contingent workforce management and the on-demand enterprise

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CONTINGENT WORKFORCE MANAGEMENT AND THE ON-DEMAND ENTERPRISE PRESENTED BY: CHRISTOPHER J. DWYER RESEARCH DIRECTOR, ARDENT PARTNERS MAY 17, 2016 SPONSORED BY:

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Page 1: Contingent Workforce Management and the On-Demand Enterprise

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CONTINGENT WORKFORCE MANAGEMENT AND THE ON-DEMAND ENTERPRISE

PRESENTED BY:CHRISTOPHER J. DWYERRESEARCH DIRECTOR, ARDENT PARTNERSMAY 17, 2016

SPONSORED BY:

Page 2: Contingent Workforce Management and the On-Demand Enterprise

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TODAY’S HOST AND SPONSOR

Copyright © 2016- Ardent Partners Ltd.

Page 3: Contingent Workforce Management and the On-Demand Enterprise

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INTRODUCTION AND BACKGROUND

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TODAY’S PRESENTER: CHRISTOPHER J. DWYER Research Director and VP of Operations

• Recognized expert in spend management and contingent workforce management

• Thought leader in the CWM industry• Industry analyst for over a decade• Previously a Director at the Aberdeen Group (7-year

tenure from 2006-2013)• Benchmarked thousands of organizations across spend

management, CWM, procurement, etc.• Recognized as an “Analyst Superstar” by HRO Today in

2013, 2014, and 2015• Recognized as a “Pro to Know” by Supply & Demand Chain

Executive Magazine in 2014• Written nearly 300 research studies and reports on the

evolution of the non-employee workforce

Copyright © 2016 - Ardent Partners Ltd.

Page 5: Contingent Workforce Management and the On-Demand Enterprise

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ARDENT’S CWM RESEARCH AND COVERAGE

Copyright © 2016 - Ardent Partners Ltd.

Evolution“The Future of

Work”Non-

EmployeesOn-Demand

Talent

InnovationEmerging

TechnologiesProgressive Solutions

Evolving Apps

CollaborationProcurement

Talent Management

Human CapitalSpend

Management

Page 6: Contingent Workforce Management and the On-Demand Enterprise

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A GLIMPSE INTO THE CHANGING WORLD OF WORK

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THE CORE OF TODAY’S NON-EMPLOYEE WORKFORCE? TALENT

Copyright © 2016- Ardent Partners Ltd.

Page 8: Contingent Workforce Management and the On-Demand Enterprise

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LET’S SET THE STAGE…

Copyright © 2016 - Ardent Partners Ltd.

• 95% of businesses see non-employee talent as vital

• 35% of the average workforce is considered contingent

• 70% of companies expect their contingent workforce to grow steadily in 2016

Page 9: Contingent Workforce Management and the On-Demand Enterprise

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HOW IS TALENT TRULY CONCENTRATED TODAY?

Copyright © 2016- Ardent Partners Ltd.

Page 10: Contingent Workforce Management and the On-Demand Enterprise

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A LOOK AT THE TOP CWM CHALLENGES (“THE BALANCING ACT”)

Copyright © 2016 - Ardent Partners Ltd.

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11Copyright © 2016 - Ardent Partners Ltd.

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THE BEST-IN-CLASS CONTINGENT WORKFORCE MANAGEMENT PROGRAM

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360-DEGREE CONTINGENT WORKFORCE MANAGEMENT

(THE BEST-IN-CLASS CWM PROGRAM)

Copyright © 2016 - Ardent Partners Ltd.

Page 14: Contingent Workforce Management and the On-Demand Enterprise

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CORE CWM CAPABILITIES (BEST-IN-CLASS VS. ALL OTHERS)

Copyright © 2016 - Ardent Partners Ltd.

Page 15: Contingent Workforce Management and the On-Demand Enterprise

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“BIG DATA” AND THE BEST-IN-CLASS

Copyright © 2016 - Ardent Partners Ltd.

Page 16: Contingent Workforce Management and the On-Demand Enterprise

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DISRUPTION, INNOVATION

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THE EVOLUTION OF CWM TECHNOLOGY

Copyright © 2016 - Ardent Partners Ltd.

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THE CWM “TECH ECOSYSTEM”

18Copyright © 2016 - Ardent Partners Ltd.

The “core”: VMS Peripheral and

supporting solutions and platforms (i.e FMS)

Free-flow of data and intelligence

Engagement, spend, compliance/risk, talent, etc.

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THE ROLE OF OTPS/FMS IN TODAY’S CHANGING WORKFORCE

Copyright © 2016 - Ardent Partners Ltd.

Access to a New, Open World of Top-Tier Talent, Skillsets, and Expertise

Enterprise-Specific Talent Pools

Automation of Back-Office Processes

Real-Time Monitoring of

Projects

Agile Insights

(Analytics)

Compliance and Risk Mitigation

Page 20: Contingent Workforce Management and the On-Demand Enterprise

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THE PERFORMANCE ADVANTAGES OF OTPS/FMS

Copyright © 2016 - Ardent Partners Ltd.

Compliance and Risk

Mitigation(21%

advantage)

Visibility into

“Worker Footprint”

(25% advantage)

Visibility into

Enterprise Talent(27%

advantage)

CWM Cost Savings(10% to

15% advantage)

Page 21: Contingent Workforce Management and the On-Demand Enterprise

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WHAT’S SHAPING THE “FUTURE OF WORK”?

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WELL, WHAT IS THE “FUTURE OF WORK?”

Copyright © 2016 - Ardent Partners Ltd.

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YOUR WORKFORCE IS CHANGING…

Copyright © 2016- Ardent Partners Ltd.

Disruption On-Demand

Top Tier Talent

The Ecosystem

New Talent Types Evolution

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“ON-DEMAND” IS THE FUTURE…WE MUST ACCEPT IT

Copyright © 2016- Ardent Partners Ltd.

Page 25: Contingent Workforce Management and the On-Demand Enterprise

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TALENT ENGAGEMENT DISRUPTION WILL SOON BE THE NORM

Copyright © 2016- Ardent Partners Ltd.

Page 26: Contingent Workforce Management and the On-Demand Enterprise

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A MULTI-FACETED CWM PROGRAM IS A MUST

Copyright © 2016- Ardent Partners Ltd.

Page 27: Contingent Workforce Management and the On-Demand Enterprise

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AUDIENCE Q&A

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For more information please visit:www.ardentpartners.com & www.cporising.com

CONTACT INFORMATION

Copyright © 2016 - Ardent Partners Ltd.

Christopher J. DwyerResearch Director Ardent Partners

[email protected] @CJD_Ardent

Mousa Ackall Director of Marketing

Work [email protected]

@mousAAckall