content marketing for experiential marketing events 5.11.15

127
Content Marketing: Content is Currency EM Summit 2015 J O N W U E B B E N, C E O

Upload: contentlaunch

Post on 07-Aug-2015

58 views

Category:

Marketing


0 download

TRANSCRIPT

Page 1: Content Marketing for Experiential Marketing Events  5.11.15

Content

Marketing:

Content is

Currency

EM Summit

2015J O N W U E B B E N, C E O

Page 2: Content Marketing for Experiential Marketing Events  5.11.15

2 @JonWuebben

Page 3: Content Marketing for Experiential Marketing Events  5.11.15

Agenda• Content Marketing – What you need to

know• Event Case Study: Content Marketing World• Lets Talk About You

*Introductions*What is your event?*Who are your attendees?

• Your Content Strategy• Before-During-After the Event • Your Content Tactics• Group Activity• Putting it into action• Wrapping up

3 @JonWuebben

Page 4: Content Marketing for Experiential Marketing Events  5.11.15

My Story• Graduated MBA, Thunderbird 1998• Ford Motor Company – Dealer Marketing 1999-

2002• Founded copywriting agency in 2003• Founded Content Launch in 2011• Author, 2 content marketing books: 2008,

2012• Next book arriving Q4, 2015

“FUTUREMARKETING”

4 @JonWuebben

Page 5: Content Marketing for Experiential Marketing Events  5.11.15

Content Launch• First content marketing software built for the

Enterprise AND SMB’s (feature rich & affordable)

• Agency version: July, 2015

• Plan, create, launch, promote and measure any type

of content

• Editorial calendars, complete workflow tools,

distribution to 15 integrated platforms

• Connect with industry influencers to amplify content

• 300 content writers

• Integrates with Hubspot and Act-on.

5 @JonWuebben

Page 6: Content Marketing for Experiential Marketing Events  5.11.15

In 2015, Meeting Attendees Are:

• Self-directed: Involve them in the learning process

• Knowledgeable: Leverage their experience

• Goal-oriented: Define clear objectives and outcomes

• Relevancy-oriented: Learning must be applicable to their work

• Internally motivated: Relate learning to their interests

6 @JonWuebben

Page 7: Content Marketing for Experiential Marketing Events  5.11.15

So What Can You Give Them?

The Appreciative Inquiry Approach…

• Body Voting: For any size group, ask individuals to stand or sit based on their answers to questions.

• Buzz Group: A small group breaks off from a larger group in order to generate ideas to take back to the larger group

• Case Study: An in-depth investigation of a single individual, group, or event to explore what happened

• Critical Incident: The telling of an individual experience in story format, which is analyzed

7 @JonWuebben

Page 8: Content Marketing for Experiential Marketing Events  5.11.15

So What Can You Give Them?

The Ignite Approach…using 15 slides for 20 sec/each

• Jigsaw: A small group where participants are paired with experts to learn material and then rejoin the group as instructor

• Mashups: Collection of random people and their ideas making beautiful conversation together.

• Mini-Lecture: An abbreviated presentation, sometimes followed by a facilitated discussion for the remainder of time allotted.

8 @JonWuebben

Page 9: Content Marketing for Experiential Marketing Events  5.11.15

So What Can You Give Them? The Pecha Kucha Approach: A fast-paced, fun presentation using 20 slides for 20 sec/each

• Poster Session: A presentation of peer-reviewed research information with an academic or professional focus.

• Simulated Encounter: An experiential format representing real-life scenarios like a sales call.

• Spectrogram: An interactive exercise which highlights the range of perspectives in a group. A facilitator asks a question and participants line up along a continuum.

9 @JonWuebben

Page 10: Content Marketing for Experiential Marketing Events  5.11.15

Lets Talk Content Marketing

10

@JonWuebben

Page 11: Content Marketing for Experiential Marketing Events  5.11.15

What is Content Marketing?

11

@JonWuebben

Content marketing is a marketing

technique of creating and

distributing relevant and valuable

content to attract, acquire, and

engage a clearly defined and

understood target audience - with

the objective of driving profitable

customer action.

Page 12: Content Marketing for Experiential Marketing Events  5.11.15

Content Marketing Exploding

12

@JonWuebben

• $30 billion spent on content every year

• Marketers spend 25% marketing budget on content

marketing

• 62% of companies outsource content marketing

• 61% of consumers feel better about a company that

delivers custom content & will buy from that company.

• Blogs give sites 434% more indexed pages & 97%

more indexed links.

• B2B companies with blogs generate 67% more leads per

month on average than non-blogging firms.

• Avg cost to generate a lead through inbound

marketing ($143) is half the average for outbound

marketing ($373).

Page 13: Content Marketing for Experiential Marketing Events  5.11.15

13

@JonWuebben

Page 14: Content Marketing for Experiential Marketing Events  5.11.15

14

@JonWuebben

Page 15: Content Marketing for Experiential Marketing Events  5.11.15

Content Marketing Challenges• $

15

@JonWuebben

Page 16: Content Marketing for Experiential Marketing Events  5.11.15

The Content Life Cycle

16

@JonWuebben

Page 17: Content Marketing for Experiential Marketing Events  5.11.15

Content Drives Everything

17

@JonWuebben

Page 18: Content Marketing for Experiential Marketing Events  5.11.15

The Bottom Line

18

@JonWuebben

Page 19: Content Marketing for Experiential Marketing Events  5.11.15

The Eight Prong Approach

19

@JonWuebben

1. Leverage testimonials and positive reviews

2. Use SEO to secure top placement in the search engines

3. Support your content building process with a free trial service

4. Guarantee your products and services

5. Monitor the competition

6. Actively pitch the media

7. Build partnerships with others in your industry

8. Get others to share your content socially

Page 20: Content Marketing for Experiential Marketing Events  5.11.15

What Content Needs to Do

Your content should be compelling to readers, visible to search engines, linkable to partners, shareable through

social media, and transferable to mobile devices.

WOW!

20

@JonWuebben

Page 21: Content Marketing for Experiential Marketing Events  5.11.15

Ensure Content Impact• Reciprocity - Provide valuable, exclusive content • Commitment and consistency - Get them to opt in

and stay true to your brand message.

• Consensus - Use reviews, case studies, and testimonials to get them to believe—and buy.

• Affinity - If they like your company, they’ll buy from your company.

• Authority - As an expert, you are a known authority, so leverage it.

• Scarcity - People don’t want to miss out. So show them what they could miss.

21

@JonWuebben

Page 22: Content Marketing for Experiential Marketing Events  5.11.15

Content Distribution Steps1. Post it on your website with no strings attached.

It’s free and you require no personal information from prospects

2. Blog about it3. E-mail your in-house database4. Post it on your social media profiles5. Publish a press release (pitch it to the media too)6. Create an ad campaign using banner and text

ads7. Reach out to popular and respected bloggers in

your industry and get them to blog about it8. Mention it in your next monthly newsletter9. Use it as a basis for a webinar or podcast

episode10. Produce a video about it

22

@JonWuebben

Page 23: Content Marketing for Experiential Marketing Events  5.11.15

Eight Steps to Content Success

1. You learn who your customer is and where the pain points are.2. You develop consistent, relevant content in multiple channels.3. You let go of all control, and let your ideas spread.4. People share your ideas and link to your content.5. People find your content through social media and search engines.6. Prospects and customers start relying on your expertise—the relationship begins.7. You become the trusted solutions provider in your industry.8. Your customers tell others about you.

23

@JonWuebben

Page 24: Content Marketing for Experiential Marketing Events  5.11.15

Content Marketing Take AwaysMake all of your content:

• Relevant—your content needs to be managed throughout its entire life cycle

• Optimized and sharable—the search engines and social networks are a key channel for your content

• Leverageable—content needs to serve multiple roles & be used to inform other pieces of the content universe

• Profitable—the success of content should be partially measured by its impact on the bottom line

24

@JonWuebben

Page 25: Content Marketing for Experiential Marketing Events  5.11.15

Content Marketing Best Practices• Source content from everywhere within your

company • Align the “pain points” of your prospects with

content “cures “• Develop content that appeals to different types of

decision makers • Develop content for all three stages in the buying

cycle (awareness, consideration, purchase)• Develop great content in all the different formats

and channels • Use social media to build, connect, and grow

relationships • Seek to educate your prospects with compelling

content • Measure your content marketing progress

25

@JonWuebben

Page 26: Content Marketing for Experiential Marketing Events  5.11.15

CASE STUDY

26

@JonWuebben

Page 27: Content Marketing for Experiential Marketing Events  5.11.15

27

@JonWuebben

Page 28: Content Marketing for Experiential Marketing Events  5.11.15

• $

28

@JonWuebben

Page 29: Content Marketing for Experiential Marketing Events  5.11.15

M• $

29

@JonWuebben

Page 30: Content Marketing for Experiential Marketing Events  5.11.15

• $

30

@JonWuebben

Page 31: Content Marketing for Experiential Marketing Events  5.11.15

• $

31

@JonWuebben

Page 32: Content Marketing for Experiential Marketing Events  5.11.15

• $

32

@JonWuebben

Page 33: Content Marketing for Experiential Marketing Events  5.11.15

• $

33

@JonWuebben

Page 34: Content Marketing for Experiential Marketing Events  5.11.15

• $

34

@JonWuebben

Page 35: Content Marketing for Experiential Marketing Events  5.11.15

• $

35

@JonWuebben

Page 36: Content Marketing for Experiential Marketing Events  5.11.15

M• $

36

@JonWuebben

Page 37: Content Marketing for Experiential Marketing Events  5.11.15

M• $

37

@JonWuebben

Page 38: Content Marketing for Experiential Marketing Events  5.11.15

M• $

38

@JonWuebben

Page 39: Content Marketing for Experiential Marketing Events  5.11.15

• $

39

@JonWuebben

Page 40: Content Marketing for Experiential Marketing Events  5.11.15

• $

40

@JonWuebben

Page 41: Content Marketing for Experiential Marketing Events  5.11.15

M• $

41

@JonWuebben

Page 42: Content Marketing for Experiential Marketing Events  5.11.15

M• $

42

@JonWuebben

Page 43: Content Marketing for Experiential Marketing Events  5.11.15

• $

43

@JonWuebben

Page 44: Content Marketing for Experiential Marketing Events  5.11.15

• $

44

@JonWuebben

Page 45: Content Marketing for Experiential Marketing Events  5.11.15

• $

45

@JonWuebben

Page 46: Content Marketing for Experiential Marketing Events  5.11.15

• $

46

@JonWuebben

Page 47: Content Marketing for Experiential Marketing Events  5.11.15

M• $

47

@JonWuebben

Page 48: Content Marketing for Experiential Marketing Events  5.11.15

• $

48

@JonWuebben

Page 49: Content Marketing for Experiential Marketing Events  5.11.15

M• $

49

@JonWuebben

Page 50: Content Marketing for Experiential Marketing Events  5.11.15

• $

50

@JonWuebben

Page 51: Content Marketing for Experiential Marketing Events  5.11.15

• $

51

@JonWuebben

Page 52: Content Marketing for Experiential Marketing Events  5.11.15

M• $

52

@JonWuebben

Page 53: Content Marketing for Experiential Marketing Events  5.11.15

LETS TALK ABOUT YOU!

53

@JonWuebben

Page 54: Content Marketing for Experiential Marketing Events  5.11.15

Lets Talk About You

• Introductions• What types of Face to Face events?• Who are your attendees?• What are your challenges?• Using content marketing now?

54

@JonWuebben

Page 55: Content Marketing for Experiential Marketing Events  5.11.15

CONTENT STRATEGY

55

@JonWuebben

Page 56: Content Marketing for Experiential Marketing Events  5.11.15

What is content strategy?

56

@JonWuebben

Page 57: Content Marketing for Experiential Marketing Events  5.11.15

Most legacy content is inconsistent, irrelevant and out-of-date. What should be reviewed?

• Existing content performance (web, social media, SEO, print, etc)

• Internal roles and processes• Content strategy readiness• User expectations• Competitors, influencers & partners• Content supply chain

57

@JonWuebben

Page 58: Content Marketing for Experiential Marketing Events  5.11.15

Strategy and Integration

All content should serve a purpose & be proactive. It should support business objectives and meet user goals. Important components:

• Messaging• Structure• What types of content? And why?• Workflow• Governance

58

@JonWuebben

Page 59: Content Marketing for Experiential Marketing Events  5.11.15

Governance & GuidelinesFor content to remain accurate, relevant and valuable, it’s important to develop specific governance policies, standards, and guidelines. These can inform and even define your:

• Content-related roles and responsibilities• Decision-making processes around content• Content governance & measurement tools

59

@JonWuebben

Page 60: Content Marketing for Experiential Marketing Events  5.11.15

What will your strategy be?

60

@JonWuebben

Page 61: Content Marketing for Experiential Marketing Events  5.11.15

What are Your Goals?• Attract more attendees.• Cross-sell current attendees into other

products and services.• Create new sales opportunities for

exhibitors.• Drive more attendees to the exhibits.• Lower attendee churn.• ALL OF THE ABOVE?

61

@JonWuebben

Page 62: Content Marketing for Experiential Marketing Events  5.11.15

Who is the Target Attendee?• Who is the main attendee [delegate] that you are

targeting for the event?• Begin to build out a buyer persona for that target

attendee.• Construct a list of their critical questions, by asking

yourself some questions first: * What keeps the buyers up at night? * What are their pain points? * What kind of content should be created at the event? * Tie programming content to these pain points• If you were developing an educational trade

magazine around this event, what would it be about?

62

@JonWuebben

Page 63: Content Marketing for Experiential Marketing Events  5.11.15

Your Content Marketing Mission Statement

Our content marketing plan’s goal is to attract more prospects (why) to consider and sign up for our event. The primary attendee prospects for the event are plumbing contractors in the Northeast U.S. The main informational challenge (as it relates to our event) for these contractors is integrating online marketing into their traditional marketing programs. This means that our key content buckets should include inbound marketing, social media training, technology systems, and employee training for marketing purposes.

63

@JonWuebben

Page 64: Content Marketing for Experiential Marketing Events  5.11.15

What Content do You Have to Work With?

• Written articles• Videos and presentations from the previous

show• Books and/or eBooks• Audio interviews or podcasts• Print material• Pictures and designed images

• Match these assets up with the type of content that will solve the prospects’ challenges and, ultimately, get them interested in the event

64

@JonWuebben

Page 65: Content Marketing for Experiential Marketing Events  5.11.15

Other Assets that may not be in Story Form

• Speakers and their current content (blogs, articles, videos, etc.)

• Influencers in the community• Exhibitor or sponsor content• Employee or staff content

• Once this is complete, you can properly analyze what is missing, and what kind of content you need to create or purchase.

65

@JonWuebben

Page 66: Content Marketing for Experiential Marketing Events  5.11.15

Where to Publish• Should you use print? • Should a blog be the center of your strategy? • Is your printed content more strategic? • Is your web content more actionable in

nature• Which social media channels should you

focus on?• What is the type of content that goes into

each channel?• Your content marketing channel plan holds

the key to helping you decide the type of content to create, your content velocity, and the metrics (calls to action) for each specific channel.

66

@JonWuebben

Page 67: Content Marketing for Experiential Marketing Events  5.11.15

Key MetricsSpecific to online content marketing, there are four key content marketing metrics:

• Consumption metrics: How many people viewed or downloaded the content?

• Sharing metrics: How often is the content shared with others?

• Lead generation metrics: How often does the content result in some form of lead for the event?

• Sales metrics: How often is the content resulting in event registrations?

67

@JonWuebben

Page 68: Content Marketing for Experiential Marketing Events  5.11.15

The 1-2 Key Metric Punch

Subscription AND Sharing

• Subscription is the best method for event content marketing.

• If you can get the prospect to sign up for ongoing content updates, that will enable you to nurture them to ultimately attend the event.

• Sharing: Content marketing is so powerful for events because it does more than a simple direct mail or event solicitation — it gets the idea about your event out to your network’s networks

68

@JonWuebben

Page 69: Content Marketing for Experiential Marketing Events  5.11.15

Other Key Considerations

1. Are you taking advantage of all content opportunities at your event to market throughout next year?

2. Are you leveraging media partnerships through co-created content marketing projects

3. Are there opportunities to use speaker content (blog posts, Q&As, podcast interviews) before the actual event? Are you getting the most out of your speakers?

4. Could you create new sponsor opportunities with educational content and your exhibitors that last the full year?

69

@JonWuebben

Page 70: Content Marketing for Experiential Marketing Events  5.11.15

BEFORE, DURING & AFTER THE EVENT

70

@JonWuebben

Page 71: Content Marketing for Experiential Marketing Events  5.11.15

71

@JonWuebben

Page 72: Content Marketing for Experiential Marketing Events  5.11.15

1. Create Buzz

• It’s all about building the buzz and excitement for the event.

• It helps increase word-of-mouth, and its goal is to get more people to register for the event.

• This might include hints and event surprises or giveaways of event schwag.

• Example: If you’ve planned a hashtag or other community-generated content idea around your event.

72

@JonWuebben

Page 73: Content Marketing for Experiential Marketing Events  5.11.15

2. Provide Information

• Informative event content marketing tells attendees what they need to know.

• This might include information on registration and deadlines, or sharing informative blog posts.

• If you notice a common questions popping up from attendees, you can answer it.

• This isn’t “sexy” content, but it is useful content, and it’s the information people need to know.

73

@JonWuebben

Page 74: Content Marketing for Experiential Marketing Events  5.11.15

Before the EventBefore the event happens, your content marketing must:

1. Let your audience know about your event. 2. Get them excited enough to register and tell others. 3. Keep your audience updated so they feel in the know. 4. Help your audience remain excited about the event.

• Write headlines, descriptions, tags and make trackable short URLs.

• Pre-write tweets, updates and decide on a hashtag.• Submit your event to event listing sites; create events

on Facebook and LinkedIn.• Create a contest or buzz around your event to inspire

others to tell their networks.• Issue an optimized press release.• Announce your event through email and social channels.

74

@JonWuebben

Page 75: Content Marketing for Experiential Marketing Events  5.11.15

During the EventDuring the event, your content marketing takes on a kind of “live reporter” feel. You’re keeping both the event attendees informed, as well as those who are following along back home. And, you are still keeping the buzz alive.

• Create content that attendees can participate with.

• Take photos of attendees and post to your Facebook page so they can tag themselves.

• Use tweetable, shareable content at your event.• Have someone on your team monitoring tweets

and buzz during your event. Interact as appropriate.

75

@JonWuebben

Page 76: Content Marketing for Experiential Marketing Events  5.11.15

After the EventPost-event content marketing is the one most content marketers forget.

• We all need a bit of closure, especially if your event is going to happen repeatedly.

• This is your chance to get testimonials or collect social posts that are enthusiastic about your event.

• Reach out to attendees on social media. • Thank them for coming. Ask their opinions on the

event. • Post some buzz content from the event, and hint at the

next event. • Share downloads, videos, and helpful related content

that both attendees and non-attendees find useful.• Thank any live bloggers that covered your event.• Use media coverage from the event in your newsroom,

corporate email and other communications.

76

@JonWuebben

Page 77: Content Marketing for Experiential Marketing Events  5.11.15

TACTICS

77

@JonWuebben

Page 78: Content Marketing for Experiential Marketing Events  5.11.15

Give Away Tickets to Create Buzz• Nothing motivates people more than the

opportunity to win something free• So why not give away a ticket or two for

your event to really amp up the buzz?• Contests provide a rapid way to generate

interest in your event—especially if you have the right prizes.

78

@JonWuebben

Page 79: Content Marketing for Experiential Marketing Events  5.11.15

Create a “Group Tips” Blog Post• Chances are you have great insight locked inside

the minds of your event speakers. Why not pool that knowledge into a great blog post?

• This is where you ask experts to contribute a short writeup on their favorite tip, tool or perspective on a specific topic.

• Great way to involve the experts and they provide ongoing exposure for your presenters.

• Example: Social Media Marketing World produced two articles featuring the experience of their presenters:

* 24 Must-Have Social Media Marketing Tools * 21 Social Media Marketing Tips From the Pros

79

@JonWuebben

Page 80: Content Marketing for Experiential Marketing Events  5.11.15

Create a Special Graphic for Your Speakers

• Who doesn’t love to see their face in a cool sign? Well, speakers are often very fond of this.

• So go to the effort to create custom graphics your presenters can use

• You can encourage presenters to place these on their blogs, in Facebook updates and much more.

80

@JonWuebben

Page 81: Content Marketing for Experiential Marketing Events  5.11.15

Create a Tweet for Attendees• If people are excited about attending your

event, why not ask them to click a button and tell their friends about it?

• This is something easy that you can place on the “Thanks for Registering” page.

• Click here to create the code for a customized tweet and be sure to customize the “tweet text”.

81

@JonWuebben

Page 82: Content Marketing for Experiential Marketing Events  5.11.15

Create an Event on Facebook

• A Facebook event listing provides an easy way for attendees to share your event with their friends.

• Each time someone shares that they are attending your event creates the potential to drive more people to your Facebook Page.

• Also a channel for asking questions, providing an alternate means of customer service.

• You can also @tag event names in your Facebook Page updates.

• Tip: Encourage attendees to visit your Facebook Event Page and see who else is attending.

82

@JonWuebben

Page 83: Content Marketing for Experiential Marketing Events  5.11.15

Plan Content Against an Editorial Calendar

• Build an editorial calendar that maps the conversations, tactics, and channels you plan to leverage leading up to the event.

• A key starting point is checking the content you already have at your disposal that might be relevant.

• Organize your editorial calendar by monthly themes — each one conveying a different “chapter” or facet of your event’s story….

83

@JonWuebben

Page 84: Content Marketing for Experiential Marketing Events  5.11.15

Plan Content Against an Editorial Calendar

• Examples: * Industry’s top five pain points - Jan * Latest strategies by industry leaders - Feb * Give industry predictions - March.• Add both your repurposed and newly created

content to the calendar each month, maintaining variety in the types of content you publish.

• Each piece of content you add to your schedule should tell a coherent, progressive story

* Speaks to issues that are relevant to potential attendees of your live event.

84

@JonWuebben

Page 85: Content Marketing for Experiential Marketing Events  5.11.15

Create a Dedicated Print Publication to

Accompany Your Event • Hard-copy publication can be a good way to

capture the experience of your event in a memorable form

• Ask industry thought leaders (analysts, customers, partners, etc.) to write articles

• Complement with content from internal subject matter experts.

85

@JonWuebben

Page 86: Content Marketing for Experiential Marketing Events  5.11.15

Take the Pulse of the Industry by

Conducting a Survey or Research Study • Serve as a great source of original content

that can be repurposed for use across multiple owned channels.

• Results can be newsworthy, potential for added exposure on external channels.

• Research can be enriched by commentary, questions, and analysis from industry’s best writers

• Can live beyond the event in the form of an infographic, white paper or more.

86

@JonWuebben

Page 87: Content Marketing for Experiential Marketing Events  5.11.15

Create an Online Community • Attendees can engage with, both in

advance and afterwards. • Great for prominent events, especially

those that have substantial and original content to accompany them

• Microsite that includes a knowledge bank with event-related content (like white papers, digital versions of articles, videos, slide decks, etc.)

87

@JonWuebben

Page 88: Content Marketing for Experiential Marketing Events  5.11.15

Create an Online Community • Great way to give the content a fresh

platform — and a longer life span.• Can be used to improve event networking

by starting dialogue before the event begins.

• Can convey event-specific messaging, include interactive elements (e.g., quizzes or polls), and be more than just a listing of the event dates, location, and agenda.

88

@JonWuebben

Page 89: Content Marketing for Experiential Marketing Events  5.11.15

Record Speaker’s Presentations at the Event

• Most conference organizers are set up for audio, but not video

• Content marketing output: white papers, articles, blog posts, podcasts

• Tip: Post the original text transcript along with the audio files, so that the keywords appearing in the content is discoverable through search engines.

• Break down the videos into most relevant highlights.

• Content marketing output: Create a demo reel and post on website or blog.

• Send it to relevant industry thought leaders and journalists. Post on YouTube.

89

@JonWuebben

Page 90: Content Marketing for Experiential Marketing Events  5.11.15

Making it About Attendees• Answer attendee’s biggest questions and pain

points

• What are the biggest problems people in your industry face? What are the biggest questions they want answered?

• Trade shows are great opportunities to interview your customers face to face and learn about what they’re interested in.

• Instead of just thinking of a trade show as an opportunity to sell to your audience, think of it as an opportunity to learn from them.

90

@JonWuebben

Page 91: Content Marketing for Experiential Marketing Events  5.11.15

The Past Feeds Future Marketing Campaigns

• Document everything you do at the current event

• Record slide decks, pics, videos, statistics, social media chatter, reviews etc.

• Publish and repackage when launching your next event especially if it is a recurring fixture

• Statistical data and testimonials from previous event feeds your call for event partners, sponsors, and exhibitors for the next one.

91

@JonWuebben

Page 92: Content Marketing for Experiential Marketing Events  5.11.15

The Past Feeds Future Marketing Campaigns

• The audience reviews and visual content (video and gallery shots not to mention positive press reviews from the last event) are the teasers to the next one.

• The slide decks from your presenters – repackage as bit-size infographics will give your new speakers a snapshot of what’s expected when you begin the next open call.

92

@JonWuebben

Page 93: Content Marketing for Experiential Marketing Events  5.11.15

360 Degree, Not One Dimensional Content

• It’s not just the stuff on the presentation slides and the speakers on stage that you should be harvesting from.

• Look at the other stakeholders. • Who was on the event team and what did

they think? Who attended the event? • What exciting new products were launched

at the event by sponsors and exhibitors? • What controversy was there, if any? What

did the venue look like?

93

@JonWuebben

Page 94: Content Marketing for Experiential Marketing Events  5.11.15

Give the Audience a Voice• Who arrived that was significant in the sector• What was their demographic profile and did

you spot a trend?• Did you create any user generated content

via crowd-sourcing content campaigns. • What did they think? Was there Social Media

Chatter that you could storify?• Is there an element of ‘fandom’ you can tap

into?• Did they agree or disagree with what was

being said?• Did they give you their reviews in a vox pop

or via testimonial?

94

@JonWuebben

Page 95: Content Marketing for Experiential Marketing Events  5.11.15

Recycle & Repackage for your next AudienceFor any one piece of content there are multiple ways to recycle and repackage it for your next audience, whether it’s via:

• Video• Podcast• Slideshare• Storify• Infographic• Evergreen blog• Survey results• White paper• Visual memes with soundbites in quotation• Tagged Instagram photos• and the list goes on…

95

@JonWuebben

Page 96: Content Marketing for Experiential Marketing Events  5.11.15

Recycle & Repackage for your next Audience

• Fit the content tone and format to the key target personas in your audience and their likely digital footprints.

• Distribute the material along appropriate points in their user purchase journeys when interfacing with your event.

96

@JonWuebben

Page 97: Content Marketing for Experiential Marketing Events  5.11.15

Crowdsourced Content Opportunity

• An event is a fantastic place to get crowd sourced content created.

• Ask attendees to contribute a photo or fill out a survey

• You can promote your campaign through social media using the event hashtag, email blasts, on your bag drop, or through other programs.

97

@JonWuebben

Page 98: Content Marketing for Experiential Marketing Events  5.11.15

Live Twitter Chats w/Speakers Prior to Event

• Encouraging your audience to post questions embedded with the event’s hashtag.

• Following the chat, post the conversation on your event website or company blog.

• Accomplishes a number of key goals:• It gets your Twitter followers interested in the

event, and encourages them to register in a very un-salesy way.

• It engages folks who have registered, and encourages them to follow your social media activity.

• Through re-tweets and mentions, it reaches a broader audience that may not have been aware of your event previously.

98

@JonWuebben

Page 99: Content Marketing for Experiential Marketing Events  5.11.15

Attract Sponsors & Exhibitors• Create an infographic showcasing your

event’s attendance and buyer statistics• Include overall reach through social and

online channels. • This will help shape the conversation about

return on investment.

99

@JonWuebben

Page 100: Content Marketing for Experiential Marketing Events  5.11.15

MORE BEFORE-DURING-AFTER TO DO’S

100

@JonWuebben

Page 101: Content Marketing for Experiential Marketing Events  5.11.15

Before Your Event Starts…

101

@JonWuebben

Page 102: Content Marketing for Experiential Marketing Events  5.11.15

Create an Event Hashtag• Use it in presentations and when promoting

your content on social media. • At the event, include signage with your

hashtag to encourage sharing.• Your event hashtag should be unique,

memorable• Short enough that it doesn’t take up too

many characters on Twitter. • A unique hashtag will allow you to search

for social media posts related to your event. • Help people remember it by including it in

all your event-related social media posts and graphics.

102

@JonWuebben

Page 103: Content Marketing for Experiential Marketing Events  5.11.15

Plan Cross-Promotion Initiatives• Share your content plans and assets with

speakers and sponsors• Ask how you can promote their content

back to your audiences. • They will be open to cross-promotional

initiatives, as this will help them get the most value out of participating in your event.

• Ask your speakers to write blog posts about topics in your industry as a prelude to their seminars.

• Get your sponsors to create videos that help your audience prepare to attend.

103

@JonWuebben

Page 104: Content Marketing for Experiential Marketing Events  5.11.15

Make Use of Twitter Lists• Compile your event speakers, sponsors,

and attendees into separate Twitter lists. • Make a point to check the activity feed for

each and engage with users on a regular basis.

104

@JonWuebben

Page 105: Content Marketing for Experiential Marketing Events  5.11.15

Film Videos Showcasing Speakers &

Sponsors• Develop short videos showcasing your

event speakers or sponsors. • Speakers can give a sneak peek into their

presentation topic• Sponsors can provide education

surrounding the value proposition of their product.

• By putting key event stakeholders in the spotlight, you’ll increase the odds that they’ll share your content with their audiences!

105

@JonWuebben

Page 106: Content Marketing for Experiential Marketing Events  5.11.15

Interview Speakers & Sponsors• Come up with interview questions to ask

speakers and sponsors. • Email them the list of questions• Give them the option to answer via email or

via video-chat, using a service like Google Hangouts to conduct and record the interview.

• Make sure to request a company logo and headshot so you can turn the interview into a blog post or edited video!

106

@JonWuebben

Page 107: Content Marketing for Experiential Marketing Events  5.11.15

Share Behind-the-Scenes Photos• Take photos of the venue where the event

will take place or of your team preparing for the event.

• This type of human touch tends to do well on social media

• Share these photos on more personal, image-driven platforms such as Instagram, Facebook and Twitter!

107

@JonWuebben

Page 108: Content Marketing for Experiential Marketing Events  5.11.15

Make a Highlights Reel• Edit a short video that showcases the best

moments from your previous event. • Include a mix of footage that conveys the

professional and personal value of attending, blending moments of people presenting and socializing.

108

@JonWuebben

Page 109: Content Marketing for Experiential Marketing Events  5.11.15

Collect & Share Testimonials• Ask speakers and attendees from previous

events to provide 1-3 sentences about their experience at your event.

• Compile these into a blog post and/or share each quote as a layered image on social media.

• Use a tool like Canva to batch create multiple quote images using a pre-designed template.

109

@JonWuebben

Page 110: Content Marketing for Experiential Marketing Events  5.11.15

During Your Event …

110

@JonWuebben

Page 111: Content Marketing for Experiential Marketing Events  5.11.15

Tag Photos of Attendees• Take photos of attendees and speakers• Make sure to @mention their Twitter and

Instagram profiles on each social network. • Don’t forget to include your event hashtag

in all of these posts!

111

@JonWuebben

Page 112: Content Marketing for Experiential Marketing Events  5.11.15

Share Presentation Quotes• These are the snippets that people

following your event from home are waiting for

• Give them more than just tweets by creating quote images in the moment using a tool like Wordswag.

• Images have been proven to receive a lot more engagement on social media than plain text

• Will take less time to create one of these quote graphics than it does to cull your tweet to 140 characters

112

@JonWuebben

Page 113: Content Marketing for Experiential Marketing Events  5.11.15

Have an Event Hub On Your Website• Compile and present all social media

content shared at your event in a single interface.

• A tool like Eventifier allows you to curate posts from Facebook, Twitter, Instagram and more

• Gives those that couldn’t be there in person a way to follow your event from home.

• Eventifier also includes an analytics platform that gives you a breakdown of your social media performance

• Provides an easy way to contact and reward your most socially active attendees

113

@JonWuebben

Page 114: Content Marketing for Experiential Marketing Events  5.11.15

Provide Handout Materials• Give your attendees tangible materials to

take home. • These should have some sort of

educational value pertaining to your event topic

• Include your event hashtag and social media profile links.

114

@JonWuebben

Page 115: Content Marketing for Experiential Marketing Events  5.11.15

Offer Incentives for Social Media

Interactions• Now that people have your social media

information, provide a reason for them to follow and engage with you

• Make this incentive clear in your handout materials, event signage, and opening statements.

• This incentive could be something that you could profitably offer to everyone who takes the desired social media action

• % or dollar amount off the admission price to your next event.

115

@JonWuebben

Page 116: Content Marketing for Experiential Marketing Events  5.11.15

Run a Sweepstakes or a Contest• Offer a chance for one or a few people to win a

higher-value prize. • Have attendees follow your social networks or

share a post about your event in order to be entered to win.

• Make it clear that they must include the event hashtag and @mention your company to be eligible.

• While sweepstakes involve choosing a winner at random, a contest winner is awarded by merit.

• Ask attendees to share a funny photo or creative tweet

• Decide on the winner via an internal panel or by the number of social media responses each post receives.

116

@JonWuebben

Page 117: Content Marketing for Experiential Marketing Events  5.11.15

After the Event …

117

@JonWuebben

Page 118: Content Marketing for Experiential Marketing Events  5.11.15

Compile Everybody’s Information

• Collect attendee information from social media posts

• Match these to contact information you collected when people registered for your event.

• Use a tool like Eventifier• Provides a record of your marketable

audience and prospective attendees for your next event

• Facilitates your social media outreach efforts.

118

@JonWuebben

Page 119: Content Marketing for Experiential Marketing Events  5.11.15

Send Thank You Notes• Email all speakers and attendees, thanking

them for participating in your event and helping to make it a great success.

• Encourage them to follow you on social media by conveying a clear “what’s in it for me?”

• Mention what sorts of interesting activity will be coming up on your social networks in the upcoming days

• Lke announcing promotion winners or sharing photos and videos from the event.

119

@JonWuebben

Page 120: Content Marketing for Experiential Marketing Events  5.11.15

Ask For Feedback• In a separate email, ask attendees to tell

you what they thought about your event. • Use a tool like Polldaddy or Surveymonkey

to easily create a questionnair• Make sure to include both quantitative and

qualitative form elements. • This allows you to quantify a big picture

sentiment on the quality of your event• Can collect more nuanced insights that can

be used to create testimonial quotes to promote your next event.

120

@JonWuebben

Page 121: Content Marketing for Experiential Marketing Events  5.11.15

Share Event Recaps• Create an album of event photos on

Facebook and ask people to tag themselves and the people they know.

• Compile all event presentations on Slideshare and share the link via email and social media.

• If you’re using a tool like Eventifier, you can present all these different types of posts from a single event dashboard

121

@JonWuebben

Page 122: Content Marketing for Experiential Marketing Events  5.11.15

Build a Content Repository• In addition to sharing content, save it so

you can reuse it later. • Your next event will be around the corner

before you know it• Repurpose all the great content you

collected and turn it into new great content

122

@JonWuebben

Page 123: Content Marketing for Experiential Marketing Events  5.11.15

GROUP ACTIVITY

123

@JonWuebben

Page 124: Content Marketing for Experiential Marketing Events  5.11.15

PUTTING IT INTO ACTION

124

@JonWuebben

Page 125: Content Marketing for Experiential Marketing Events  5.11.15

WRAPPING UP

125

@JonWuebben

Page 126: Content Marketing for Experiential Marketing Events  5.11.15

Contact Me

Jon Wuebben(909) 437-7015 [email protected]: @jonwuebben

126

@JonWuebben

EM Summit Special

25% of ALL Content Packages (for next 30 days)

Page 127: Content Marketing for Experiential Marketing Events  5.11.15

QUESTIONS?

127

@JonWuebben