conserving energy by inducing people to drive less

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Conserving Energy by Inducing People to Drive Less 1 Jesse Graham 2 University of Southern California Minkyung Koo University of Illinois Timothy D. Wilson University of Virginia We attempted to reduce college students’ use of their cars with an online interven- tion. Every other day for 2 weeks, students reported the number of miles they had avoided driving. In a 2 ¥ 2 design, participants received feedback about pollution avoided (e.g., CO2 saved), financial feedback (e.g., gas money saved), or no feedback. A control group did not monitor their driving. Participants in all Web conditions reported driving less than the no-Web control group. In addition, Web participants who received both kinds of feedback reported driving less than did those who received one kind or none. We discuss implications for research on energy conser- vation and offer an online feedback form to help readers reduce their own driving. One of the best ways to address global warming is to reduce the consump- tion of fossil fuels. Such efforts are particularly important in the United States, given that Americans consume 22.5% of the world’s energy while comprising only 4.6% of the world’s population (Energy Information Administration, 2006). A substantial proportion of that energy is used to power automobiles; there are over 240 million registered vehicles in the U.S., which is more than one vehicle per licensed driver (U.S. Census Bureau, n.d.). Convincing Americans to drive less could thus have a significant impact on energy conservation and global warming. The recent rise in gas prices has convinced some Americans to use public transportation or to buy more fuel-efficient cars (Mouawad & Navarro, 2008), and has resulted in the first large-scale decrease in U.S. highway driving in decades (Federal Highway Administration, 2008). Nonetheless, many people still endure long solo commutes to work, punctuated by traffic jams of increasing severity, instead of carpooling or taking public 1 All authors contributed equally to this manuscript; the order of names is random. The authors thank Jeff Hansen for creating the online feedback interface, and the Russell Sage Foundation for funding this research. 2 Correspondence concerning this article should be addressed to Jesse Graham, Department of Psychology, University of Southern California, 3620 McClintock Avenue, Los Angeles, CA 90089. E-mail: [email protected] 106 Journal of Applied Social Psychology, 2011, 41, 1, pp. 106–118. © 2011 Wiley Periodicals, Inc.

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Page 1: Conserving Energy by Inducing People to Drive Less

Conserving Energy by Inducing People to Drive Less1

Jesse Graham2

University of Southern CaliforniaMinkyung KooUniversity of Illinois

Timothy D. WilsonUniversity of Virginia

We attempted to reduce college students’ use of their cars with an online interven-tion. Every other day for 2 weeks, students reported the number of miles they hadavoided driving. In a 2 ¥ 2 design, participants received feedback about pollutionavoided (e.g., CO2 saved), financial feedback (e.g., gas money saved), or no feedback.A control group did not monitor their driving. Participants in all Web conditionsreported driving less than the no-Web control group. In addition, Web participantswho received both kinds of feedback reported driving less than did those whoreceived one kind or none. We discuss implications for research on energy conser-vation and offer an online feedback form to help readers reduce their own driving.jasp_704 106..118

One of the best ways to address global warming is to reduce the consump-tion of fossil fuels. Such efforts are particularly important in the UnitedStates, given that Americans consume 22.5% of the world’s energy whilecomprising only 4.6% of the world’s population (Energy InformationAdministration, 2006). A substantial proportion of that energy is used topower automobiles; there are over 240 million registered vehicles in the U.S.,which is more than one vehicle per licensed driver (U.S. Census Bureau, n.d.).Convincing Americans to drive less could thus have a significant impact onenergy conservation and global warming.

The recent rise in gas prices has convinced some Americans to use publictransportation or to buy more fuel-efficient cars (Mouawad & Navarro,2008), and has resulted in the first large-scale decrease in U.S. highwaydriving in decades (Federal Highway Administration, 2008). Nonetheless,many people still endure long solo commutes to work, punctuated bytraffic jams of increasing severity, instead of carpooling or taking public

1All authors contributed equally to this manuscript; the order of names is random. Theauthors thank Jeff Hansen for creating the online feedback interface, and the Russell SageFoundation for funding this research.

2Correspondence concerning this article should be addressed to Jesse Graham, Departmentof Psychology, University of Southern California, 3620 McClintock Avenue, Los Angeles, CA90089. E-mail: [email protected]

106

Journal of Applied Social Psychology, 2011, 41, 1, pp. 106–118.© 2011 Wiley Periodicals, Inc.

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transportation. This problem seems an ideal opportunity to apply socialpsychology’s findings in persuasion and social cognition to reduce energyconsumption (Gonzales, Aronson, & Costanzo, 1988). In the present study,we designed and tested an intervention to try to get college students to reducethe use of their cars.

Previous Intervention Attempts to Change Driving Habits

There have been attempts by local governments to get people to drive less.Many cities encourage carpooling by providing dedicated high-occupancylanes or parking for those vehicles with multiple occupants (e.g., Letzkus &Scharfe, 1975; MacCalden & Davis, 1972; Rose & Hinds, 1976). These effortshave had some success, though their effects tend to be limited to peakcommuter traffic hours (Nickerson, 2003; Reichel & Geller, 1981; Rose &Hinds, 1976). Another approach, providing all students at a university withbus passes in return for reduced fees, has been shown to increase students’ useof the bus system and reduce their use of cars (Bamberg, Ajzen, & Schmidt,2003; Bamberg & Schmidt, 2001).

There have been a few attempts to apply social psychological researchto increase the use of public transportation, with mixed success. Someresearchers have directly reinforced people (e.g., paying passengers $0.10 asthey boarded a bus; Deslauriers & Everett, 1977; Everett, Hayward, &Meyers, 1974). Although these interventions increased ridership when therewards were given, ridership dropped to normal levels after the programended, possibly because the conservation behaviors were tied to the extrinsicrewards, rather than intrinsic motivations to conserve energy (e.g., Lepper,Greene, & Nisbett, 1973). In another study, college students were encour-aged to use a new bus route one time in the following week. Those who wereasked to form a specific goal-implementation strategy by writing downwhich day and in what situation they would ride the bus (Gollwitzer, 1999)were more likely to actually do so (Bamberg, 2002). There were no follow-upmeasures, however, to see whether this intervention increased ridershipbeyond this one time.

Experimentally Testing a Less Expensive and More Accessible Intervention

We tested a new intervention that applies social psychological theory toget drivers to use their cars less. Although we used college student partici-pants in our initial test of the intervention, it has the potential to be used withany population that has access to the Internet. We asked students who owned

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cars to visit a Webpage every other day for 2 weeks. At each visit, theyreported the number of times they had decided not to use their car in theprevious 2 days and how many miles they avoided driving on each trip nottaken.

Our first hypothesis is that simply monitoring and recording one’s drivinghabits will reduce the amount that people drive. Self-monitoring (usuallyaccompanied by some written record of a desirable or undesirable behavior)3

is thought to have value, both for assessment of behaviors and as a treatmentin itself for changing those behaviors (Korotitsch & Nelson-Gray, 1999).Research has shown that record keeping is sufficient to reduce the frequencyof undesired behaviors and to increase the frequency of desired behaviors(Febbraro & Clum, 1998; Shapiro & Cole, 1993), including drinking lessalcohol (Sobell & Sobell, 1973), reducing the use of other drugs (Hay, Hay, &Angle, 1977), and increasing physical exercise (Conn, Valentine, & Cooper,2002).

Record-keeping interventions have also been used successfully to reducedangerous driving behaviors, such as driving under the influence (Rosenberg,1988), risky driving among young people (Hickman, 2005), and inattentivedriving by the elderly (Kiernan, Cox, & Kovatchev, 1999). Rothstein (1980)found a “group monitoring” effect on energy conservation, whereby publi-cizing a community’s use of gasoline (how many gallons of gasoline had beensold the previous day) reduced gasoline consumption, but the monitoringwas accompanied by other information (e.g., conservation tips, competitionwith a neighboring city), thus making it difficult to detect the effects ofmonitoring alone. Runnion, Watson, and McWhorter (1978) found thatgiving truck drivers feedback about the miles per gallon they achieved madethem drive more efficiently, though the feedback was provided in combina-tion with other reinforcement, such as personal letters of recognition andlotteries for small prizes.

The mechanisms by which record keeping changes behavior are not wellunderstood. Keeping track of a desirable behavior, we suspect, can increaseits frequency in at least four ways. First, record keeping might make the goalto perform the behavior more accessible in memory, thereby increasing theprobability that people will act on it (Higgins, 1996). Second, the record-keeping process can remind the person of the ultimate external environmen-tal consequences that control behavior frequency by increasing the salienceof the relationship between the behavior and its consequences (Nelson &Hayes, 1981). Third, keeping track of a behavior might make people more

3Research on keeping track of one’s behavior, which has been conducted primarily byclinical psychologists, uses the term self-monitoring. Because this term has another meaning insocial psychology (Snyder, 1974), we use the term record keeping in the present article.

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likely to notice the antecedent conditions that contribute to it, giving themmore control over their behavior. Fourth, keeping track of their behaviormight increase people’s sense of self-efficacy that they can control the behav-ior (Bandura, 1997). For all of these reasons, we assume that asking collegestudents to record the number of miles they avoid driving each day willreduce the amount they drive.

This assumes, of course, that college students are motivated to reducetheir driving. Although it seems reasonable to assume that most studentswant to save money and pollute less, there are also obvious benefits todriving; for example, it takes less time than walking or taking public trans-portation. We thus reason that it might help to connect the decision of notdriving to specific goals that are consistent with driving less. One reasonpeople fail to change their behavior in desired ways is because their attitudesand values are inconsistent with the new behavior. People might not want toreduce the number of miles they drive, for example, because they do notbelieve that global warming is a problem. Often, however, people hold atti-tudes that are consistent with a desired set of behaviors, but fail to connectthose attitudes with specific actions (Ajzen & Fishbein, 1980, 2005). Peoplemight believe that global warming is a serious threat, but fail to connect thatattitude to their decision about whether to drive or walk to the store on agiven Tuesday. Emphasizing this connection might motivate people to driveless.

There have been attempts to get people to act in more environmentallyfriendly ways by connecting their behavior to social approval. De Leon andFuqua (1995) found that people recycled more if they received feedback (i.e.,number of pounds of material they recycled each week) and they made apublic commitment to recycle (i.e., their names were published in the news-paper). Becker (1978) found that people used less electricity if they receivedfeedback about how much electricity they were using and they made a publiccommitment to reduce their use by 20%. Schultz, Nolan, Cialdini, Goldstein,and Griskevicius (2007) found that giving people feedback about how muchelectricity they used, compared to their neighbors, worked best if the feed-back was accompanied by messages of social approval (for low energy use) ordisapproval (for high energy use). No study, however, has attempted toreduce driving behavior by connecting feedback to goals, nor has any studymanipulated more than one goal to see if they have additive or competingeffects.

We manipulated the kind of feedback participants received each time theyreported that they had avoided driving. Some participants learned theamount of pollutants that were not emitted by their car as a result of notdriving. Others learned how much money they had saved on gasoline andmaintenance costs. We employed a 2 (Pollution Feedback: yes or no) ¥ 2

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(Monetary Feedback: yes or no) factorial design, such that people receivedno feedback, one of the different types of feedback, or both types offeedback.4

We purposefully chose different kinds of feedback—one prosocial(helping the environment) and the other personal (saving money)—to see ifone or the other goal would be more effective with our college studentsample. We also wanted to see if the two different kinds of feedback wouldhave additive, redundant, or conflicting effects. A subset of our sample(n = 36) took part in a mass testing session at the beginning of the semester,at which they rated the importance of 14 goals, including “acting in environ-mentally friendly ways” and “making or saving money” on a 7-point scaleranging from 1 (not at all important) to 7 (very important). Making moneyand acting in environmentally friendly ways were both rated as important,but the former more so than the latter (Ms = 5.89 and 4.83; SDs = 1.06 and1.48), t(35) = 3.57, p = .001. Thus, one possibility is that the monetary feed-back would work better than the pollution feedback. Another possibility isthat the two kinds of feedback would counteract each other because one isprosocial and the other is personal (Deci & Ryan, 2002; Lepper & Hender-long, 2000). A third possibility is that reminding people of one goal alone isnot sufficient to counteract what people can gain by driving, and that onlygiving feedback about both goals will motivate people to drive less and forgothe advantages of driving.

Research has shown that changing commuting preferences is most effec-tive when both personal and prosocial goals are activated (Joireman et al.,2001; van Lange, van Vugt, Meertens, & Ruiter, 1998). Driving habits arehard to change, and it might be that only people who see that driving less hasboth a personal advantage (i.e., saving money) and a prosocial one (i.e.,helping the environment) are motivated to reduce their driving.

Method

Participants

Participants were 128 University of Virginia students (83 female, 45 male)who participated in exchange for partial course credit or a bookstore gift

4We also attempted to give a third kind of feedback; namely, the number of calories peopleburned if they walked or rode a bike instead of driving. A sizable percentage (35%) of people inthis condition, however, never reported walking or riding a bike, or did so only once. Thus, theyreceived little or no feedback about health benefits. Therefore, in all analyses, we collapsedacross the exercise feedback and focused instead on the effects of the pollution and monetaryfeedback.

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certificate. Students in the Department of Psychology participant pool wereinvited to participate if they had indicated, on a pretest questionnaire, thatthey had a car and a valid driver’s license and lived within 2 miles of thecampus. Other students responded to fliers posted around campus thatadvertised for people who met the aforementioned criteria.

Procedure

We sent potential participants an e-mail with a description of the studyand a consent form. Those who chose to participate returned the consentform and a reading of their car’s odometer. We then randomly assignedparticipants to the Web conditions or a no-Web control condition. People inthe Web conditions received a follow-up e-mail that described the study inmore detail and asked how often they used their car. They were instructed tovisit a Website every other day for 2 weeks (for a total of seven visits) andanswer questions about their car usage. The first time people visited theWebsite, they reported the manufacturer, model, and year of their cars andtheir cars’ gas mileage. These data were used to calculate the Web feedbackpeople received (described later).

On each visit to the Webpage, people reported how many times in theprevious 2 days they had avoided using their cars, defined as any instance inwhich they walked or rode a bike instead of driving somewhere, took publictransportation, got a ride with someone, or “had definite plans to drivesomewhere, but decided to stay home or do something else instead.” For eachtrip not taken, people indicated the number of miles they avoided driving andwhether they walked, rode a bike, took public transportation or got a ride, orstayed home.

At the end of each session, if people had reported avoiding use of theircars, they received either feedback about the amount of money they hadsaved, feedback about the amount of pollution their cars did not emit, or nofeedback, according to a 2 (Monetary Feedback) ¥ 2 (Pollution Feedback)design. That is, people were assigned to one of four conditions, and remainedin that condition on each of the seven visits to the Website. The feedback wasgiven as follows (values in brackets were based on how many miles peoplesaid they avoided driving, their model of car, and so forth):

Monetary feedback:

Congratulations! By not using your car, you have saved moneyon gasoline and maintenance costs.

Since you completed the previous survey: You saved [$x].

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Pollution feedback:

Congratulations! By not using your car, you have avoided emit-ting the following pollutants:

1. pounds of carbon dioxide not emitted: [x]2. pounds of carbon monoxide not emitted: [x]3. pounds of hydrocarbons not emitted: [x]4. pounds of nitrogen oxides not emitted: [x]5. Total pounds of pollutants not emitted: [x]

In addition to the aforementioned information, people received a runningtotal of what they had saved since the study began (e.g., total amount ofmoney saved).

Then, 2 weeks after participants completed the final Web survey, theyreceived an e-mail questionnaire asking about their recent driving habits,including the question “During the past 2 weeks, would you say that you usedyour car less often than usual, the same, or more often than usual?” Responseswere rated on a 9-point scale ranging from 1 (much less) to 5 (the same) to 9(much more). An additional 13 people, who had been randomly assigned to ano-Web control group, completed the follow-up questions but did not do theWeb exercise.

Results

We tested the following main hypotheses:

Hypothesis 1. Monitoring one’s driving habits will reduce carusage, regardless of the kind of feedback received.

Hypothesis 2. Receiving feedback will decrease car usage evenfurther.

To test these hypotheses, we examined people’s response to the questionabout whether they had used their car more or less than usual in the 2 weeksafter the Web exercise. Of the 115 participants in the Web conditions, 95(83%) completed the follow-up survey, as did 9 of 13 participants in theno-Web control condition. Both predictions were confirmed.

A one-way ANOVA on the four Money Feedback ¥ Pollution Feedbackconditions plus the no-Web control condition reveals a significant effect, F(4,99) = 3.05, p = .02. As can be seen in Table 1, people who received both themonetary and pollution feedback reported using their car the least, whereaspeople in the no-Web control group reported using it the most.

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We performed planned comparisons to test the two hypotheses. Thefirst tested whether people who completed the Web survey reportedusing their cars less than did people who did not (in the no-Web controlcondition), by assigning a contrast weight of +4 to the no-Web controlgroup and -1 to each of the Web conditions. This contrast was significant,F(1, 99) = 6.42, p = .01, suggesting that simply keeping track of one’sdriving on the Web, independent of the feedback people received, reducedthe amount that they used their cars. The second contrast tested thehypothesis that receiving both the financial and pollution feedback influ-enced people more than did receiving no feedback or just one type of feed-back, by assigning a weight of 0 to the no-Web control; -1 to Web nofeedback, pollution feedback, and financial feedback conditions; and -3 toboth kinds of feedback condition. This contrast was also significant, F(1,99) = 6.79, p = .01, suggesting that receiving both kinds of feedback ben-efited people above and beyond simply keeping track of one’s drivinghabits.

We also tested whether the Web feedback influenced the amount ofdriving people said they avoided when completing the Web questionnaires.We averaged the number of miles people reported avoiding at Times 2through 6, because they did not begin receiving feedback until after theirfirst entry at Time 1. Consistent with the previous analyses, people whoreceived both monetary and pollution feedback avoided driving more miles(M = 85.68, SD = 128.16), than did people who received just the monetaryfeedback (M = 49.71, SD = 87.81), just the pollution feedback (M = 48.28,SD = 62.61), or no feedback (M = 34.04, SD = 59.52). A contrast thatassigned a weight of +3 to the condition that received both types of

Table 1

Means of Reported Driving Two Weeks After theWeb Exercise

Condition M SD

No Web (control) 6.44 1.59Web, no feedback 5.52 1.91Pollution feedback 5.64 1.59Financial feedback 5.63 1.86Both kinds of feedback 4.36 1.50

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feedback and -1 to the other three cells was significant, F(1, 107) = 5.06,p = .03.5

Discussion

People who completed the Web exercise, keeping track of the number oftimes they avoided using their car, subsequently reported using their car lessthan did people who did not complete the exercise. This finding is consistentwith previous work on monitoring and recording one’s behavior, which hasfound that when people keep track of their undesired behaviors, those behav-iors decrease in frequency (Febbraro & Clum, 1998; Korotitsch & Nelson-Gray, 1999). While this intervention was aimed at reducing an undesirablebehavior (i.e., unnecessary driving), the record keeping and feedback wereframed in terms of the desirable behavior of choosing not to drive on par-ticular occasions. The act of recording this positive negation of an undesir-able behavior may have drawn participants’ attention to opportunities inwhich they could avoid trips (or avoid driving for those trips), in part for thesatisfaction of being able to record the positive act. In addition, people whoreceived feedback during the Web exercise about the positive consequences ofavoiding car trips avoided driving even more—but only if they received bothtypes of feedback (i.e., money saved and pollution avoided). This suggeststhat personal and prosocial types of feedback can have additive, rather thancounteractive effects.

The fact that receiving both types of feedback worked—whereas receivingone type of feedback alone did not work—suggests that the rewards ofdriving might outweigh a little money saved or pollution prevented, but theypale in comparison to the combined benefits of both rewards. The resistanceto decreasing driving may be a deeply entrenched habit. If this is the case,these findings suggest that the combination of personal and prosocial feed-back may be especially effective in overcoming the inertia of driving habits(Becker, 1978; van Lange et al., 1998). If so, adding a third or fourth type offeedback might motivate people to reduce their driving even further. Alter-natively, connecting people’s behavior to too many goals might backfire,confusing them about exactly why they are leaving their car in the garage andtaking the bus. An interesting question for future research is whether there isa curvilinear relationship between the number of perceived reasons for one’sbehavior and their motivation to change. Nevertheless, these results suggestthat connecting the record keeping to two unrelated goals via feedback ishelpful, rather than harmful, to the overall aim of changing driving behavior.

5Although there were no significant effects of gender, the number of men and women in thedifferent cells varied from 6 to 22. Thus, these analyses used unweighted means.

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One limitation of the present research is that we relied on people’s reportsabout how many miles they avoided driving as well as their reports aboutwhether they drove more or less than usual after the intervention. It seemsunlikely that people in some conditions were motivated to distort their answersmore than were people in other conditions. Nonetheless, future researchshould attempt to use more objective measures of people’s use of their cars.

The present study represents a cost-efficient way to get people to conserveenergy by driving less. To the extent that this and similar efforts are successfuland widely applied, substantial savings in oil use could result. Most previousstudies that have shown success in reducing driving miles or increasingmiles per gallon employed reinforcement methods, such as giving prizes,exchangeable tokens, lottery contests (e.g., Foxx & Hake, 1977; Reichel &Geller, 1981), or changing regulations, such as priority lane restrictions(MacCalden & Davis, 1972).

One of the major drawbacks of these techniques is cost efficiency. It wouldnot be feasible, for example, to give everyone in the country a prize for usingtheir cars less. The Web exercise that we used could easily be adapted forgeneral use with little cost. In fact, we have written a simple Excel program inwhich people can enter the number of miles they have avoided and receivemonetary and pollution feedback.6

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6The program can be downloaded at http://people.virginia.edu/~tdw/Driving.file.htm

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