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    CO SUMER FI A CE

    Definition

    The term consumer finance refers to the activities involved in granting credit to consumers to

    enable them to posses goods meant for everyday use. It is known by several names such as credit

    merchandising, deferred payments, installment buying, hire purchase, pay out of income scheme

    etc.

    Types of credit facilities available to Consumers

    Revolving Credit

    An ongoing credit arrangement similar to bank overdraft, whereby the financier on a revolving

    basis grants credit is called revolving credit. The consumer is entitled to avail credit to the extent

    sanctioned as the credit limit.Eg: Credit cards

    Fixed Credit

    It is like term loan whereby the financier provides loan for fixed period of time. The credit has to

    be squared off within the stipulated period.Eg: Monthly installment scheme, hire purchase.

    Cash loan

    Banks and financial institutions provide money with which the consumers buy articles for

    personal consumption. Here the lender and the sellers are different. The lender does not have the

    responsibilities of the seller.

    Secured Finance

    In this type the credit is granted based on particular collateral. The collateral is taken by the

    creditor in order to satisfy the debt in the event of default by the borrower. The collateral may be

    in the form of personal property, real property or liquid assets.

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    Unsecured Loans

    In this type there is no security by the consumer against the money which is granted by the

    financial institution.

    Sources of Consumer finance

    The various sources through which consumer finance is available to people is as given below.

    Traders

    The predominant agencies that are involved in the provision of consumer finance are traders they

    include sales finance corporation, hire purchase and other such financial institutions.

    Commercial Banks

    Commercial bakes take keen interest in providing directly or indirectly the finance for the

    consumer durables. Banks lend large sums of money at wholesale rate to commercial or sales

    finance companies, hire purchase concerns and other such financial intermediaries. Recently

    banks have also started financing directly by giving personal loans which do not demand any

    security and are cheaper than the hire purchase credit.

    Credit card institutions

    Credit card institutions arrange for credit purchase of articles through the respective banks which

    issue credit cards. The credit card system allows a person to buy goods and services on credit.

    The credit card system works as follows.

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    BFCs

    Non banking finance companies constitute another important source of consumer finance.Consumer finance companies also known as small loan companies, personal finance companies

    or licensed lenders are non saving institutions whose prime assets constitute sale finance

    receivable, personal cash loans to consumers, and short intermediate term business receivables

    etc. These finance companies charge substantially higher rates of interest than the market rates.

    Other Sources

    1. Savings and loan association.

    2. Mutual savings banks.

    Process of Consumer Finance

    Credit card presented by

    buyer

    Seller prepares 3vouchers for

    buyer,company andseller

    Sellers bankf/w to creditcard issuingcompany

    The bankcreditssellers a/c&debitscustomera/c

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    Index

    1. Contract for financing

    2. Sale of Consumer durable

    3. Financing for consumer durable

    4. Instalment payment

    Modes of Consumer finance

    Consumer finance is available through several ways as shown below

    Open Account

    Open account is a method of consumer financing whereby he retailer allows the consumer to

    make number of purchases during the month not exceeding a certain value. These are neither a

    down payment nor any interest charged on such credit. It is the most popular form of credit

    account.

    Customer

    Banker/Financier

    Merchant

    1

    3

    2

    4

    1

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    Credit Card

    Credit cards are emerging as the most popular mode of consumer finance and slowly replacing

    paper money. They have brought about a revolution in individual wealth holding.

    Revolving Account

    This is a type of account which allows a customer the facility of making purchase during a

    month and making payments thereof on a deferred payment basis by easy installments. The

    consumer is allowed to make fresh purchases since the credit is reduced by the monthly

    installments. The charge for the credit is calculated as a percentage of the purchase price whichus then added to the purchase cost of the article.

    Option plan

    Under this plan a customer has the option of paying the amount mentioned in the statement of

    account either in full or in part and thus having a balance brought forward. A charge for the

    credit is calculated as a percentage of the balance outstanding at each month end and asses to the

    balance.

    Installment Account

    A most popular mode of consumer finance the installment credit is more a sales promotion

    exercise for the dealers. It has become a permanent part of the business structure in many

    countries. Under this plan the consumer pays up for the sale of a consumer durable in equal

    periodical installments.

    Cash loan

    It takes the form of credit being extended in the form of cash. Consumers resort to this plan in

    order to consolidate the existing dents into one lump sum or for the purpose of purchasing

    merchandise or services. The period of such loans vary depending on finance companies.

    Factors that contribute for the Demand for Consumer finance

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    1. Increase in consumer disposal income.

    2. Enhancement in real income of consumers.

    3. Convenient size of the installment payments.

    4. Growth in nuclear families leading to spurt in number of households.

    5. Lower charges.

    6. Down payments and credit contract.

    Consumer Finance practice in India

    Consumer finance in India covers a wide range of products such as TV, Cars, washing machines,

    refrigerators, geysers, air conditioners, computers etc. The products covered posses a distinctfeatures such as specific indentifiability, durability, and substantiability, repossess ability, sale

    ability, serviceability and repair ability of the products. An important feature of consumer credit

    in India is the system of sales tax levied on the sale of products by hire purchase or installments.

    Terms of Finance

    Eligibility

    The basic eligibility for consumer finance is the income of the individual and the nature of

    employment. In addition the tenure of employment of the consumer is also taken into

    consideration before granting consumer finance.

    Guarantee

    Usually financiers insist on guarantee for the credit availed by the consumer. The guarantors

    need to have a better income and standing than consumer.

    Tenure

    Consumer finance is granted for a short period of up to 5 years. This again depends on the levels

    of competition in the market.

    Rate of Interest

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    The effective rate of interest for consumer finance is much higher than the rates applicable to

    business finance. This is because the loans are granted based on the personal integrity of the

    consumer.

    Other charges

    In addition to the rate of interest finance companies also charge documentation fees, processing

    fees, management fees, service charges, brokerage, collection costs etc.

    Modes of Payment

    In case of individual loans payments are usually collected in the form of post dated cheques. Inthe case of institutional financing there is an arrangement for the deduction of installments from

    the salary of the employee.

    Credit Evaluation

    A verification of the details furnished by the consumer is carried out in order to ascertain the

    validity of the statement and credit standing of the consumer.

    MARKETING CONSUMER FINANCE

    The privilege of availing credit from a retail store is often an attraction to consumers to continue

    buying from the same store. This results in store loyalty which is advantageous to retailers. In

    foreign countries companies go to the extent of advertising in such a manner as to convert cash

    customers into credit customers. Retailers often mail personal letters to attract customers. In the

    event of promotion campaigning by finance companies, the demand may come both from

    existing customers with additional credit needs and also from new customers.

    Care is always taken by companies to adopt a policy of efficient credit collection, without

    sacrificing the quality of accounts. Of late the consumer credit industry has started paying

    attention to new graduates and the newly shifting families. Similarly finance companies also

    collect the addresses of new tenants from building societies or real estate agents. As the salaried

    class constitutes most reliable credit customers, finance companies exert great efforts to get tie-

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    ups with employers or employee co-operative societies, in order to meet their regular credit

    demands.

    Consumer Finance Insurance

    It is a common practice in countries like the United States to grant credit insurance in respect of

    finance to consumers. This is kind of insurance is called consumer credit insurance. The

    insurance provides for coverage in the eventuality of consumer default in installment payments.

    The premium for such insurance is usually collected from the customers.

    Case for Consumer Finance

    Consumer finance plays an important role in the mass production and distribution of consumer

    durables such as motor cars, TV sets, typewriters, radios, sewing machines,

    electrical appliances and many other goods. Offering credit is a great convenience to consumers.

    Further credit has come to occupy an important place in the modern competitive market. It is

    used as a selling device and also as an ideal method of sales promotion. A case in point is the

    wide usage of credit cards. Credit cards are a tool of modern credit play a key role in many

    western countries, enabling consumers to purchase a wide variety of goods and services.

    Following arguments given in favor of consumer finance

    a. Enjoying Possession

    An important benefit of consumer credit is that it allows people to enjoy the possession of goods

    without having to pay for them immediately. The user does not have to wait and save money for

    purchasing a dream product.

    b. Compulsory Saving

    Consumer credit allows for a mechanism of compulsory saving. This has the effect of inducing

    people into using their income more wisely. It promotes thrift among people and enables people

    with limited means to acquire goods.

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    c. Convenient mode

    Consumer credit through the open account system offers a convenient mode of acquiring

    consumer durables.

    d. Meeting emergency

    Consumer credit is useful in meeting emergencies such as illness, accident and death which

    involve unexpected expenses. This also helps save the esteem of the consumer in dire

    circumstances.

    e. Maximization of revenue

    Consumer credit failitates speedy disposal of goods which would have remained unsold in the

    absence of a credit facility to consumers. Credit induces more business. This is quiet true with

    regard to non- essential or luxury goods such as motor cars, trucks, fridges, typewriters, tv sets,

    all kinds of electrical appliances, sewing machines, etc., it is therefore possible for the

    manufacturers and dealers to secure ever increasing sales and profits through credit sales.

    f. Realization of dreams

    Consumer credit is a boon for a consumer who can enjoy the possession of goods without paying

    for them immediately. The installments can be conveniently paid spread over a fixed future

    period. Consumers are in a position to budget for the purchase of even expensive capital items

    out of their regular fixed and limited income. For instance it is quite possible for a newly married

    couple to establish an ultra modern lifestyle and enjoy all the modern amenities of life by

    acquiring goods immediately, without waiting for the accumulation of savings.

    g. accelerates industrial investments

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    Consumer credit accelerates investment in the consumer durable industry, ultimately giving rise

    to growing levels of income and employment. The facility of credit sales makes it possible to

    acquire goods of high and lasting value which are otherwise beyond the purchasing power of the

    middle and the lower income classes.

    h. enhanced living standard

    The facility of credit enables people of even limited means to acquire articles to enhance their

    general standard of living at an accelerated pace.

    i. promoting economic developments

    The facility of consumer credit promotes higher levels of investment, employment and income,

    thus raising the effective level of demand. All this result in industrial prosperity and employment

    multiplication. Thus the economy is able to achieve higher standards of growth and

    development.

    j. Exportation

    Credit sale in the form of deferred payments is a boon to small scale manufacturers and

    producers. The enhanced sales pave the way for exportable surplus, which in turn induce the

    industrial development. This ultimately contributes to the economic growth of developing

    countries.

    k. Effective stock Management

    Consumer credit facliltates quick disposal of surplus stock even during a period of depression.

    This helps prevent accumulation of stocks and ensures stable production. Better inventory

    turnover ratio maximizes sales and minimizes cost.

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    i. Large Scale Production

    Consumer credit is responsible for causing production on a large scale basis. This eventually

    makes it possible to price goods at a lower rate. This in turn engineers efficient delivery of

    product in the mass market.

    j. Protection Against Inflation

    With inflation becoming a permanent phenomenon, prices of all goods rise every year.

    Consumer credit serves as an effective antidote against such rising prices as it is possible toacquire goods without paying cash for the full price, resulting in consumers saving expenses in

    two ways. Firstly, the evil effects of inflation are warded off and secondly, the effective cash

    outflow and future installment payment is less because of depreciated money value.

    ATIO AL IMPORTA CE

    Consumer credit is a great boon to the modern economy. Credit greatly facilitates sales and

    distribution of capital goods which are indispensable to the modern economy. Consumer credit

    keeps the wheels of industry running smoothly thus contributing to industrial and economic

    development.

    Case against consumer finance

    Despite the fact that consumer credit for costly and durable goods is convenient and beneficial to

    all parties concerned, one must guard against excessive or indiscriminate credit demands.

    Consumer credit suffers from the following drawbacks

    Thoughtless Buying

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    Insolvency Costly credit (as the effective rate of interest is much higher) Risk to traders Artificial boom Bad debt risk Economic insatiability

    HIRE PURCHASI G (HPS)

    Definition

    The mode of acquiring ownership of consumer durables by individuals and productive assets by

    manufacturers, whereby the payment for the product is conveniently spread over a period of two

    or three years, is known as hire purchase system. Hire purchase serves as a convenient tool of

    credit in situations where it is difficult to save in advance to make the purchase of expensive

    articles but find it easier to make regular payment, weekly or monthly, after they receive the

    article.

    Characteristics

    Following are the characteristics features of hire purchasing:

    1. Popular method- hire purchase is the most popular method used for the sale of expensive

    and durable goods on credit

    2. Retention right- in hire purchase, the seller sells on credit to buyers, the security being the

    sellers right to retain property rights on the goods sold

    3. Installments- the hire purchase price is paid in installments spread over a fixed period

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    4. Ownership- the property rights in goods sold remains with the seller, and the buyer gets

    legal ownership of the article only after the payment of the last installment.

    5. Agreement- the hire purchase transaction takes place through a formal written agreement

    signed by the seller and the buyer.

    6. Possession- the buyer is given possession of the goods on payment of the first rental

    amount in cash known as down payment.

    7. Default- when the buyer defaults, i.e., fails to either pay the specified installments orinsure the article in accordance with the terms of contract, the seller has the right to

    terminate the hire purchase agreement and take re-possession of the article. Is the

    agreement is terminated because of default, the hirer of the buyer will have no claim to

    amount already paid, since that amount is already treated as rental charges.

    8. no beach of trust- under the hire purchase agreement, the buyer simply

    hires the article. The buyer cannot commit any criminal breach of trust. If the buyer does

    so, and manages to sell the article, the seller can recover article from the sub-buyer, since

    there is no transfer of ownership.

    Hire purchase agreement

    The hire purchase agreement serves as the basis of hire purchase financing. Following are some

    of the features of the agreement:

    a. Formal agreement- it is a formal agreement between a seller and a buyer, under which the

    seller agrees to transfer possession of an article to the buyer.

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    b. Document- it is a document that sets out the terms and conditions on the basis of which

    goods are sold on credit. It also sets out payment schedule spead over a fixed future

    period.

    c. Property- the property ownership right for the goods passes from the seller to the buyer

    only when the last installment is paid and only where the buyer fulfills all the terms of

    agreement,

    d. Owner- the seller if the owner of the goods, right up to the payment of the last

    installments. Therefore the seller can take possession of the article sold in the event of

    failure to pay the installments.

    Advantages of hire purchase system

    Hire purchase financing is an ideal mode of consumer and industrial credit in many countries.

    Presently, it has become a recognized method of doing business whenever it involves the sale of

    durable and high-price goods. Hire purchasing finance offers the following advantages:

    a. No immediate cash- hire purchase finance helps asset creation without having to

    immediately part with the cash

    b. Easy possession- the hire purchase financing system helps individuals of limited means to

    realize their dreams by facilitating the possession of the article

    c. Economic growth- hire purchase finance helps th growth of the economy by engancing,

    incestiment and sales. In addition, the mass sale of expensive and durable goods also

    contributes to employment generation. it helps mass production and accelerates industrial

    development and economic growth

    d. Thrift- hire purchase indicates/ forces the saving habit on the buyer so that it becomes possible to pay installments without default.

    e. Relief to buyer- it relieves the buyer of arranging for loans and advances which

    eventually involves a financial burden to pay for the asst. it is considered to be

    advantageous especially for the small sector farmers and industrialists.

    Disadvantages of hire purchase system

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    a. available only to reputed buyers

    b. induces mindless, indiscriminate and lberal purchases which may lead to bankruptcy

    c. buyer has to mortgage his/her future income

    d. danger of buyer losing property during depression, as the value of the property

    diminishes

    e. danger of buyer having to lose even the paid installments in the event of default

    f. higher price thus making the purchase, an expensive proposition

    g. loss to seller in the event of default by the buyer, which may result in the seller having to

    re- possess an article which may not fetch much market value

    Hire Purchase Cost

    Hire purchase finance is a lucrative form of financial investment. Although the field appears

    speculative, it provides a high interest of income to traders. In fact, traders earn double the

    nominal interest rates. Under the various systems of consumer credit, interest is calculated on the

    nominal rate that is added to the cash price of the asset purchased. The amount of installment is

    determined by dividing the purchase price with the number of months of credit provided by the

    trader. Interest liability remains the same throughout the period of credit as interest is calculated

    on fixed cost price of the asset.

    For traders, the higher installment price is justified on the frount that there is an inherent risk of

    default and repossession, and the article not fetching a price sufficient to pay for the unpaid

    installments.

    Eligibility

    Consumer credit, such as hire purchase and installment purchase etc is suitable for individuals

    who meet the following criteria:

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    a. persons with regular and stable income, and capacity to pay installments from the current

    income

    b. persons must be competent to enter into a contract and hence, a minot is not eligible for

    such sales

    c. foreigners and persons having no permanent residence in the country are disqualified for

    such credit sales

    d. persons having no settled or established life at one place are not allowed such credit sales

    Installment Credit System( ICS)

    Definition

    A system of consumer financing, whereby the payment of purchase price is deferred, to be paid

    in reasonable installments, is known as installment credit system;

    Features

    The installment system, which is a modified hire purchase sale, has the following features,

    a. An ordinary sale of goods with easy payment system

    b. The buyer obtains ownership and possession on payment of the first installment

    c. No possibility of the article sold being returned to the seller, since sale is complete

    immediately after the execution of the agreement

    d. No possibility of the article sold being returned to the seller, since sale is complete

    immediately after the execution of the agreement

    e. Seller has no right to recover possession of the goods even if the buyer commits a default

    in the payment of outstanding installments and there is no question of forfeiture of paid

    installments against default. However, he is entitled to recover his dues with the help of

    the court

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    HPS & ICS

    Similarities

    a. They are forms of consumer finance for the sale of expensive and durable goods

    b. They are recognized by the Indian Sale of Goods Act

    c. Recovery of the price is through installments spread over a fixed period of time

    d. Both deliver rich dividends in times of prosperity, but suffer heavily during depressions

    Suitability

    a. Separate identity or individuality to facilitate their recovery when there is a default

    b. Durability to sustain the long period of installments and facilitate re-possession in the

    even of a default

    c. Portability to facilitate re-possession in the even of a default

    d. High enough value to justify a hire purchase agreement

    e. Standard specifications to facilitate reselling, if necessary

    f. Stable value and good yield, or a sufficient profit margin

    The system of HPS & ICS is suitable for goods tht help to pay for themselves such as furniture,

    radio & TV sets, refrigerators, etc

    Safeguards

    The following factors should be considered when granting credit for hire purchase or installment

    sale:

    a. Perishability of goods

    b. Capital resources of the trader for investment

    c. The three Cs of the buyers financial and moral character, capacity and capital

    d. Degree of competition to be met and stability of trade

    e. Duration of credit, a shorter period when business is brisk and a longer period during the

    slack season, with the usual period ranging from five to seven or ten years

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    HPS vs. ICS

    S.No. Feature HPS ICS

    1. Actual sale Hp becomes an

    actual sale only on

    the payment of last

    installment

    The payment of first

    installment is

    sufficient to make ic

    an outright sale

    2. Legal ownership The buyer obtains

    possession without

    ownership until thelast installment

    payment

    Buyer obtains both

    ownership and

    possessionimmediately after

    the agreement is

    executed and first

    installment is paid

    to the seller

    3. Hirer/ owner Buyer s merely

    hiring the article,

    and hence is not its

    real owner

    Buyer is rightful

    owner on payment

    of fist installment

    4. Right to sewll Hire purchases

    cannot sell until last

    hire charge is paid

    Buyer can sell the

    article at any time

    5 Legal protection The seller gets

    maximum

    protection of law

    Buyer gets

    maximum

    protection of the law

    6. Default Buyer loses both the

    artivle ant the entire

    amount paid if there

    is default

    No risk of loss to

    buyer even on

    default

    7. Sellers ownership The seller can get

    back the ownershio

    The seller cannot

    repossess but has

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    and possession if

    there is a default

    remedy, can sue

    buyer in the court

    8. Bad debt Limited rish of bad

    debts

    High risk of bad

    debts