The Ultimate Hens Experience that you have been invited to is like no other Hens you’ve

seen before! Prepare yourself for an absolute fun-loving experience that will celebrate this

special milestone. This pack contains everything that you will need to prepare for

your experience, including Payment Options, FAQ’s, Contact Details & of course all

the juicy details of the My Ultimate Hens Package that you have been invited to

attend!

Congratulations! You’re Invited...

To attend an Ultimate Hens Experience!

You are one lucky girl! You have been invited to experience a memorable &

unique Hens Experience, complete with memories that will last a lifetime!

Queen of Hearts Jody, Requests the privilege of your company

for:

Princess Sarah’s Hens Extravaganza!

Save the Date: Saturday 5th of March 2011

RSVP: 30th January 2011

Payment Cost & Due Date: 11th February 2011

The cost for this once in a lifetime Hens Experience is $130 per guest. Please make sure that your

payment has been made for your package before this date! & don’t worry – no more cash or IOU’s! You

can pay for your part of this hens experience via Bpay, Credit Card or Direct Deposit directly to us - that

means less headaches & more time for you to enjoy!

~URGENT MESSAGE THROUGH THE ROYAL FAIRY-TALE MAIL!~

Dear: Princess’s, Queens, Jokers & Disney Divas, The lucky bride-to-be Princess Sarah & the Queen Of Hearts

Jody, cordially invite you to attend this once in a life time hens event!~ The pleasure of your company is

requested in a hens event so fabulous, everyone will still be talking about it at Princess Sarah’s 10 Year

Anniversary!

Perfectly packaged around the Eclectic Disney theme...this fabulous hens experience combines a unique &

groovy 60’s themed diner experience dinner – complete with duke box & love songs! & the fact you are all in

Disney themed costume will make it all the more fantastic! A string of eclectic events will come together to

make this Hens experience one to remember forever!

Your experience begins in the early evening as you & your girls at a diner in the heart of BrisVegas - step back in

to the swinging sixties, where the romance is alive, the burgers are delicious & elvis is singing love songs on the

duke box! Experience a dining & drinks package that will have you singing along in no time! Enjoy a delish meal

of a Real American style hamburger, (vegetarian option available) with Beer-battered fries and American Soda!

As well as the fab food, nostalgic interior & your choice of tunes, everyone in the group will receive a unique

Americana Goodie bag, filled with kitch chocolates & classic 60’s favourites – happy days here you come! This is

the perfect setting for gift giving, hens games, speeches & lots of photos!

Happy Celebrating! The Hens Experience:

After your awesome dinner, enjoy a fantastic evening – let’s just say that it will be a hens experience to die for!

Somewhere in the evening you will end up in the heart of the Valley or the sparkling Brisbane CBD! Enjoy a fab

few hours indulging in champagne & sparkling night life! Before midnight, your private chauffeured Mini-Bus

driver will be there to take you & your girls home! The mini bus can make several stops along the way to make

sure everyone gets home safely & will have your girls back home & ready to reflect on the amazing hens

experience by midnight, just like Cinderella!

Get ready to experience your Ultimate Hens with this totally fabulous tour –A memorable and just plain

fabulous experience is had by all. Get ready to give Princess Sarah the fairy tale ending to single life she

deserves...before she runs off to marry her prince!

...Payment options

Step One

Decide which method of payment you would like to use to pay for

your Ultimate Hens experience from the options below.

Payment amount Per Hen for this package is: $130

Step Two

Process your payment - It’s a good idea to keep the receipt numbers

& let the Hens Organiser that you’ve paid!

Step Three

The Personal Consultant who is working with your booking will keep in contact with the Lead Hen so

that she is always aware of the payments that have come through. Once each guest has paid, all that

is left to do is write the date in your diary, call us with any questions- & get excited for the Ultimate

Hens experience you will be enjoying soon!

Welcome to the ease of Multi Pay! We understand how annoying it can be for a guest of a hens experience to organise

bringing cash on the day or paying the Organiser separately– too many headaches. We’ve designed the Multi Pay system

which allows you to pay for your part of the hens experience individually & the best part is you get to choose a payment

method that suits you. It’s Oh-So-Easy! Here’s the low down on how to pay for your Hens Experience:

070702 Booking Number: 070702

070702

Remember... We are here to help! If you have any questions, Just Call 1300 339 734

Guest Checklist!

How exciting!

Now that you have all the info on the fabulous Hens Experience you have been invited to, it’s time to get

excited! Below is a checklist that will help you organise & remember everything you will need to make this

hens experience dream a reality!

Please make sure you have provided the Lead Hen with:

□ Your full name & best way to contact you on the day

□ Any dietary requirements or special requests

□ Your RSVP before the due date listed on the invite above

Please make sure you have provided My Ultimate Hens with:

□ Payment for your Hens Experience prior to the due date listed on the invite above

...Don’t Forget!

□ To call us if you have any questions! The My Ultimate Hens team is available from 8am – 9pm Every

day on 1300 339 734

□ To familiarise yourself with the Privacy Policy, T’s & C’s, and the F.A.Q’s.

□ To pack everything on the list that is specific for your package

□ To arrange transport to and from the package start and finish points

□ To arrive at the package starting point 10 minutes before it starts to get the most out of your

package!

□ Your Camera!

□ To relax, enjoy a day of totally treating yourself to have an unforgettable Hens Experience that you

will remember for a life time!

What are my Payment Options?

Upon Booking a My Ultimate Hens Package, the Organiser or Lead Hen has the option to pay the package

amount in full for everyone travelling, or use our convenient Multi Pay Online system where every guest can

organise payment for themselves directly to us which makes it oh-so-easy!

We accept Bpay, MasterCard, Visa, Debit Cards, or Direct Deposit. Your Personal Consultant can discuss all of

these payment options to you in detail at the time of booking, or if you have any questions please call

1300339734. You can also find information on payment options in this organisers pack under the ‘Payment

Options’ section.

How long before my Ultimate Hens package commences do I have to pay?

As a guest coming to the hens event, you will need to pay for the package by the due date listed on the above

invite. Please keep in mind that payments by Direct Deposit can take up to 2 business days to process, &

payments via Credit Card or Bpay are finalised the very next business day.

You also need to be aware that no documents, tickets, confirmations or vouchers for the My Ultimate Package

will be released to the organiser until the booking has been paid in full by each member of the travelling party

(i.e all monies have been received) & that packages will not be confirmed until all monies have been received.

How does Multi Pay work & What are the steps to Payment?

There is all of this info in the ‘Paying for your Hens Experience’ info page above – however here is a step by

step guise of how payment works from start to finish.

Step One: The Lead Hen finds the perfect hens package on My Ultimate Hens, gets everyone else excited via

our easy ‘share’ facebook, email or twitter links, and confirms the numbers.

Step Two: The Lead Hen calls our friendly team, and the Personal Consultant will talk her through all the

exciting details, all the requirements, & create her ideal hens package. The personal consultant will then

collect names, dietary requirements and special requests through our easy ‘Lead Hen organisers pack.’

Step Three: The booking will be created! The Lead Hen will need to pay a non-refundable deposit to create the

booking – which will vary depending on the size of the package and group, however will require a minimum of

$99 – and the organiser will then be issued with a specific group ID, Bpay reference number for those guests

wanting to pay via Bpay, and direct deposit details (these individual codes for your booking can be found

above), as well as a pdf (the one you are reading now!) that the Lead hen can easily distribute out to everyone

involved in the Hens Experience detailing the payment options, what to bring, due date and of course how

fabulous the package will be! The organiser & any members of your group are of course welcome to contact

your My Ultimate Hens Personal Consultant further to discuss any specific questions about the special day– it’s

all happening!

Step Four: Every guest (thats you!) will make their individual payment to My Ultimate and the My Ultimate

Personal Consultant will keep the Lead Hen updated on the payment progress.

...FAQ’s

Questions Questions!...have a browse below for answers to some common questions, or call one of our friendly staff who can

help you out on 1300339734.

Step Five: Upon receiving all funds from the hens group the Lead Hen will be issued with all the tickets,

timetables, references and little extras that are required to make the day go off without a hitch! Now all that’s

left to do is don your frocks, clink champers glasses and pack your cameras – You are about to experience

theUltimate Hens!

Can each person in the hens group pay separately?

Absolutely! This is all part of why My Ultimate Hens is the Ultimate place to organise Hens experience’s – less

hassle and no collected of money from ten different places. Easy! For more information, see our ‘Payment

Options” page above, or click the Multi Pay button on the home page of our website.

What if the number of people attending the My Ultimate Hens package

changes?

Your Lead Hen will need to make sure you have the numbers finalised before booking your Ultimate Hens - The

Initial Booking Representative, Lead Hen, Organiser or Group Leader will need to provide the number of

travellers who will make up the group travelling on the My Ultimate Package at the time of booking. The

organiser will then need to sort out payment – either as a whole or organising everyone to make their own

payment with our hassle free Multi Pay Online feature. As we will be confirming numbers with all of our

activity suppliers at this time, you need to be aware that if the number of travellers changes after this time

additional fees may apply, and that this may affect the overall cost of your My Ultimate Package Price, even for

those who have already paid. What does this mean for you, the guest? Make sure you are 100% ready to come

to the hens experience, & make your payment by the due date- it’s always a good idea to let the Lead Hen

know when you have paid, just to make things easier for her!

What is your Cancellation Policy?

The My Ultimate Cancellation Policy has been designed in relation with the Department of Fair trading

regulations and also the codes that govern of Australian Travel Agents – & has been created to be fair to all

involved: You, My Ultimate, & the My Ultimate Suppliers. In addition to your statutory rights, Please be aware

of the following: the My Ultimate is acting as a travel agent and that we are unable to provide a refund to you

until we receive the funds back from the relevant supplier. Cancelled bookings will incur charges. The My

Ultimate Pty Ltd Cancellation fees stand at 50% of the total gross value of the My Ultimate Package (i.e. total

monies) as well as any service provider fees if the package cancelled within three weeks of Travel. If the

package is cancelled outside three weeks of travel then a 25% cancellation fee will apply as well as any service

provider fees. Please note that with the supplier cancellation fees these charges can be up to 100% of the cost

of the booking, regardless of whether travel has commenced. Whilst every effort will be made to work with

you in creating an easy transition, fees may also apply where a booking is changed or tickets are reissued.

Does everyone in my Hens group have to do every part of a package?

We understand that everyone in your package might not want to throw themselves out of a plane at 20,000

feet! No problem – you can tailor your package to suit the different requests of everyone in your package, just

call us & we can sort out the logistics! As you are a guest in the package, please speak to your Lead Hen about

different ideas or requirements you have for the package before the booking is finalised.

I’m looking for a rowdy booze cruise, have I come to the right place?

Every Hen deserves to have memories that will last a life time and have the very best hens experience. The My

Ultimate Hens concept was developed for Hens who wanted more than a booze cruise to celebrate this special

mile stone. Both My Ultimate and our suppliers strongly support having the best day possible, and any

drunken, rude or disruptive behaviour will not be tolerated & may result in the early cancellation of your

package with no refund– remember, you’re creating a memorable experience, you deserve more than making

your special Hens ‘just another day at the pub!’

When are you open & how can I contact you?

Our friendly My Ultimate consultants are in the office & ready to take your call between 8am – 9pm 7 days a

week, so you don’t even have to make sneaky lunch time phone calls! Alternatively, email us and we will get

back to you as soon as possible and definitely within 24 hours.

I love the My Ultimate Hens packages – what about packages for my Groom-

to-be?

Absolutely! We will soon be launching our awesome My Ultimate Bucks website at

www.myultimatebucks.com.au, where your man can choose everything between skydiving to beer and BBQ

classes. Built around the same concept as My Ultimate hens, the My Ultimate Bucks website will have all

inclusive packages for the Bucks who want to have great, memorable experiences with their mates instead of

heading for the kegs. & just to make it really spesh...book a hens & a bucks My Ultimate package and ask us

about all sorts of special offers! Even before the My Ultimate Bucks website is launched, call us on 1300339734

for a sneak peak and tailored bucks parties that are already available!

What do the My Ultimate Packages include and are there any extra chargers?

The My Ultimate Packages are designed to take all the hard work out of planning your hens, so all that is left

for you to do is decide what you want for your special day and tell us! Our packages include all the activities,

food, drinks, experiences and transfers referred to in the individual package pdf, as well as all taxes (including

GST) booking fees & chargers, and travel agent services. Please be aware the our packages do not include

transfers to the starting point of the package, including any airfares.

Why don’t the My Ultimate Hens packages include airfares?

The My Ultimate Packages are divided into Destinations. These destinations are available for you to search

both your local city & also explore the possibility of a ‘destination hens’ where you and your best girls can

whisk away on an interstate adventure! As My Ultimate Hens has hundreds of different packages in lots of

different destinations, we have left the choice of how and where up to you so you are free to choose where

your experience will be set.

What about Privacy?

My Ultimate is as passionate about keeping your details safe as you are. We never share your information with

any outside companies who are not our travel suppliers & never exchange or sell your personal information.

Our databases are specially encrypted and our consultants are thoughrally trained in privacy and data

management. For more information, please view our Privacy statement online at

http://www.myultimatehens.com.au/privacy.html or call us on 1300339734 & we’ll post one out to you.

What does the Personal Consultant Promise Mean?

My Ultimate Hens is dedicated to making your hens experience as memorable, hassle free and just plain

fabulous as possible – which is why we’ve created the Personal Consultant Promise! From day one you will

have a personal hens expert that will help you choose every detail of creating your Ultimate Hens – one name,

one number that you can always rely on to know your group and what floats your boat. There is no extra

charge for this service, our team is made up of girls who have a genuine passion and excitement for creating

your hens & we feel that this is the most effective and fantastic way to achieve this, & that’s why we are the

Ultimate team!

Payments & Responsibilities of the Organiser – The Lead Hen

Our My Ultimate Hens consultants are here to help you create Hens memories that will last a lifetime,

and to make sure that everyone who experiences a My Ultimate Package has the best possible experience, it is

a requirement that the Initial Booking Representative, The Lead Hen, Organiser or Group Leader, (whom from

here on in will be referred to as the organiser) is responsible for and aware that:

• An initial deposit, as agreed at time of initial booking is payable upon booking request. This

deposit is non refundable and will be a minimum of $99

• The organiser is responsible for a My Ultimate package booking and responsible for ensuring that

all money, forms and informations due for a booking are supplied for in time by all members of

the group travelling on the My Ultimate Package.

• The number of travellers who will make up the group travelling on the My Ultimate Package will

be decided at the time of the initial booking request by the organiser. If the number of travellers

changes after this time additional fees may apply. Some My Ultimate packages have minimum

group sizes and this will affect the overall cost of your My Ultimate Package in circumstances

where your group fall below these required numbers.

• Packages will not be confirmed until all monies have been received.

• The final balance for any My Ultimate Package must be paid in full at least three weeks prior to

the My Ultimate Package commencement date.

• Any booking for a My Ultimate Package that is initiated and made within three weeks of the My

Ultimate Package taking place will require full payment from each member of the group, as

arranged by the organiser within three days of placing the booking request. This timing is subject

to change & the My Ultimate consultant will review the specific timing of payments on a case by

case basis and inform the organiser at the time of the booking request.

• No documents, tickets, confirmations or vouchers for the My Ultimate Package will be released to

the organiser until the booking has been paid in full by each member of the travelling party (i.e all

monies have been received).

• The organiser must ensure that everyone travelling on a My Ultimate Package is aware of the

terms and conditions of myultimatehens.com.au.

• The organiser must be aware that the booking may be cancelled if full payment is not received by

due date and any payments will be deemed non-refundable.

• The organiser is responsible for ensuring that all travelling members of the My Ultimate Package

have finalised their payments by the final payment date.

• The organiser is responsible for and acknowledges that they are providing details of all guests

travelling on a My Ultimate Package, including but not limited to names, dietary requirements,

fitness levels, special needs, payment specifications, group requirements etc. & that the My

Ultimate Consultant will pursue the booking request and offer advice based on the information

supplied by the organiser. The organiser acknowledges that they are responsible for providing

true and accurate information to My Ultimate at the time of booking. Any misinformation

provided by the organiser that impacts the My Ultimate Package will be at the responsibility of

the organiser and not the My Ultimate Consultant.

Time for the Nitty Gritty...To ensure a smooth ride for all involved, it is necessary that you, the Hens Organiser, & all members

of the travelling party are aware of & agree to the following Terms and Conditions of My Ultimate Hens. If you have any

questions just call us – we are here to help.

...T’s & C’s

Agency:

My Ultimate Pty Ltd and myultiamtehens.com.au acts as a travel agent only. We sell various travel

related products on behalf of numerous transport, accommodation and other wholesale service providers,

such as activity companies, limousine, and cruise operators. My Ultimate Pty Ltd’s obligation is to make travel

bookings on your behalf and to arrange relevant contracts between you and travel service providers. Whilst

the highest care is taken by My Ultimate Pty Ltd to work with high quality travel companies, we have no

responsibility for these services nor do we make or give any warranty or representation regarding their

standard. All bookings are made subject to the terms and conditions and limitations of liability imposed by

these individual service providers. Please be aware that a specific My Ultimate Package may be made up of

several service providers. Your legal recourse is against the specific provider and not My Ultimate Pty Ltd. If for

any reason, any travel service provider is unable to provide the services for which you have contracted your

remedy lies against the provider and not with My Ultimate Pty Ltd.

Travel Documents:

Travel documents include (without limitation) activity tickets, hotel vouchers, tour vouchers or any

other document (whether in electronic form or otherwise) used to confirm an arrangement with a service

provider. Travel documents may be subject to certain conditions and/or restrictions including (without

limitation) being non-refundable, non-date-changeable and subject to cancellation and/or amendment fees.

All travel documents are non transferable. All activity tickets must be issued in the name of the photo identity

holder, some carriers will deny carriage if the name varies and the booking may be cancelled. It is your

responsibility to collect all travel documents from us prior to travel.

Travel Insurance:

We cannot legally provide information to you about individual travel insurance policies or companies.

Travel insurance is strongly recommended by My Ultimate Pty Ltd and the Department of Foreign Affairs and

Trade for all domestic travel.

Cancellation Fees:

We are unable to provide a refund to you until we receive the funds from the relevant supplier.

Cancelled bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless

of whether travel has commenced. The My Ultimate Pty Ltd Cancellation fees stand at 50% of the total gross

value of the My Ultimate Package (i.e. total monies) as well as any service provider fees if the package

cancelled within three weeks of Travel. If the package is cancelled outside three weeks of travel then a 25%

cancellation fee will apply as well as any service provider fees. Fees may also apply where a booking is changed

or tickets are reissued.

Limitation of Liability

Under no circumstances will My Ultimate Pty Ltd and its trademark myultimatehens.com.au, or any

other party involved in the creation, production, maintenance or distribution of myultimatehens.com.au, be

liable for any damages either direct, indirect, incidental, special or consequential (including but not limited to

loss of: profits, business, anticipated savings, goodwill, opportunity, use of data or other intangible losses) that

result from any of the following:

• the use of and reliance upon myultimatehens.com.au;

• any inability to use myultimatehens.com.au;

• any errors, omissions, interruptions, suspension, termination, deletion of files or email, mistakes,

defects, viruses and other harmful creation, delays in operation, transmission or service response

time, or any failure of performance by myultimaehens.com.au including without limitation those

arising from acts of God, communications failure, theft, destruction or any unauthorised access

to myultimatehens.com.au data, records, programmes or services;

• any services or products, information or advice received through or advertised on

myultimatehens.com.au or through any links provided on myultimatehens.com.au

My Ultimate Pty Ltd does not accept any liability of whatever nature, whether in contract, tort or otherwise,

for the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have

no direct control. Under circumstances where liability cannot be excluded, such liability is limited to the value

of the purchased travel arrangements. We do not accept any liability in contract, tort or otherwise for any

injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly

or indirectly by force majeure or any other event which is beyond our control which is not preventable by

reasonable diligence on our part.

If any jurisdiction doesn’t allow the exclusion or limitation of liability for consequential or incidental damages,

liability is limited to the fullest extent permitted by law.

Jurisdiction and Governing Law

These conditions shall be governed by and construed in accordance with the laws of Australia. As

myultimatehens.com.au can be accessed from other places around the world with different laws from those of

Australia, when you access myultimatehens.com.au you agree that the laws of Australia will apply to all

matters relating to your use of myultimatehens.com.au.

Privacy Policy:

My Ultimate Pty Ltd is committed to protecting the privacy and confidentiality of your personal information.

Please view our Privacy Policy – listed on our website for more information, or email us at

info@myutlimate.com.au & we’d be happy to post one out to you.

Contact

If you have any questions or comments regarding these Terms & Conditions, please don’t hesitate to Contact

Us on 1300339734 or at info@myultimate.com.au

The My Ultimate Team can’t wait to help your celebrate & create your special Hens Experience!