concurrent session: technology track automation or stagnation€¦ · automation or stagnation...

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BreakthroughLeadership

Automation or StagnationConcurrent Session: Technology Track

Moderator: John Nurthen, Executive Director, Global Research, Staffing Industry Analysts

Panelists:§ Hope Bradford, Sr. Director, IT, Kelly Services§ Ben Stoneham, Founder & CEO, Autologyx§ Anastasia Valentine, Executive Vice President/Managing Director,

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Source: Staffing Industry Analysts & Gartner

The CIO as Juggler

Support

Cutcosts

Innovate



Approximated Intensity of IT Investment in a Typical Staffing Firm

0%

20%

40%

60%

80%

100%

Average Industry Metric(as per Gartner)

5%13%

15%

20%

80% 67%

Transform Grow RunNew Value PropositionsFor New Customers

Enhance performance for established markets, customer segments and value propositions

Essential enterprise activities not connected directly to a specific customer or revenue stream.

IT Portfolio Investment

Source: SIA and Gartner



§ Cloud Computing

§ AI/Machine Learning

§ Big Data/data analytics

§ VoIP

§ Integration

What is Most Important to You?

§ Automation/RPA

§ Mobile Telephony/Apps

§ Hiring IT Talent

§ Blockchain

§ IT Security



Talent Acquisition Technology

Applicant Tracking Systems (ATS)Vendor Management Systems (VMS)Software IntegratorsWorkforce Analytics

Psychometric AssessmentsSkills TestsInterviewing Platforms

Online Job Advertising

Job boardsJob aggregatorsSocial media job sitesCommunity sitesOnline classifiedsProgrammatic job ads/job distributorsJob post optimizers

Human CloudOnline staffingCrowdsourcingOnline work services

Sourcing Automation Resume Parsing/Search-Match ToolsPeople aggregatorsSourcing process automation platformsIntelligent sourcing management systems

Employee ReferralsRecruitment Aggregators

Texting/Email TechnologyRecruitment ChatbotsEngagement Platforms

Background Check VerificationSocial Media Screening

Source: Staffing Industry Analysts



Use of AI by Talent Acquisition Technology

Source: SIA and Talent Tech Labs

Does your solution utilize any form of AI?



0

10

20

30

40

50

60

70

80

90

100

0 10 20 30 40 50 60 70 80 90 100

View available jobs

Submit resume

Apply for available jobs

Record hoursCreate/update online profile

Take relevant assessment testView available benefits

View payroll information

Indicate availability for shifts

Indicate desired job type and be automatically accepted for temp assignmentsBe pre-qualified and select and confirm specific assignments or shifts at will

Cond

ucte

d by

Aut

omat

ion

(%)

Conducted by Human (%)

Functions candidates can perform mostly without the aid of a human

Rate client

Download tax documents

Select benefits/sign up for insurances

Set up direct deposit

Source: North America Staffing Company Survey 2018

Use of Automation by Staffing Firms



0

10

20

30

40

50

60

70

80

90

100

0 10 20 30 40 50 60 70 80 90 100

Create descriptions for available positions/request staff

Assign temporary worker shifts

View billing information

Video interview temp workers

Automatically receive profiles of temps recommended or shortlisted

for specific open positionsRate temp workers Search temp profiles/resumes

Select temp workers

Communicate directly with temps via messaging systemView work samples from temps

Have temps auto-assigned to shifts/assignments

Cond

ucte

d by

Aut

omat

ion

(%)

Conducted by Human (%)

Functions staffing buyers can perform mostly without the aid of a human

Use of Automation by Staffing Firms

Source: North America Staffing Company Survey 2018



Automation at Adecco

§ Industrialising business support activities to focus on customer facing activities

§ Technology investments and process optimisation to achieve productivity savings equivalent to 1% of revenues by 2020

Source: Adecco Analyst & Investment Seminar 2018



Systems Integration Opportunities



Recommended SIA Research§ Talent Acquisition Technology Ecosystem§ Artificial Intelligence in Talent Acquisition§ Impact Assessment of AI and Robotics on the Staffing Industry § Blockchain and the Staffing Industry§ Introduction to Sourcing Automation Technologies§ Introduction to Online Staffing Enabling Technologies§ Directory of Suppliers to Staffing Firms



§ Rate sessions: Conference CommunityFind the session in the schedule & click on the Session Evaluation

§ Concurrent Sessions: Evaluation Card on your chair

Two Easy Ways to Give Feedback



Presentations Available to Download

§ Available to purchase§ Place your order at Conference Media Table near registration

outside of the Grand Ballroom, Level 4

Audio Recordings with Screen Capture

§ Available on March 5§ Download link - www.staffingindustry.com/ppts_efna19



Coming up…§ Networking Break & Exhibits Open

10:45-11:15 am | Lone Star Ballroom & Foyer - Level 3

Sponsored by



§ Concurrent Sessions 11:15 am -12:15 pm

– Making Talent Acquisition Technology Work for YouGrand Ballroom 1-2 - Level 4

– Building a Magnetic Culture: How to Attract & Retain Top Talent to Create an Engaged, Productive WorkforceGrand Ballroom 3-4 - Level 4

– For the CFOs: Managing Margins, Thinking Strategically and Collaborating Cross-functionallyGrand Ballroom 7 - Level 4

– Staffing Sector Focus: Direct HireGrand Ballroom 8 - Level 4

Coming up…

Sponsored by



§ Ideas in Action Sessions 11:15 am -12:15 pm– Strategies to Ensure Success

Rooms 301-302 - Level 3 | Presented by IMS People– How to Turn ACA into a Financial Gain for Your Staffing Firm

Rooms 303-304 - Level 3 | Presented by Benefits in a Card

Coming up…(continued)

concurrent session: technology track automation or stagnation€¦ · automation or stagnation...

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