cooperatecooperate to shape our destiny… · cooperatecooperate to shape our destiny. 4 17...

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Community development fund

Collective member dividends voted by members!

MISSIONSupport projects that foster the well-being of the community served byCaisse Desjardins du Lac-Memphrémagog.

ELIGIBILITYAny incorporated entity and caisse member. Corporations for profitare only eligible for the Desjardins microcredit fund (see below).

The organization’s project must serve the community associated withCaisse Desjardins du Lac- Memphrémagog and come under one ofthe following categories:

Desjardins School retention fundSupport for the implementation of projects that encourage students to stayin school. Projects involving 12- to 24-year-olds are to be presented to theTable jeunesse socioéconomique Memphrémagog. The form is available atwww.desjardins.com/caissedulacmemphremagog, under the “What setsus apart” tab and the “Youth” tab (after selecting the "English” option.)

To consult the community development policy, go to www.desjardins.com/caissedulacmemphremagog, under the“What sets us apart” tab and the “Community development” tab(after selecting the "English” option.)

Other areas of actionSocioeconomic developmentCommunity and health servicesEducationCulture

Sports and leisureHumanitarian effortsEnvironmentYouth

Desjardins microcredit fund A program to give credit access to entrepreneurs who do not sa t-isfy the requirements for conventional financing. This fund is ma n-aged by the Centre local de développement de Memphrémagog(819-843-8273).

Highlights

7,237,575

7,989

02004 2005 2006

2

4

6

8

10

2,15 2,152,415

9,0

2007

2,775

100 000 200 000 200 000 250 000

2,428

2008

1,20200 000

Surplus earnings Member dividends

In millions of $

Cummunity development fund

Years

Project

50.54%

33.21%

10.51%

5.06%

0.68%

Term savings

Others

Investment funds

Securities

Capital régional et coopératif

Savings and Investment

2007 Variance$453.00 6.58 %$42.20 19.43 %$26.50 -19.40 %$10.10 -6.63 %$13.20 5.38 %

$9.00 -73.11 %$2.78 -51.80 %$0.25 -20.00 %

27 678 0.59 %14 0.00 %2 0.00 %

110 0.00 %6 0.00 %

15 0.00 %

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Desjardins School retention fund

HOMEWORK HELP

The Desjardins School Retention Fund helped elementary school stu-dents this year!

Managed by the Maison de la famille Memphrégog, this project aimsto help motivate students to do their homework, help parents be moreinvolved in their children’s education and promote positive relation-ships between parents, children, the school and community resources.

The project is aimed at children from all economic backgrounds. In2007-2008, 27 students from the Saint-Jean-Bosco, Saint-Patrice andDeux Soleils schools benefitted from the Homework Help program,thanks to 22 dedicated volunteers. Over 1,002 hours were devotedto this project.

Amount donated: $4,000

Highlights

600

28,92

32,97

37,742,2

46,5

719

791

869

934

977

2004 2005 2006 2007 2008

800

1000

1200

20

30

40

50

In millions of $

Business volume Equity

Years

14%

42%

23%

1%

1%

18%

Consumer

Residential mortgages

Commercial and industrialbuisinesses

Farm businesses

Puplic organizations

Other loans(incl. sold loans & VISA)

Loan portfolio allocation

Financial position (in millions of $) 2008 Assets 482.80 Equity 46.50 Interest income 21.36 Interest expenses 9.43 Operating expenses 13.91 Surplus earnings for the financial year (before tax) 2.42 Member dividends 1.20 Cummunity development fund 0.20

Other information Members 27 840 Elected officers 14 Young intern officers 2 Employees 110 Service centres (including automated) 6 Automated teller machines 15


A volunteer with two students studying hard

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Services

• financial planning• portfolio diversification• retirement analysis• market securities brokerage • insurance • private management • business

Your caisse operates the Desjardins BusinessCentre - Estrie in cooperation with 19 other

caisses in the region. A team of more than 120 specialists is at yourservice, offering highly diverse and specialized expertise.

Toll free: 1-866-400-3328

Web site: www.desjardins.com/caissedulacmemphremagog

1. Head Office:230, rue Principale Ouest, Magog J1X 2A5 Telephone: 819-843-3328 / Fax: 819-843-2892

2. Magog-Est Service Centre75, rue St-David, Magog J1X 2Z4 Telephone: 819-843-3328 / Fax: 819-843-7335

3. Mansonville Service Centre342, rue Principale, Mansonville J0E 1X0 Telephone: 450-292-3337 / Fax: 450-292-3630

4. Eastman Service Centre12, rue Lapointe, Eastman J0E 1P0 Telephone: 819-843-3328 / Fax: 450-297-2452

Automated ServicesGaleries Orford 1700, rue Sherbrooke, Magog

Centre Jean-Coutu 261, rue Sherbrooke, Magog

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The cooperative

• A cooperative that listens to its members• Participation of owner-members in community development• Decisions made locally by elected officers• Cooperative difference on a daily basis!

COOPERATECOOPERATETO SHAPETO SHAPEOUR DESTINY.OUR DESTINY.

at Caisse Desjardins du Lac-Memphrémagog

Members, officers and employees involved in the community.

Money working for people

difference

Bureau de Memphrémagog

And it belongs to you!

Contact information

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YOUTH COMMUNICATION ACTION PLAN

Uniting some thirty local organizations, the Table jeunesse socioé-conomique Memphrémagog youth group hopes to reach out to asmany 12-to-25-year-olds as possible to tell them about all the servicesand activities that are available to them.

This project is intended to encourage young people to become moreinvolved in their community and in the decisions and actions taken bythe members of Table jeunesse, to guide them in their educationaland professional paths, and promote a healthy lifestyle.

So far, a dynamic interactive Web site has been created andlaunched, with contests, career chat sessions, surveys on the Table je-unesse’s activities, study tips and tricks, links to partners and a hostof other interesting information.

Visit www.jeunessememphre.com

Amount authorized: $18,092Amount donated: $17,500

Cooperative and Financial Education

The fifth cooperative principle of education is well-established atCaisse Desjardins du Lac-Memphrémagog.

WE SERVE YOUNG PEOPLE THROUGH:• School caisses at 10 elementary schools • A student caisse at École secondaire de La Ruche and Pavillon du

Transit

We also raise students’ awareness by talking about sound financialmanagement and the role of member-owners in a financial servicescooperative in their Secondary 5 economics class.

TO ALL MEMBERS, WE OFFER:

• The chance to enter a contest for a trip to Lévis-Québec that in-cludes a visit to the Alphonse Desjardins Museum

• Free budget counselling service through Solutions Budget Plus

FOR NEW ENTREPRENEURS:• An opportunity to join a lending circle run by Pro-Gestion Estrie• Access to the Desjardins microcredit fund, which includes a trai -

ning and mentoring program

In 2008, four entrepreneurial groups took advantage of these pro-grams to launch or expand their businesses.

When the numbers count for you, you can count on us !


Student caisse members visit thehead office

Jocelyne Lessard B., winner of a trip toLévis and Québec City, with her sonMario Blanchet and a statue ofAlphonse Desjardins

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Desjardins microcredit fund

HANDMADE WARES FROM SAVONNERIE DES DILIGENCES

A family-owned micro-business, Savonnerie des Diligences createshandmade olive oil soaps for the body, face and hair, body butters,deodorants, lip balms and a stain-remover soap made with organiccoconut oil. Since its creation in 2005, the business has set itself apart from thecompetition by focusing on the quality of its products and a concernfor the direct and indirect social and environmental impacts of its ac-tions, activities and corporate decisions. Savonnerie des Diligenceswelcomes visitors and sells its products in several stores. It also man-ufactures custom items for other companies and sells its own productsdirectly online.

A company worth visiting!1158 chemin des Diligences, Eastmanwww.savonneriediligences.ca

Marie-Eve Lejour and Sébastien Boismenu, co-owners of Savonnerie des Diligences

Amount remitted to fund manager in 2007 (Centre local de développement de Memphrémagog) : 53 000 $

Environment

LES AMIS DU MARAIS DE LA RIVIÈRE AUX CERISES (LAMRAC) WETLANDS ASSOCIATION

LAMRAC, an ecological group created to protect the Rivière auxCerises wetlands, offered an impressive array of activities for visitorsof all ages in 2008. The contribution made by the member-owners ofthe Caisse helped LAMRAC hire young monitors to run the “Paddlea Kayak!” and Marais Green Classroom activities. Children 7 to 13years old had a great experience while becoming more environ-mentally aware.

The 2008 Flambée des couleurs saw a new night-time event addedto its regular program: An ‘’Enchanted Wetlands” featured characterswho recreated scenes from the area’s history throughout the seasons.


Community development fund Community development fund

“Paddle a Kayak!” activity

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Community and health services

POTTON RESIDENCES

Potton Residences is a two-storey building with 18 units, constructedon a lot assigned by the Municipality of the Township of Potton. Theland offers a superb view of Mount Sutton and Jay Peak. Constructionbegan in the fall of 2008 and finished in December of the same year.Tenants started to arrive in January 2009; so far, 9 units are occu-pied.

The residence provides housing to low-income, autonomous seniors.The building contains a common room, a kitchen and dining room, alaundry room and storage space. Services include a daily meal atlunch as well as cleaning and cable. An elevator connects the twofloors and outdoor parking is available.

The rent for a unit for one person varies from $650 to $875 and from$950 and $1,175 for two, depending on income.


Community development fund report

FUNDS FOR THE DESJARDINS SCHOOL RETENTION FUND

• Homework help $4 000• Youth Communication Action Plan $17 500• Villa Pierrot (Youth worker) $14 000

AMOUNT ALREADY COMMMITTED, PAID OUT IN 2008

• Alternative to suspension $24 770• Percussion workshops $1 682• Cirque des étoiles (secondary school) $9 000

OTHER AREAS OF ACTION

• Scholarships $9 720• Fondation de l'Hôpital de Memphrémagog $35 417• Youth Work Experience (including jobs with Cirque des étoiles) $18 657

• LAMRAC environmental group $8 060• Regional solidarity walk $6 000• Potton Residences $30 000• Souper du partage benefit dinner (additional funds) $2 500

AMOUNT ALREADY COMMITTED AND DEDUCTED FROM THE FUND• Villa Pierrot (building) $40 000

TOTAL DISBURSED 2008 $181 306

Thank you to our valued collaborators!


Table jeunesse socioéconomique Memphrémagog

Desjardins microcredit fund

Desjardins Youth Work Experience


Residents in the dining room

27 Neil Armstrong Street, Mansonville

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VILLA PIERROT

Villa Pierrot is a non-profit organization dedicated to the social andprofessional integration of young, low-income single mothers betweenthe ages of 15 and 25.

Comprising 21 subsidized housing units, Villa Pierrot lodges theyoung women on the condition that they have a concrete action planfor the future. This method emphasizes the importance of educationand encourages the women to be both motivated by and committedto their studies. The atmosphere encourages social learning and re-sponsibility and helps them reach their full potential—all the necessaryingredients for academic achievement.

Amount donated: $14,000 to hire a worker (School Retention Fund)$40,000 for the building

Cooperation Week

ACTION-BASED TRAINING ON THE COOPERATIVE DIFFERENCE

In October 2008, a group of members, employees and officers wereinvited to a forum on cooperation. As a result, they were better ableto understand the cooperative difference and, as newly minted know-ledge leaders, consulted with their peers about what the caisse coulddo to strengthen its cooperative practices. The event demonstrated that, first and foremost, consistency and com-munication will guide our business practices in the future.

BLOOD DONOR CLINIC

The 2008 Desjardins blood donor clinic, held in Magog, was onceagain a success. With the help of young ambassadors, volunteersand two honorary presidents, more than 225 donors, including 26new donors, participated in this humanitarian effort to help save lives.

Thanks to all the donors and see you next year!

Nearly a hundred employees took part

More than a dozen officers and mem-bers have become knowledge leaders

Student ambassadors from École St-PatriceHonorary Presidents RichardBlouin and Céline Groulx

Natasha Beauregard, Director, with her daughter Maha, Pierre Beaupré,Projet Developer and Chair, Danielle Bolduc, President of Caisse Des-jardins du Lac-Memphrémagog and Hilda Galienne, Director of Villa Pierrot


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Mission

Association Business

Volunteers Paid staff

electec officers hire

hireelect

general management

Members serve employees

2 19

Members, officers and employees are involved in the community

THE 2008 COMMUNITY DEVELOPMENT COMMITTEE

Front row: Giberte Bernard (Board of Supervision), André Bégin (member),Pierrette Hawley (Employee).

Second row: Florent Vachon (Administrator), Anne-Marie Nadeau (Associa-tional Life Officer), Gabriel Morin (Administrator), Danielle Bolduc (Presi-dent), Robert Carle (Administrator), Jean-François Benoît (YouthRe pre sentative).

GET INVOLVED IN YOUR COOPERATIVE

As a member, you can:

• offer your candidacy to sit on the Board of Directors or theBoard of Supervision;

• participate in the Community development committee;

• participate in consultations (youth and others);

• take part in decision-making at your general meeting.

For information, contact your Associational Life Officer:

Anne-Marie Nadeau819-843-4351, ext. [email protected]

Caisse Desjardins du Lac-Memphrémagog has deep roots in the localcommunity and is driven by a culture of respect toward and solida -rity with its members as well as with its officers and employees.

It contributes to the economic and social well-being of its 28,000members by offering them a full range of financial products and ser -vices adapted to their needs.

Cooperative values• Democracy • Solidarity • Equality • Equity • Responsibility

Cooperative principles1. Voluntary and open membership2. Democratic exercise of power by members3. Member economic participation4. Autonomy and independence5. Education, training and information6. Cooperation among cooperatives7. Community commitment

How it works

A cooperative is an association of people and a business for thepurpose of meeting the needs of its members.

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Socioeconomic development

REGIONAL MARKET FOR SOLIDARITY

The Marché de solidarité régionale is a project founded by theMagog chapter of the AmiEs de la Terre environmental group. TheMarché Web site not only allows consumers to order locally-madeand/or organic products online (see www.atmagog.org [in French]),it also lets producers and vendors list the products they wish to sell.

The market is run by volunteers. The prices are in line with those theconsumer would find in a grocery store, but which would have tra-velled hundreds, if not thousands of kilometres to get there.

This grassroots business contributes to developing and stabilizing thelocal economy. Thanks to its administrative flexibility, this ventureserves the community while creating participatory jobs. Shop for your groceries at www.atmagog.org today!


Moissons Dorées

Participation of caisse people in community organizations

• Fondation de l’Hôpital de Memphrémagog - Richard Blouin, Jeannot Gagnon

• Société de développement commercial - Richard Blouin

• Gestion Multi-Loisirs - François Désautels

• Croix Rouge, section Magog - François Désautels

• Carrefour jeunesse emploi-Coopérative jeunesse de services - Jean-Claude Dupont

• Table de concertation aux aînes de la MRC Memphrémagog - Carole Frappier

• Centre local de développement (CLD) – Comité de financement- Jeannot Gagnon

• CLD – Comité de soutien aux travailleurs autonomes– Comité de microcrédit

- Cynthia Almassy

• Table jeunesse socioéconomique Memphrémagog - Anne-Marie Nadeau

2008 Sponsorships and donations

• Socioeconomic development $20 274

• Mutual aid and solidarity $55 134

• Arts and culture $38 639

• Education $17 775

• Leisure and sports $36 353

• Health and well-being $33 390

TOTAL $201 565


Marc Chabot,president

Mélissa Gaudreau, grainand rolled oats producer

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Organization chart

27,840 owner-members *

Board of Supervision (1)

Board of Directors (2)

GeneralManagement

Individuals Market(3 managers)

41Employees

14Employees

55Employees

Young Intern Officers (3)

Community Development Committee (4)

Associational Life Officer

Desjardins BusinessCentre-Estrie

(general management)

MemphrémagogOffice

(1 manager)

Assisted Transactionand Operations(3 managers)

ROLES AND RESPONSIBILITIES

(1) Monitor caisse operations on behalf of the membership to ensurethat they are performed according to the rules of ethics and pro-fessional conduct and in a cooperative manner; advise the BD asrequired.

(2) Ensure the integration of cooperative values in caisse practices;establish caisse orientations and policies, business plan and operating budget; oversee financial and risk management of thecaisse; ensure member satisfaction; represent the caisse in thecommunity and within Desjardins Group.

(3) Learn about the officers' role in a cooperative and develop a valu-able network of contacts by participating, without voting rights, inmeetings of the Board of Directors.

(4) Analyze applications for sponsorships and donations over$1,000, oversee the use of the Community development fund andmake recommendations to the Board of Directors.

* Right to vote at 18 years of age

Your elected officers

THE 2008 BOARD OF DIRECTORS

THE 2008 BOARD OF SUPERVISION

* Outgoing and re-eligible officers** Other position held by an officer within Desjardins Group as a member of the Council of Representatives for the Estrie region.

Danielle Bolduc*President,

Entrepreneur

Denis Côté Maple syrup

producer

Robert Carle*Retired

Louise Felton Vice-President,

Assistant Manager

André D. Forget*Ma nagement

consultant

Gaétan Giguère Secretary,

Clerk

Gabriel Morin** Retired

Michel Turcotte Engineering consultant

Florent Vachon* Retired

Martin PomerleauSecretary, Firefighter

Gilberte BernardPresident, Retired

Lucie Lessard Community organizer

Amélie GérinNotary

Poste vacant*

Chloé Lajoie Young Intern

Officer, Student

Jean-François BenoitYoung Intern

Officer, Student

cooperatecooperate to shape our destiny… · cooperatecooperate to shape our destiny. 4 17...

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