contents...gurgaon haryana-122002 t: 0124-4814659 e mail: [email protected] qualifications pack –...

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Contents 1. Introduction and Contacts..…[1]

2. Qualifications Pack……….……...[2]

3. Glossary of Key Terms …………[3]

4. OS Units……………………..…….…..[5]

5. Annexure: Nomenclature for QP & OS…[44]

6. Assessment Criteria……………..[46]

What are Occupational Standards(OS)? OS describe what

individuals need to do, know and understand in order to carry out a particular job role or function

OS are

performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding

Contact Us:

Agriculture Skill Council of India (ASCI)

6th Floor, Building No. 10,

GNG Tower, Sector 44,

Gurgaon Haryana-122002 T: 0124-4814659

E mail:

[email protected]

Qualifications Pack – Florist

SECTOR: INFORMATION TECHNOLOGY- INFORMATION TECHNOLOGY ENABLED SERVICES

(IT-ITES)ces Helpdesk Attendant

SECTOR: AGRICULTURE AND ALLIED

SUB-SECTOR: Agriculture Crop Production

OCCUPATION: Floriculture Farming

REFERENCE ID: AGR/Q0703

ALIGNED TO: NCO-2015/NIL

A florist is responsible for creating decorative floral arrangements.

Brief Job Description: A florist is responsible for selection of flowers and foliage

according to customer requirements, processing them, making creative designs

by arranging them and also selling them to the customers.

Personal Attributes:A florist must have creative ability to create new floral

designs, he/she must also have ability to deal with customers. The individual

must posses reading, writing skills, good communication and marketing skills. In

addition, the individual must have stamina and professional hygiene.

Introduction

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AGRICULTURE AND ALLIED INDUSTRY

Qualifications Pack For Florist

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Qualifications Pack Code AGR/Q0703

Job Role Florist

Credits (NSQF) TBD Version number 1.0

Sector Agriculture and Allied Drafted on 19/02/16

Sub-sector Agriculture Crop Production

Last reviewed on 30/11/18

Occupation Floriculture Farming Next review date 30/11/21

NSQC clearance on N/A

Job Role Florist

Role Description

A florist is responsible for selection of flowers and foliage according to customer requirements, processing them, making creative designs by arranging them and also selling them to the customers.

NSQF level Minimum Educational Qualifications Maximum Educational Qualifications

4 Class 8, preferably Not applicable

Training (Suggested but not mandatory)

1. Ageing properties of different types of flowers and foliage 2. Flower and plant identification 3. Basics of flower arrangement

Minimum Job Entry Age 16 years

Experience Preferably 0-1 years in floral desigining

Applicable National Occupational Standards (NOS)

Compulsory: 1.AGR/N0706 Procure and maintain condition of cut flowers 2. AGR/N0707 Plan floristry designs 3. AGR/N0708 Prepare and assemble floristry items 4. AGR/N0709 Carry out packaging of floristry items 5. AGR/N0710 Display finished products for sale 6. AGR/N0711 Sell floral arrangements 7. AGR/N0712 Complete documentation and record keeping for floriculture 8. AGR/N0713 Maintain safety and hygiene for floriculture Optional:

N.A.

Performance Criteria As described in the relevant OS units

Job

Det

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Keywords /Terms Description

Sector Sector is a conglomeration of different business operations having similar businesses and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.

Occupation

Occupation is a set of job roles, which perform similar/related set of functions in an industry.

Function Function is an activity necessary for achieving the key purpose of the sector, occupation, or area of work, which can be carried out by a person or a group of persons. Functions are identified through analysis and form the basis of OS.

Job Role Job role defines a unique set of functions that together form a unique employment opportunity in an organisation.

OS

OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.

Performance Criteria

Performance Criteria are statements that together specify the standard of performance required when carrying out a task.

NOS NOS are Occupational Standards which apply uniquely in the Indian context.

Qualifications Pack Code

Qualifications Pack Code is a unique reference code that identifies a qualifications pack.

Qualifications Pack Qualifications Pack comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A Qualifications Pack is assigned a unique qualification pack code.

Unit Code Unit Code is a unique identifier for an Occupational Standard , which is denoted by an ‘N’

Unit Title Unit Title gives a clear overall statement about what the incumbent should be able to do.

Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.

Knowledgeand Understanding

Knowledge and Understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual needs in order to perform to the required standard.

Organisational Context

Organisational Context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.

Technical Knowledge

Technical Knowledge is the specific knowledge needed to accomplish specific designated responsibilities.

Core Skills or Generic Skills

Core Skills or Generic Skills are a group of skills that are key to learning and working in today's world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles.

Def

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Keywords /Terms Description

NOS NationalOccupational Standard

NSQF National SkillQualificationFramework

OS OccupationalStandard

PC PerformanceCriteria

QP QualificationPack

SSC SectorSkillCouncil

Acr

on

yms

AGR/N0706

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Procure and maintain condition of cut flowers

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Overview This OS unit is about selection of relevant flowers and foliage, procuring and maintaining them using appropriate procedures to keep them in good condition

National Occupational

Standard

AGR/N0706

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Unit Code AGR/N0706

Unit Title (Task)


Description This OS unit is about selection of relevant flowers and foliage, procuring and maintaining them using appropriate procedures to keep them in good condition

Scope

This unit/task covers the following:

Procure the relevant cut flowers & plant parts

Identify and monitor the quality of incoming materials

Monitor and maintain the quality of cut materials

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria

Procure the relevant cut flowers and plant parts

To be competent, the user/individual must be able to: PC1. identify relevant flowers and foliage accurately PC2. procure the flowers and plant parts as per standard procedures as per the

requirement

Identify and monitor the quality of incoming materials

To be competent, the user/individual must be able to: PC3. identify and check the incoming materials for acceptability in terms of type,

quantity and quality and also, identify any pests and diseases associated with them

PC4. take appropriate measures to tackle any issues in the incoming materials PC5. clean and maintain the cleanliness of the work area using approved sanitizers

and keep it free from dust, waste, flies and pests PC6. prepare appropriate containers for incoming materials, adhering to hygeine

standards

Monitor and maintain the quality of cut materials

To be competent, the user/individual must be able to: PC7. identify cut materials and take appropriate measures to take care of them,

both in storage and display PC8. plan the development of the product and identify timelines for the sale of the

cut materials PC9. ensure proper environmantal conditions for keeping the cut materials and

provide nutrition to ensure high value during sales PC10. monitor the cut materials for any damage due to pests and infections and

report the issues if any PC11. dispose or re-use cut materials that are no longer saleable

Knowledge and Understanding (K)

A. Organisational Context

The user/individual on the job needs to know and understand: KA1. organisation care and maintenance procedures for a range of flowers and

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AGR/N0706

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(Knowledge of the company / organisation and its processes)

foliage KA2. types of floral designs, flower arrangements prepared by the organisation KA3. code of business conduct KA4. dress code to be followed KA5. job responsibilities/duties and standard operating procedures followed for

growth and maintenance of flowers and foliage KA6. internal processes such as procurement, store management, inventory

management, quality management and key contact points for query resolution

B. Technical Knowledge

The user/individual on the job needs to know and understand: KB1. botanical and common names for a range of flowers and foliage KB2. seasonal availability of a range of flowers and foliage KB3. indicators of pests and disease and the action that should be taken if they are

discovered KB4. methods for removing dead and damaged material from flowers and foliage KB5. irritant and poisonous flowers and foliage and how they should be handled KB6. different methods of providing food and water to flowers and foliage KB7. how environmental conditions, including; temperature, humidity, light and

water/food supply, affect fresh materials

Skills (S)

A. Core Skills/ Generic Skills

Writing Skills

The user/ individual on the job needs to know and understand how to: SA1. note the information communicated SA2. note the raw materials to be used SA3. write information documents to internal departments/ internal teams SA4. note down the data for online ERP or as per applicability in the organisation

Reading Skills

The user/individual on the job needs to know and understand how to: SA5. read manuals and process documents to understand operations and process

requirements SA6. read internal information documents sent by internal teams

Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to: SA7. discuss task lists, schedules and activities SA8. effectively communicate with team members SA9. question in order to understand the nature of the problem and to clarify

queries SA10. attentively listen and comprehend the information given by the speaker SA11. communicate clearly on the issues being faced

B. Professional Skills Decision Making

AGR/N0706

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The user/individual on the job needs to know and understand how to: SB1. analyse critical points in day to day tasks through experience and observation

and identify measures to solve the issue SB2. handle issues in case the manager is not available (as per the authority matrix

defined by the organisation)

Plan and Organize

The user/individual on the job needs to know and understand how to: SB3. plan and organize the work order and jobs received SB4. organize raw materials and packaging materials required for all products SB5. plan and prioritize the work based on the instructions received SB6. plan to utilise time and equipment's effectively SB7. organize all process/ equipment manuals so as to access information easily SB8. support the manager in scheduling tasks for helper(s)

CustomerCentricity

The user/individual on the job needs to know and understand how to: SB9. understand customer requirements and their priority and respond as per their

needs

Problem Solving

The user/individual on the job needs to know and understand how to: SB10. support manager in solving problems by detailing out problems SB11. discuss the possible solutions with the manager for problem solving

Analytical Thinking

The user/individual on the job needs to know and understand how to: SB12. apply domain information about maintenance processes and technical

knowledge about tools and equipment

Critical Thinking

The user/individual on the job needs to know and understand how to: SB13. use common sense and make judgments on day to day basis SB14. use reasoning skills to identify and resolve basic problems SB15. use intuition to detect any potential problems which could arise during

operations SB16. use acquired knowledge of the process for identifying and handling issues

AGR/N0706

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NOS Version Control

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NOS Code AGR/N0706


Industry Agriculture and Allied Drafted on 19/02/16

Industry Sub-sector Agriculture Crop Production



AGR/N0707

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Plan floristry designs

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Overview This OS unit is about planning various floristry designs according to customer needs using the appropriate materials.


Standard

AGR/N0707

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Unit Code AGR/N0707

Unit Title (Task)


Description This OS unit is about planning various floristry designs according to customer needs using the appropriate materials.

Scope This unit/task covers the following:

Plan floristry designs according to customer needs



Plan floristry designs according to customer needs

To be competent, the user/individual must be able to PC1. identify and understand customer requirements PC2. generate plans that would meet the customer requirments PC3. research and use creativity to come up with suitable designs that can cater to

the customer needs PC4. communicate the design concept to relevant stakeholders PC5. identify materials that are relevant to customer needs, design requirements

and based on seasonal availability PC6. understand the need for modifications if any and discuss the same with the

customer to ensure that his/her requirements are adhered to


A. Organisational Context (Knowledge of the company / organisation and its processes)

The user/individual on the job needs to know and understand: KA1. organisation range of techniques for construction of designs and use of plant

material KA2. organisation procedures for identification of customer requirements KA3. types of floral designs produced by the organisation KA4. code of business conduct KA5. dress code to be followed KA6. job responsibilities/duties and standard operating procedures KA7. internal processes such as procurement, store management, inventory



The user/individual on the job needs to know and understand: KB1. how to interpret customer requirements using: sources of information;

technical skills; budget/costing local seasonal variations in temperature, humidity and air flow

KB2. the availability and suitability of an extensive range of materials according to season and price, where appropriate

KB3. floristry design terminology, concepts and principles KB4. principles and elements of design

Skills (S)

A. Core Skills/ Writing Skills

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AGR/N0707

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Generic Skills The user/ individual on the job needs to know and understand how to: SA1. note the information communicated SA2. note the raw materials to be used SA3. write information documents to internal departments/ internal teams SA4. note down the data for online ERP or as per applicability in the organisation

Reading Skills










Plan and Organize


CustomerCentricity


needs

Problem Solving


Analytical Thinking



Critical Thinking

AGR/N0707

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AGR/N0707

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NOS Version Control

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NOS Code AGR/N0707






AGR/N0709

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Prepare and assemble floristry items

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Overview This OS unit deals with the preparation of the floral designs based on the required specifications using various techniques and evaluate them against the requirements.


Standard

AGR/N0709

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Unit Code AGR/N0708

Unit Title (Task)


Description This OS unit deals with the preparation of the floral designs based on the required specifications using various techniques and evaluate them against the requirements.

Scope


Prepare and evaluate floristry designs

Assemble the planted floristry designs

Assemble and evaluiate basic floristry designs



Prepare and evaluate floristry designs

To be competent, the user/individual must be able to: PC1. obtain and understand the specifications for the floral design

PC2. create a work plan based on the specifications obtained and seek clarifications when required

PC3. construct the design in a manner which moinimises wastage and less damage

PC4. use appropriate conditioning methods and ensure that the materials are handled safely

PC5. review the deisgn against the specifications regularly and incorporate appropriate changes whenever necessary

PC6. adhere to agreed timlimes for preparation of the designs

PC7. evaluate the designs prepared and check for adherence to agreed specifications. make final adjustments if any

PC8. pack and store the designs prepared in appropriate conditions that minimizes damage ensure good shelf life.

PC9. maintain proper records for production

Assemble the planted floristry designs

To be competent, the user/individual must be able to: PC10. select appropriate materials, tools and equipments for assembling planted

designs

PC11. assemble the flowers and foliage and other materials according to the agreed specifications

PC12. check the flowers and foliage and material for ensuring quality and provide nutiriron to ensure the quality is maintained

PC13. review the finished designs against the agreed specifications and ensure adherence to requirements

PC14. store the finished designs in a clean appropriate environment that is suitable for storage of flowers and foliage

PC15. dispose waste generated in an appropriate manner

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Assemble and evaluate basic floristry designs

To be competent, the user/individual must be able to: PC16. select and prepare materials, tools and equipments required to produce basic

floristry designs

PC17. assemble the deisgns using appropriate techniques according to given specifications



PC20. dispose waste generated in appropriate manner



The user/individual on the job needs to know and understand: KA1. organisationprocess of selection of procedures that are appropriate for the

floral design KA2. organisation criteria used when reviewing a design during assembly and how

to modify its production to meet the design specification KA3. types of floral designs produced by the organisation KA4. code of business conduct KA5. dress code to be followed KA6. job responsibilities/duties and standard operating procedures KA7. internal processes such as procurement, store management, inventory



The user/individual on the job needs to know and understand: KB1. basic principles and elements of design and how to apply them KB2. types and quantity of materials required KB3. techniques for assembling floristry designs KB4. conditioning techniques for different plant materials KB5. criteria for evaluating completed designs against the specification KB6. package and store floristry designs to minimise deterioration

Skills (S)

A. Core Skills/ Generic Skills

Writing Skills


Reading Skills




AGR/N0709

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Plan and Organize


CustomerCentricity


needs

Problem Solving


Analytical Thinking



Critical Thinking



AGR/N0709

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NOS Version Control

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NOS Code AGR/N0708






AGR/N0709

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Carry out packaging of floristry items

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Overview This OS unit is about packaging of the floral designs produced using the right procedures to meet the customer requirements before placing them for display


Standard

AGR/N0709

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Unit Code AGR/N0709

Unit Title (Task)


Description This OS unit is about packaging of the floral designs produced using the right procedures to meet the customer requirements before placing them for display.


Packaging of flowers, foliage and floristry designs



Packaging of flowers, foliage and floristry designs

To be competent, the user/individual must be able to: PC1. prepare the material required for packing and ensure good quality PC2. wrap the product and ensure proper sealing in a manner that is suitable for

the type of design and the mode of transport PC3. ensure that agreed timelines are met for packing in order to ensure timely

delivery or collection PC4. check the final package to ensure adherence to customer requirements PC5. label and store the packages to be delivered or collected PC6. dispose waste in an appropriate manner



The user/individual on the job needs to know and understand: KA1. organisationprocess/procedures for storage of products prior to

transportation or sale KA2. organisation procedures for disposal/recycling of waste packaging and plant

material KA3. code of business conduct KA4. dress code to be followed KA5. job responsibilities/duties and standard operating procedures KA6. internal processes such as procurement, store management, inventory



The user/individual on the job needs to know and understand: KB1. care instructions that should be provided with the products personal hygiene

requirement KB2. different methods of attaching additional items securely KB3. different types of packaging techniques/procedures

Skills (S)

A. Core Skills/ Writing Skills

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AGR/N0709

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Generic Skills The user/ individual on the job needs to know and understand how to: SA1. note the information communicated SA2. note the raw materials to be used SA3. write information documents to internal departments/ internal teams SA4. note down the data for online ERP or as per applicability in the organisation

Reading Skills










Plan and Organize


CustomerCentricity


needs

Problem Solving


Analytical Thinking



AGR/N0709

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Critical Thinking



AGR/N0709

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NOS Version Control

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NOS Code AGR/N0709






AGR/N0710

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Display finished products for sale

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Overview This OS unit is about preparation of the display area, display of the finished products for sale to the customers after proper labelling of these products.


Standard

AGR/N0710

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Unit Code AGR/N0710

Unit Title (Task)


Description This OS unit is about preparation of the display area, display of the finished products for sale to the customers after proper labelling of these products.

Scope


Prepare display areas and materials in the store

Label display stock in the store


Element Performance Criteria Prepare display areas and materials in the store

To be competent, the user/individual must be able to: PC1. identify the requirements for display in terms of sotck, space, position of

display etc. and seek clarification in case of any doubts

PC2. ensure that the display does not cause any obstruction and reports such cases if it arises

PC3. make sure that the size of the display area is right according to the prodcucts to be displayed

PC4. gather the products that need to be displayed and ensure that they are clean and in good condition

PC5. clear , clean and prepare the display area following the sops

Label display stock in the store

To be competent, the user/individual must be able to: PC6. ensure that the right labels are given to the right display products PC7. ensure clarity, accuracy and legitimacy of the labels PC8. ensure that any requirement for change in the labelling is communicated to

the right personnel

PC9. ensure that the lables are properly in place and is placed such that the customers can easily view them and identify the display goods

PC10. ensure that the labelling process is completed within the given time


B. Organisational Context

(Knowledge of

the company /

organisation and

its processes)

The user/individual on the job needs to know and understand: KA1. organisationdisplay requirements for stock, space, position of the display and

dates KA2. organisation legal requirements for labelling KA3. types of floral designs produced by the organisation KA4. code of business conduct KA5. dress code to be followed KA6. job responsibilities/duties and standard operating procedures

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The user/individual on the job needs to know and understand: KB1. possible dangers to health and safety before setting up displays KB2. how to use labelling materials and equipment efficiently and effectively KB3. checking clarity and accuracy of labels

Skills (S)

C. Core Skills/

Generic Skills

Writing Skills


Reading Skills






D. Professional Skills Decision Making




Plan and Organize


CustomerCentricity


needs

Problem Solving

AGR/N0710

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Analytical Thinking



Critical Thinking



AGR/N0710

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NOS Version Control

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NOS Code AGR/N0710






AGR/N0711

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Sell floral arrangements

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Overview This unit is about assisting the customers to make purchase decisions in the store through explanation, comparison and contrasting of different floral arrangements on sale.


Standard

AGR/N0711 Sell floral arrangements

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Unit Code AGR/N0711

Unit Title (Task)

Sell floral arrangements

Description This unit is about assisting the customers to make purchase decsions in the store through explanation, comparison and contrasting of different floral arrangements on sale.


Help customers in making purchase decisions in the store



Help customers in making purchase decisions in the store

To be competent, the user/individual must be able to: PC1. describe and explain all product features in a manner that can be easily

understood by the customers PC2. compare and contrast the diiferent prodcuts, thus enabling the customer to

make decisions easily PC3. identify opportunities to enlighten the customer about associated or

additional prodcuts in a way that promotes sales and goodwill



The user/individual on the job needs to know and understand: KA1. types of customers the organisation caters to KA2. code of business conduct KA3. dress code to be followed KA4. job responsibilities/duties and standard operating procedures


The user/individual on the job needs to know and understand: KB1. promotion of sales and goodwill KB2. floral prouduct features and benefits KB3. different types of customer responses

Skills (S)

C. Core Skills/ Generic Skills

Writing Skills


Reading Skills



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D. Professional Skills Decision Making




Plan and Organize


CustomerCentricity


needs

Problem Solving


Analytical Thinking



Critical Thinking




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NOS Version Control

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NOS Code AGR/N0711





Occupation Floriculture farming Next review date 30/11/21

AGR/N0712 Complete documentation and record keeping for floriculture

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Overview This OS unit is about documentation of all details regarding the materials, finished products, packaging materials etc. and keeping proper records for future reference.


Standard


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Unit Code AGR/N0712

Unit Title (Task)

Complete documentation and record keeping for floriculture

Description This OS unit is about documentation of all details regarding the materials, finished products, packaging materials etc. and keeping proper records for future reference.

Scope

The scope of this role will include:

Document and maintain records related to raw materials

Document and maintain records related to finished products


Element Performance Criteria Document and maintain records related to raw materials

To be competent, the user/individual must be able to: PC1. document and maintain recordsof details of raw materials and packaging

materials such as name of raw materials, type and variety, vendor/supplier details, grown area, grown season, quantity, receiving date, supplier details, receiving date/ date of manufacture, expiry date, supplier quality document, quality parameters of all raw materials, internal quality analysis report, etc. as per organisation standards

PC2. document and maintain record of observations (if any) related to raw materials and packaging materials

PC3. verify the documents and track from finished product to raw materials, in case of quality concerns and during quality management system audits

Document and maintain records related to finished products

To be competent, the user/individual must be able to: PC4. document and maintain records of the types of finished products produced PC5. document and maintain records of the finished products detailssuch as batch

number, time of packing, date of manufacture, date of expiry, other label details, primary, secondary and tertiary packaging materials for all finished products, storage conditions, etc. as per organisation standards

PC6. document and maintain record of observations or deviations (if any) related to finished products


B. Organisational Context

(Knowledge of

the company /

organisation and

its processes)

The user/individual on the job needs to know and understand: KA1. documentation system followed in the organisation KA2. methods to record and maintain records on observations (if any) related to

raw materials, process and finished products KA3. code of business conduct KA4. dress code to be followed KA5. job responsibilities/duties and standard operating procedures

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The user/individual on the job needs to know and understand: KB1. details to be recorded on raw materials and finished products KB2. tracking back the record from finished product to raw material

Skills (S)

E. Core Skills/

Generic Skills

Writing Skills


Reading Skills










Plan and Organize


CustomerCentricity


needs

Problem Solving



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Analytical Thinking



Critical Thinking




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NOS Version Control

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NOS Code AGR/N0712






AGR/N0713 Maintain safety and hygiene for floriculture

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Overview This OS unit is about ensuring all safety procedures and hygiene aspects are followed for floriculture


Standard


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Unit Code AGR/N0713

Unit Title (Task)

Maintain safety and hygiene for floriculture

Description This OS unit is about ensuring that all safety procedures and hygiene aspects are followed for floriculture

Scope The scope of this role will include:

Perform safety and hygiene related functions


Element Performance Criteria Perform safety and hygiene related functions

To be competent, the user/individual must be able to: PC1. comply with safety and hygiene procedures followed in the organisation PC2. ensure personal hygiene by use of gloves, hairnets, masks, ear plugs,

goggles, shoes, etc. PC3. pack products in appropriate packaging materials, label and store them in

designated area, free from pests, flies and infestations PC4. use safety equipment such as fire extinguisher, first aid kit and eye-wash

station when required PC5. follow housekeeping practices by having designated area for

materials/tools PC6. identify, document and report problems such as rodents and pests to

management PC7. conduct workplace checklist audits before and after work to ensure safety

and hygiene


A. Organisational Context

(Knowledge of

the company /

organisation and

its processes)

The user/individual on the job needs to know and understand: KA1. safety and hygiene standards followed by the organisation KA2. code of business conduct KA3. dress code to be followed KA4. job responsibilities/duties and standard operating procedures


The user/individual on the job needs to know and understand: KB1. possible physical, chemical and biological hazards and methods of prevention

of various hazards KB2. personal hygiene requirements KB3. different types of sanitizers used for process area, equipment and the

procedure to use them KB4. cleaning and sanitation of equipment and work area

Skills (S)

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A. Core Skills/

Generic Skills

Writing Skills


Reading Skills










Plan and Organize


CustomerCentricity


needs

Problem Solving


Analytical Thinking

The user/individual on the job needs to know and understand how to:


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SB12. apply domain information about maintenance processes and technical knowledge about tools and equipment

Critical Thinking




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NOS Version Control

Back to Top

NOS Code AGR/N0713






Qualifications Pack for Florist

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Annexure

Nomenclature for QP and NOS

Qualifications Pack

[ABC]/ Q 0101

Occupational Standard An example of NOS with ‘N’

[ABC] / N 0101

Q denoting Qualifications Pack Occupation (2 numbers)

QP number (2 numbers)

9 characters

N denoting National Occupational Standard Occupation (2 numbers)

OS number (2 numbers)

9 characters

Back to top…

[Insert 3 letter code for SSC]

[Insert 3 letter code for SSC]

Qualifications Pack for Florist

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The following acronyms/codes have been used in the nomenclature above:

Sub-sector

Range of Occupation

numbers

Agriculture Crop Production 01 – 40

Dairying 41 – 42

Poultry 43 – 44

Animal Husbandry 45 – 48

Fisheries 49 – 51

Agriculture Allied Activities 52 – 60

Forestry, Environment and Renewable Energy

Management

61 - 70

Agriculture Industries 71 – 90

Generic Occupations 96 - 99

Sequence Description Example

Three letters Industry name AGR

Slash / /

Next letter Whether QP or NOS Q or N

Next two numbers Occupation code 01

Next two numbers OS number 01

Note:

The range of occupation numbers have been decided based on the number of existing and

future occupations in a segment

Occupation numbers from 91 – 95 have been intentionally left blank to accommodate any

emerging segment in future

Assessment Criteria

Page | 46

Marks Allocation

Assessable outcomes Assessment criteria for outcomes Total

Marks Out Of Theory

Skills Practical

1. AGR/N0706: Procure and maintain condition of cut flowers

PC1. identify relevant flowers and foliage accurately

8 2 6

PC2. procure the flowers and foliage parts as per standard procedures as per the requirement

8 2 6

PC3. identify and check the incoming materials for acceptability in terms of type, quantity and quality and also, identify any pests and diseases associated with them

10 3 7

PC4. take appropriate measures to tackle any issues in the incoming materials 10 3 7

PC5. clean and maintain the cleanliness of the work area using approved sanitizers and keep it free from dust, waste, flies and pests

8 2 6

PC6. prepare appropriate containers for incoming materials, adhering to

8 2 6

CRITERIA FOR ASSESSMENT OF TRAINEES

Job Role Florist

Qualification Pack AGR/Q0703

Sector Skill Council Agriculture Skill Council of India Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC 3. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below) 4. Individual assessment agencies will create unique evaulations for skill practical for every student at each examination/training center based on this criteria 5. To pass the Qualification Pack , every trainee should score a minimum of 70% in aggregate 6. In case of successfully passing only certain number of NOS's, the trainee is eligible to take subsequent assessment on the balance NOS's to pass the Qualification Pack

Assessment Criteria

Page | 47

hygeine standards

PC7. identify cut materials and take appropriate measures to take care of them, both in storage and display

10 3 7

PC8. plan the development of the product and identify timelines for the sale of the cut materials

10 4 6

PC9. ensure proper environmantal conditions for keeping the cut materials and provide nutrition to ensure high value during sales

10 3 7

PC10. monitor the cut materials for any damage due to pests and infections and report the issues if any

10 3 7

PC11. dispose or re-use cut materials that are no longer saleable 8 3 5

100 30 70

2.AGR/N0707:Plan floristry designs

PC1. identify and understand customer requirements

15 5 10

PC2. generate plans that would meet the customer requirments 15 5 10

PC3. research and use creativity to come up with suitable designs that can cater to the customer needs

20 5 15

PC4. communicate the design concept to relevant stakeholders 15 5 10

PC5. identify materials that are relevant to customer needs, design requirements and based on seasonal availability

20 5 15

PC6. understand the need for modifications if any and discuss the same with the customer to ensure that his/her requirements are adhered to

15 5 10

100 30 70

3. AGR/N0708:Prepare and assemble floristry items

PC1. obtain and understand the specifications for the floral design

5 2 3

PC2. create a work plan based on the specifications obtained and seek clarifications when required

5 2 3

Assessment Criteria

Page | 48

PC3. construct the design in a manner which moinimises wastage and less damage

5 1 4

PC4. use appropriate conditioning methods and ensure that the materials are handled safely

5 2 3

PC5. review the deisgn against the specifications regularly and incorporate appropriate changes whenever necessary

5 1 4

PC6. adhere to agreed timlimes for preparation of the designs 5 1 4

PC7. evaluate the designs prepared and check for adherence to agreed specifications. make final adjustments if any

5 1 4

PC8. pack and store the designs prepared in appropriate conditions that minimizes damage ensure good shelf life.

5 1 4

PC9. maintain proper records for production 5 2 3

PC10. select appropriate materials, tools and equipments for assembling planted designs

5 1 4

PC11. assemble the flowers and foliage and other materials according to the agreed specifications

5 1 4

PC12. check the flowers and foliage and material for ensuring quality and provide nutiriron to ensure the quality is maintained

5 2 3


5 2 3


5 2 3

PC15. dispose waste generated in an appropriate manner 5 2 3

PC16. select and prepare materials, tools and equipments required to produce basic floristry designs

5 1 4

Assessment Criteria

Page | 49

PC17. assemble the deisgns using appropriate techniques according to given specifications

5 1 4


5 2 3


5 1 4

PC20. dispose waste generated in appropriate manner 5 2 3

100 30 70

4. AGR/N0709: Carry out packaging of floristry items

PC1. prepare the material required for packing and ensure good quality

15 5 10

PC2. wrap the product and ensure proper sealing in a manner that is suitable for the type of design and the mode of transport

20 5 15

PC3. ensure that agreed timelines are met for packing in order to ensure timely delivery or collection

15 5 10

PC4. check the final package to ensure adherence to customer requirements 15 5 10

PC5. label and store the packages to be delivered or collected 20 5 15

PC6. dispose waste in an appropriate manner 15 5 10

100 30 70

5.AGR/N0710:Display finished products for sale

PC1. identify the requirements for display in terms of sotck, space, position of display etc. and seek clarification in case of any doubts

10 3 7

PC2. ensure that the display does not cause any obstruction and reports such cases if it arises

10 3 7

PC3. make sure that the size of the display area is right according to the prodcucts to be displayed

10 3 7

PC4. gather the products that need to be displayed and ensure that they are

10 3 7

Assessment Criteria

Page | 50

clean and in good condition

PC5. clear , clean and prepare the display area following the sops 10 3 7

PC7. ensure that the right labels are given to the right display products 10 3 7

PC8. ensure clarity, accuracy and legitimacy of the labels 10 3 7

PC9. ensure that any requirement for change in the labelling is communicated to the right personnel

10 3 7

PC10. ensure that the lables are properly in place and is placed such that the customers can easily view them and identify the display goods

10 3 7

PC11. ensure that the labelling process is completed within the given time 10 3 7

100 30 70

6. AGR/N0711:Sell floral arrangements

PC1. describe and explain all product features in a manner that can be easily understood by the customers

30 15 15

PC2. compare and contrast the diiferent prodcuts, thus enabling the customer to make decisions easily

20 5 15

PC3. identify opportunities to enlighten the customer about associated or additional prodcuts in a way that promotes sales and goodwill

50 10 40

100 30 70

7. AGR/N0712: Complete documentation and record keeping for floriculture

PC1. document and maintain recordsof details of raw materials and packaging materials such as name of raw materials, type and variety, vendor/supplier details, grown area, grown season, quantity, receiving date, supplier details, receiving date/ date of manufacture, expiry date, supplier quality document, quality parameters of all raw materials, internal quality analysis report, etc. as per organisation standards

20 10 10

PC2. document and maintain record of observations (if any) related to raw materials and packaging materials

15 10 5

Assessment Criteria

Page | 51

PC3. verify the documents and track from finished product to raw materials, in case of quality concerns and during quality management system audits

15 10 5

PC4. document and maintain records of the types of finished products produced 15 10 5

PC5. document and maintain records of the finished products detailssuch as batch number, time of packing, date of manufacture, date of expiry, other label details, primary, secondary and tertiary packaging materials for all finished products, storage conditions, etc. as per organisation standards

20 10 10

PC6. document and maintain record of observations or deviations (if any) related to finished products

15 10 5

100 60 40

8. AGR/N0713: Maintain safety and hygiene for floriculture

PC1. comply with safety and hygiene procedures followed in the organisation

15 5 10

PC2. ensure personal hygiene by use of gloves, hairnets, masks, ear plugs, goggles, shoes, etc.

15 5 10

PC3. pack products in appropriate packaging materials, label and store them in designated area, free from pests, flies and infestations

15 5 10

PC4. use safety equipment such as fire extinguisher, first aid kit and eye-wash station when required

10 2 8

PC5. follow housekeeping practices by having designated area for materials/tools

15 5 10

PC6. identify, document and report problems such as rodents and pests to management

15 3 12

PC7. conduct workplace checklist audits before and after work to ensure safety and hygiene

15 5 10

100 30 70

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