consultation project: helping kids get along

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Consultation project: Helping kids get Along. LDR 696 Kristin Threet. Madison Middle School Adrian, MI. client. Client. Madison Middle School Title One School 60% of student body receives free or reduced lunch Third largest district in Lenawee County 1,592 students DK-12 Student Body - PowerPoint PPT Presentation


Consultation project: Helping kids get Along

Consultation project: Helping kids get AlongLDR 696Kristin ThreetclientMadison Middle SchoolAdrian, MIClientMadison Middle School

Title One School60% of student body receives free or reduced lunch

Third largest district in Lenawee County1,592 students DK-12

Student Body60% Caucasian25% Hispanic7% Asian, African American, Native American

Entry and ContractingInitial MeetingSetting up contractEntry and ContractingInitial MeetingExplore the problemTechnology has made mean/aggressive behavior more availableNo longer part of growing up, has become a dangerous phenomenon

Client ExpectationsTo incorporate and apply stricter policy of mean/aggressive behavior

Consultant ExpectationsAccess to students, teachers, administrators, support staff, and behavior reports for collecting data

Entry and ContractingSetting up the contractThe Boundaries of Your AnalysisWhat problem/possibility you are going to focus on

Objectives of the ProjectIdentifies the organizational improvements you expect if consultation is successful

The Product You Will DeliverSpecifics about what you are offering

Time ScheduleStart time, intermediate mileposts, and completion dateProblemProblem through the eyes of the clientProblem through the eyes of the consultantProblemIn the eyes of the client:

Mean/aggressive behavior incidents have increased

Reports of bullying incidents increased

In the eyes of the consultant

Education of students, parents, teachers, and administrators needs to increase

Lack of school-wide policyAnalysis & decision to actCollect and Analyze DataHow will client be involvedFeedback: Reporting DataPlanning: Setting goals. Action Steps.Collect and analyze dataSurvey students and parentsAnonymousLarge amounts of feedback

Sample QuestionsI believe no student ever deserves to be picked onIf I saw a target being picked on, I would try to help in some wayI have been picked on by a student in this buildingI would report it to an adult if I were being picked on and I couldnt make it stop.I dont want name calling based on body shape or appearance.How will client be involvedSelect the MethodThe client has ideas about how the data should be collected. Ask what they are.Talk to students and teachers.Consultant suggests how to go about

Do DiscoveryHave the client do the discovery with youPerhaps trusted member of the staff could interview a sample of teachers to determine what they think can be done differently.There are issues of having client involved in discovery: may not get complete answers, answers may be distorted

Feedback: reporting dataPresentation of findingsReducing large amounts of data to a manageable number of issues

Have clients report their findings

Present findings to administration, teachers, as well as students.Different forms needs to meet the needs of the group

Planning: Setting goals. Action steps.Persistence and sustained effort will result in large benefits:Significant reductions in frequency, severity, and intensity of student aggressive behaviorsImproved school climatePositive feeling toneImproved staff-student relationshipsImproved student attitudeBetter performance on academic measuresHappier environment for staff and studentsEngagement & implementationTransparent purposeConcerns that began the processIncreased amount of mean/aggressive incidents

Where is the change effort now?Have goals, need action steps to make them happen

Weaknesses and failuresNot sweating the small stuffFull participation of staffPlatform for openness and doubtRight of assembly and freedom of speech

Create platform to allow people to voice their doubts and reservations

Honest, confronting conversations in public setting

In creating high engagement, it is the expression of doubt that counts, not its resolution. We cannot construct a plan that eliminates all doubts, but we can always acknowledge them (Block, p. 267)Commitment and accountabilityPeer AccountabilityMore formal peer conversations about commitments and consequences

Work is eased when we do well, made difficult when we do poorly

We are functionally accountable

Speak for the well-being of the organization

Carrying out the planForm a subcommittee to coordinate school-wide activities and policies.School improvement team: teachers, administrators, board members

Reach consensus as a staff on a definition of mean behavior/aggressionAny mean look, gesture, word, or action that hurts a persons body, feelings, friendships, reputation, or property.

Create signs with mean behavior/aggression definition and post in classrooms for reference.

Carrying out the plan15 Second Intervention for staff when they see mean behavior directly.Pull student aside privately. Use a clam voice. Dont argue. Stick to the points below.I saw you _______ (repeat to them what you saw and heard exactly.)That was mean(hurtful)I would never let someone do that to you, and its not ok that you did that to _________.We dont do that here.That needs to stopCarrying out the planDevelop a consequence rubric for mean/aggressive behaviorsLevel 1: Verbal or Physical Behavior that is horseplayLevel 2: Teasing- actions that will hurt feelings/body of othersLevel 3: Physical contact with intent to hurt othersLevel 4: Severe physical contact/harassment

Carrying out the planDevelop an Aggressive Behavior Report Form for staff to use that mirrors rubricWhere the behavior occurred

Level of behavior that occurred


Carrying out the planCreate silent supervised detentionTime to Think FormWhat did you do?What was wrong with that?What problem were you trying to solve or what goal were you trying to reach?How will you solve that problem or reach that goal the next time without hurting anyone?Silent Detention RulesReport on timeSit up in chair, feet flat on the floor, look forward.No schoolwork, reading, writing(besides the Time to Think form), or drawing.No talking or non-verbal communication with other students.No chi-chatting with the adult supervisor.No arguing over the Time to think sheetCarrying out the planIdentify the meanest students in school, create small daily opportunities for them to be helpful and altruistic

Altruistic Acts: Changes in Behavior Leads to Changes in Attitude

Open/hold doors for classmatesAssist another student with one homework problemHelp the teacher by cleaning the board, running errands, delivering papers to officeWalk someone who is hurt or not feeling well to officeSmiles and say hello to a particular students every day for a weekGive a particular student a complimentCarrying out the planHot SpotsAt a staff meeting, discuss and identify the locations of hot spots in the building and on the grounds where problems with aggression, bullying, and harassment may be occurring more frequently. Create specific plan for improving adult supervision during high risk times

Carrying out the planClass MeetingsDiscuss behaviors that help or hinder the quality of learning or the quality of classroom life.Everyone has the right to speak. Raise your hand. No interrupting. You can disagree, but no disrespect or put-downs. Take a risk.Create structure for regularly scheduled class meetingsSet specific times for these to occurIdentify staff who could take a leadership role and run meetingsCreate structure for staff to report the outcomes of these meetings and the concerns that were raised.Carrying out the planFeedbackYearly basis, ensure new staff are trainedPlan for periodic booster skills trainingBe public about what is workingAdvertise your successesStaff, students, and parents need to know that what they are doing is making a difference.Specific positive feedback and success stories help everyone stay motivated to continue their effortsExtension, Recycle, terminationExtension, Recycle, terminationFollowing implementation a clear picture emerges:Extend: The process can be extended to a larger segment of the organizationRecycle:After implementation, the real problem comes to light. Recycle process and discussed a new contract

Termination:If implementation was huge success or failure, termination of the project may be in order.End resultPersistence and sustained effort will result in large benefits:Significant reductions in frequency, severity, and intensity of student aggressive behaviorsImproved school climatePositive feeling toneImproved staff-student relationshipsImproved student attitudeBetter performance on academic measuresHappier environment for staff and students

ReferencesBlock, P. (2011). Flawless consulting: A guide to getting your expertise used (3rd ed.). San Francisco, CA: Pfeiffer.