consumer empowerment consumer empowerment may 15, 2012 presented by: alparslan bayraktar...
TRANSCRIPT
Consumer Empowerment
May 15, 2012
Presented by:
Alparslan BayraktarCommissionerEnergy Market Regulatory Authority of Turkey (EPDK)
STRIKING A BALANCE
IN THE MIDST OF CHANGE
May 13-16, 2012
Québec City, Québec (Canada)
Outline
Consumer Empowerment
Responsibilities of NRAs
Role of Utilities in Empowerment
Conclusion
Consumer Empowerment
Promoting competitive markets in the interest of consumers
Transformation/liberalization of the energy markets was a big step (especially network industries)
New era: Transformation towards consumer-centric mechanisms
Real Choices, accurate information, awareness, transparency and the confidence in the market
Towards New Era
Market mechani
sm
Infrastruc
ture
Cho
ice
Aw
aren
ess
Participation
Consumer Empowerment
Empowered Consumers Model
Well designed and functioned model will address:
Supply Security
Climate Change
Efficiency
Sustainability
Tools for Empowerment
Measurement and verification of demand responseMeter data reporting, advance notification, telemetry and meter accuracy
Ensure more effective evaluation of the performance of energy efficiency products and services
Product innovation and marketing strategies Ecological Intelligence: Know your impact, favor improvements,
share what you learn Smart Grid, Smart Metering, Smart Solutions, etc. but most
importantly SMART REGULATION Regulatory Impact Assessment
Demand Response
Effective deployment of demand response Increase power system flexibility Deliver greater electricity security and market efficiency Meter data reporting, advance notification, telemetry and meter
accuracy Moving from demand side management to demand response
Price based demand response Incentive base demand response
Apply smarter information technologies Vulnerability to cyber threats Need to be smart about grid security
Key Elements for Consumer Choice
Role of Utilities in Empowerment
Utilities are not only service providers but also gateways to the market for consumers
Improve Utility Accountability
Reliability Targets
Intelligent grid program oversight
Performance based rates
Conclusion
Markets are for consumers: So are the regulations!
Then… Determine the needs appropriately: service quality,
alternative choices, costs, environmental or social concerns, etc.
Find solutions for and with the consumers• Be transparent• Include consumers in the whole process• Assure them about the optimality of the solution
