Error
Concur Travel & Expense
The “Single Line Itinerary Row” error, and how to fix it…• Each itinerary requires at least two lines, representing the departure leg and
return leg of the trip. • If it does not, Concur will generate an error:
• To fix the problem, you will need to edit the single row itinerary .
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To correct the error, go to Details > Available Itineraries
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• Find the itinerary that has just one row.• Click “Edit”
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• In this example, the traveler has listed both their departure date and return date on the Departure leg of the trip
• Click the existing row and correct the Arrival City Date to the departure date.
• Click “Save”.
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• Complete the information for the Return leg of the trip.• Click “Save”
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Both rows of your itinerary are now complete.Click “Next”
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• You may make any meal adjustments on the “Expenses and Adjustments” page.
• Click “Update Expenses”
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You will now be able to submit your report with the error message removed.
