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CITY OF PHOENIX HUMAN SERVICES DEPARTMENT REQUEST FOR QUALIFICATIONS (RFQu) RFQu-17-MSD-3 EMERGENCY FOOD SERVICE PROVIDER CONTACT PERSON ANDREA NEJERES PROCUREMENT OFFICER [email protected]

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CITY OF PHOENIX

HUMAN SERVICES DEPARTMENT

REQUEST FOR QUALIFICATIONS (RFQu) RFQu-17-MSD-3

EMERGENCY FOOD SERVICE PROVIDER

CONTACT PERSON ANDREA NEJERES

PROCUREMENT OFFICER [email protected]

CITY OF PHOENIX HUMAN SERVICES DEPARTMENT

RFQ NO. RFQu-17-MSD-3 EMERGENCY FOOD SERVICE PROVIDER

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TABLE OF CONTENTS SECTION I – BACKGROUND ................................................................................................... 3 SECTION II – SOLICITATION TRANSPARENCY POLICY ....................................................... 4 SECTION III – RFQ RESPONSE INFORMATION ..................................................................... 5 1. Schedule of Events – Dates are Subject to Change ................................................... 5 2. Pre-Submittal Conference ............................................................................................ 5 3. Submittals ..................................................................................................................... 5 4. Submittal Format and Content .................................................................................... 6 SECTION IV SCOPE OF WORK ............................................................................................... 7 SECTION V – SOLICITATION PROCESS AND PROCEDURES .............................................10 1. Inquiries .......................................................................................................................10 2. Changes to the RFQu and Obtaining a copy of the Solicitation and Addenda .......10 3. Evaluation and Selection .............................................................................................10 4. Offeror(s) Incurred Costs ............................................................................................11 5. Agreement ...................................................................................................................11 6. Reservation of Rights by City .....................................................................................11 7. Evaluation of Submittals .............................................................................................12 8. Late Offers ...................................................................................................................13 9. Right to Disqualify .......................................................................................................13 10. Applicable Law.............................................................................................................13 11. Compliance With Laws ................................................................................................13 12. No Verbal Agreements ................................................................................................13 13. Organization Employment Disclaimer ........................................................................14 14. Violations Disclosure ..................................................................................................14 15. Responsibility for Compliance with Legal Requirements .........................................14 16. Transactional Conflicts of Interest .............................................................................14 17. Non-waiver of Liability .................................................................................................14 18. Fund Appropriation Contingency ...............................................................................15 19. No Israel Boycott .........................................................................................................15 SECTION VI – PROTEST PROCESS .......................................................................................16 SECTION VII – ADDITIONAL TERMS AND CONDITIONS ......................................................17 1. Insurance and Indemnification Requirements ...........................................................17 2. Insurance Requirements .............................................................................................17 3. Equal Employment Opportunity .................................................................................20 4. Legal Worker Requirements .......................................................................................21 5. Lawful Presence Requirement ....................................................................................21 6. Confidentiality and Data Security ...............................................................................22 7. Contractor and Subcontractor Worker Background Screening. ..............................22 SECTION VIII – ATTACHMENTS AND EXHIBITS ...................................................................26 ATTACHMENT ‘A’ - SOLICITATION CONFLICT AND TRANSPARENCY DISCLOSURE FORM ................................................................................................... 26 ATTACHMENT ‘B’ - REFERENCES ............................................................................ 28 ATTACHMENT ‘C’ - OFFER ........................................................................................ 29 ATTACHMENT ‘D’ - SOLICITATION QUESTIONNAIRE ............................................. 30 EXHIBIT ‘A’ – SUBMITTAL CHECKLIST .................................................................... 32 EXHIBIT ‘B’ – CITY OF PHOENIX KITCHEN FACILITIES, LOCATIONS AND MAP . 33

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SECTION I – BACKGROUND The City of Phoenix Human Services Department is inviting qualified Offerors to submit a written Statement of Qualifications (SOQ) for Emergency Food Service Provider services. The City is seeking to establish a Qualified Vendors List to be used in emergencies to feed occupants of mass care shelters. Qualified offerors shall provide food services, on-site preparation and/or catering services including, but not limited to complete management, control, purchasing of all food and condiments, receipt, storage, handling, processing, packaging, preparation, food serving, clean up, transport, repair and maintenance of food service equipment. The City will choose the location(s) where the services will be provided. The location will be determined based on the emergency situation and will be within the City of Phoenix boundaries. See Exhibit ‘B’ City of Phoenix Boundary Map. Food services facilities shall meet all required public health code requirements including the use of commercial grade NSF certified equipment, sealed floor surfaces, HVAC, insect control devices (screens or air curtains), effective equipment and utensil sanitation practices, and the appropriate class and quantity of fire suppression equipment. The capability of on-site food preparation via mobile kitchen unit(s) is preferred, particularly for the hot food items, however, the City has Production Kitchens (Food is cooked and served. These kitchens hold a Maricopa County Senior Food Service Class 3 permit) and Service Kitchens (Food is served only. These kitchens hold a Maricopa County Service Kitchen Class 2 permit) available for use, if needed. See Exhibit B for all addresses of all City Kitchens. The overall scope of the food service operation must comply with the most current edition of the FDA Food Code. A copy of the code shall be available within each food preparation facility. http://www.fda.gov/Food/GuidanceRegulation/RetailFoodProtection/FoodCode/default.htm The food service operation must also comply with the most current edition of the Maricopa County Environmental Health Code. http://www.maricopa.gov/regulations/es/pdf/hc.pdf

CITY OF PHOENIX HUMAN SERVICES DEPARTMENT

RFQ NO. RFQu-17-MSD-3 EMERGENCY FOOD SERVICE PROVIDER

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SECTION II – SOLICITATION TRANSPARENCY POLICY

Commencing on the date and time a solicitation is published, potential or actual offerors or respondents (including their representatives) shall only discuss matters associated with the solicitation with the Mayor, any members of City Council, the City Manager, any Deputy City Manager, or any department director directly associated with the solicitation (including in each case their assigned staff, except for the designated Procurement Officer) at a public meeting, posted under Arizona Statutes, until the resulting contract(s) are awarded to all offers or responses are rejected and the solicitation is cancelled without any announcement by the Procurement Officer of the City’s intent to reissue the same or similar solicitation. As long as the solicitation is not discussed, Offerors may continue to conduct business with the City and discuss business that is unrelated to the solicitation with the City staff who is not involved in the selection process. Offerors may discuss their proposal or the solicitation with the Mayor or one or more members of the Phoenix City Council, provided such meetings are scheduled through the Procurement Officer conducted in person at 200 West Washington Street, 18th Floor, Phoenix, Arizona, 85003-1611, and are posted as open meetings with the City Clerk at least twenty-four (24) hours prior to the scheduled meetings. The City Clerk will be responsible for posting the meetings. The posted notice shall identify the participants and the subject matter, as well as invite the public to participate. With respect to the selection of the successful Offerors, the City Manager and/or City Manager's Office will continue the past practice of exerting no undue influence on the process. In all solicitations of bids and proposals, any direction on the selection from the City Manager and/or City Manager's Office and Department Head (or representative) to the proposal review panel or selecting authority must be provided in writing to all prospective offerors. This policy is intended to create a level playing field for all Offerors, assure that contracts are awarded in public, and protect the integrity of the selection process. OFFERORS THAT VIOLATE THIS POLICY SHALL BE DISQUALIFIED. After official disqualification notice is received, the Offeror may follow the Protest process, unless the Solicitation is cancelled without notice of intent to re-issue. “To discuss” means any contact by the offeror, regardless of whether the City responds to the contact. Offerors that violate this policy shall be disqualified until the resulting contract(s) are awarded, or all offers or responses are rejected and the solicitation is cancelled without any announcement by the Procurement Officer of the City’s intent to reissue the same or a similar solicitation. The City interprets the policy as continuing through a cancellation of a solicitation until Council award of the contract, as long as the City cancels with a statement that the City will rebid the solicitation.

CITY OF PHOENIX HUMAN SERVICES DEPARTMENT

RFQ NO. RFQu-17-MSD-3 EMERGENCY FOOD SERVICE PROVIDER

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SECTION III – RFQ RESPONSE INFORMATION 1. Schedule Of Events – Dates are Subject to Change

Pre-Submittal Conference April 4, 2017 Written Inquiries Due Date April 7, 2017 Submittal Due Date April 20, 2017 City Council Approval Date June 7, 2017

2. Pre-Submittal Conference

Pre-Submittal Conference: Offerors are encouraged to attend the Pre-Submittal Conference, April 4, 2017 at 10:00 AM Local Time at Phoenix City Hall, 200 Washington Street, 18th Floor, West Conference Room, Phoenix, AZ 85003-1611.

3. Submittals

A. Submittals shall be submitted in a sealed envelope or package and received at the following location no later than April 20, 2017 at 2:00 PM:

City of Phoenix Human Services Department Attn: Andrea Nejeres, Procurement Officer 200 W. Washington Street, 18th Floor Phoenix, AZ 85003-1611 Submittals must be in the actual possession of the City at the designated location on or prior to the exact time and date indicated above. Submittals received after the deadline will be deemed non-responsive and not considered, except for good cause. Offerors mailing their responses should allow sufficient time to ensure delivery by the date and time specified. The prevailing clock will be the City’s clock at the location designated for the delivery of the proposal. Submittals submitted by fax or email will be disqualified. Parking is available in the Municipal Parking Garage at 305 W. Washington Street, entrance on 4th Avenue, between Washington Street and Jefferson Avenue. Metered parking is within close proximity to the Phoenix City Hall building.

CITY OF PHOENIX HUMAN SERVICES DEPARTMENT

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4. Submittal Format and Content

B. Offeror must submit one (1) original and five (5) copies of their submittal.

1) The submittal shall include the following and should be submitted in the following sequence:

a. Cover Letter - Provide a cover letter that includes full company name, address,

phone number and the email address of your contact person. b. Statement of Qualifications (SOQ) - Shall be limited to a maximum of twenty

(20) pages. Each page must be numbered. Double-sided pages will be counted as two pages. All pages exceeding the specified maximum page limit will be removed from the SOQ and not considered in the evaluation.

i. Shall contain a description of how the work will be performed and shall relate specifically to the items listed on Attachment D

ii. Shall contain past experience providing similar large scale emergency services, challenges faced, and resolution of those challenges.

iii. An organization chart (managers/executive team/key personnel) shall be included.

c. Résumés for key staff, including managers and supervisors proposed for this solicitation. Résumés shall not exceed two (2) pages each.

d. Solicitation Conflict and Transparency Disclosure Form (Attachment A) - Must be completed, signed by an Authorized Signatory of your organization, and submitted with your submittal. All questions must be answered. Failure to submit this form will result in the submittal being deemed non-responsive or rejected.

e. List of current business references (Attachment B) f. Offer Form (Attachment C) - The Offer Form must be completed, signed by an

Authorized Signatory of your organization and submitted with your Submittal. g. Solicitation Questionnaire (Attachment D) – Must be completed and submitted

with your submittal. All questions must be answered. Failure to submit this form will result in the submittal being deemed non-responsive or rejected.

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SECTION IV SCOPE OF WORK Qualified Offeror Requirements The Qualified Offeror shall: 1. Provide appetizing, well-balanced, hot or cold meals, sack/box lunches, and/or shelf

stable meals.

2. Ensure hot/cold meals, sack/box lunches, and/or shelf stable meals are available and packaged for pick up when ordered by shelter residents.

3. Provide refrigeration for sack/box lunches or supplemental foods and beverages.

4. Provide hot and cold food thermometers for monitoring food temperatures.

5. Provide a variety of dietary requirements related to age, disability, or medical condition. (e.g., liquid diet, gluten free, low-sodium, low sugar, baby formula, etc.)

6. Offeror may elect to provide food preference to shelter residents. (e.g., vegan, vegetarian, kosher, etc.)

7. Adhere to the most current editions of the FDA Food Code and Maricopa County Environmental Health Code.

8. Have the following: a. Permit to Operate b. Kitchen Manager Certification c. Food Handlers Certificates

9. Respond by being onsite and serving meals within twelve (12) hours of verbal or written

notification.

10. Support any number of shelters at once. The estimated total number of shelter residents at one shelter is 200 and all sites is 37,000.

11. Provide each shelter resident three (3) meals per day.

12. Sustain operations for at least three (3) days.

13. Ensure food service personnel are neat and clean in appearance and shall: a. Wear uniforms, aprons, and other apparel required by the FDA Food Code. A “T-

shirt” and baseball type cap, worn correctly, will suffice as a uniform; b. Wear ID tags or badges that show the employee’s name and identifies the Offeror’s

company; c. Wear hair restraints (hairnets or caps or other appropriate restraint) at all times.

Long hair hanging out of caps without a restraint is not acceptable.

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RFQ NO. RFQu-17-MSD-3 EMERGENCY FOOD SERVICE PROVIDER

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d. Wear single-use, food-grade gloves.

14. Provide phosphate-free, antibacterial liquid soap and paper towels for hand washing facilities.

15. Provide all cooking and serving equipment, serving utensils, disposable tableware, and supplies.

a. Provide an adequate number of serving utensils. b. All drinking cups shall be a minimum of 12-ounces. Cups must be manufactured

from FDA sanctioned hydro-chlorofluorocarbons (HCFC) blowing agents. c. Disposable tableware including plates and bowls, and wrapped medium weight

polypropylene cutlery kit including knife, fork, spoon, napkin, salt & pepper.

16. Provide meals serviced and consumed at the incident dining area, and/or feeding tent, except for sack/box lunches, shelf stable meals, or packaged meals that are picked up. Offeror is not responsible for the food safety of meals that are removed from the incident dining area and/or feeding tent (soft sided structure that has been setup as a location to provide meals to either those impacted or responding to a disaster).

17. Provide hot meals serviced by Offeror’s personnel except the drink-service bar, condiment bar, and dessert bar that accompanies the hot meals.

18. Offeror may elect to consolidate drinks and drink condiments in a single location (drink-service bar).

19. Offeror may elect to consolidate breakfast and dinner condiments in a single location (condiment bar).

20. Offeror may elect to consolidate desserts in a single location (dessert bar).

21. Ensure that all self-service bars are monitored and maintained by assigned Offeror personnel trained in safe food handling procedures.

22. Be responsible for making the plumbing connection to an approved and designated on-site potable water source for water requirements of any Mobile Food Service Unit or associated equipment.

23. Coordinate with the designated shelter management and make the plumbing connections necessary for removal of wastewater from the kitchen unit’s holding tanks to a designated on-site sewer access point.

24. Arrange for pick up and disposal of all solid and liquid waste products, as needed.

25. Provide and utilize a verifiable system to count and record the number of hot meals served and submitted for approval by the City’s contract representative.

CITY OF PHOENIX HUMAN SERVICES DEPARTMENT

RFQ NO. RFQu-17-MSD-3 EMERGENCY FOOD SERVICE PROVIDER

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a. Reconcile meal count with Offeror’s Food Service Manager (FSM) and the Food Service Administrative Clerk (Meal Counter) at the end of each meal. The FSM and MC must co-sign the meal register after reconciliation and the meal register shall be retained to become supporting documentation for invoicing purposes.

b. For meal counting purposes, second helpings at breakfast shall not be considered an additional meal.

c. For meal counting purposes, second helpings at dinner meal shall not be considered an additional meal unless a meat item is served.

CITY OF PHOENIX HUMAN SERVICES DEPARTMENT

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SECTION V – SOLICITATION PROCESS AND PROCEDURES 1. Inquiries

All questions about this RFQu must be submitted in writing to [email protected] no later than April 7, 2017 by 2:00 PM. A response to all questions submitted will be posted to the City’s solicitation website at: https://www.phoenix.gov/solicitations.

2. Changes to the RFQu and Obtaining a copy of the Solicitation and Addenda Offerors are responsible for obtaining any and all information relevant to this solicitation. Changes to this RFQu will be in writing as an addendum. Offerors may download the complete solicitation and any addenda from https://www.phoenix.gov/solicitations. The City shall not be responsible for any oral instructions given by any City employee, consultant, or official regarding RFQu instruction, specifications, or documents. Offerors shall acknowledge receipt of a RFQu Solicitation Addendum by signing and returning the document with the submittal. Failure to submit the addendum with the solicitation response may be grounds for deeming a submittal non-responsive. Internet access is available at all public libraries. Any interested Offerors without internet access may obtain this solicitation by calling (602) 534-1032

3. Evaluation and Selection

A. After evaluating all submissions, the City may ask some or all of the firms that submitted a response to participate in interviews. Upon completion of the evaluation process, the City may assign a detailed scope of work to the selected candidate and negotiate fees for services.

B. SOQ’s should be concise, well-organized according to the requested information,

clearly written and limited to no more than twenty (20) pages. The review process places considerable emphasis on the responsiveness of the SOQ to the requirements outlined above. SOQ’s that are not written specifically in response to this request cannot receive serious consideration.

C. All Submittals will be evaluated on the basis of the criteria listed above in the Submittal

Instructions Section of this RFQu. All firms that provide a Submittal will be notified when a selection is made.

D. The firms under consideration for this RFQu will be evaluated by an evaluation

committee. The City reserves the right to request supplemental information that the Evaluation Committee deems necessary to make a selection. The Committee may be supplemented by outside professionals or professionals from other City departments who can provide additional expertise.

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E. Erasures, interlineations, or other modifications of your Submittal shall be initialed in

original ink by the authorized signatory of your organization. No Submittal shall be altered, amended or withdrawn after the specified due date and time. The City is not responsible for Offeror’s errors or omissions. All time periods stated as a number of days shall be calendar days.

4. Offeror(s) Incurred Costs

Each Offeror will be responsible for all costs incurred in or preparing for a response to this RFQu. All materials and documents submitted by the Offeror in response to this RFQu or any additional requests for materials and documents made by the City for evaluation pursuant to this RFQu will become the property of the City and will not be returned. The selected Offerors shall be responsible for all costs incurred by it during negotiations.

5. Agreement

A. The City shall establish a Qualified Vendors List (QVL) based on the results of the

evaluation process. Offerors who meet the qualifications and are deemed responsive and responsible will be placed on the QVL. Once established, the QVL shall be in effect for five (5) years. The City shall draft all final contracts and documents that result from this RFQu.

B. The language contained in this RFQu and the Offeror's statement of qualifications will form the basis of any resulting Contracts. However, this RFQu does not commit the City to enter into a Contract, to pay any costs incurred in the preparation of a submittal to this request or in subsequent negotiations, or to procure contracts for the service.

6. Reservation of Rights by City

A. The City is not obligated to accept any submittal or to negotiate with any Offeror. The City reserves the right to accept submittals which are deemed most favorable and in the best interests of the City after all submittals have been examined and canvassed, to reject any or all submittals, and to be the sole judge of the best Offerors suited for the City.

B. The issuance of this RFQu and the acceptance of a Submittal do not constitute an agreement by the City that any contract shall actually be entered into by the City. The City expressly reserves the right to:

i.Waive any immaterial defect or informality in any Submittal. ii.Reject any or all Submittals. iii.Reissue a RFQu. iv.Procure any service by any other means.

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v.Request additional information and data from any or all companies. vi.Negotiate with any qualified Offeror.

C. The City may confirm any information provided in the Offeror’s submittal, or inspect any

of the Offeror’s facilities that would be utilized in connection with performing services under any resulting contract.

7. Evaluation of Submittals

The City will use its discretion in applying the following processes to this solicitation.

A. Determining Responsiveness and Responsibility

i.Offers will be reviewed for documentation of minimum qualifications, completeness, and compliance with the Solicitation requirements. The City reserves sole discretion to determine responsiveness and responsibility.

ii.Responsiveness: Nonresponsive submittals will not be considered in the evaluation process. The RFQu states criteria that determine responsiveness, and the RFQu includes terms and conditions that if included or excluded from submittals (as the case may be) will render a submittal nonresponsive. Exceptions, conditions, reservations, or understandings are presumed to be unacceptable, and a Submittal that includes unacceptable exceptions, conditions, reservations, or understandings may be rejected as nonresponsive. Alternatively, the City in its sole discretion may instruct in writing that any Offeror remove the conditions, exceptions, reservations or understandings. If the Offeror fails to do so in writing, the City may determine the Submittal to be nonresponsive.

iii.Responsibility: To obtain true economy, the City must conduct solicitations to minimize the possibility of a subsequent default by the offeror, late deliveries, or other unsatisfactory performance that may result in additional administrative costs. It is important that the Offeror be a responsible offeror. Responsibility includes the Offeror’s integrity, skill, capacity, experience, and facilities for conducting the work to be performed.

iv.The Procurement Officer, in consultation with legal counsel, will review each Submittal to determine if the Offeror is responsible. The City’s determination as to whether an Offeror is responsible will be based on the information furnished by the Offeror, interviews (if any), any information at the City’s request, information in any best and final offer, and information received from Offeror’s references, including information about Offeror’s past history, terminations for convenience or cause, contract breach lawsuits or notices of claim and any other sources the City deems appropriate. Offeror placement on the Qualified Vendors List and/or award of a contract resulting from the Solicitation will not be made until any necessary investigation, which each Offeror agrees to permit by submitting its Offer, is made by the City as it deems necessary.

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v.A review of responsibility may occur up to the point in time the City establishes a

Qualified Vendor List and/or contract award.

vi.The Offeror’s unreasonable failure to promptly supply information in connection with an inquiry with respect to responsibility may be grounds for a determination of non-responsibility with respect to such Offeror.

8. Late Offers

Late Offers must be rejected, except for good cause. If a late Offer is submitted, the Department will document the date and time of the submittal of the late Offer, keep the Offer and notify the Offeror that its Offer was disqualified for being a late Offer.

9. Right to Disqualify

The City reserves the right to disqualify any Offeror who fails to provide information or data requested or who provides materially inaccurate or misleading information or data. The City further reserves the right to disqualify any Offeror on the basis of any real or apparent conflict of interest that is disclosed by the Offeror submitted or any other data or information available to the City. This disqualification is at the sole discretion of the City. By submission of a Submittal hereunder, the Offeror waives any right to object now or at any future time, before anybody or agency including, but not limited to, the City Council of the City or any court as to the exercise by the City of such right to disqualify or as to any disqualification by reason of real or apparent conflict of interest determined by the City. The City reserves the right to replace the disqualified Offeror.

10. Applicable Law Any and all disputes arising under any contract or out of the RFQu herein called for, shall be governed according to the laws of the State of Arizona, and the Offeror submitting a Submittal agrees that the venue for any such action brought to enforce provisions of the Contract shall be in the State of Arizona.

11. Compliance With Laws Each time the Offeror enters into a contract with the City, the Offeror shall at all times comply with all applicable laws, ordinances, statutes, rules and regulations.

12. No Verbal Agreements

No verbal agreement or conversation with any officer, agent, or employee of the City either before or after execution of the contract, shall affect or modify any of the terms or obligations contained or to be contained in the contract. Any such verbal agreements or conversation shall be considered as unofficial information and in no way binding upon the City or the Offeror. All agreements shall be in writing and contract changes shall be by written amendment signed by both parties.

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13. Organization Employment Disclaimer

Any contract entered into as a result of this RFQu shall set forth the relationship between the City and the Offeror, and the rights and obligations of the parties shall only be those expressly set forth therein. The Offeror will be required to agree as part of any contract entered into as the result hereof that no person supplied by it in the performance of the contract is an employee of the City, and further agrees that no rights of the City's Civil Service, Retirement or Personnel Rules accrue to any such persons. Any contracting party shall have the total responsibility for all salaries, wages, bonuses, retirement, withholdings, worker's compensation and occupational disease compensation insurance, unemployment compensation, other benefits and taxes and premiums appurtenant thereto concerning such persons provided by such Offerors in the performance of the contract, and shall save and hold the City harmless with respect thereto.

14. Violations Disclosure

A. Each time the Offerors enter into a contract with the City, the Offerors shall notify the City and specifically identify any notices from any regulatory authority with respect to any violation or alleged violation of any law or regulation by the Offerors or any subcontractor.

B. Further, the Offerors shall be required to immediately notify the City of any inspection,

audit, or review by any regulatory authority or records procedure of the Offerors or its subcontractors and provide the City with a copy of any written findings prepared by such regulatory authority in connection with such inspection, audit, or review.

15. Responsibility for Compliance with Legal Requirements

The Offeror's products, services, and facilities shall be in full compliance with all applicable federal, state, and local health, environmental, and safety laws, regulations, standards, and ordinances, regardless of whether or not they are referred to by the City.

16. Transactional Conflicts of Interest

The Offerors acknowledge that any contract resulting from this RFQu submittal is subject to cancellation by the City pursuant to the provisions of Section 38-511, Arizona Revised Statutes.

17. Non-waiver of Liability

The City, as a public entity supported by tax monies, in execution of its public trust, cannot agree to waive any lawful or legitimate right to recover monies lawfully due it. Therefore, any Offeror submitting an Submittal agrees that it will not insist upon or demand any statement whereby the City agrees to limit in advance or waive any right the City might have to recover actual lawful damages in any court of law under applicable Arizona law.

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18. Fund Appropriation Contingency

The Offeror recognizes that any agreement entered into shall commence upon the day first provided and continue in full force and effect until termination in accordance with its provisions. The Offerors herein recognize that the continuation of any agreement after the close of any given fiscal year of the City of Phoenix, which fiscal years end on June 30 of each year, shall be subject to the approval of the budget of the City of Phoenix providing for or covering such agreement item as an expenditure therein. The City does not represent that said budget item will be actually adopted, said determination being the determination of the City Council at the time of the adoption of the budget.

19. No Israel Boycott

The Offeror certifies that it is not currently engaged in, and agrees for the duration of any resulting contract to not engage in, a boycott of Israel.

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SECTION VI – PROTEST PROCESS

An Offeror that submits a Submittal that is disqualified may challenge the disqualification by filing a protest within seven (7) calendar days of the date of the City’s notice of disqualification. Any protests that challenge the solicitation (due to alleged error or ambiguity or other solicitation defects) must be filed seven (7) calendar days prior to the due date for the solicitation. NOTE that the Submittal due date will not be changed unless the City issues an addendum, regardless of a filing of a solicitation protest. Offerors who meet the qualifications and are deemed responsive and responsible will be placed on the QVL. The QVL will be posted at: https://www.phoenix.gov/finance/business-opportunities/bid-awards-and-recommendations An unsuccessful Offeror may file a protest no later than seven (7) calendar days after the recommendation is posted on the website, except for protests regarding disqualification, which must be protested within seven days of the disqualification notice. All protests shall be in writing, filed with the Procurement Officer identified in the solicitation and include the following:

A. Identification of the solicitation number; B. The name, address and telephone number of the protester; C. A detailed statement describing the legal and factual grounds for the protest,

including copies of relevant documents; D. The form of relief requested; and E. The signature of the protester or its authorized representative.

The Procurement Officer will render a written decision within a reasonable period of time after the protest is filed. The City will not request City Council authorization to award the contract until the protest process is completed.

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SECTION VII – ADDITIONAL TERMS AND CONDITIONS

The following terms and conditions shall apply, be incorporated and made a part of the agreement between the City of Phoenix and Offeror:

1. Insurance and Indemnification Requirements

Indemnification The Contractor (“Indemnitor”) must indemnify, defend, save and hold harmless the City of Phoenix and its officers, officials, agents, and employees (“Indemnitee”) from and against any and all claims, actions, liabilities, damages, losses, or expenses (including court costs, attorneys’ fees, and costs of claim processing, investigation and litigation) (“Claims”) caused, or alleged to be caused, in whole or in part, by the negligent or willful acts or omissions of the Contractor or any of its owners, officers, directors, agents, employees or subcontractors in connection with this Contract. This indemnity includes any claim or amount arising out of or recovered under the Workers’ Compensation Law or arising out of the failure of the Contractor to conform to any federal, state or local law, statute, ordinance, rule, regulation or court decree. It is the specific intention of the parties that the Indemnitee will, in all instances, except for Claims arising solely from the negligent or willful acts or omissions of Indemnitee, be indemnified by the Contractor from and against any and all Claims. The Contractor will be responsible for primary loss investigation, defense and judgment costs where this indemnification applies. In consideration of the award of this Contract, the Contractor agrees to waive all rights of subrogation against Indemnitee for losses arising from the work performed by the Contractor for the City. The obligations of the Contractor under this provision survive the termination or expiration of this Contract.

2. Insurance Requirements

The Contractor and subcontractors must procure and maintain until all of their obligations have been discharged, including any warranty periods under this Contract are satisfied, insurance against claims which may arise from or in connection with the performance of the work hereunder by the Contractor, his agents, representatives, employees or subcontractors. These insurance requirements are minimum requirements for this Contract and in no way limit the indemnity covenants contained in this Contract. The City in no way warrants that the minimum limits stated in this section are sufficient to protect the Contractor from liabilities that might arise out of the performance of the work under this Contract by the Contractor, his agents, representatives, employees or subcontractors and the Contractor is free to purchase additional insurance as may be determined necessary.

A. MINIMUM SCOPE AND LIMITS OF INSURANCE: The Contractor must provide

coverage with limits of liability not less than those stated below. An excess liability policy or umbrella liability policy may be used to meet the minimum liability requirements provided that the coverage is written on a “following form” basis.

1. Commercial General Liability – Occurrence Form Policy must include bodily injury, property damage and broad form contractual

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liability coverage.

• General Aggregate $2,000,000 • Products – Completed Operations Aggregate $1,000,000 • Personal and Advertising Injury $1,000,000 • Each Occurrence $1,000,000

a. The policy must be endorsed to include coverage for sexual abuse and

molestation. b. The policy must be endorsed to include the following additional insured language:

"The City of Phoenix is named as an additional insured with respect to liability arising out of the activities performed by, or on behalf of the Contractor".

2. Automobile Liability

Bodily Injury and Property Damage coverage for any owned, hired, and non-owned vehicles used in the performance of this Contract.

• Combined Single Limit (CSL) $1,000,000

a. The policy must be endorsed to include the following additional insured language:

"The City of Phoenix is named as an additional insured with respect to liability arising out of the activities performed by, or on behalf of the Contractor, including automobiles owned, leased, hired or borrowed by the Contractor".

3. Worker's Compensation and Employers' Liability

Workers' Compensation Statutory Employers' Liability • Each Accident $100,000 • Disease – Each Employee $100,000 • Disease – Policy Limit $500,000

a. Policy must contain a waiver of subrogation against the City of Phoenix. b. This requirement does not apply when a contractor or subcontractor is exempt

under A.R.S. 23-901, AND when such Contractor or subcontractor executes the appropriate sole proprietor waiver form.

4. Professional Liability (Errors and Omissions Liability)

The policy must cover professional misconduct or lack of ordinary skill for those positions defined in the Scope of Services of this contract.

• Each Claim $1,000,000 • Annual Aggregate $1,000,000

a. In the event that the professional liability insurance required by this Contract is

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written on a claims-made basis, the Contractor warrants that any retroactive date under the policy must precede the effective date of this Contract; and that either continuous coverage will be maintained or an extended discovery period will be exercised for a period of two (2) years beginning at the time work under this Contract is completed.

B. ADDITIONAL INSURANCE REQUIREMENTS: The policies must include, or be

endorsed to include, the following provisions:

1. On insurance policies where the City of Phoenix is named as an additional insured, the City of Phoenix is an additional insured to the full limits of liability purchased by the Contractor even if those limits of liability are in excess of those required by this Contract.

2. The Contractor's insurance coverage must be primary insurance and non-contributory with respect to all other available sources.

C. NOTICE OF CANCELLATION: For each insurance policy required by the insurance

provisions of this Contract, the Contractor must provide to the City, within 2 business days of receipt, a notice if a policy is suspended, voided or cancelled for any reason. Such notice must be mailed, emailed, hand delivered or sent by facsimile transmission to Human Services Department Procurement Office, 200 W. Washington Street, 18th Floor, Phoenix, Arizona 85003-1611, [email protected].

D. ACCEPTABILITY OF INSURERS: Insurance is to be placed with insurers duly

licensed or authorized to do business in the state of Arizona and with an “A.M. Best” rating of not less than B+ VI. The City in no way warrants that the above-required minimum insurer rating is sufficient to protect the Contractor from potential insurer insolvency.

E. VERIFICATION OF COVERAGE: The Contractor must furnish the City with certificates

of insurance (ACORD form or equivalent approved by the City) as required by this Contract. The certificates for each insurance policy are to be signed by a person authorized by that insurer to bind coverage on its behalf. All certificates and any required endorsements are to be received and approved by the City before work commences. Each insurance policy required by this Contract must be in effect at or prior to commencement of work under this Contract and remain in effect for the duration of the project. Failure to maintain the insurance policies as required by this Contract or to provide evidence of renewal is a material breach of contract.

All certificates required by this Contract must be sent directly to Procurement Officer, 200 W. Washington Street, 18th Floor, Phoenix, Arizona 85003-1611, [email protected]. The City project/contract number and project description must be noted on the certificate of insurance. The City reserves the right to require complete, certified copies of insurance policies required by this Contract at any time. DO NOT SEND CERTIFICATES OF INSURANCE TO THE CITY'S RISK MANAGEMENT DIVISION.

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F. SUBCONTRACTORS: The Contractors’ certificate(s) must include all subcontractors

as additional insureds under its policies or the Contractor must furnish to the City separate certificates and endorsements for each subcontractor. All coverages for subcontractors must be subject to the minimum requirements identified above.

G. APPROVAL: Any modification or variation from the insurance requirements in this Contract must be made by the Law Department, whose decision is final. Such action will not require a formal Contract amendment, but may be made by administrative action.

3. Equal Employment Opportunity

A. In order to do business with the City, Contractor must comply with Phoenix City Code, 1969, Chapter 18, Article V, as amended, Equal Employment Opportunity Requirements. Contractor will direct any questions in regard to these requirements to the Equal Opportunity Department, (602) 262-6790.

For suppliers/lessees with 35 employees or less:

B. Any supplier/lessee in performing under this contract shall not discriminate against

any worker, employee or applicant, or any member of the public, because of race, color, religion, sex, national origin, age, or disability, nor otherwise commit an unfair employment practice. The supplier and/or lessee will ensure that applicants are employed, and employees are dealt with during employment without regard to their race, color, religion, sex, national origin, age, or disability. Such action shall include but not be limited to the following: Employment, promotion, demotion or transfer, recruitment or recruitment advertising, layoff or termination; rates of pay or other forms of compensation; and selection for training; including apprenticeship. The supplier further agrees that this clause will be incorporated in all subcontracts with all labor organizations furnishing skilled, unskilled and union labor, or who may perform any such labor or services in connection with this contract. Supplier/lessee further agrees that this clause will be incorporated in all subcontracts, job-consultant agreements or subleases of this agreement entered into by supplier/lessee.

For suppliers/lessees with more than 35 employees:

B. Any supplier/lessee in performing under this contract shall not discriminate against

any worker, employee or applicant, or any member of the public, because of race, color, religion, sex, national origin, age, or disability, nor otherwise commit an unfair employment practice. The supplier and/or lessee will ensure that applicants are employed, and employees are dealt with during employment without regard to their race, color, religion, sex, national origin, age, or disability. Such action shall include but not be limited to the following: Employment, promotion, demotion or transfer, recruitment or recruitment advertising, layoff or termination; rates of pay or other forms of compensation; and selection for training; including apprenticeship. The supplier further agrees that this clause will be incorporated in all subcontracts with all

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labor organizations furnishing skilled, unskilled and union labor, or who may perform any such labor or services in connection with this contract. Supplier/lessee further agrees that this clause will be incorporated in all subcontracts, job-consultant agreements or subleases of this agreement entered into by supplier/lessee. The supplier/lessee further agrees not to discriminate against any worker, employee or applicant, or any member of the public, because of sexual orientation or gender identity or expression and shall ensure that applicants are employed, and employees are dealt with during employment without regard to their sexual orientation or gender identity or expression.

C. Documentation. Suppliers and lessees may be required to provide additional

documentation to the Equal Opportunity Department affirming that a nondiscriminatory policy is being utilized.

D. Monitoring. The Equal Opportunity Department shall monitor the employment policies

and practices of suppliers and lessees subject to this article as deemed necessary. The Equal Opportunity Department is authorized to conduct on-site compliance reviews of selected firms, which may include an audit of personnel and payroll records, if necessary.

4. Legal Worker Requirements

The City is prohibited by A.R.S. § 41-4401 from awarding an agreement to any contractor who fails, or whose subcontractors fail, to comply with A.R.S. § 23-214(A). Therefore, contractor agrees that:

A. Contractor and each subcontractor it uses warrants their compliance with all federal

immigration laws and regulations that relate to their employees and their compliance with § 23-214, subsection A.

B. A breach of warranty under paragraph 1 shall be deemed a material breach of the

Agreement and is subject to penalties up to and including termination of the Agreement.

C. The City retains the legal right to inspect the papers of the contractor or subcontractor

employee(s) who work(s) on this Agreement to ensure that contractor or subcontractor is complying with the warranty under paragraph 1.

5. Lawful Presence Requirement

Pursuant to A.R.S. §§ 1-501 and 1-502, the City of Phoenix is prohibited from awarding a contract to any natural person who cannot establish that such person is lawfully present in the United States. To establish lawful presence, a person must produce qualifying identification and sign a City-provided affidavit affirming that the identification provided is genuine. This requirement will be imposed at the time of contract award. This requirement does not apply to business organizations such as corporations, partnerships or limited liability companies.

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6. Confidentiality and Data Security

All data, regardless of form, including originals, images and reproductions, prepared by, obtained by, or transmitted to Contractor in connection with this Agreement is confidential, proprietary information owned by the City. Except as specifically provided in this Agreement, the Contractor shall not disclose data generated in the performance of the service to any third person without the prior written consent of the City Manager, or his/her designee. Personal identifying information, financial account information, or restricted City information, whether electronic format or hard copy, must be secured and protected at all times to avoid unauthorized access. At a minimum, Contractor must encrypt and/or password protect electronic files. This includes data saved to laptop computers, computerized devices or removable storage devices. When personal identifying information, financial account information, or restricted City information, regardless of its format, is no longer necessary, the information must be redacted or destroyed through appropriate and secure methods that ensure the information cannot be viewed, accessed, or reconstructed. In the event that data collected or obtained by the Contractor in connection with this Agreement is believed to have been compromised, Contractor shall notify the City Privacy Officer immediately. Contractor agrees to reimburse the City for any costs incurred by the City to investigate potential breaches of this data and, where applicable, the cost of notifying individuals who may be impacted by the breach. Contractor agrees that the requirements of this Section shall be incorporated into all subcontractor agreements entered into by the Contractor. It is further agreed that a violation of this Section shall be deemed to cause irreparable harm that justifies injunctive relief in court. A violation of this Section may result in immediate termination of this Agreement without notice. The obligations of Contractor under this Section shall survive the termination of this Agreement.

7. Contractor And Subcontractor Worker Background Screening.

A. Contract Worker Background Screening

Contractor agrees that all contract workers and subcontractors (collectively “Contract Worker(s)”) that Contractor furnishes to the City pursuant to this Agreement shall be subject to background and security checks and screening (collectively “Background Screening”) at Contractor’s sole cost and expense as set forth in this Section. The Background Screening provided by Contractor shall comply with all applicable laws, rules and regulations. Contractor further agrees that the Background Screening

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required in this Section is necessary to preserve and protect public health, safety and welfare. The Background Screening requirements set forth in this Section are the minimum requirements for this Agreement. The City in no way warrants that these minimum requirements are sufficient to protect Contractor from any liabilities that may arise out of Contractor’s services under this Agreement or Contractor’s failure to comply with this Section. Therefore, in addition to the specific measures set forth below, Contractor and its Contract Workers shall take such other reasonable, prudent and necessary measures to further preserve and protect public health, safety and welfare when providing services under this Agreement. The City may, in its sole discretion, accept or reject any or all of the Contract Workers proposed by Contractor to perform work under this Agreement as well those Contract Workers actually providing services during the term of this Agreement.

B. Background Screening Requirements and Criteria

Because of the varied types of services performed, the City has established three levels of risk and associated Background Screening. The risk level and Background Screening required for this Agreement is Maximum. 1) Minimum Risk and Background Screening (“Minimum Risk”)

A minimum risk Background Screening shall be performed when the Contract Worker: (i) will not have direct access to City facilities or information systems; or (ii) will not work with vulnerable adults or children; or (iii) when access to City facilities is escorted by City workers. The Background Screening for minimum risk shall consist of the screening required by Arizona Revised Statutes §§ 41-4401 and following to verify legal Arizona worker status.

2) Standard Risk and Background Screening (“Standard Risk”)

A standard risk Background Screening shall be performed when the Contract Worker’s work assignment will: (i) require a badge or key for access to City facilities; or (ii) allow any access to sensitive, confidential records, personal identifying information or restricted City information; or (iii) allow unescorted access to City facilities during normal and non- business hours. The Background Screening for this standard risk level shall include the Background Screening required for the Minimum Risk level and a background check for real identity/legal name, and shall include felony and misdemeanor records from any county in the United States, the state of Arizona, plus any other jurisdiction where the Contract Worker has lived at any time in the preceding seven (7) years from the Contract Worker’s proposed date of hire.

3) Risk and Background Screening (“Maximum Risk”)

A maximum risk Background Screening shall be performed when the Contract Worker’s work assignment will: (i) have any contact with vulnerable people such as children, youth, elderly, or individuals with disabilities; or (ii) have any responsibility for the receipt or payment of City funds or control of inventories, assets, or records that are at risk of misappropriation; or (iii) have unescorted

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access to City data centers, money rooms, or high-value equipment rooms; or (iv) have access to private residences; or (v) have access to Homeland Defense Bureau identified critical infrastructure sites/facilities. The Background Screening for this maximum risk level shall include the Background Screening required for the Standard Risk level, plus a sexual offender search, a credit check, and driving record search for the preceding seven (7) years from the Contract Worker’s proposed date of hire. Contract Workers who work directly with children or vulnerable adults are also subject to fingerprint verification through the Arizona Department of Public Safety as mandated by Phoenix City Code, § 2-27.

C. Offeror Certification; City Approval of Maximum Risk Background

Screening

By executing this Agreement, Contractor certifies and warrants that Contractor has read the Background Screening requirements and criteria in this Section, understands them and that all Background Screening information furnished to the City is accurate and current. Also, by executing this Agreement, Contractor further certifies and warrants that Contractor has satisfied all such Background Screening requirements for the Minimum Risk and Standard Risk Background Screenings as required. In addition, for Maximum Risk Background Screening, Contractor shall furnish to the City’s for review and approval such Background Screenings for any Contract Worker considered for performing services under this Agreement where human safety or facility security is classified as a Maximum Risk level. The subject Contract Worker shall not apply for the appropriate City of Phoenix identification and access badge or keys until Contractor has received the City’s written acceptance of the subject Contract Worker’s Maximum Risk Background Screening. A Contract Worker rejected for work at a Maximum Risk level under this Agreement shall not be proposed to perform work under other City contracts or engagements without City’s prior written approval.

D. Terms of This Section Applicable to all of Contractor’s Contracts and

Subcontracts

Offeror shall include the terms of this Section for Contract Worker Background Screening in all contracts and subcontracts for services furnished under this Agreement including, but not limited to, supervision and oversight services.

E. Materiality of Background Screening Requirements; Indemnity

The Background Screening requirements of this Section are material to City’s entry into this Agreement and any breach of this Section by Offeror shall be deemed a material breach of this Agreement. In addition to the indemnity provisions set forth in Section VI(1) of this Agreement, Offeror shall defend, indemnify and hold harmless the City for any and all Claims (as defined in Section VI(1)) arising out of this Background Screening Section including, but not limited to, the disqualification of a Contract Worker by Offeror or the City for failure to satisfy this Section.

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F. Continuing Duty; Audit

Offeror’s obligations and requirements that Contract Workers satisfy this Background Screening Section shall continue throughout the entire term of this Agreement. Offeror shall notify the City immediately of any change to a Maximum Risk Background Screening of a Contract Worker previously approved by the City. Offeror shall maintain all records and documents related to all Background Screenings and the City reserves the right to audit Offeror’s compliance with this Section.

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SECTION VIII – ATTACHMENTS AND EXHIBITS ATTACHMENT ‘A’ - SOLICITATION CONFLICT AND TRANSPARENCY DISCLOSURE FORM

All questions must be answered or your bid or proposal will be non-responsive.

1. Name of person submitting this disclosure form. First: ______________________________ M.I. Last: Suffix: 2. Contract information.

a) Solicitation # or Name: ________________________________________________________________ 3. Name of individual(s) or entity(ies) seeking a contract with the City (i.e. parties to the contract).

_______________________________________________________________________________________

4. List any individual(s) or entity(ies) that is a partner, parent, joint venture, or subsidiary entity(ies) of the individual or entity listed in Question 3.

Not applicable. Contracting party(ies) does not have partner, parent, joint venture, or subsidiary entities.

Names of partner, parent, joint venture or subsidiary entities, and all board members, executive committee members, and officers of each entity:

5. List any individuals or entities that will be subcontractors on this contract.

Not applicable. No subcontracts will be retained for this contract.

Subcontractors may be retained, but have not been selected at the time of this submission.

List of subcontracts, including the name of the owner(s), and business name:

6. List any attorneys, lobbyist, or consultants retained by any individuals listed in Question 3, 4, or 5 to assist in seeking this contract.

Not applicable. No attorneys, lobbyists, or consultants have been retained to assist in seeking this contract.

List of attorneys, lobbyist, or consultants retained to assist in seeking this contract:

7. Disclosure of conflict of interest.

Are you aware of any fact(s) with regard to this contract that would raise a “conflict of interest” issue under Section 43-34 of the City Code or A.R.S. 38-501 et. seq.?

I am not aware of any conflict(s) of interest under Section 43-34 of the City Code.

I am aware of the following conflict(s) of interest:

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Notice Regarding Prohibited Interest in Contracts. Please be aware, State Law and the City’s Charter and Code prohibits public officers or employees as well as their close relatives and any businesses they or their relatives own from (1) representing any person or business for compensation or (2) doing business with the City by any means than through a formal procurement; or (3) doing business with the City without disclosing the interest. The prohibition extends to subcontracts on City contracts, and would also apply to parent, subsidiary or partner businesses owned by the member of the board or commission and their family. A.R.S. Section 38-501 et. seq., for more information (City Charter, Chapter 11, Section 1 applies the state law for conflict of interest to city employees). Please note that any contract in place at the time the applicant becomes a City officer may remain in effect, but cannot be amended, extended, modified, or changed in any manner during the officer’s City service.

Acknowledgements

Solicitation Transparency Policy - No Contact with City Officials or Staff during Contract Evaluation

I understand that a person or entity who seeks or applies for a city contract or any other person acting on behalf of that person or entity is prohibited from contacting city officials and employees regarding the contract after a Request for Proposal (RFP), Request for Qualification (RFQ), or other solicitation has been released.

This no-contact provision shall conclude when the contract is awarded at a City Council meeting. If contact is required with City official or employees, the contact will take place in accordance with procedures by the City. Violation of this prohibited contacts provision set out in Section 43-34 & 43-36 of the City Code by respondents, or their agents, may lead to disqualification.

Oath

I swear or affirm that the statements contained in this Form, including any attachments, to the best of my

knowledge are belief are true, correct, and complete. Your Name: __________________________________________ Title: ______________________________ Company Name or DBA: ______________________________________________________________________ Date: __________

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ATTACHMENT ‘B’ - REFERENCES

Provide three (3) references you have provided similar services for in the past two (2) years. Include name, contact information, type of service(s) and dates of service. Do not use the City of Phoenix as a reference.

REFERENCE 1

Organization:

Address:

City: State: ZIP Code:

Contact: Contact Title:

Contact Phone Number: Contact Email Address:

Brief Description of Services Provided:

Dates of Service:

REFERENCE 2

Organization:

Address:

City: State: ZIP Code:

Contact: Contact Title:

Contact Phone Number: Contact Email Address:

Brief Description of Services Provided:

Dates of Service:

REFERENCE 3

Organization:

Address:

City: State: ZIP Code:

Contact: Contact Title:

Contact Phone Number: Contact Email Address:

Brief Description of Services Provided:

Dates of Service:

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ATTACHMENT ‘C’ - OFFER

TO THE CITY OF PHOENIX: The Undersigned hereby offers and agrees to furnish the material and or service(s) in compliance with all terms, conditions, specifications, and addenda issued as a result of solicitation and any written exceptions in the offer.

Arizona Sales Tax No.

Use Tax No. for Out-of State Suppliers

City of Phoenix Sales Tax No.

Taxpayer’s Federal Identification No. : If the Offeror is recommended to be placed on the QVL and/or contract award, Offeror agrees to provide its federal taxpayer identification number or as applicable its social security number to the City of Phoenix for the purposes of reporting to appropriate taxing authorities, monies paid by the City of Phoenix under the awarded contract. If the Bidder provides its social security number, the City will only share this number with appropriate state and federal officials. This submission is mandatory under 26 U.S.C. § 6041A.

THE VENDOR MANAGEMENT SYSTEM ID NUMBER. PROPOSER MUST BE IN COMPLIANCE AT THE TIME OF AWARD

NON-COMPLIANCE WILL RESULT IN SUBMITTAL BEING DEEMED NON-RESPONSIVE AND/OR REJECTED

Enter Vendor Management System ID Number

ID Number can be located by signing on at http://bizopps.phoenix.gov

Proposer has read, understands, and will fully and faithfully comply with this solicitation, its attachments and any referenced documents. Proposer certifies that the prices offered were independently developed without consultation with any of the other Proposers or potential Proposers. Authorized Signature Date Printed Name and Title

Company Name

Address

City, State and Zip Code

Telephone Number

Company’s Fax Number

Company’s Toll Free #

Email Address

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ATTACHMENT ‘D’ - SOLICITATION QUESTIONNAIRE

Please answer the following questions. This attachment must be included in your submittal.

1. Number of shelter residents that can be served daily (must provide each shelter resident 3 meals per day)

Please explain:

2. Number of shelter locations within the City of Phoenix boundaries that can be supported at one time

Please explain:

3. Amount of time necessary to increase the service level. This may be tiered (e.g., 300 shelter residents/day in 12 hours, 600 shelter residents/day in 24 hours, 1200 shelter residents/day in 48 hours, etc.)

___ residents/day in ___ hrs ___ residents/day in ___ hrs ___ residents/day in ___ hrs

Please explain:

4. Number of days offeror is able to sustain operations

Please explain:

5. Ability to meet dietary requirements because of age, disability, or medical condition (e.g., liquid diet, gluten free, low-sodium, low sugar, baby formula, etc.)

Please check all that apply Liquid diet Gluten free Low-sodium Low-sugar Baby formula Other ___________

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Please explain:

6. Ability to meet needs of those with specific food preferences (e.g., vegan, vegetarian, kosher, etc.)

Please check all that apply Vegan Vegetarian Kosher Other ___________

Please explain:

7. Ability to provide either hot or cold meals, sack/box lunches, and/or shelf stable meals

Hot meals Cold meals Sack/box lunches Shelf stable meals

Please explain:

8. Do you have mobile kitchen units available for onsite food preparation? If yes, how many?

Please explain:

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EXHIBIT ‘A’ – SUBMITTAL CHECKLIST

THIS CHECKLIST DOES NOT NEED TO BE RETURNED WITH YOUR SUBMITTAL Check off each of the following as the necessary action is completed: Cover Letter (not included in maximum page limit)

Statement of Qualifications (Maximum twenty (20) pages)

Resumes (not included in maximum page limit)

Solicitation Conflict and Transparency Disclosure Form signed by Authorized

Signatory (Attachment A) (not included in maximum page limit) References (Attachment B) (not included in maximum page limit)

Original Offer Form signed by Authorized Signatory (Attachment C) (not included

in maximum page limit) Solicitation Questionnaire (Attachment D) (not included in maximum page limit)

Solicitation Addenda signed by Authorized Signatory (if applicable) (not included

in maximum page limit) One (1) original hard copy and five (5) photocopies of Submittal in separate binders

in a sealed package/envelope with your company name and address

Mail or deliver the Submittals to:

City of Phoenix Human Services Department ATTN: Andrea Nejeres, Procurement Officer 200 W. Washington Street, 18th Floor, Reception Area Submittal Box Phoenix, Arizona 85003-1611

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EXHIBIT ‘B’ –City of Phoenix Kitchen Facilities, Locations and Map

Kitchen Locations

Production Kitchen Locations

Deer Valley Senior Center 2001 W. Wahalla Ln. Phoenix, AZ 85027 Desert West Senior Center 6501 W. Virginia Ave. Phoenix, AZ 85035 McDowell Place Senior Center 1845 E. McDowell Rd Phoenix, AZ 85006

Service Kitchen Locations

Goelet A.C. Beuf Senior Center 3435 W. Pinnacle Peak Rd. Phoenix, AZ 85027 Paradise Valley Senior Center 17402 N. 40th St. Phoenix, AZ 85032 Pecos Senior Center 17010 S. 48th St. Phoenix, AZ 85048 South Mountain Senior Center 212 E. Alta Vista Rd. Phoenix, AZ 85042 Sunnyslope Senior Center 802 E. Vogel Ave. Phoenix, AZ 85020

1

2

3

6

5

7

8

4