contract manufacturer quality benchmarking (2014)
DESCRIPTION
In this report, ISR provides pharmaceutical companies and contract manufacturing organizations a comprehensive analysis of current outsourcing practices and trends and quantifies CMOs’ service quality across a series of performance attributes. In this Consumer Reports-style analysis ISR gathered data on 321 service encounters from 68 respondents, all of whom were required to pass several screening criteria in order to participate. For full table of contents and additional sample pages, download the full preview from our website: http://www.isrreports.com/product/2014-contract-manufacturer-quality-benchmarking/TRANSCRIPT
CMO2014 Contract
Manufacturer Quality Benchmarking
©2014 Industry Standard Research www.ISRreports.com
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Report Overview
In this report, ISR provides pharmaceutical companies and contract manufacturing organizations a comprehensive analysis of current outsourcing practices and trends and quantifies CMOs’ service quality across a series of performance attributes. In this Consumer Reports-style analysis ISR gathered data on 321 service encounters from 68 respondents, all of whom were required to pass several screening criteria in order to participate.
160Charts and Graphs
26CMOs Evaluated
155Pages
321Service Encounters 1. Introduction
2. Methodology
3. Respondent Demographics and Qualifications
4. Outsourcing Philosophies and Practices
5. CMO Perceptions and Interactions
6. CMO Selection Drivers
7. CMO Performance and Scorecards across Attributes
8. CMO Loyalty
9. Company Service Quality Profiles
10. Study data
Valuable for: Manufacturing, Supply Chain, Brand Managers, Outsourcing/Purchasing, R&D Management, CMO Senior
Management and Marketing
How you can use this report:Manufacturers• Make a more educated purchase of CMO
services by understanding which CMOs best fit your company’s needs
• Broaden your CMO evaluation list by accessing peer-based service performance across common attributes
• Stay on top of industry trends including outsourcing models, use of preferred providers, geographic activities, and outsourcing propensity across various processes
CMOs• Improve marketing and proposal content by
understanding key attributes manufacturing decision-makers are using to drive CMO selection
• Uncover your own — and competitor — delivery strengths and weaknesses
• Design messaging that can effectively portray your company’s strengths and understand the strengths and weaknesses of your competition
NEXT: Companies Included
Report Structure:
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NEXT: Table of Contents and Sample Pages
Companies Included
ISR received performance ratings on 26 CMOs and 13 are detailed in an in-depth profile.
Companies included:
Aenova
Boehringer Ingelheim GmbH
Cambridge Major
Catalent
Cedarburg Hauser Pharmaceuticals
Corden Pharma
DPT
DSM
Evonik
Famar
Fareva Holding
Haupt Pharma
Hospira
Jubilant Life Sciences
Lonza
LTS
NextPharma
NIPRO
Patheon
Pfizer Global Supply
Piramal Healthcare Ltd
Recipharm
Therapure Biopharma
UPM Pharmaceuticals
Vetter
Xcelience
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Table of Contents
For full table of contents and additional sample pages, download the full preview from our website:
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Introduction
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Introduction
Welcome to ISR’s 2014 Contract Manufacturer Quality Benchmarking report� Industry Standard Research (ISR) takes pride in our suite of Quality Benchmarking work and this study is no exception� This report has a wealth of information and has been created with two very simple goals:
1. Help biopharmaceutical companies make more informed CMO selectiondecisions
• There are a lot of CMOs out there� Choosing the right one isn’t easy�
• There are a lot of questions to be answered� Does the CMO have thecapacity to meet my needs? How is its regulatory track record? Are the staffexperienced? Are timelines met consistently? Performance in these areas iscritical but it isn’t easy to assess how a CMO will perform without a previousworking relationship�
• ISR’s study answers these questions� Discover the key attributes thatcommercial manufacturing decision-makers are using to drive CMOselection� Learn how individual CMOs perform along important dimensions�This research affords a more educated purchase of CMO services and allowsreaders to narrow down which CMOs might best fit their needs�
2. Help CMOs optimize operational and marketing strategies
A company can’t fix what it does not know is broken� Perhaps just as importantly, a company can’t successfully market its strengths if it does not know what aspects of its performance stand out in the minds of customers� Many CMOs may have an idea of their customers’ perceptions of strengths and weaknesses but likely not with the degree of detail or magnitude provided in this research�
ISR’s Contract Manufacturer Quality Benchmarking report will shed light on how a CMO’s customers feel it performs relative to their expectations� This provides an opportunity to clearly view a company’s strengths through the eyes of its customers� Messaging and marketing collateral can be designed that effectively herald the CMO’s true areas of strength� Comparing scores to those of its competition will allow the CMO to differentiate its services based on areas of high performance�
This is an enterprise-wide license and this file is not to be distributed beyond the terms of this agreement. For information on the license holder, please contact ISR ([email protected]).
Sample Page
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Sample Page
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CMO performance and scorecards across attributes
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Figure 3 – “Capabilities” Ratings
Proven ability to work with high potency
products
Facility has most
up-to-date manufacturing technologies
Full range of manufactur-ing for solid
dosage forms
Full range of manufacturing for parenteral dosage forms
Has capacity to meet our
demandsStorage
capabilities
Stability testing
capabilities
Ability to smoothly scale up manufactur-ing and transfer
technology
“Capabilities” Ratings
©2014 Industry Standard Research
Boehringer Ingelheim GmbH
Catalent
Corden Pharma
DSM
Famar
Haupt Pharma
Hospira
Jubilant Life Sciences
Lonza
Patheon
Pfizer Global Supply
Piramal Healthcare Ltd
Vetter
Ratings Key: Clear leadership Better than most About average Falling a bit short
This sample page comes from the CMO performance and scorecards across attributes section of the report and is an example of how the CMO performance data is summarized for easy analysis.
Company A
Company E
Company I
Company C
Company G
Company K
Company B
Company F
Company J
Company D
Company H
Company L
Company M
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Sample Page
For full table of contents and additional sample pages, download the full preview from our website:
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Ordering Information
Industry Standard Research (ISR) is the premier, full service market research provider to the pharma and pharma services indus-tries. With over a decade of experience in the industry, ISR delivers an unmatched level of domain expertise. For more information about our off-the-shelf intelligence and custom research offerings, please visit our Web site at www.ISRreports.com, email [email protected], or follow us on twitter @ISRreports.
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For full table of contents and additional sample pages, download the full preview from our website:
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