consumer behaviour - marketing
TRANSCRIPT
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7/29/2019 consumer behaviour - marketing
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Consumer Intentions
Definitely will buy
Probably will buy
No decision
Probably will not buy
Definitely will not buy
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External influence
Advertisement
Reference of Friend
Discount
Situational influence
Motivation to comply
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AttitudeExternal
influence
Cognitive
component
Affective
component
Behavioural
component
Overall
Orientation
Towards
object
Advertisements,situations,
friends,
relatives, etc
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Attitude towards Ad Model
ATTITUDEtowardsBrand
Exposure
to AD
Judgment
about AD
Feelings
from AD
Beliefs
about
Brand
Emotions
about
Brand
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Personality factors
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CSR
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How to improve attitude ?Strengthen Belief
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Change belief
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Highlight main attribute
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Add an Attribute
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Create positive emotions
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Intention to Buy