conduct an appraisal

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Conduct an Appraisal Conduct an Appraisal

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DESCRIPTION

Slides to accompany a bite-size training session on how to have a performance appraisal conversation. Full training materials including Session Leaders Notes, Delegate Workbook and any Activity handouts can be purchased licence-free from http://www.power-hour.co.uk/trainingmaterialsshop. Prices start from £30 + VAT

TRANSCRIPT

Page 1: Conduct an appraisal

Conduct an Appraisal

Conduct an Appraisal

Page 2: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

By the end of the Power Hour you will be able to:· Identify the characteristics of effective appraisals· Describe a useful structure for the appraisal

discussion· Recognise the skills of effective

appraisals.· Suggest how appraisals can be

followed up to maximise their impact.

Page 3: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

Characteristics of Effective Appraisals

Effective Appraisals

Fair

Cover whole job

Cover whole period

Equal input from both parties

Confidential

ConstructivePast and future focussed

Open-minded

Structured

Not rushed

Are followed up

Page 4: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

Structuring an Appraisal Conversation

•Putting the individual at ease•Building rapport•Explaining what will happen

Introduction

•Review performance against previous objectives, standards or competences

•Review of WHOLE period•Presentation of evidence by

both parties•Two-way discussion to

explore & understand viewpoints

Past Performance

•Discussion of business/team objectives and goals for the coming year

• Identify the individual's own career aspirations

•Agreement of any gaps in performance that need to be addressed

Future Plans

• Setting development objectives to address gaps and move towards aspirations

•Allocation of specific duties•Agreeing review dates for

follow up•Completion of paperwork

Next Steps

Page 5: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

Tips for Each Stage

Introduction

Past Performance

Future Plans

Next Steps

Page 6: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

Tips for Each Stage

Introduction

Past Performance

Future Plans

Next Steps

• Say thank-you• Check that the other person is comfortable• Explain that the purpose of the meeting is:

to have an open and honest conversation about performance and behaviours demonstrated

to identify strengths and development areas in terms of performance and behaviours

to agree a development plan• Explain how long the meeting will be, its structure, and what the outputs will be

Page 7: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

Tips for Each Stage

Introduction

Past Performance

Future Plans

Next Steps

• Find out how the individual feels the last 6/12 months have gone

• Ask them what has gone well/what are they proud of

• Ask them what has not gone so well or what difficulties they have faced

• Provide feedback based on your own observations or other evidence

• Engage in a two-way discussion about this evidence and the reasons for it

• Explore reasons for any differences of opinion

• Make notes about what is said and specific examples that are shared

• If appropriate, agree performance ratings for each area

Page 8: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

Tips for Each Stage

Introduction

Past Performance

Future Plans

Next Steps

• Explain the goals/plans/objectives of the department/business, and what this means for the individual

• Highlight any areas of underperformance that need to addressed

• Ask the individual about their career aspirations, or things they would like to do

• Prioritise development areas based on relevance to the business

Page 9: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

Tips for Each Stage

Introduction

Past Performance

Future Plans

Next Steps

• Agree 3 or 4 specific (SMART) development objectives• Assign responsibilities and deadlines and review dates• Agree when the paperwork/forms will be signed off by

both parties• Complete the paperwork/forms• Put review dates in your diary• Review development actions and modify them if

necessary

Page 10: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

Key Appraisal Skills

Page 11: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

3 Golden Rules1. Praise should be given and concerns should

be addressed as soon as they occur, as2. Performance appraisal is just PART of

performance management, so3. There should be NO SURPRISES at an

appraisal.

Page 12: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

Set SMART Development Goals

SMART Goals

Specific

Measurable

Achievable

Relevant

Time Bound

Page 13: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

Make it Work at Work

What are you going to DO as a result of

this Power Hour Session?

Page 14: Conduct an appraisal

Conduct an Appraisal

Http://www.power-hour.co.uk – Bite Size Training Materials 2013

These slides have been produced as an optional resource to support a Bite-Size Training session on this

subject.A full set of materials, including detailed Session

Leader’s Guide, Delegate Workbook and supporting activities can be purchased from our Training Shop

Our Training materials are licence-free, but are for use by the purchaser only.

They CANNOT be passed or sold on.