controlling in public sector
TRANSCRIPT
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PRESENT ED BY:
VS SRUTHI
SNEHA BHAMBHANI
RAHU L KHUSHWAH
RAJ KHATRI
POONAM
ASIF
CONTROLLING IN
PUBLIC SECTOR
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CONTROLLING
Controlling
A process of monitoring performance and taking action toensure desired results.
It sees to it that the right things happen, in the right ways,and at the right time.
Done well, it ensures that the overall directions ofindividuals and groups are consistent with short and longrange plans.
It helps ensure that objectives and accomplishments areconsistent with one another throughout an organization.
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IMPORTANCE OF CONTROLLING
To improve the efficiency of a company .
To gear up the profits of a company.
To maintain the inflow and outflow of company
resource .To ensure the optimum use of the resource in an
organization.
Another popular approach based on a decentralizedcontrol philosophy is (TQM)
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PUBLIC SECTOR UNDERTAKINGS
PSUs are the enterprises which are owned, managedand controlled by government.
PSU is also known as public sector unit/
undertakings /enterprise.Funded by government.
Welfare oriented.
Ex. Railways, hospitals, arms $ ammunition andatomic energy.
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VARIOUS TYPES OF PSUs
Statutory corporation created through acts of parliament
(HPCL/BPCL).
Departmental enterprises(railways).
Government companies.
The govt. also provides special status to those PSUs
who performs well in the financial year, these PSUs are
mini ratna, navratna and maharatna.
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STEPS OF CONTROLLING PROCESS
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Skilled Workers
New Systems
Fraud
CONTROLLING IS REQUIRED IN VARIOUSPSUs:
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SKILLED WORKERS:
Government has acknowledged that the single biggest
threat to service delivery is the shortage of skilled
workers.
Although controls are in place, proper applicationthereof is not always possible, for example segregation
of duties becomes near impossible when posts are
constantly vacant.
Human error increases where staff is not properly
trained.
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NEW SYSTEMS:
In recent years technological advances havenecessitated the development and implementation of
new systems.
Appropriate controls still need to be developed or
customized for the government environment.
Departments and entities are therefore allowed to
implement any system that can fulfill their
requirements. Often off-the-shelf solutions are used where built in
controls are either not suitable to the environment or
have not been sufficiently customized.
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FRAUD:
Any control can be circumvented if a criminal mind is intent on
doing so.
Controls must therefore be regularly tested and upgraded to
prevent this.
In addition, some forms of fraud are often hard to detect, such as
bribery, kickbacks and nepotism.
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POSSIBLE IMPROVEMENTS:
In the end we ask then what can or must be done to improve the
situation. A simple answer is more of the same. Government is on
the right track and has implemented a number of initiatives and
legislation that are assisting in achieving marked improvements.
Further improvements can be made by inculcating a culture ofpersonal and professional integrity and values in management and
staff, setting the tone at the top and taking strong action against
perpetrators, implementing sound organizational structures,
improving human resource policies and practices and performingconstant risk assessments to ensure that all risks are identified and
addressed appropriately.
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CONCLUSION
All too often news of corporate scandals has spurred the
public to focus on the importance of governance.
However, effective governance is not limited to
business entities only, it is important to public sector
entities as well.
Public sector entities include amongst others national
and local governments, public utilities, hospitals,colleges and universities, city councils, boards of
trustees and legislatures.
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Contd
Governance in the public sector deserves the same
attention as governance in the private sector. While
unethical behavior in the private sector impacts the
shareholders of a company, unethical behavior in thepublic sector impacts all taxpayers and citizens.
Recent government scandals published in the news
illustrate all too well that governance in the public
sector can fail.
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THANK YOU