confessions of a technical writer

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Confessions of a technical writer

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Post on 05-Dec-2014

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Technology


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We all know that technical writing is boring. That's why technical writers exist, so that developers don't have to write it. The bad news is that great technical documentation can do wonders for your project. The good news is you don't need to be a dyed-in-the-wool writer to create great technical documentation.Writing documentation for open source projects can be very different from writing for proprietary models. This discussion will cover why it is different, why it is important, and how you can fail to completely suck at it.

TRANSCRIPT

Page 1: Confessions of a Technical Writer

Confessions of a technical writer

Page 2: Confessions of a Technical Writer

9.Nobody notices

what I do

Until I fail to do it

Page 3: Confessions of a Technical Writer

8.A game of scrabble takes 4 days, 7 dictionaries, and a duel to the death.

Page 4: Confessions of a Technical Writer

7.I hate help desk

(But they love me)

Page 5: Confessions of a Technical Writer

6.I don t read manuals’

Page 6: Confessions of a Technical Writer

UsersUsers

Page 7: Confessions of a Technical Writer

ContributorsContributors

Page 8: Confessions of a Technical Writer

DevelopersDevelopers

Page 9: Confessions of a Technical Writer

5.Working with developers is hard

Page 10: Confessions of a Technical Writer

4.I like waterfalls

Page 11: Confessions of a Technical Writer

Information Information Plan Plan (10%)(10%)

Content Content Specification Specification

(20%)(20%)

WritingWriting(50%)(50%)

TranslationTranslation&&

ProductionProduction(19%)(19%)

ReviewReview(1%)(1%)

ReleaseRelease

5 Phase Model by JoAnn Hackos5 Phase Model by JoAnn Hackos

Page 12: Confessions of a Technical Writer

3.Sometimes, things go

BANG!

Page 13: Confessions of a Technical Writer

2.

I m special

But I m not ’

THAT special

Page 14: Confessions of a Technical Writer

GetGetorganisedorganised

Page 15: Confessions of a Technical Writer

ChooseChooseyouryourvoicevoice

Page 16: Confessions of a Technical Writer

Say what you meanSay what you mean

Page 17: Confessions of a Technical Writer

Use short sentencesUse short sentences

Page 18: Confessions of a Technical Writer

Try not to be...

A pretentious jerkA pretentious jerk

Page 19: Confessions of a Technical Writer

A word aboutA word about

passive voicepassive voice

(and cats)(and cats)

Page 20: Confessions of a Technical Writer

Cut out the cruftCut out the cruft

Page 21: Confessions of a Technical Writer

Read what you writeRead what you write

Page 22: Confessions of a Technical Writer

1.I will not stab you

Today.

Page 23: Confessions of a Technical Writer

My name is Lana Brindley.

And I am a technical writer.

[email protected]

@Loquacities

0410 500 659