contextual inquiry case

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User Research Media Design course Autumn 2016 Case: Feeler contextual inquiry

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Page 1: Contextual inquiry case

User Research

Media Design course

Autumn 2016

Case: Feeler contextual inquiry

Page 2: Contextual inquiry case

INDEX

1. Introduction

3. Interviews

4. Focus Group

5. Workshops

2. Literature review

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Research areas

1. INTRODUCTION

LEARNING WELL-BEING

QUANTIFIED SELF

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Research-based design

1. INTRODUCTION

Research-based design (Leinonen et al., 2008; Leinonen, 2010)

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Contextual inquiry

1. INTRODUCTION

Aims:

•  Identify what factors impact student well-being•  Define which aspects would be more meaningful to monitor in order to

improve students’ learning experience.•  Understand how students conceptualize a “learning experience”

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2. LITERATURE REVIEW

•  Research papers•  Benchmarking of Quantified-Self

products

•  Technical reviews of sensor technologies

•  Mass media and social media (groups of interest)

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Subject Expert Interviews

3. INTERVIEWS

Strategic centre for health and well-being

Aalto University student services

University of Helsinki professor of social psychology of information and communication technology

e-Learning platform

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End-user interviews

3. INTERVIEWS

Profile:

•  Adults aged 24 - 65•  Engaged in learning

•  Busy agendas •  Concerned about their wellbeing

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Health

Wellbeing

Mindfulness6 interviewees Photos + text

DATA COLLECTION  

3. INTERVIEWS

End-user interviews

- Audio recording of the interviews - Card printing of the images and texts produced by the interviewees.

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Imatges preses pels entrevistats durant la investigació contextual de Feeler. (projecte de recerca doctoral d’E. Durall)

End-user interviews

3. INTERVIEWS

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Imatges preses pels entrevistats durant la investigació contextual de Feeler. Projecte de recerca doctoral d’E. Durall

4. FOCUS GROUP

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4. FOCUS GROUP

Design game

Design game created during Feeler contextual inquiry (E. Durall, J.F. González)

Game elements: !

-  Board-  Dice-  Pawns

-  Character cards-  Challenge and

opportunities cards-  Stickers

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Feeler design game materials (E. Durall, J.F. González)

4. FOCUS GROUP

Design game

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Image taken during Feeler co-design sessions with students of Kyushu University (Japan).

5. WORKSHOPS

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5. WORKSHOPS

Participatory design workshop on Learning and Well-beingMethods:•  Concept mapping•  3D prototyping

Participatory design workshop on student well-beingMethods:•  Design opportunities & challenges mapping•  Idea generation tackling one of the identified challenges

Workshops for making

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Workshop about learning and well-being organised during the Summer school: design as inquiry (June 2013, Helsinki).

Participatory design workshop on Learning and Well-being

The prototyping session was guided by the question:!How would you quantify your level of well-being in your learning

performance? !

5. WORKSHOPS

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Workshop about student well-being. Runned by T. Tapola and E. Durall with Aalto students.

Participatory design workshop on student well-being

After identifying main opportunities and challenges regarding student well-being, students were asked to generate a design concept based on one of the identified issues.

5. WORKSHOPS

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5. WORKSHOPS

Co-design workshops

Co-design workshops about reflection through QS data•  Design game•  2D prototyping

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Co-design workshops with Kyushu University students (Feeler contextual inquiry, support of Kyushu University students).

Participants’ profile:

•  Kyushu University students (MA and PhD).•  2 workshops with asian students and another one with exchange students from

South America and Europe.

5. WORKSHOPS

Co-design workshops

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5. WORKSHOPS

Workshop structure

•  Welcome and introduction (30 min)

•  Play (40 min)

•  Datavis creation (50 min)

•  Sharing and presenting datavis creations (50 min)

•  Counting and ending the game (10 min)

•  Workshop feedback (15 min)

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5. WORKSHOPS

Co-design test session

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5. WORKSHOPS

Co-design game materials

Character cards Data sheets Inspiration cards

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5. WORKSHOPS

Co-design game materials

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5. WORKSHOPS

Co-design game materials

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5. WORKSHOPS

Co-design game materials