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Consumer Credit Authorisation
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
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Community Housing Cymru Cartrefi Cymunedol
Consumer Credit – the new regime
The Consunmer Credit License CCL
Regulation by the Office of Fair Trading (OFT)
Consumer Credit Act 1974 and subordinate legislation
Limited number of exceptions
Regulated agreements/activities
Advertising regulations
Generally considered “lower level” regulation than FCA
Involvement of RSLs
Community Housing Cymru Cartrefi Cymunedol
• Two initial consultations: HM Treasury and Financial Services Authority (FSA)
• FSA now the Financial Conduct Authority (FCA)
• Transfer of regulation from OFT to FCA on 1 April 2014
• Replicating a lot of the previous regime in terms of substance with some exemptions
• FCA Handbook
Changing landscape
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit – the new regimeFCA
• Rigorous application process
• Change in terminology: no longer apply for licence but for authorisation to carry on regulated activities
• Different regulation requirements: two-tiered system with higher and lower levels
• Application for authorisation with either “limited” or “full” permission
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit – the new regime
Where are we now?
• Starting in April 2014, we are now in a two year transitional period – the interim period
• During this time organisations carrying out “regulated activities” need to apply for authorisation
• Former holders of a consumer credit licence under the OFT regime should now have an interim permission covering those activities
• Interim permission lasts until FCA authorisation
• Holders of interim permission contacted by FCA and given three month window for applications
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit – the new regime
Where are we now?
• Ensure activities are within scope of interim permission
• Carrying out regulated activity without and interim permission
• Consequences of non-compliance:– Criminal activity– Potential unenforceability of
agreements
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit – the new regime
Regulated activities - what should I consider?
Most regulated activities of RSLs generally require limited rather than full permission
Examine activities carefully:– RSLs becoming more diverse – carrying
out activities that might need authorisation
– Some activities are not immediately obvious as regulated consumer credit activities
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit – the new regimeRegulated activities - what should I consider?
Most relevant to RSLs– Credit– Consumer hire – Credit broking– Not-for-profit debt counselling– Not-for-profit debt adjusting– Debt administration– Debt collecting
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
• Do you discuss with tenants or service users the payment of priority debts over non priority debts, for example paying council tax or rent before the Provy?
• Do you discuss lowering some areas of expenditure so that the tenant or service user can afford to pay their rent? e.g lowering money spent on smoking to pay their rent
• Do you help tenants/ service users to contact creditors to make arrangements to repay debts?
• Do you suggest or recommend debt solutions to tenants or service users to help them with their debts?
• Do you advice against certain debt solutions for example. Advice against fee charging debt management companies?
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
• Do you accept deposits from tenants or service users• Do you arrange mortgage contracts• Do you give debt advice to tenants or service users. For
example advice regarding council tax debt, utility debts, water debts (including Customer assistance fund), pay day lenders and debts covered by the consumer credit act.
• Do you recommend financial products to tenants or service users, including home insurance, credit unions and bank accounts.
• Do you carry out credit searches for any reason on any individual, including staff members
• Do you offer loans at a rate of more than 1% plus bank base rate?
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
The FCA took over regulation of consumer credit from the Office of Fair Trading (OFT) in April, requiring landlords to seek new registration or apply for interim permission.
The recent article in inside Housing - http://bit.ly/1DEd3wg
In Wales: 3 HAs are Authorised.22 Interim Permissions (just debt 8
counselling)7 Missed Interim Permission12 with no data
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
Activities article numbers, previously categories:60B(1) Acting as lender where an exemption does not
apply. Examples include most unsecured lending and employee loans with a high interest rate.
Examples are:Homebuy leasesService charge loans Employee car loans
Not the right to buy discount
.
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
Activities article numbers, previously categories:60N(1) Consumer hire business – leasing, hiring or renting
goods to individuals. This category does not apply to tenancies of furnished properties or to hire purchase arrangements.
Examples are:Hiring out furniture separately from a tenancy agreementHiring out alarm equipment for the elderlyHiring out IT equipement.
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
Activities article numbers, previously categories:36A Credit broking – the introduction of individuals to
organisations that provide credit or to mortgage advisors (including in both cases FCA regulated individuals or organisations).
ExamplesGiving individuals either lists of banks and building societies that provide first charge mortgages against shared ownership leases/equity mortgage products or lists of mortgage advisers.
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
Activities article numbers, previously categories:39D Debt adjusting – includes the taking over of debts or
negotiations on behalf of debtors.
ExamplesNegotiate with an individual’s creditors for the discharge of
theindividual’s debts.
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
Activities article numbers, previously categories:39E Debt counselling – advice for individuals on how to
discharge debts which they have already incurred
ExamplesThis activity applies to the giving of advice to individuals on how to discharge debts which have arisen under a credit agreement or consumer hire arrangement. This is a regulated activity even if the credit or hire agreement is not a regulated agreement.
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
Activities article numbers, previously categories:39F Debt collecting – the collection of debts under
regulated or exempt credit agreements on behalf of a third party.
ExamplesCollecting debts on behalf of a third party
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
Activities article numbers, previously categories:89A Provision of credit information services – obtaining
credit information on individuals, such as credit checks, and providing advice on a commercial basis to individuals on how to improve their rating.
ExamplesCredit checks for new tenanciesExperian rent models
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
Activities article numbers, previously categories:60B(2) Exercise of the lender’s rights either by the lender
or another person undera regulated credit agreement – carrying out any activities
(other than debtcollecting) in relation to that debt.39G Debt administration – acting on behalf of a lender or
owner in exercising rightsunder a credit or consumer hire agreement.89B Credit reference agency – the collation of credit
information on individuals andpassing on to third parties.
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
Where do you see the impact on your role?
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
Advice means giving an opinion as a guide to action to be taken, in this case debts. It either explicitly or implicitly steers the customer to a particular course of action.
Could what the adviser says reasonably have been understood by the client as being advice which would help him make up his/her mind.
Any element of evaluation, value judgment or persuasion is likely to mean that advice is being given.
Community Housing Cymru Cartrefi Cymunedol
Consumer Credit Authorisation
encouragementguidancehelp instructionjudgmentlessonopinionprescriptionpersuasionevaluationproposalrecommendationsuggestion
Community Housing Cymru Cartrefi Cymunedol
Information
Paul Langley – 02920674812
07875998795
@paul_chc
http://bit.ly/1DEd3wg - Article
http://bit.ly/1GjdOwe - FCA Handbook
http://bit.ly/1w2by9a - Jargon buster
http://bit.ly/1CuPBBQ - decision tool
http://bit.ly/1wbpk2x - guidance