configuration and installation guide for moodle module for blackboard collaborate web conferencing

8/12/2019 Configuration and Installation Guide for Moodle Module for Blackboard Collaborate Web Conferencing

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Version 12.5

Moodle Module v3.0 for Web Conferencing

Configuration and InstallationGuideJune 1, 2013



Table of Contents

Page i

Preface 1

Purpose of This Guide 1

Audience 1

Help and Other Resources 2

Technical Support 2

Documentation and Learning Resources 2

Communit y 2

Blackboard Collaborate Product Feedback 2

Chapter 1 Product Overview 3

Chapter 2 Installing the Module 5

Pre-Installation Requirements 5

Installation 5

Chapter 3 Configuring the Module 9

Chapter 4 Configuring User Role Permissions 15

Chapter 5 Uninstalling the Module 19

Blackboard Collaborate Copyright 21

Trademarks 21



Preface

Page 1

Purpose of This Guide

This guide provides detailed steps for Moodle administrators to install, configure, and administer

the Blackboard Collaborate Moodle Module for Web Conferencing.

This guide does not provide information on linking to or creating, editing, backing up, or restor-

ing Blackboard Collaborate web conferencing content. For details on those processes, refer to

the Blackboard Collaborate Moodle Integration for Web Conferencing User's Guide.

This guide does not provide information on the use of Blackboard Collaborate web conferencing

features. For detailed information on how to use these features once they have been linked to

your course, refer to the The Blackboard Collaborate Web Conferencing Moderator's Guide.

If you are a student or other participant, refer to the Blackboard Collaborate Web Conferencing

Essentials for Participants Guide.

AudienceIt is assumed that the user has a basic working knowledge of the following:

l The administration of Moodle

l The operating system on which your Moodle instance resides.

l The Blackboard Collaborate web conferencing web server, services, and the client JNLP

files.

http://www.blackboard.com/docs/documentation.htm?DocID=611020


http://www.blackboard.com/docs/documentation.htm?DocID=611003PDF
















































Help and Other Resources

Technical Support

Blackboard Collaborate technical support and the support Knowledge Base are available through

the Support Portal:

http://support.blackboardcollaborate.com

Documentation and Learning Resources

Documentation and learning resources (for all Blackboard Collaborate products) are available on

the On-Demand Learning Center, which can be reached as follows:

o In your browser, enter the following address:

http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center.aspx

Community

We encourage Blackboard Collaborate users of all levels (administrators, instructors and stu-

dents) to submit questions to Ask the Doctors, a free question-and-answer forum moderated

by an expert team of your fellow Blackboard Collaborate users. Their goal is to provide quality

answers to your questions in a highly responsive manner, while building a global knowledge base

f or online teaching and learning.

You can find Ask the Doctors at the link below:

http://discussions.blackboard.com/forums/default.aspx?GroupID=9

Messages posted in the Ask the Doctors forum do not go to our Support Team. If you require

technical support assistance to resolve a problem, please contact Technical Support (see the

headingTechnical Support in this section).

Blackboard Collaborate Product Feedback

Blackboard Collaborate welcomes your comments and suggestions. If you have an idea for a newfeature or enhancement, or would like to send other feedback, please send an email to

[email protected].

Your feedback will be sent directly to our Product Management Team.

2 Preface


mailto:[email protected]

http://discussions.blackboard.com/forums/default.aspx?GroupID=9





http://support.blackboardcollaborate.com/



Chapter 1

Page 3

Product Overview

The Blackboard Collaborate Moodle Module for Web Conferencing enables your Moodle course

management system (CMS) to create and launch Blackboard Collaborate web conferencing ses-

sions and recordings. Once integrated, Moodle will provide the following additional functions to

instructors and course builders:

n Create a public, private, or course sessions

n Automatically invite and grant access to a session to a specific course, group, or grouping.

n Provide access to recordings of past sessions.

n Grade students on their Blackboard Collaborate session attendance.

n Archive, restore, and duplicate sessions using Moodle's backup, restore, and import func-

tions.



Chapter 2

Page 5

Installing the Module

Pre-Installation Requirements

Before installing the Moodle Module, ensure the following:

l You have a login group and web service account on the Blackboard Collaborate scheduling

server (SAS).

l You have received your Blackboard Collaborate Moodle Module for Web Conferencing wel-

come e-mail.

l A Moodle installation exists on your server.

Note: For an example, we’ll use http://www.example.com/moodle

as the URL of your Moodle web site and /var/www/html/moodle/ as

the location of the Moodle code on the server.

Installation

To install the Blackboard Collaborate Moodle Module for Web Conferencing on your server, fol-

low the steps below.



1. Download the Blackboard Collaborate Moodle Module for Web Conferencing from The

Blackboard Collaborate Support Portal as instructed in your welcome package.

2. Extract the .zip file to a temporary location.

Note: Although the product is now named Blackboard Collaborate web conferencing, the elluminate directory and web addresses

were retained to ensure compatibility with earlier versions of the

Moodle Module.

3. From the temporary location, copy the contents of:

elluminate_blocks/elluminate

into:

moodle_dir /blocks/elluminate

(where moodle_dir is the location of the Moodle code on the server, for example,

/var/www/html/moodle). In this case you would copy the contents to

/var/www/html/moodle/blocks/elluminate

4. From the temporary location, copy the contents of:

elluminate_mod/elluminate

into:

moodle_dir /mod/elluminate

for example

/var/www/html/moodle/mod/elluminate

5. (Optional) If you're using a theme that displays its own icons, you must copy the Black- board Collaborate activity module icon into your theme’s directory. For example, if you

were using the Chameleon theme with Moodle 1.6 or above, you will need to create a

Blackboard directory in that theme.

Copy

moodle_dir /mod/elluminate/icon.gif

into the following Chameleon directory:

moodle_dir /theme/chameleon/pix/mod/elluminate/

For example, copy

/var/www/html/moodle/mod/elluminate/icon.gif

into

/var/www/html/moodle/theme/chameleon/pix/mod/elluminate/

6. Visit the Moodle administration page (for example, http://ww-

w.example.com/moodle/admin). This page shows you the progress as the database instal-

lation script for the Moodle Module is executing.

6 Installing the for Moodle














7. When installation is complete, click Continue. You will be notified of any errors or warn-

ings, if they exist.

8. Ensure that the Moodle cron job is correctly set up and configured. For instructions see

http://docs.moodle.org/en/Cron.

Note: Blackboard Collaborate recordings will be visible through the

Blackboard Collaborate web conferencing block only after the

Moodle cron job executes.

7Installing the for Moodle

http://docs.moodle.org/en/Cron



Chapter 3

Page 9

Configuring the Module

To change the settings of the Moodle Module activity module, follow the steps below.

1. Log in to your Moodle site as the Moodle Administrator (for example, by opening

http://www.example.com/moodle/admin).

The Administration page opens.



2. In the Settings area, choose Site Administration > Plugins > Activity Modules >

Manage activities.

The Activities configuration page opens.

10 Configuring the for Moodle



3. Under the Settings column, click on the Settings link for Blackboard Collaborate Ses-

sion.

The Blackboard Collaborate Session configuration page opens.

11Configuring the for Moodle



4. Enter the appropriate Session Administration System information (refer to your Black-

board Collaborate Moodle Module for Web Conferencing welcome e-mail):

n Server URL is the URL of the Blackboard Collaborate scheduling server that has

been enabled for web services access.

Note: The URL must be set to use version 3 of the adapter.

The upgrade process will automatically set this to the correctURL if you upgrade from a previous version. Do not alter it.

n Username and Password are the credentials of the account on the Blackboard

Collaborate scheduling server to be used for Moodle administration.




5. Select a Default Boundary Time for all Blackboard Collaborate sessions. This is the

number of minutes (15, 30, 45 or 60) before the scheduled start time of a session during

which a participant may join the session. If you want teachers to be able to set their own

boundary time, select Choose. The default is 15 minutes.

6. Specify whether or not you want the following user options and permissions turned on or

off by setting to them to Yes (on) or No (off). The default is No for all options.

n Pre-Populate Moderators – Pre-populates all Blackboard Collaborate Sessions

associated with the course with the users who have the permission to moderate ses-sions within the course.

n Raise Hand on Entry – Automatically raises the hand of every user who joins

the session. By default, you will hear an audible notification when someone raises

their hand.

n Permissions On – Grants full Moderator permissions to all users who join the ses-

sion. This permits users to upload content, control the permissions of other users,

and any other permission normally limited to instructors.

n Must be Supervised – Permits Moderators to view all private chat messages in

the Blackboard Collaborate Session. All session attendees will see an icon in the

Chat panel to notify them that Moderators are able to view private messages. 7. Configure Enable Session Teleconference.

l Choose -- Moderators can choose, for each session, whether or not tel-

econferencing will be enabled.

l Yes -- Teleconferencing will be enabled for all new sessions.

l No -- Teleconferencing will be disabled for all new sessions

8. Specify whether or not you want Web Services Debugging turned on ( Yes) or off

(No). The default is No.

13Configuring the for Moodle



9. Set the Log Level to control how much information is written to logs.

ERROR is the least verbose level and DEBUG is the most verbose. Usually this should be

set to ERROR. Only set this to DEBUG on the advice of Blackboard Technical Support.

Note: Logs are stored in the Moodle data directory inblackboard_collaborate/sas/logs. Moodle does not auto-

matically remove old logs, so you should set up a cron job to do so

periodically.

10. Click Save changes to complete the configuration.

The module will automatically check the connection. You should see "Connection test suc-

ceeded!".

You are now ready to add Blackboard Collaborate activities into courses on your site.




Chapter 4

Page 15

Configuring User Role Permissions

Each user has a default set of permissions when interacting with Blackboard Collaborate ses-

sions. Instructors can create and edit sessions associated with their courses, students can enter

sessions but not edit them, and administrators can edit and delete any session on the Moodle

server.

You can also create a custom set of permissions, or even custom roles, through Moodle's per-mission controls:

1. Log in to Moodle as an administrator.

2. In the Site Administration window, expand the Users menu followed by the Per-

missions menu.



3. In the Settings area, choose Site Administration > Users > Permissions >

Define roles.

The Manage roles page opens.

16 Configuring User Role Permissions



4. To view a role's permissions, click the name of the role.

That role's page opens.

5. To edit the role's permissions, click the Edit button.

6. Scroll down until you see the header Activity: Blackboard Collaborate.

Note: There may be more than one section with that header.

17Configuring User Role Permissions



7. Place a check in the box to the right of each permission to grant that permission to this

role. Uncheck the box to revoke a permission.

8. Click Save changes to apply your changes to the site.

18 Configuring User Role Permissions



Chapter 5

Page 19

Uninstalling the Module

To uninstall the Blackboard Collaborate Moodle Module for Web Conferencing from your

server, follow the steps below.

1. Log in to the your Moodle site (for example, http://www.example.com/moodle/admin) as

the Moodle Administrator. The Administration page opens.

2. In the Site Administration menu, expand the Activities menu and click Manage

Activities. The Activities configuration page will open.

3. Under the Delete column, click Delete in the Blackboard Collaborate web conferencing

Session row in the table.

4. Click Yes to confirm deletion.

5. In the Site Administration menu, expand the Blocks menu and click Manage

Blocks. The Blocks configuration page opens.

6. Under the Delete column, click Delete in the Blackboard Collaborate web conferencing

row in the table.

7. Click Yes to confirm deletion.

8. On the file system on your Moodle server, delete the elluminate folder from

moodle_dir /mod

for example

/var/www/html/moodle/mod.



9. On the file system on your Moodle server, delete the elluminate folder from

moodle_dir /blocks

for example

/var/www/html/moodle/blocks.

20 Uninstalling the for Moodle



Blackboard Collaborate Copyright

This document contains confidential proprietary information and is protected by law. This doc-

ument and the information contained in it are intended for authorized users only and may be

used only for the express purpose of legally accessing and using Blackboard Inc. products; anyother use, without Blackboard Inc.’s prior written permission, is strictly prohibited.

© 2013 Blackboard Inc. All Rights Reserved.

Trademarks

Blackboard, the Blackboard logo, Blackboard Collaborate, the Blackboard Collaborate logo,

Behind the Blackboard, Wimba and Elluminate are trademarks or registered trademarks ofBlackboard Inc. or its subsidiaries in the United States and/or other countries. All rights

reserved.

All other brand or product names are trademarks or registered trademarks of their respective

companies or organizations.

21Uninstalling the for Moodle

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