Service OrderAccount No.CSABankCheck ReceiptTellerUpdated accountGenerated paymentExisting CustomerNew CustomerCONTEXT DIAGRAMDONNECA A. ADOCCHERRYLYN C. PAREJA

CheckCHRISTINE JOY R. SOLINAP

0Bills, Cash/Check

Bayad Center System of PLDTPayment of installation feeReceipt

Location, RequirementsAgent

Incomplete/ Invalid Requirements

Installation report

Message/Call, Receipt

Availability of the LocationLocationSales PersonnelService OrderCSAAccount NumberCash

Service OrderAccount No.CSABankCheckBills, Cash/CheckReceiptDiagram 0

Check receipt

1Updated Account, Cash

TellerExisting Customer

Payment of DuesGenerated payment

Customer Information FilesD1Required documentsVerified customer nameVerified AccountCheck Account

Account InformationD2

Payment of installation feeAccount number

Customer Information

Location, Requirements3Create Customer AccountNew CustomerSubmit requirements2Check Existing accounts details

Installation reportAgent

Incomplete/ Invalid Requirements,

LocationReceipt, Message/CallCashAvailability of the LocationSales PersonnelAccount NumberService OrderCSA

CSAProcess 1

Account No.ReceiptPayment ProfileCleared AccountAccount InformationD2Updated Account1.3Posting of payment Cash 1.2Confirm CheckCheck account infoCheckCheck receiptCheckBankVerified AccountCheck AccountBills, Cash/CheckTellerAccount InformationD2Existing Customer

Service Order

1.1

Payment

Submit requirementsGenerated paymentPayment of installation feeTellerAgent New CustomerProcess 3

Message/Call, ReceiptAvailability of the LocationLocationIncomplete/ Invalid Requirements, Location, RequirementsCSAAccount NumberCustomer InfoCashSales Personnel2Service OrderAccount NumberCSACreate service order3.2New customer account infoInstallation reportCustomer InformationAccount numberAccount InformationD2Encoding of information required3.1Check Existing accounts details