constructing the case for cloud

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tructing the case for Cloud Justin Pirie @justinpirie blog.mimecast.com [email protected] loud Circle ondon September 16 th 2010 bucklava

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Page 1: Constructing the Case for Cloud

Constructing the case for Cloud

Justin [email protected]@mimecast.com

Cloud CircleLondon September 16th 2010

bucklava

Page 2: Constructing the Case for Cloud

Analyst Blogger

Page 3: Constructing the Case for Cloud

Community Manager

Page 4: Constructing the Case for Cloud

Social Media Influence

Page 5: Constructing the Case for Cloud

Where I work

Page 6: Constructing the Case for Cloud

Cloud Services for Microsoft Exchange

tipiro

Page 7: Constructing the Case for Cloud

Cloud Wrapper

Page 8: Constructing the Case for Cloud

For Microsoft Exchange

Page 9: Constructing the Case for Cloud

matthewbradley

Email Security

Page 10: Constructing the Case for Cloud

neilalderney123

Email Continuity

Page 11: Constructing the Case for Cloud

dolescum

Email Archive

Page 12: Constructing the Case for Cloud

Benefits of Google Apps

Page 13: Constructing the Case for Cloud

For Microsoft Exchange

Page 14: Constructing the Case for Cloud

What do users get?

minifig

Page 15: Constructing the Case for Cloud

mescon

Unlimited Storage

Page 18: Constructing the Case for Cloud

Over 500,000 users can’t be wrong!

Page 19: Constructing the Case for Cloud

Constructing the case for Cloud

bucklava

Page 20: Constructing the Case for Cloud

Paul Wicks

How did I get here?

Page 21: Constructing the Case for Cloud

Not the train

Andrew®

Page 22: Constructing the Case for Cloud

Or my Brompton

Ben Cooper

Page 23: Constructing the Case for Cloud

nep

It was...

Page 24: Constructing the Case for Cloud

ParaScubaSailor

and...

Page 25: Constructing the Case for Cloud

To understanding Cloud

Wen Nag (aliasgrace)

Page 26: Constructing the Case for Cloud

LIVING_BY_THE_MOMENT

At the beginning...

Page 27: Constructing the Case for Cloud

It was about money...

wwarby

Page 28: Constructing the Case for Cloud

Ian Muttoo

From CapEx

Page 29: Constructing the Case for Cloud

To OpEx

Page 30: Constructing the Case for Cloud

stuartpilbrow

Real Benefits Hidden

Page 31: Constructing the Case for Cloud

Will Scullin

Before creating plans

Page 32: Constructing the Case for Cloud

massdistraction

Understand Real Benefits

Page 33: Constructing the Case for Cloud

jeffc5000

Otherwise we risk...

Page 34: Constructing the Case for Cloud

Cloud Initiative Blocked

dmoola

Page 35: Constructing the Case for Cloud

Probably for...

dheuer

Page 36: Constructing the Case for Cloud

LIVING_BY_THE_MOMENT

Back to the journey

Page 37: Constructing the Case for Cloud

Lightbulb moment #1

microrama

Page 38: Constructing the Case for Cloud

IT’s role in the Enterprise?

le niners

Page 39: Constructing the Case for Cloud

What do we do?

Daniel Mohr

Page 40: Constructing the Case for Cloud

Production Function of IT?

bewarenerd

Page 41: Constructing the Case for Cloud

Sound Academic?

a_sorense

Page 42: Constructing the Case for Cloud

Combination of Inputs

Page 43: Constructing the Case for Cloud

edwin.11

To produce Outputs

Page 44: Constructing the Case for Cloud

IT’s are hard to find

ilovememphis

Page 45: Constructing the Case for Cloud

labanex.com

Sales: Prospects into Orders

Page 46: Constructing the Case for Cloud

jamesjyu

Supply Chain: Orders into Invoices

Page 47: Constructing the Case for Cloud

Finance: Invoices into Cash

alancleaver_2000

Page 48: Constructing the Case for Cloud

What does IT do?

Daniel Mohr

Page 49: Constructing the Case for Cloud

IT Production Value #1 = Speed

TexasEagle

Page 50: Constructing the Case for Cloud

Jeffrey Barke

Strategy into execution

Page 51: Constructing the Case for Cloud

Fast as Possible

Warren D

Page 52: Constructing the Case for Cloud

IT needs to be Responsive

Chris Devers

Page 54: Constructing the Case for Cloud

IT Production Value #2 = Scale

....Tim

Page 57: Constructing the Case for Cloud

Lightbulb moment #1

microrama

Page 58: Constructing the Case for Cloud

IT Should Equal Agility

Picture Taker 2

Page 59: Constructing the Case for Cloud

ROI Frameworks lack agility measures

Ruddington Photos

Page 60: Constructing the Case for Cloud

Lightbulb moment #2

microrama

Page 61: Constructing the Case for Cloud

F-85 beaten by MiGs

Destinys Agent

Page 62: Constructing the Case for Cloud

andrusdevelopment

Need a solution

Page 63: Constructing the Case for Cloud

Maverick Pilot

Page 64: Constructing the Case for Cloud

OODA Loop

Page 65: Constructing the Case for Cloud

Mix Lean and OODA

Page 66: Constructing the Case for Cloud

Align Cost and Value

Page 67: Constructing the Case for Cloud

Lightbulb moment #2

microrama

Page 68: Constructing the Case for Cloud

How can Cloud Help?

tipiro

Page 69: Constructing the Case for Cloud

#1 Don’t worry about Scale

Dru!

Page 70: Constructing the Case for Cloud

#2 Separate Config and Code

sadashotit

Page 71: Constructing the Case for Cloud

#3 Continuous Updates

The Doctr

Page 72: Constructing the Case for Cloud

#4 Loosely Coupled Systems

ElenahNeshcuet

Page 73: Constructing the Case for Cloud

Cloud is Different- FACETS

Swamibu

Page 74: Constructing the Case for Cloud

Flexibility

khalid almasoud

Page 75: Constructing the Case for Cloud

AvailabilitySally M*

Page 77: Constructing the Case for Cloud

(user) Experience

Page 78: Constructing the Case for Cloud

Timeliness

Yukon White Light

Page 79: Constructing the Case for Cloud

Security

Page 80: Constructing the Case for Cloud

What are your peers doing?

nccarf_au

Page 81: Constructing the Case for Cloud

29% of respondents report plans to move their first applications to the cloud in the coming year, while 36% plan to increase their use of the cloud.

29% of respondents report plans to move their first applications to the cloud in the coming year, while 36% plan to increase their use of the cloud.

Plans for the immediate future

All Respondents

All Respondents

Q16 - Which of the following best describes your organisation’s plans for the next twelve months? Base 333 (Considering cloud use at Q15)

Page 82: Constructing the Case for Cloud

Uses of cloud computing

Q13. Which of the following applications does your company use cloud hosting for? Base: 257 (those reporting cloud use at Q12) UK 88 US 169

Respondents who are using the cloud are most likely to use cloud for email, security, and storage. Uses on individual user desktops, such as scheduling and

desktop applications, are less frequently reported.

Respondents who are using the cloud are most likely to use cloud for email, security, and storage. Uses on individual user desktops, such as scheduling and

desktop applications, are less frequently reported.

% Using UK US

Email 57% 65%

Security 48% 54%

Storage 50% 50%

ERP 35% 46%

Email Archiving 30% 48%

CRM 25% 50%

Sales Management 24% 31%

Continuity 30% 27%

Desktop Applications 18% 33%

Scheduling / Calendars 17% 30%

Other uses 2% 4%

Page 83: Constructing the Case for Cloud

Uses of cloud computing by company sizeUS respondents’ usage of all categories of cloud applications has increased significantly since the

2009 survey, with security and ERP showing particularly striking increases.US respondents’ usage of all categories of cloud applications has increased significantly since the

2009 survey, with security and ERP showing particularly striking increases.

Email cloud adoption is driven by mid-size businessesStorage cloud is most popular with enterprise businesses

Whilst security is favoured by smaller businesses

Email cloud adoption is driven by mid-size businessesStorage cloud is most popular with enterprise businesses

Whilst security is favoured by smaller businesses

Q13. Which of the following applications does your company use cloud hosting for? Base: 257 (250 or less: 54, 251-1000: 95, 1000+: 108)

Page 84: Constructing the Case for Cloud

Uses of cloud computing: US 2009 vs. 2010US respondents’ usage of all categories of cloud applications has increased significantly since the

2009 survey, with security and ERP showing particularly striking increases.US respondents’ usage of all categories of cloud applications has increased significantly since the

2009 survey, with security and ERP showing particularly striking increases.

Changes in awareness of cloud hosting have probably had some impact on these increases in reported use.

Changes in awareness of cloud hosting have probably had some impact on these increases in reported use.

Q13. Which of the following applications does your company use cloud hosting for? Base: US 169 (2010)

Page 85: Constructing the Case for Cloud

Possible applications for the cloud: Applications being considered

Q17a Which cloud-based applications a) have you considered/are you considering using? Base 333 (Considering cloud use at Q15), 121 UK, 212 US 

US respondents lead the UK respondents in every category of cloud application, and are substantially more likely to be planning cloud-based ERP or CRM

systems than their UK counterparts.

US respondents lead the UK respondents in every category of cloud application, and are substantially more likely to be planning cloud-based ERP or CRM

systems than their UK counterparts.% Considering UK US

Email 60% 66%

Security 45% 46%

Storage 48% 49%

ERP 28% 44%

Email Archiving 38% 46%

CRM 27% 48%

Sales Management 31% 32%

Continuity 26% 28%

Desktop Applications 32% 36%

Scheduling / Calendars 23% 26%

Other uses 1% 4%

Page 86: Constructing the Case for Cloud

Cloud applications being actively researched

Q17b Which cloud-based applications B) are you actively researching / have you actively researched? Base 333 (Considering cloud use at Q15), 121 UK, 212 US 

US respondents also lead UK respondents in active research, with particularly large gaps in ERP and CRM.

US respondents also lead UK respondents in active research, with particularly large gaps in ERP and CRM.

% Actively Researching UK US

Email 52% 54%

Security 40% 42%

Storage 35% 42%

ERP 28% 40%

Email Archiving 26% 38%

CRM 23% 47%

Sales Management 24% 31%

Continuity 19% 23%

Desktop Applications 21% 33%

Scheduling / Calendars 17% 26%

Other uses 0% 3%

Page 87: Constructing the Case for Cloud

redteam

Cloud Transforms IT guy

Page 88: Constructing the Case for Cloud

Into a business enabler

shindohd

Page 89: Constructing the Case for Cloud

Over to Jeff

Justin [email protected]@mimecast.com

Cloud CircleLondon September 16th 2010

bucklava

Page 90: Constructing the Case for Cloud

Identifying value & getting sign-off

Jeff WrightPartner & I&T Director

Morgan Cole LLP [email protected]

Cloud CircleLondon September 16th 2010

Page 91: Constructing the Case for Cloud

Context - me

Page 92: Constructing the Case for Cloud

Context – it’s all about me!

Page 93: Constructing the Case for Cloud

Context - Morgan Cole LLP

Page 94: Constructing the Case for Cloud

Context - Morgan Cole LLP

Page 95: Constructing the Case for Cloud

My inheritance in 1BC

Page 96: Constructing the Case for Cloud

Cloud – our experience

Page 97: Constructing the Case for Cloud

Board buy in

Page 98: Constructing the Case for Cloud

Our desired outcomes

• Consolidation – hardware, software, suppliers• Archiving solution in situ• Reliable DR solution• Centralised management with reduced impact

on resources• Mitigate numerous operational risks & improve

compliance• Do it all on a tight budget

Page 99: Constructing the Case for Cloud

Meeting our objectives generally

• Implemented Mimecast unified e-mail management SaaS

• Tried & tested solution – 3x3 sets of data stored in the UK

• Centralised management - resource light• Easy implementation – resource light and cost

effective• Other measures: hardened some policies;

relaxed others

Page 100: Constructing the Case for Cloud

Cloud flexibility in action

• Short notice business acquisition +80 people• Bloated Exchange database – on precipice • No DR provision & retention/compliance

mechanisms• Increased our subscription – no alteration to

timescale• Ingested their data into our Mimecast archive • Cleared sufficient space to import their e-mail

into our Exchange DB• Subject to same policies & control

Page 101: Constructing the Case for Cloud

Business continuity for real

• Always on – no manual invocation required• Active Directory integration – easy access• No downtime – Outlook plug-in so they don’t

notice• No recovery pains – auto-resynchronisation of

Exchange• Secure• It works!!

Page 102: Constructing the Case for Cloud

Archiving & retrieval

• Internal and external e-mail archived – 10 year retention period

• Archived PSTs included – complete data set• Search & retrieve in seconds• Auditable, role-based access & accountability• Immutable compliant storage – write once,

tamper proof, deletion proof• Affordable, fixed-cost bottomless storage

Page 103: Constructing the Case for Cloud

Proof of the pudding

Unsolicited feedback• I must confess to being sceptical about Mimecast. However it

continues to surprise me and once you get into the searching 'groove' varying searches between key words, people names and e-mail addresses it is very good, effective and an excellent tool – Construction Law Partner

• I was worried about losing our Archive folders and relying on Mimecast because my experience of searching Mimecast is limited. However, I was delighted because I have been able to locate the exact e-mails I wanted very quickly and easily – Corporate Partner

Page 104: Constructing the Case for Cloud

Cost savings & risk management

• ROI in 1st year (£60K over 3 years)• Better utilisation of SANs – recovered 3Tb

space• Reduced size of Exchange db by 34%• Impose mailbox limits: no resistance• Relaxed policy on incoming/outgoing size limits• Focus on policy management not lifecycle

management or hardware & software maintenance

Page 105: Constructing the Case for Cloud

Questions

Justin [email protected]@mimecast.com

Jeff WrightPartner & I&T Director

Morgan Cole LLP [email protected]