consumer protection current issues in the council of bureaux
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CONSEIL DES BUREAUX. COUNCIL OF BUREAUX. Consumer protection Current issues in the Council of Bureaux. Presented by Mariusz W. Wichtowski President. Managing Organisation of the International Motor Insurance Card System Under the aegis of the United Nations. COUNCIL OF BUREAUX. - PowerPoint PPT PresentationTRANSCRIPT
Consumer protectionCurrent issuesin the Council of BureauxPresented by
Mariusz W. Wichtowski
President
Managing Organisation of the International Motor Insurance Card SystemUnder the aegis of the United Nations
COUNCIL OF BUREAUX
Nihil novi sub sole
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
Key termsKey terms
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
• One Europe • Two systems • Protection• Real victim’s rights
Two systemsTwo systems
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
• Green Card
• Protection of Visitors
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUXGreen Card Green Card SystemSystem
• Members of the GC System46
• Multilateral Agreement 34
• GC basis12
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
• Population of Europe 750 million
• No of vehilcles 360 million
• Number of accidentsmillions/year
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
Green Card transborder
claims
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
• ca 400.000 claims/year
• over 1,8 billion €/year
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
Other transborder claims
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
• ca 7 500 claims/year compensation bodies – active only
• terra incognitadirect settlement
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUXCouncil of Council of BureauxBureaux
Unique facilitator
of the road traffic in Europe
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUXCouncil of Council of BureauxBureaux
Unique and coherent System
Two pilars
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUXCouncil of Council of BureauxBureaux
One roof for:National Bureaux
Guarantee fundsCompensation bodies
Information Centers
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUXPartners in Partners in claims handlingclaims handling
BureauxAgentsCorrespondentsClaims representativesCompensation bodiesGuarantee funds
• Protection• Trust• Financial stability• Uninsured driving• Fraud
? ″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
Key termsKey terms
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
Indentify risksIndentify risks
•Economical world crisis•Not predictable policy on the
national level•Low level of the supervision
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
External risksExternal risks
• Price war • Foreign activity of insurers• Insolvency of insurers
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
External risksExternal risks
•Reverse relationshipBureau – insurer – claims adjuster
•Lack of the mutual trust•Low financial disciplin •Delay of payments
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
Internal risksInternal risks
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
Mutual trustMutual trust
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
Real problemsReal problems
Consequences:
•Sanctions► obligatory monitoring► financial guaranties► financial penalties ► temporary suspension► termination of membership
•Distrust to such market and Bureau
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
Internal risksInternal risks
•Uninsured driving•Fraud
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUXAccumulative Accumulative risksrisks
• High level
over 1 billion € claims/year
• Serious problems
on particular markets
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUXUninsured Uninsured drivingdriving
• Low level of cooperation
• Impact on financial stability
• Negative psichological impact
• Who is the final payer?
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUXUninsured Uninsured drivingdriving
•Value of the costs
•Estimation: 10-15 % of claims paid
•Who is the final payer?
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
FraudFraud
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
Where is the consumer?
Who is the consumer?
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUX
Equal rights for the road usersReal guaranties for victimsUninsured drivingRoad safetyEducationFraud
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
COUNCIL OF BUREAUXAims for the Aims for the futurefuture
″We act for the protection of cross-border road traffic
victims”
166 Avenue LouiseB-1050 Brussels, Belgiumwww.cobx.org
Thank youThank you
for your kind attention for your kind attention
COUNCIL OF BUREAUX