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Connected Care and Connected health London ADASS Improvement Programme Innovative approaches using telecare solutions to support carers. 14.10.15

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Page 1: Connected Care and Connected health London ADASS ...londonadass.org.uk/wp-content/uploads/2016/08/Tun... · care via smart technology (e.g. UK/Aus) Apps & Health Tracking ... Chair

Connected Care and Connected health

London ADASS Improvement Programme

Innovative approaches using telecare solutions to

support carers.

14.10.15

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Agenda

1. ADASS Better Care Technology - Results of Call for Evidence

2. ADASS Guide to Supporting Carers through technology enabled care service

3. Tunstall’s offer for carers

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New ADASS resources

• Better Care Technology - Results of Call for

Evidence

– The findings cover 28 examples across England

from Brighton to Bury

– As well as financial savings, you will read about

some fantastic people stories.https://www.adass.org.uk/better-care-technology-in-social-care-settings-

good-practice-examples/

• Guide to Supporting Carers through technology

enabled care services

– As well as describing the different ways technology

can help, it covers top 5 things we need to

challenge when looking at technology enabled care

to help support carershttp://londonadass.org.uk/carers/

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Guide to Supporting Carers through

technology enabled care services1. Executive summary

2. What technology is out there to support carers?

3. How does technology support carers – real life case studies

1. Lucy is a working carer supporting Mum who lives with dementia

2. Family supporting Dad who is now struggling to cope on his own with various

health conditions

3. Single parent supporting two children with learning disabilities

4. Supporting a partner with a life changing physical disability

5. Supporting a husband with lung disease and hospital stays

6. Hearing loss and frailty supported

7. Supporting a young adult with learning disabilities to live independently

8. Keeping in touch

4. Top five things carers need to know when choosing technology

enabled care and support services

5. Principles for local authority commissioning services

6. Further help and advice4

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Top 5 things advisers and commissioners need to

challenge when looking at technology enabled care

to help support carers

1. Negative perceptions about technology

2. Access to technology

3. Understanding the benefits to me

4. Lack of options and awareness

5. Worries about the services surrounding the technology

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6. Key principles for local

authorities – technology for carers

Assessments

• The statutory right to a social care assessment should always include a consideration for technology enabled care and other support services – “think tech”.

Accessible resources

• All commissioners should develop simple, accessible and easy to find information that lists what technology is available to support carers in their local area.

Personalised to need

• Providers should take into account the specific needs of carers when developing care services that use technology.

Training

• It is absolutely critical that all local authorities providing assistive technology should also provide corporate training on this topic – having information available is not enough. Local authorities using technology interventions alongside traditional care have been most effective, include strong training on offer to all client facing staff.

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Connected Care and Connected health

Tunstall update

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Supporting health and

care via smart

technology

(e.g. UK/Aus)

Apps & Health

Tracking

Technology enabled services – supporting people,

families and carers

Supporting

Mobility

Service Delivery

Management

Mobile health & care

solutions

(e.g. US/Europe)

Information and

scheduling for

professionals

(e.g. Nordics)

Virtual Clinics

Videoconferencing

supported by

biometrics

(e.g. Australia)

Wearables

Integration

Using consumer

wearable tech to

support health/care

(e.g. Europe/US)

Connecting people

with social

circles/activities

(e.g. UK)

Social Inclusion Service Delivery

Extension

Using telemonitoring

centre as integrated

service hub

(e.g. Spain)

Behavioural

Trends/Analysis

Building a picture of

activity & responding to

changes

(e.g. US/Aus)

Supported

Discharge

Hospital discharge

support – also

Hospital@Home

(e.g. South America)

Specialist Need

Support

Tailored services

supporting specific

needs

(e.g. UK)

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Proactive Services

Care-Chat

Service DescriptionTunstall Care Chat is a Multilanguage platform that has

been designed to help people with communication

difficulties to be more independent and improve their

daily life providing them with a simply to use solution

based on Android App.

Who benefits and how care is coordinated better?For those people that have communication difficulties

this solution allows them to send an alarm easily and very

fast in special situations such as a fall or some

other request of help without the need of voice or audio

as it has been designed to interact via text messages.

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Resilience is a complex recipe of needs

with focus on wellbeing and community

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CONNECTEDwith internet access

and video telephony

SECUREwith video door entry

and access control

INDEPENDENTHelp only when you need it

Access to services, which count

PROTECTEDWith environmental sensors

Proactive intervention

FULFILLEDWith social events

and access to your

community and a

daily purpose

WELLSelf care with health

apps and telehealth

Proactive intervention

SAFEwith help available

24 hrs a day

IN CONTROLEasy repair reporting

and calendar management

Access to services, which count

ASSUREDin a home that will

evolve with you

Source: Aktive Study 2014;

Tunstall consumer research 2015

http://circle.leeds.ac.uk/projects/completed/technology-it-care/aktive/

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Chair of the Alzheimer’s Society dementia friendly

technology task and finish group

• Unique knowledge from diverse range of organisations involved in

dementia care

• Unprecedented access to people living with dementia – learning

about living with dementia and their thoughts on how technology

could help

Charter Aims

• Enable every person with dementia to have the opportunity to

benefit from technology appropriate to their needs

• To outline and encourage high level principals and best practice

for those organisations providing services to people with dementia

First year ambitions

Dementia-friendly Technology

Charter

Charter published and communicated

Work towards having all CCGs*, local authority and

housing commissioners

signed up

All service and technology

providers signed up

www.alzheimers.org.uk/technologycharter

Everyone is different,

some people see them

as intrusive, others view

them as another way to

stay as independent

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Types of dementia friendly

technology

Safety

• Preventing falls

• Detecting gas leaks and floods

• Fire alerts

• Remove risk of wandering

• Personal alarms

• Interoperation of care networks

Co-morbidities

• Preventative health monitoring

• Blood pressure tests

• Medication management

• Integrated care records between health and care

• Vital sign monitoring

• Physical check-ups

Enhancing

• Social connection through interoperable networks

• Carer support

• Nutritional management

• Information on the quality of care

• Memory stimulation

• Regular physical checks

Relationships connecting families

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Enabling independence for longer

Telecare ‘Wellbeing’ Service

mHealth…informal care

networks

Lounge Dining

Kitchen

Hall

BedroomBathroom

K M

F

TCha

ir

Bed

ADLife activity monitoring

Mobile

Pearl+ GPS

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Nurse

IndependentLiving

AssistedLiving

Hospital

Healthcare On themove

IndependentLiving

The IP opportunity• IP technology enables

Connected Care to become

reality

• All stakeholders can obtain

shared view of resident’s

well-being

• Cloud-based services

adding value to quality of

life

• Enhanced data enabling

better decision-making

16

0 – 3

years

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INNOVATIONSCENTRE

MobileApps

Connected Home Dev Room Workshop

INNOVATIONSCENTRE

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Thank you

Ali Rogan, External Affairs Director

[email protected]