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CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration Best Practices Erika Fahey, Director of Professional Services, Interneer March 18, 2014

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Page 1: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.

Partner with Professional Services for Success and Configuration Best Practices

Erika Fahey, Director of Professional Services, Interneer

March 18, 2014

Page 2: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.2

Why partner with Professional Services

Another set of eyes to review your processes

Get up to speed fast on your new module or system while getting

trained

Create a solid foundation for future modules

Guidance towards the right direction in the configuration

Managed Services Package

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Page 3: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.3

Did you know…

You can create customized messages upon a workflow activity completionAlso the user can be redirected to another page

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Page 4: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.4

Did you know…

The image object can display different images on template instances

You can add help tooltips to the input fields

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Page 5: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.5

Did you know…

You can display Yahoo Maps, or YouTube videos etc. in Intellect

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Page 6: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.6

Did you know…

You can read data from a pdf file and use it in IntellectYou can write data into a pdf file as well

You can merge word documents and/or pdf files into one file

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OR

Page 7: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.7

Did you know…

You can hide the Next Step, Activity Status, and Save buttons

You can add macros to manual activities to be executed On Save or On Next Step

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Page 8: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.8

Did you know…

You can use a virtual breadcrumb for the location trail

You can activate the Password Policy

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vs.

Page 9: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.9

Did you know…

You can create custom login pages

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Page 10: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.10

Did you know…

You can scramble the data in the database before sending to Interneer Support

The Intellect platform can authenticate the user with Active Directory

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Page 11: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.11

Best Practices – Make the system user friendly

Add colors, images, icons, onscreen instructions and tooltips

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Page 12: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.12

Best Practices – Make the system user friendly

Use a browse box for easy navigation

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Document Training Course

Page 13: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.13

Best Practices – Make the system user friendly

Dashboards

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Page 14: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.14

Best Practices – Behind the scene

Admin tools categoryUsage of “flags”Usage of macro buttons

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Page 15: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.15

Best Practices – Behind the scene

System tables and variables

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Page 16: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.16

Online Classes and other available resources

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A101 – Tables and Templates

A102 – Basic Workflow

A103 – Parent-Child Relationship

A104 – Putting it altogether

S101 – Visual Enhancements

S103 – Mobile Apps

S104 – Admin Functions

B200 – Access Control

B202 – Intermediate Workflow

C301 – External Data Integration

Register at:

http://training.interneer.com

Coming soonB201 - Macros

Every 3 months - NO charge

Page 17: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.

Documentation

http://download.interneer.com

Page 18: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.

Interneer Forumhttp://www.interneer.com/forum

Page 19: CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved. Partner with Professional Services for Success and Configuration

CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.

Interneer Intellect Certification

Part I – Several multiple choice questions

Part II – Proof of Concept hands-on exercise

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CONFIDENTIAL – DO NOT DISTRIBUTE Copyright © 2014 Interneer, Inc. All rights reserved.20 20

THANK YOU!