consumer behavior: short case study
DESCRIPTION
Prepared by: Zihuna Faiz, Aishath Mihuna Hassan, Shakeela Abdul Rahmaan, Mariyam Raihana, Abdulla AliTRANSCRIPT
SHORT CASE STUDY : SPREADS BEAT THE FAT FACTOR
Presented by: Aishath Mihuna Hassan, Shakeela Abdul Rahmaan, Mariyam Raihana, Zihuna Faiz, Abdulla Ali
In 1999, Australia consumed 110,000 tons of yellow spread,
worth $410 million. In 2000 consumption figure is unchanged,
sales worth $425 million.
pro.activ Light pro.activ Olive Oil pro.activ Low-Fat
Flora Originalpro.activ Mini Drink Flora Light Flora Buttery Taste
Flora No Salt Flora Lighter Than Light
Flora White Flora Omega 3 Plus
pro.activ Milk
Becel, FloraBecel / Flora products contain Omega
3 and 6 that help keep your heart healthy.
BertolliBringing the Mediterranean lifestyle
into your home.
Blue Band, RamaTry our healthy, affordable and convenient range of margarine
products.30
HeartbrandOur Heart ice cream range aims
to inspire people of all ages to taste the fun side of life.
Hellmann's, AmoraFor sensational food and moods!
KnorrOur products help people make every
meal a little more special.
LiptonMaking a big splash in the global
beverages market.
Slim·FastMillions of people all over the world
have lost weight with Slim·Fast
Food brands
Case study questions
Why did Pro-Activ and Logicol succeed in the marketplace?
Discuss the change in terms of consumer evaluation process?
Discuss ways in which a spread manufacturer could position a different product for the health market?
Reasons for
success of Pro-Activ & Logicol
Consumers became more health conscious
Negative publicity of yellow spread
Plant sterol proved to lower cholesterol
Timing was right for the launch of both
the products
It’s high price was conquered due to
the health benefits
Consumers perception toward
‘s healthier products
Promoted the endorsement of plant sterol through media
by cholesterol expertsUsed print campaign as a
promotional method
Discuss the change in terms of consumer evaluation process?
Evaluative criteria are typically product features or attributes associated by customers with either the benefits they desire or the cost they must incur
Consumers are keen on purchasing a product which offers the healthiest solution for their needs
Introduction of the Pro-Activ and Logicol
Cont....
The main criteria of evaluation for the yellow spreads are “clear health benefits” & “low cholesterol”
The importance assigned to evaluative criteria can also be
measured by either direct or indirect methods.
Cont....
The consumers’ used part of individual judgment known as sensory discrimination to distinguish between similar stimuli
Price was included in the evaluative criteria due to high price, however customers gave more weight to the health benefits of the products.
Discuss ways in which a spread manufacturer could position a different product for the health market?
Recognize the buying behavior of consumers, changes in the buying process and evaluative criteria
Find a promotable difference
Use direct and indirect measurements
Create a positive brand image and healthy standard of living in the mind of the targeted consumers
Cont....
Use health marketing techniques and communication
Utilization of surrogate indicators
The usage of genetically customized foods
Blind testing
Involves simple decision rules
Conclusion
Pro-activ & Logicol became successful due to the eagerness of consumers for healthy products and these products with use of plant sterol proved to lower Cholesterol
Consumers judged in terms of specific evaluative criteria.
Recognizing the buying behavior, finding a promotable difference and creating a positive brand image will enable manufacturers to position a product for the health market
Thank you....Need we say
more??