Confirm MTAC Summary

Confirm MTAC Summary

November 2003

MTAC Work Teams – Purpose MTAC Work Teams – Purpose

Training & Certification Team• Address USPS & Customer training• Certification Program under development

Reports Team• Enhance Shared Reports• Substantial Improvements to Shared Reports

Pre-Shipment Team• Develop Strategies for Quality Pre-Shipments

MTAC Work Teams – PurposeMTAC Work Teams – Purpose

Scan Performance Team• Address scan performance

• Addresses data accuracy issues

Futures Team

• Explores new uses for Confirm & PLANET Code

• Developed Training Modules- Confirm Overview Module- Pre-Shipment Notification

Module• Developed Confirm Certification

Program- Developed Standard Operating

Procedures- Developed Certification

Document- Tested Certification with First

Customer

Training & Certification Team Accomplishments

Confirm Certification ProgramConfirm Certification Program

•Quality Barcodes

•Quality Pre-Shipment Notification

•Quality Mail Preparation

•Quality Mail Induction

•Quality Scan Data Interpretation

Confirm Certification ProgramConfirm Certification Program

Benefits

• Foundation for Metrics (Individual, Aggregate)

• Common Platform to Diagnose Delivery Issues

• Trained USPS support

• Confidence in Data (Customer & USPS)

• Increased Diagnostics & Analytics

Benefits of CertificationBenefits of Certification

Benefits

• Shared Reports

- Delivery vs Service Goal Report

- In Home Window Delivery Report

- Confirm Problems Report

-Mailpiece Summary Report

-Mailer Quality Report

New Website – mailtracking.usps.com

The Mail Tracking & Reporting landing page contains links to several elements in MT&R, including Confirm.

Reports Team AccomplishmentsReports Team Accomplishments

• Launched 5 new Shared Reports:

- Delivery vs. Service Goal Report

- In Home Window Delivery Report

- Mailer Quality Report

- Confirm Problems Report

- Mailpiece Summary Report

Reports Team AccomplishmentsReports Team Accomplishments

• Greater Analytics

• Longer Retention Periods

• More Specific Diagnostics

• USPS Trained

Pre-Shipment Team AccomplishmentsPre-Shipment Team Accomplishments

Improved Pre-Shipment Process- Pre-Shipment Functions

consolidated (mailtracking.usps.com)

- Improved editing functionality- Improved search capability- Improved file format testing

process- Enhanced Error notification- Enhanced Pre-shipment quality

indicators

Scan Performance Team AccomplishmentsScan Performance Team Accomplishments

• Increased Stop-the-Clock Operations

• Established scan performance definitions

• Determined scan rate performance qualifiers

• Developed Data Quality Indicators - Confirm Problems Report- Mailer Quality Report

Future Team AccomplishmentsFuture Team Accomplishments

• Explored alternative architecture for the PLANET Code to provide uniqueness without reliance on POSTNET.

• Identified potential future applications utilizing a USPS database architecture relying on PLANET Code uniqueness

• Collaborated with IMAQ’s study of 4-state barcode technology