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SPECIAL ISSUE: LEADERSHIP: CHARACTER, COACHING, CONTEXT AND CULTURE Integrity first: Ethics for leaders and followers 1 JAMES CAMPBELL QUICK JOHN L. GOOLSBY Leader Ethos and Big-C Character 8 SEAN T. HANNAH • PETER L. JENNINGS Developing resonant leaders through emotional intelligence, vision and coaching 17 RICHARD E. BOYATZIS • MELVIN L. SMITH • ELLEN VAN OOSTEN • LAURIS WOOLFORD What is character and why it really does matter 25 THOMAS A. WRIGHT • TYLER L. LAUER BNSF’s leadership engine 35 JEANNE MICHALSKI Supervisor as steward of leadership development efforts 46 LARRY PETERS • JOHN BAUM • GREGORY K. STEPHENS Don’t take the lead… share the lead: Surprising leadership lessons from big time college sports 54 CHARLES C. MANZ • CRAIG L. PEARCE • JEFF W. MOTT • ZAC HENSON • HENRY P. SIMS JR. Generating eustress by challenging employees: Helping people savor their work 61 MATTHEW BLAKE HARGROVE • DEBRA L. NELSON • CARY L. COOPER Peter Drucker Wants You to Be a Heroic Leader — Now 70 WILLIAM A. COHEN

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Page 1: Contents

SPECIAL ISSUE: LEADERSHIP: CHARACTER, COACHING, CONTEXT AND CULTURE

Integrity first: Ethics for leaders and followers 1

JAMES CAMPBELL QUICK • JOHN L. GOOLSBY

Leader Ethos and Big-C Character 8SEAN T. HANNAH • PETER L. JENNINGS

Developing resonant leaders through emotional intelligence, vision and coaching 17RICHARD E. BOYATZIS • MELVIN L. SMITH • ELLEN VAN OOSTEN • LAURIS WOOLFORD

What is character and why it really does matter 25THOMAS A. WRIGHT • TYLER L. LAUER

BNSF’s leadership engine 35JEANNE MICHALSKI

Supervisor as steward of leadership development efforts 46LARRY PETERS • JOHN BAUM • GREGORY K. STEPHENS

Don’t take the lead… share the lead: Surprising leadership lessons from big time college sports 54CHARLES C. MANZ • CRAIG L. PEARCE • JEFF W. MOTT • ZAC HENSON • HENRY P. SIMS JR.

Generating eustress by challenging employees: Helping people savor their work 61MATTHEW BLAKE HARGROVE • DEBRA L. NELSON • CARY L. COOPER

Peter Drucker Wants You to Be a Heroic Leader — Now 70WILLIAM A. COHEN