conversational platform for whatsapp · whatsapp messenger sendbee platform analytics chat notific...
TRANSCRIPT
The world's most popular messaging app is now open for YOUR BUSINESS
Create a verified business profile on WhatsApp and connect with 2b+ users across the world.
WhatsApp Messenger Sendbee platform
ANALYTICS
CHAT
NOTIFICATIONS
CHATBOT
Features
WhatsApp Business API User
API
Integrations
I’ve messaged a business via my prefered messaging app
Shopily
5:20 PM
Hello, I’d like to check shipping status of my order.
5:20 PM
My order number is122adnbfhf2234
This chat is with the official business account of Shopily. Tap for more info.
I get a notification when I receive a new message.
Open Chats Unassigned Done
Send a message...
Hello, I’d like to check shipping status of my order.
AnaHello, I’d like to check...
21 Mar
Ana+1 2345 123
Details
United statesLocation
Tags
Lead New
New message on Sendbee
At the end of conversation, I can mark chat as done.This helps other team members follow up.
Open Chats Unassigned Done
Send a message...
Hello, I’d like to check shipping status of my order.
AnaHello, I’d like to check...
21 Mar
Ana+1 2345 123
Details
United statesLocation
Tags
Lead New
My order number is 122adnbfhf2234
Hi Ana, thanks for getting in touch
Your order was shipped on April 1, 2019
Awesome, thanks!
Done
Folders
AssignmentsQuick replies
Speed up response time with message templates.
Categorize conversations by foldersand stay organized.
Tags
Tag WhatsApp contacts with keywordsso you can easily sort them later.
Assign chats to team members so no message gets dropped.
I’ve discovered a Click-to-WhatsApp ad on Facebook. I can learn more about the offer via WhatsApp.
SponsoredHandy Cleaning
Send Message
Get a 30% discount for your first home cleaning.
I started a WhatsApp conversation by sending pregenerated keyword.
5:20 PMOffer
This chat is with the official business account of Handy Cleaning. Tap for more info.
Handy Cleaning
You can set me up in Automation pageof the web application.
Default reply
Away reply
Add new keyword
Customer message
Hello {{name}}, thanks for getting in touch!
Add reply here
To activate me simply create a keyword and set up messages that will be triggered.
Default reply
Away reply
Add new keyword
Offer
Default reply
Away reply
Add new keyword
Offer
Offer
Hello {{name}}, thank you for getting in touch.Please answer the following questions in order to collect the coupon.
Add reply here
In which city are you based?
Customer response
Agents can monitor all my conversations and take over to close a sale.
5:20 PM
Hey Luke, thank you for getting in touch. Please answer the following questions in order to collect the coupon.
Messages to this chat and calls are now secured with end-to-end encryption. Tap formore info.
5:18 PMOffer
5:20 PMIn which city are you based?
Lukelast seen today at 13:25
Keyword based
Human takeoverVisual builder
Create a chatbot using our visual chatbot builder. No programming required.
WhatsApp UI don’t support buttons. Use keywords as flow triggers.
Media
Add pictures, videos and files in your chatbot flows.
Shift conversations between customersand agents without hassle.
I’ve selected WhatsApp as a prefered way to receive order updates.
Pay
Receive notification via WhatsApp
Info
Lisa Parker
+123 456 789
I can use Sendbee API to implementWhatsApp notifications into our web shop.
API Keys
Name Token Created
Publishable key 6Fw234mlz0rF22UQXGaYOV6xuz January 7, 2019
Secret key January 7, 2019Reveal live key token
For implementation I can use pre-made opt-in toolsto subscribe customers for notifications.
Signup form
Form url
Copyhttps://sendbee.io/form12.com
Shopily
Name
Phone number
Receive notification via WhatsApp
Full name
+1 234 567
Submit
In dashboard I can track and segment subscribers, and manage their consents.
Marketing list
+1 234 567
340 subscribers
Phone number Name Subscribed on Action
Lisa January 3, 2019
REST API
Checkbox pluginSignup forms
Use pre-made signup forms to enable users opt-in for notifications.
Use our simple REST API toimplement WhatsApp notifcations.
Message templates
Manage WhatsApp template messages andsubmissions directly from Sendbee.
Embed a checkbox in forms on your website to enable users opt-in for notifications.
Integrations
Connect Shopify or Magento andstart sending WhatsApp notifications in
an automated way.
Coming soon