conflict 2 m 2 - spring 2016
TRANSCRIPT
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• Revision of Module 1 – 5 mins
• Self Reflection Questionnaire – 15 mins
• Video clip (Joe O’Connell) followed by Key Principles Document – 20 mins
• 2 Case Studies + set of questions to aid unpacking – 30 mins
• 3rd Case Study – 15 mins
• Having the Difficult Conversation – 15 mins
• Video Clip (John O’Byrne) – 15 mins
• Conclusion (summary of Key Learning) – 5 mins
Time allocation – 2 hours
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• Reflection on my Personal Style of Addressing Conflict
• Key Principles for Managing Conflict
• Case Studies and Questions to Consider
• Having Difficult Conversations
Key Content of Module
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Through the empowerment of others
MORAL PURPOSESITUATIONAL
AWARENESS
COURAGE TO ACT
Sustainability
MODELLING
“Walk the talk!”
Improving Learning
Core Principles of Leadership
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1. An awareness of the nature and sources of conflict.
2. An appreciation of how people deal differently with conflict.
3. An understanding of some considerations for managing conflict.
Revision - Conflict Module 1