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Page 1 RESUME AND COVER LETTER GUIDEBOOK Cooperative Education and Career Services New York City Campus 41 Park Row, 14 th Floor New York, New York 10038 (212) 346-1950 Westchester Campus 861 Bedford Road Pleasantville, New York 10570 (914) 773-3415 • (914) 773-3361 www.pace.edu/coopcs

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Page 1

RESUME AND COVER LETTER

GUIDEBOOK

Cooperative Education and Career Services

New York City Campus

41 Park Row, 14th Floor

New York, New York 10038

(212) 346-1950

Westchester Campus

861 Bedford Road

Pleasantville, New York 10570

(914) 773-3415 • (914) 773-3361

www.pace.edu/coopcs

Page 2

Table of Contents

Introduction Page 3

Resume Styles Page 4

What to Include on Your Resume Page 5

Transferable Skills Page 6-8

Resume Do’s & Don’ts Page 9

Sample Resumes

Undergraduate Pages 10-20

Graduate Pages 21-23

Functional Page 24

Writing Cover Letters Pages 25-30

Page 3

Your resume must answer the question: Why should I hire you?

It is a portrait of you and the most important tool in your job search. It must grab the attention of the reader

and convince him/her (in no more than 30 seconds) that you are a match for the job and should be

interviewed. You will need to provide the employer with important facts about you by conveying the following

information:

YOUR SKILLS, STRENGTHS, ACCOMPLISHMENTS,

INTERESTS, GOALS AND BACKGROUND

STEP 1 Take inventory of all the above

STEP 2 Organize the information and choose appropriate vocabulary to make the most positive impact

STEP 3 Create a resume that is attractive, concise, error free, attractive and easy to read

This workbook will help you create a strong resume. Review the tips, worksheets and samples as you prepare

your unique resume.

“I don‟t have a lot of experience”

“I don‟t have experience in my field”

“My experience/education is from another country”

“My resume has gaps”

“I‟m not in any clubs”

“My GPA is not very good”

In addition to gaining work experience, the following are a few ways you can show employers that you are a well

qualified candidate:

Volunteer. This is a great way to meet people, develop hard and soft skills as well as gain exposure to

a certain industry or field of work.

Join an organization (on or off campus). This involvement will expose you to people and information in

a particular industry in order to expand upon what you learn in school. By joining a committee within an

organization, you can build additional leadership skills and develop contacts.

Take an elective course in an area of interest.

Read trade journals, blogs, etc. Some financial firms actually list “recommended reading” on their website under career information/interview preparation.

List academic courses, class projects, and readings to demonstrate your knowledge and interest.

Include your technical skills, languages spoken as well as personal skills that showcase your strengths

Emphasize accomplishments. Indicating what you have achieved can differentiate you from others.

Introduction

Common Concerns of Resume Writing

Page 4

Resume Styles

REVERSE CHRONOLOGICAL

In this most commonly used style, experience and

education are listed in reverse chronological order

(most recent items first).

Advantages

Preferred by the vast majority of employers

Highlights employer name, job titles and job

responsibilities for each position

Emphasizes continuity and career growth

Easy to follow

Best Used

When career direction is clear and can be

highlighted

By entry level as well as experienced students who

have a fairly steady, conventional work

history

Hints

Begin work experience section of your resume with

present or most recent position and work

backward.

Detail only the last four or five positions or relevant

employment within the past ten years, if

not repeated in the most recent experience.

Note major position changes with a particular

employer. Show progression of

responsibilities.

Emphasize major accomplishments and

responsibilities which relate directly or indirectly to

your job objective. Quantify where possible.

FUNCTIONAL

This style highlights major accomplishments and

strengths and allows you to organize them in an order

that best supports your work objective and job targets.

Actual work history is listed at the bottom of this style

resume. Caution: Some employers dislike the

functional resume.

Advantages

Gives considerable flexibility in emphasis

Eliminates repetition of job assignments

Tends to de-emphasize work history and stresses

skills needed for new position

Best Used In career changes or re-entry into the job market

When experience is limited or when you wish to

REVERSE CHRONOLOGICAL FORMAT

This is the most commonly used style where experience and education are listed in reverse chronological

order (most recent items first).

Advantages

Preferred by the vast majority of employers

Highlights employer name, job titles, job responsibilities and achievements for each position

Emphasizes continuity and career growth

Easy to follow

Best Used

When career direction is clear and can be highlighted

By entry level or experienced students who have a fairly steady, conventional work history

Hints

Begin work experience section with present or most recent position and work backward

Detail only the last few positions or relevant employment within the past ten years

Note major position changes (showing progression) with a particular employer

Emphasize how well you did your job, including specific results. Resumes should be skill and accomplishment driven, not task driven

Quantify (how often? how many? etc.) where possible

Be consistent and achievement oriented

FUNCTIONAL FORMAT

This style focuses on highlighting major accomplishments, strengths and skills rather than on work history.

Caution: Some employers dislike the functional resume because it does not show your work history and

progression as clearly.

Advantages

Focuses on the skills needed for new position, instead of work history

Gives considerable flexibility

Best Used

For career changers or those reentering the job market

When experience is limited or when you wish to emphasize a particular strength or skill

When you have lengthy gaps of time between jobs

When you have had several jobs with similar responsibilities

Hints

Use several categories targeted to the job you are seeking; each one should highlight a particular skill or

area of expertise

List functional categories in order of importance with the most important skill first

Be consistent

Page 5

What to Include on Your Resume

Heading

Include your current address, e-mail and phone (home and/or cell); be sure your voicemail and e-mail

addresses are professional

Objective (optional)

Objectives are usually recommended because they help define what you‟re looking for; if appropriate, add

special interests or skills that you offer

Remember that “objective” is another word for goal, so you should briefly state what type of position you are seeking, reflecting what you have to offer; not what you want

Professional Profile (optional)

A profile highlighting specific qualifications and transferable skills can be effective for career changers or

students with significant experience

Education

School, degree, expected date of graduation, major, minor, concentration

Overall GPA if higher than 3.0; include your major GPA if higher than overall GPA

Previous college, degree, dates of attendance or graduation, major and GPA (if applicable)

Honors, Awards and Accomplishments

Any academic, extracurricular or job-related achievements (can also be listed under Experience)

For example: scholarships, Dean‟s List, etc.

Relevant Courses

List 4 to 8 courses related to your major and/or objective

Special/Related Academic Projects

Any significant projects (class or outside activities) that relate to your major and/or Objective--this is especially important for students with little or no work experience

Computer Skills

Hardware, software, programs, languages, operating systems and internet applications

Experience/Employment History

Full-time or part-time jobs, internships, consulting, self-employment, entrepreneurial ventures

Volunteer work (include in this section or list as separate category)

Activities/Interests

Clubs (indicate role if other than member, e.g. Treasurer) where appropriate describe involvement

Professional or community organizations

Tutoring (include in this section or under “Experience” section)

Fraternity/Sorority or Athletic Groups

Any genuine interest, expertise, or unique hobby (do not include general areas such as “reading”)

Language(s)

Fluency, proficiency or knowledge of a language(s) other than English

Presentation(s)/Publication(s) or Certification(s)/Licensure(s)

An entry that could substantiate your professional development or communication skills

Page 6

Transferable Skills

What skills do employers want you to have?

Each year NACE* conducts a survey asking employers to identify skills and qualities of the "ideal candidate."

They also compare their desires to the skills and qualities that current graduates actually possess.

A good GPA is important, but employers look at other attributes too.

In fact, year after year, the number one skill employers say they want

to see in job candidates is good communication skills: the ability to

write and speak clearly. Unfortunately, in spite of requesting this skill

year after year, many employers also report that college graduates

lack good grammar and writing skills.

Employers also want new hires that are honest, display teamwork

skills, and have a strong work ethic.

What college candidates lack

Ironically, communication skills not only top employers' list of most-desired skills, but also their list of the skills most lacking in new

college graduates.

Many employers reported that students have trouble with grammar,

cannot write, and lack presentation skills. Poor communication skills

are often evident in the interview, where students are unable to

articulate, as one employer said, "what they have done and how it

relates to/contributes to the position" they are seeking.

In addition, employers pointed to other skills and attributes that had

made their "wish list," and cited those qualities and abilities as lacking

in many new college graduates, e.g., relevant work experience, strong

work ethic, team work skills, and the like. They also faulted new

college graduates for not conducting themselves in a professional

manner.

Get experience—and learn how to highlight it on your resume

and at your interview

What this means is, you need some real-world experience before graduation. Although you won't learn everything about the workplace

with an internship or co-op assignment, you can build many of the

skills employers find lacking. An internship, for example, is not just an

opportunity to gain experience, but it's also a setting for you to learn

professional behavior, learn what it means to work in a team, and

practice interpersonal communication. An internship or co-op

position helps you to see the professional skills employers value.

*Source: Job Outlook, National Association of Colleges and Employers, JobWeb.com

Employers rate the importance of

specific qualities/skills

Qualities Rating

Communication skills 4.7

Honesty/integrity 4.7

Interpersonal skills (relates

well to others)

4.5

Motivation/initiative 4.5

Strong work ethic 4.5

Teamwork skills (works well

with others)

4.5

Computer skills 4.4

Analytical skills 4.3

Flexibility/adaptability 4.3

Detail-oriented 4.2

Organizational skills 4.0

Leadership skills 4.0

Self-confidence 4.0

Friendly/outgoing personality 3.9

Tactfulness 3.9

Well-mannered/polite 3.8

Creativity 3.7

GPA (3.0 or better) 3.6

Entrepreneurial skills/risk-

taker

3.3

Sense of humor 3.2

Bilingual skills 2.3

(5-point scale, where 1=not important,

2=not very important; 3=somewhat

important; 4=very important, and

5=extremely important)

Page 7

Illustrate Your Transferable Skills

Your resume should demonstrate your skills, abilities and accomplishments through the specific results of

your actions. Can you quantify your positions/activities/accomplishments with measurable result(s)? See the

samples below to help you express and describe how well you‟ve done something, instead of simply stating your

responsibilities.

Participated as member of debate team that was ranked 3rd nationally

This shows your Communication Skills, Self-Confidence and Teamwork

Selected as ―Employee of the Month‖

This shows your Interpersonal Skills, Strong Work Ethic, Outgoing Personality, and Leadership Skills

Successfully completed returns and exchanges while handling large sums of money

This shows your Honesty/Integrity, Tactfulness, Detail-Orientation, and Interpersonal Skills

Received Eagle Scout Award (highest award in scouting)

This shows your Honesty/Integrity, Strong Work Ethic, Teamwork, and Leadership Skills

Presented research results at American Psychological Society’s Annual Convention

This shows your Communication and Analytical Skills

Designed advertisements/graphics for nationally recognized television promotion

This shows your Creativity, Detail-Orientation, and Computer Skills

Trained and supervised two new employees

This shows Teamwork and your Communication, Interpersonal and Leadership Skills

Designed and implemented social, recreational and educational activities for 20 children

This shows your Organizational Skills and Friendly/Outgoing Personality

Worked up to 30 hours per week while a full-time student

This shows your Strong Work Ethic, Flexibility/Adaptability, Strong GPA, and Organizational Skills

Prepared financial reports using Excel for departments with weekly sales averaging $260,000

This shows your Analytical Skills, Detail-Orientation, Organizational Ability, and Computer Skills

Increased overall company sales volume by more than 20% through innovative marketing

campaign

This shows your Entrepreneurial Skills, Creativity, Motivation/Initiative, and Self-Confidence

Page 8

Action Verbs To Demonstrate Transferable Skills

Communicate your transferable skills by using these verbs to begin the bulleted action statements in the

experience section of your resume.

Leadership Skills

administer

analyze

apply

assign attain

chair

consolidate

coordinate

delegate

direct

evaluate

execute

expedite

implement

improve

increase

initiate

manage

motivate

organize

oversee

plan

prioritize

problem solve

recommend

resolve

review

schedule

set goals

spearhead

supervise

Creative Skills

create design

develop

direct

establish

illustrate

integrate

introduce

invent

market

perform

plan

Communication Skills

address

advise

clarify

coach

collaborate

communicate

correspond develop

direct

draft

edit

encourage

explain

facilitate

formulate

guide

inform

instruct

interpret

mediate

motivate

negotiate

network

persuade

promote

publicize

translate

write

Interpersonal Skills

adapt

advise

assess

clarify

counsel

enable

facilitate familiarize

greet

guide

listen

refer

represent

Problem Solving/

Analytical Skills

allocate

analyze

appraise

audit

balance

budget calculate

compute

develop

diagnose

evaluate

forecast

formulate

investigate

observe

plan

project

research

resolve

troubleshoot

Technical Skills

assemble

build

calculate

compute

design

devise

engineer

maintain

operate

overhaul

program

remodel

repair

solve test

train

upgrade

validate

verify

Organizational

Skills

arrange

catalog

classify

collect

compile

coordinate enter/input

generate

implement

inspect

monitor

operate

organize

prepare

process

purchase

record

retrieve

scan

schedule

screen

specify

systematize

tabulate

validate

Page 9

Resume Do’s

Resume Dont’s

Sell yourself by highlighting the skills/experiences most relevant to the job you are seeking

Utilize the jargon of your profession or major

Be brief and concise; include your important accomplishments in as few words as possible

Use quantities, amounts and dollar values whenever they enhance the description of your accomplishments or duties

Use bullets and action words to highlight marketable skills

Keep your verb tenses and format consistent

Try to fit your resume on one page

Create your resume to be visually appealing by emphasizing important information using bold, italics, underlining or CAPITAL letters as needed

Leave an appropriate and equal margin space on all sides of your resume (1/2” to 1”)

Use a professional e-mail address and voice mail message

Use a font style that is easy to read and choose a font size between 10 and 12

Proofread; check your grammar/spelling carefully and have another individual review it as well

Do not rely solely on “spell check”

Do not use the personal pronoun “I” or abbreviations

Do not falsify your experience

Do not include highly detailed information; save it for the interview

Do not have any typographical or grammatical errors

Do not list references/supervisors; provide this information on a separate sheet at the interview, if asked

Do not list specific addresses or zip codes with school or employment information

Do not name courses by CRN number, only by course title

Do not list multiple fields in objective: For example, To obtain an internship in marketing, sales, advertising or public relations; instead, prepare a targeted resume for each separate goal

Do not cram too much information on the page or make it too long--you don‟t have to list everything you have ever done on the resume; it is a snapshot not an autobiography

Page 10

Example of a

student with

little to one year of experience

FRESHMAN EXPLORER

41 Park Row, 14th Floor New York, NY 10038

(212) 346-1950 [email protected]

OBJECTIVE

To apply my communication and interpersonal skills in a business internship

EDUCATION

Pace University, Lubin School of Business, New York, NY Bachelor of Business Administration, General Business, June 2xxx Overall GPA: 3.30 • Honors: CAP Honors, Lambda Sigma Honors Society

Midwood High School, Brooklyn, NY Regents Diploma, June 2xxx

COURSEWORK

Principles of Economics: Macro/Micro Financial Accounting Contemporary Business Practice Business Law

EXPERIENCE

ShopRite, Brooklyn, NY Associate, June 2xxx- August 2xxx • Worked up to 35 hours per week while in school full time • Accurately handled cash and credit transactions, totaling $1200 weekly • Provided excellent customer service through strong product knowledge Desert Moon, New York, NY Associate and Part Time Chef, January 2xxx- May 2xxx • Worked in fast paced environment providing excellent service to patrons • Communicated effectively with management and staff • Initiated new ideas and created specials with managers • Handled detailed opening and closing procedures

ACTIVITIES

Phi Chi Theta, Business Fraternity Member Midwood High School Varsity Soccer, Team Captain Midwood High School Future Business Leaders of America, Member • Placed in Regional competition in ‘Multimedia Presentations’ category

INTERESTS

Automobile Enthusiast, Carpentry, Boxing

SKILLS

MS (Word, PowerPoint, Excel), Internet research; Knowledge of conversational Spanish

Page 11

Example of a

transfer student

WALTER WESTCHESTER

500 Bedford Road Pleasantville, NY 10570

Cellular: (917) 777-1356 • Home: (914) 123-4567 Email: [email protected]

EDUCATION

Pace University Pleasantville, NY Bachelor of Business Administration in Finance June 2xxx

Lubin Leader’s and Scholar’s Program

Delta Upsilon International Fraternity

GPA: 3.31

Manhattan College Riverdale, NY 30 Credits of Coursework towards Finance degree September 2xxx– May 2xxx

Dean’s List Fall 2004

COURSEWORK

Financial Management; Money and Banking; Principles of Investment; Management Science and Product Management Concepts

WORK EXPERIENCE

Briarcliff Swim Club Briarcliff, NY Security Guard May 2xxx – August 2xxx

Ensured safety of patrons through hourly building monitoring

Processed visitors for entry by generating guest passes

Transidental Trading Corp New York, NY Trading Assistant Intern May 2xxx – July 2xxx

Monitored foreign exchange positions

Completed 20 transaction sheets daily

St. Sebastian Softball League Brooklyn, New York Little League Umpire June 2xxx – August 2xxx

Umpired two games per week for teams varying in ages from 6-12

Attended training in order to be updated regularly on all rules and regulations

COMPUTER SKILLS

Proficient in MS Office (Word, Excel, Access, PowerPoint) and Internet Research

INTERESTS

Math, Computers, Football

Page 12

Example of strong

oral and written

communication skills

Sarita Student

41 Park Row, 14th Floor • New York, NY 10038

(212) 346-1950 • [email protected]

Education

Pace University, New York, NY

Bachelor of Arts in Communication, expected June 2xxx

GPA: 3.94 • Honors: Member of Pforzheimer Honors College, Dean‟s List

Experience

Pace University, Pace Press Newspaper, New York, NY

Writer, May 2xxx-Present

Write and edit weekly arts/entertainment and news columns

Publicize newspaper throughout lower Manhattan

WPUB, Pace Radio Show Co-host, 2xxx-2xxx

Served as deejay and co-host of weekly radio program, “The Pitch”

Danbury City Hall, Danbury, CT

Intern for Mayor Mark Boughton, September 2xxx-December 2xxx

Worked as part of public relations team to promote special events

Facilitated communication by translating for Spanish speaking constituents

Oversaw office operations in absence of head secretary

Greg Seabury, State Representative Campaign, Danbury, CT

Assistant to Campaign Manager, September 2xxx-November 2xxx

Aided with creation of campaign slogan and publicity materials

Translated campaign messages into Portuguese and Spanish

Assisted in production and made guest appearance on local TV show, “Celebrating Danbury”

Additional Experience

Wapoul Family, Westport, CT

Nanny, August 2xxx-Present

Supervise three children and manage extracurricular activities schedule

Worked abroad with family in France and Italy (Fall 2xxx)

Banana Republic Inc., Danbury, CT

Sales Representative, February 2xxx-September 2xxx

Recognized for outstanding customer service

Performed as one of the top merchandise sellers with sales reaching $2000

Skills

Computers: MS (Word, Excel and PowerPoint); completed course in Information Systems

Languages: Fluent in Portuguese, proficient in Spanish and French; knowledge of Italian

Activities

Pace Community Outreach Center, Volunteer

Oyama Karate, Title of Sempai, 1st Degree Black Belt

Portuguese American Association, Member

Ski Club

Page 13

Example of strong sales and

supervisory experience

BELINDA BACHELOR 41 Park Row, 14th Floor • New York, NY 10038

(212) 346-1950 • [email protected]

Education

Pace University New York, NY

Bachelor of Business Administration June 2xxx

Major: Finance ● Minor: International Business

Overall GPA: 3.5

Finance 75% of college education through scholarships and part-time employment

Coursework

Financial Management Econometrics

Principles of Investment Financial/Managerial Accounting

Applied Game Theory Management Science

Experience

Bloomberg Financial New York, NY

Special Initiatives, Product Sales Intern June 2xxx – August 2xxx

Learned to perform basic tutoring for insurance underwriters

Gained familiarity with primary equity/insurance underwriting functions related to Bloomberg system

Created basic launch pad screens for users

Researched information for new projects

Organized and created sales and industry reports

Product Sales Intern September 2xxx – June 2xxx

Marketed terminals by locating prospects and pitching product benefits

Provided customer service for current Bloomberg users

Placed first in team competition evaluating sales and outreach

Organized and updated existing contact lists for sales representatives

Attended Bloomberg employee training seminars and meetings on sales and marketing techniques

Rockaway Development Revitalization Corporation Far Rockaway, NY

Site Monitor September 2xxx – July 2xxx

Supervised 35 summer youth participants (ages 14-21)

Acted as liaison between students, site supervisors and firm

Completed weekly site visit assessment reports

Managed participant time cards

Computer Skills

Bloomberg; MS (Excel, Word, PowerPoint)

Honors/Awards

First prizewinner of the Pencil/Showtime Youth Film Festival, 2xxx

Alfred and Kari Communication Award, 2xxx

Dean‟s List First Honors, 2xxx – 2xxx

Campus Activities

Women in Corporate America, External Marketing Director

Marketed approximately ten meetings per semester to increase attendance

Page 14

Example of emphasis on both

experience and activities

Svetlana Student 861 Bedford Road • Pleasantville, NY 10570 • 914.773.3415 • [email protected]

EDUCATION Pace University, Lubin School of Business, Pleasantville, New York

BBA in Public Accounting, June 2xxx

Dean‟s Academic Scholarship

PROJECTS KPMG Case Study, February 2xxx

Worked as part of six person team to evaluate accounting issues regarding investments

Created and presented analysis to upper management at KPMG

ACCOUNTING Camp Walt Whitman, Piermont, New Hampshire

EXPERIENCE Head Accountant, June 2xxx-August 2xxx

Processed all accounts payable and receivable functions for staff of 225

Handled cash advances and maintained petty cash

Prepared budgets for trips taken by campers

Utilized MS Excel and CampMinder to record camp attendance and revenue

Goodstein Realty, Inc., Pleasantville, New York

Accounting Intern, October 2xxx-May 2xxx

Performed accounts payable functions and processed incoming deposits

Maintained all financial files using Peachtree software and Excel

ADDITIONAL Staples, Yonkers, New York

EMPLOYMENT Copy Center Supervisor, August 2xxx-May 2xxx

Trained new employees on job responsibilities and customer service

Managed 45-55 customer requests per day

Southwestern, Dallas, Texas

Sales Representative, June 2xxx-August 2xxx

Completed week long sales training in Nashville, Tennessee

Managed schedule independently while prospecting for new business

ACTIVITIES Student Government Association

Senior Class President, September 2xxx-Present

Represent student body regarding academic, social or financial issues

Coordinate graduation ceremony and annual events for up to 2,500 students

Legend Yearbook

Business Editor, October 2xxx-Present

Manage budget and supervise marketing committee to meet sales goals

Maintain advertising relationships with university and local vendors

ALPFA- Association of Latino Professionals in Finance and Accounting

Vice President, September 2xxx-June 2xxx

Coordinated with president to meet goals and objectives of organization

Oversaw executive board members to track performance

Director of Marketing, October 2xxx-March 2xxx

Prepared promotional materials and supervised committees for all events

Implemented recruitment ideas, increasing membership by 25%

LANGUAGES Fluent in Spanish and knowledge of Japanese

Page 15

Example of business

leadership skills

UDAL UNDERGRADUATE 41 Park Row, 14th Floor • New York, NY 10038 • 212.346.1950 • [email protected]

EDUCATION Pace University, Lubin School of Business - New York, NY 06/xx Bachelor of Business Administration in Finance

Dual Minor: Economics/Law • GPA: 3.68 Honors: Dean’s List, Citigroup Fellows Scholarship: one of only 20 students graduating from Lubin Leaders and Scholars Program

RELEVANT Financial Management Financial Accounting Regression Analysis COURSEWORK Investment Analysis Managerial Accounting Business Law

EXPERIENCE Citigroup Investment Research - New York, NY

06/xx-08/xx Latin America Equity Research: Consumer Staples Retrieved and synthesized industry and company-specific information used to formulate

investment thesis for coverage initiation Assisted senior analyst and associate with construction of two financial models; checked

consistency and conducted sensitivity analysis Completed summer project focused on strategic rationale behind exclusivity agreements

and compared conservative vs. liberal accounting methods

12/xx-05/xx UBS Financial Services - New York, NY Wealth Management Intern

Worked with team of brokers who manage over $150M in assets Prepared asset-allocation models which were used to review portfolio performance and

determined whether different mixes would be appropriate Conducted research on companies not widely covered

02/xx-09/xx Pace University Tutoring Center - New York, NY

Accounting Tutor Counseled approximately five students daily who encountered difficulties

comprehending financial and/or managerial accounting principles Monitored progress and made suggestions to ensure retention of subject matter

LEADERSHIP Beta Alpha Psi - New York, NY

01/xx-Present Treasurer Allocate funds of up to $8,000/semester for 15+ events held each term Serve on planning committee to develop calendar for each semester, creating events

leading to development, education, and awareness of student body Account for all financial transactions to ensure that books reconcile with bank records

09/xx-05/xx Economics Society - New York, NY Treasurer

Allocated $1,500 for event budget and served on committee to plan events

ACTIVITIES Equity Research Report, Writing Competition Participant New York Society of Security Analysts, Active Student Member

SKILLS Computers: Microsoft Office (Word, Excel, PowerPoint, Outlook), Bloomberg Languages: Fluent in Spanish, Learning Portuguese

INTERESTS Vintage sneakers, basketball, soccer, Scrabble®, current events, literature and travel

Page 16

Example of using projects to

demonstrate hands on experience

POLLY PACE 41 Park Row, 14th Floor • New York, NY 10038 • 212.346.1950 • [email protected]

OBJECTIVE To utilize my excellent communication and interpersonal skills in a marketing internship

EDUCATION Pace University, Lubin School of Business, New York, NY

Bachelor of Business Administration, June 2xxx Major: Marketing • Concentration: Advertising and Promotion Major GPA: 3.54 • Overall GPA: 3.3

HONORS Presidential Scholarship • Honors Program • Outstanding Contribution Award • Dean’s List

COURSEWORK Interpersonal Communication Strategic Internet Marketing

International Marketing Fundamentals of Advertising and Promotion

PROJECTS Marketing Research

Used a syndicated database to evaluate the relationship between multiple demographics and the type of beverage consumed

Formulated results into MS Excel graphs in addition to written summaries

Contemporary Business Practice

Participated as member of 6 person team to evaluate business practices of Coca-Cola

Conducted extensive research to examine marketing strategy, company history, social responsibility, financial statements, strengths/weaknesses, and future growth

Presented results to class of 35 using PowerPoint

EXPERIENCE Sushi Samba, New York, NY Hostess, September 2xxx-Present

Create superior experience for diverse group of high end patrons

Work in fast-paced environment, accommodating up to 800 patrons daily

Utilize database to manage complex charts

Communicate effectively with management and staff

Participate in planning for special events

Deising’s Bakery, Kingston, NY Associate, May 2xxx-August 2xxx

Maximized product sales through prompt and friendly service

Trained new employees and handled phone orders

Abercrombie & Fitch, New York, NY Sales Associate, January 2xxx-June 2xxx

Worked up to 40 hours per week while full-time student

Provided excellent service through extensive product knowledge

Worked with team of five to maintain effective visual merchandising

Achieved highest gross sales in NYC for June 2xxx

Managed opening and closing procedures for largest US location

Handled daily cash and credit transactions of up to $2500 accurately

SKILLS Computer: MS (Word, Excel, PowerPoint); Internet Research

Languages: Fluent in Spanish; Knowledge of Japanese

ACTIVITIES Phi Chi Theta (honorary business fraternity), Marketing Chair

Organize and lead teams to plan and implement public relations efforts for large events

Body Positive, Volunteer

INTERESTS Photography, Women’s Fiction, Fashion, Piano (10 years), Soccer

Page 17

Example demonstrating strong

marketing, advertising and PR skills

PAULINA PACE 41 Park Row, 14th Floor • New York, NY 10038 • (212) 346-1950 • [email protected]

Education: Pace University, Lubin School of Business New York, NY Bachelor of Business Administration (June 2xxx) Majors: International Management and Marketing • Minor: Italian Studies Study Abroad: International Marketing, EU integration on US markets (January 2xxx) Brussels/London

Italian Studies Cultural Institute, (May 2xxx-August 2xxx and May2xxx-August 2xxx) Orvieto, Italy Employment: IT USA, PR/Sales Intern (January 2xxx – Present) New York, NY Luxury fashion design, production, distribution

Collaborate with showroom team to market Gianfranco Ferre line to buyers from high end stores Communicate daily with Operations Manager and Sales Analyst Organize inventory, merchandising and look books; track and update orders using MS Excel spreadsheet Create and present picture packets for press/potential clients of Just Cavalli and Galliano brands Assemble sophisticated and unique outfits for publications and specific stylists’ clients The Market Development Company, Promotions (January 2xxx – Present) New York, NY Promote up and coming bands and artists through interactive media and guerilla marketing

MediaEdge (MEC), Media Planning Intern (June – August 2xxx) New York, NY First global communications planning and implementation agency: Macy’s Account Handled Macy’s North division, tracking all daily transactions and activities Worked on all national and local campaigns including broadcast radio, television and print media Collaborated with magazine representatives seeking ad placement Participated in all Macy’s corporate meetings and brainstorming sessions for up-and-coming divisional brands

such as American Rag and Martha Stewart lines Received above average evaluation as well as Star Performer on the Macy's Team

Armani Exchange, Intern (September – December 2xxx) New York, NY Worked with E-Commerce to maintain creative, marketing and technical aspects of website Updated detailed content and product information from Excel

Stephan Partners, Marketing Manager (June – August 2xxx) New York, NY Participated in new business development with company President; contacted prospective clients Worked on launch of Success, new lifestyle and business magazine Conducted extensive competitor research using internet searches and Lexis Nexis

MTVu, Marketing/Strategic Development (February – May 2xxx) New York, NY Handled all aspects of marketing including branding, distribution support, promotions, events/tours, ad sales

support, trade marketing and overall strategic marketing vision Activities: American Advertising Federation, President/General Manager, (Pace University Ad Team) New York, NY

(http://webpage.pace.edu/paceadteam/0607.htm) Worked with team to create comprehensive advertising campaign for Coca-Cola Classic Served on sub-committees and created several in depth, interactive PowerPoint presentations on market

research, target market and competition Selected to be a part of 2xxx presentation team at National Student Advertising State Competition Pace University Collegiate Italian American Organization,Vice President Experience, Inc., Student Advisory Board Member (Selected from 1800 applicants)

Awards: L’IDEA Magazine NYC – Selected to write featured article

Gamma Kappa Alpha – Pace University Italian Honor Society Youth Caring for Others Feinstein International Award Miss Rhode Island Teen USA Delegate – Received “Congeniality Award”

Skills: Languages: Fluent in Italian • Software: MS (Word/Excel/PowerPoint) • Research: (SPSS/Simmons)

Page 18

Example of a double

major showing

experience in both areas

Wendy Westchester 861 Bedford Road, Pleasantville, NY 10570

(914) 773-3415 • [email protected]

OBJECTIVE: To obtain additional experience in Social Services, with special interest in women’s issues EDUCATION: Bachelor of Arts: Expected June 2xxx

Pace University, Dyson School of Arts and Sciences, Pleasantville, NY Double Major: Applied Psychology and Women’s & Gender Studies GPA: 3.70 HONORS: Presidential Scholarship, Pace Grant, Honors College Scholarship, New York State Merit

Scholarship for Academic Excellence COURSEWORK: Gender, Race, and Class; Group Relations & Interviewing Techniques; Women’s Studies; Psychology

of Latinos in the United States; Intermediate Spanish; Psychology of Alcoholism/Substance Abuse ACADEMIC PROJECT: Psychology of Women

Conducted extensive research on domestic violence using Psychology databases and journals Wrote 15 page paper examining manipulative tactics of abusers

EXPERIENCE: Client Advocate Intern: January 2xxx – Present Safe Horizon (Nation’s leading violence prevention organization), Kew Gardens, NY

Contact victims of violent crimes to provide resources and information Collaborate with caseworkers to support clients Maintain confidential database of extensive services and case notes Contact agencies to identify supplemental services Completed training in domestic violence, diversity and suicide

Case Worker: August 2xxx – November 2xxx

Office of State Senator Jeffrey Klein, Bronx, NY Managed substantial caseload from intake to resolution Served as liaison between constituents and appropriate government agencies or private entity

to resolve issues including housing, education, employment and social services Handled high volume of phone and written correspondence Contacted volunteers to encourage campaign participation

Student Aide: October 2xxx – May 2xxx

Pace University – Cooperative Education Office, Pleasantville, NY Scheduled appointments and managed calendar for seven counselors Responded to incoming calls from students, employers, and faculty Implemented public relations efforts to promote events and services

Page: June 2xxx – August 2xxx/May 2xxx – August 2xxx Patchogue-Medford Library, Patchogue, New York Participated in planning and implementing library programs

VOLUNTEER: Friendly Visitor, Burden Center for the Aging Volunteer Mentor/ESL Tutor, The Door (Provides services to over 7500 NYC youth)

ACTIVITIES: Member, Alpha Chi Honor Society

Member, Lambda Sigma Honor Society TECHNOLOGY: Microsoft (Word, Excel, PowerPoint), Internet Research

Page 19

Example emphasizing

technical skills

Bella Bachelor 861 Bedford Road, Pleasantville, NY 10570 • (914) 773-3415 • [email protected]

Objective

To obtain valuable work experience in the field of Computer Science

Education

Pace University, Seidenberg School of CSIS Pleasantville, NY

Bachelor of Science in Computer Science Expected 1/xx

Technical Summary

Operating Systems: Windows 98/NT 4.0/2000/XP

Protocols: IPX/SPX, TCP/IP, IEEE 802.2/802.3 Ethernet

Software: MS Office/Outlook, Norton Systems Works, Norton Ghost, Win VNC, VPN, McAfee v7.0/7.1/8.0, MS

System Management Server, Citrix Desktop MetaFrame & Management Console, MetaFrame

Presentation Server, Net Op Remote Control, Go to Assist

Hardware: Install & configure local/network printers, modems, network interface cards, and drives

Ancillary Areas: Network Optimization, Diagnostic Tools, Memory Management and Active Directory

Experience

EMI Recorded Music, North America New York, NY

Desktop Support Technician Intern 9/xx – 8/xx

Provided technical solutions to clients throughout North and South America

Troubleshot software, hardware, and network connectivity issues

Assisted remote clients with VPN and AT&T Global Dialer connectivity issues

Provided application support for Microsoft Office and company custom applications

Verified customer satisfaction for approximately 2500 clients

Updated and maintained client information in Magic database

New York Power Authority White Plains, NY

Desktop Support Intern 7/xx – 9/xx

Worked directly with customers to resolve issues within call center

Provided end-user solutions for PC hardware, software and printers

Maintained laptops by installing critical updates, upgrading virus protection software and virus definition files

Pace University Computer Resource Center Pleasantville, NY

Assistant LAN Administrator / Senior Consultant 9/xx – 7/xx

Assisted users with computer related issues and maintained printers and system queues

Installed/updated software and hardware necessary for users and servers

Created network user and machine accounts and implemented NT/2000 policies

Leadership

Alpha Chi Epsilon Fraternity

President, 2xxx – 2xxx/Treasurer, 2xxx – 2xxx 9/xx – Present

Plan all events, meetings and manage fraternity status

Maintain university documentation and records

Appoint members to serve on committees or as assistants when necessary

Pace University Greek Council

Vice President 1/xx – 9/xx

Handled planning of all meetings and agendas

Volunteer

Pace University-The Center for Community Outreach Program

Soup Kitchens, Safe Sex Seminars, March of Dimes Walk, Parks Cleanup

Page 20

Example emphasizing

foreign languages

and cultures

NATALIA NEW YORK

41 Park Row, 14th

Floor, New York, NY 10038 (212) 346-1950 ● [email protected]

OBJECTIVE To obtain an internship utilizing communication and linguistic skills in Italian and/or Spanish

EDUCATION Pace University, Dyson School of Arts and Sciences, New York, NY Bachelor of Arts, June 2xxx Major: Modern Languages and Cultures ● Concentration: Italian Double Minor: Spanish and International Marketing Major GPA: 3.8 ● Overall GPA: 3.63

Pace University Study Abroad Program, Segovia, Spain Coursework in Spanish Literature and Art History, Summer 2xxx

HONORS Dean’s Scholarship ● Honors College ● Dean’s List

SKILLS Languages: Fluent in Italian; Proficient in Spanish Computers: MS (Word, Excel, PowerPoint); Internet Research

COURSEWORK Introduction to Marketing Italian Composition/Literature Micro/Macroeconomics Spanish Translation

ACADEMIC PROJECTS Literary Research

Studied Italian texts in Rare Books Room of the NYC Public Library

Created literary analysis by comparing Dante Alighieri’s original works and language

EXPERIENCE Barnes and Noble Booksellers, New York, NY Book/Music Seller, September 2xxx-January 2xxx

Marketed products by offering excellent customer service

Communicated effectively with management, staff, and customers

Participated in planning community events including book signings and book clubs

Coffee Beanery, Ltd., New York, NY Server, March 2xxx- July 2xxx

Followed detailed customer requests and rang up orders on register

Worked cooperatively with management and staff

Handled opening and closing procedures independently

Italian/English, Saluzzo, Italy Tutor, Summer 2xxx

Taught Italian children American culture and English language skills

ACTIVITIES Phi Sigma Iota (Honorary foreign language fraternity)

Kappa Delta Sorority

Served as one of founding members for Pace

Collegiate Italian American Organization

Promote Italian culture on campus and perform community service in NYC

PALS

Represent University by giving prospective students campus tours

INTERESTS Singing Opera (8 years) ● Acting in Community Theatre (5 years) ● Tango and Salsa Dancing ● Traveling (Europe) ● European Fashion and Music

Page 21

Example of experienced professional

using profile/summary of qualifications

GINA GRADUATE 41 Park Row, 14th Floor New York, NY 10038 212.346.1950 [email protected]

Profile

Highly motivated, analytical, and quantitative MBA candidate with over three years of successful finance experience

Excellent knowledge of financial accounting and products as well as thorough understanding of all asset classes

Strong work ethic along with outstanding research, interpersonal, and communication skills

Candidate for Chartered Financial Analyst (CFA) Level-1 exam

Education PACE UNIVERSITY, Lubin School of Business, New York, NY

Master of Business Administration in Investment Management GPA: 3.72 Jan ‘xx

Awarded prestigious Pace University MBA Assistantship based on merit and excellent GMAT score (630)

Selected to represent Pace team at New York Society of Security Analysts (NYSSA) Equity Research Challenge

Winner of Pace Equity Research Contest (PERC) CHRIST COLLEGE, Rajkot, India Bachelor of Business Administration in Finance April ‘xx Professional Experience LEHMAN BROTHERS, Summer Associate, Tokyo, Japan June ‘xx-Sept ‘xx

Created Excel model to establish efficient daily index pricing analysis process for Stock Loan Business in Asia

Independently performed daily profit and loss for Southeast Asia non-Japan cash trades and effectively liaised with mid-office and other back-office departments to identify breaks in P&L

Participated in month-end book closing process and prepared ad hoc reports for management

Assisted CFO’s office in preparing annual budget as well as compiling growth tracking report

Researched financial results/news on securities in Global Trading Services book; explained daily price movement

Successfully completed Bloomberg Product Certification for Equities by clearing all required modules PACE UNIVERSITY, Graduate Research Assistant, New York, NY Jan ‘xx-May ‘xx/Sept-Dec ‘xx

Participated in research project by performing statistical analysis on earnings restatements filed by US Companies before and after Sarbanes-Oxley Act and analyzed regulation’s effectiveness

Collaborated on project analyzing effect of firm’s internal control weakness on its bond rating downgrade; utilized several databases for purpose of gathering data

Developed dynamic statistical model in MS Excel for portfolio valuation

Created financial and valuation models to analyze financial and operational performance

J.G. TRADING COMPANY, Commodity Trading Analyst, Rajkot, India April ‘xx-Dec ‘xx

Provided profit and loss reconciliation/analysis reports to trading desk

Monitored global exchanges such as KLCE and CBOE for research/trend analysis

Redesigned company’s mechanism to hedge currency rate risk of imports

Effectively liaised with partner-brokers as well as direct clients to manage complete deal process

Increased cash flow by consolidating credit analysis function, reducing outstanding receivables and minimizing risk from marginal customers

EVOLVE CORPORATION, Financial Analyst, Rajkot, India May-Sept ‘xx/June-Sept ‘xx

Operated NSE and BSE terminals (Bloomberg equivalents) for identifying arbitrage opportunities and research

Assisted prop-traders in identifying trading/hedging strategies using Greeks: Delta, Gamma, Theta, Vega and Rho

Implemented key ratio use and fundamental analysis in order to identify under-priced securities

Technical Skills Proficient in Excel (Expert Level); Access and SQL; Advanced Statistical Analysis using SAS, @Risk and StatPro; Research Databases-FactSet/WRDS/Bloomberg (Product Certification in Equities); Financial Modeling in Excel/VBA Affiliations and Awards New York Society of Security Analysts, Pace University Finance and Investment Club, Best Project of the Year Award, Indian Management Association, Rajkot Chapter, India

Page 22

Example of a graduate

student with diverse projects

Mark Masters 41 Park Row, 14th Floor New York, NY 10038

[email protected] ▪ Home Phone #: (212) 346-1950 ▪ Cell Phone #: (212) 346-1610

Education Pace University - New York, NY Master of Science in Information Systems May 2xxx GPA: 3.75

University of London - United Kingdom Bachelor of Science in Computer and Information Systems (External Degree), August 2xxx

Computer Skills Operating Systems Windows XP, 2000 and UNIX Operating Systems Programming Languages Visual Basic, C#, VB.Net, Perl Software Microsoft Office, MS Project, Visio, Crystal XI Database Knowledge MS Access, SQL, Sybase Web Development ASP.Net, ADO.Net, HTML, Embedded Perl Academic Projects Application Development

Designed a system for performance monitoring of an electrical network using C#. Worked on a team of two to develop an application on Options Pricing using C#.

Database Design for Web Applications & Database Programming Developed a web project using Perl, HTML and Oracle DBI to manage IS Project Risks. Created a dynamic website for a hotel reservation system using ASP.NET and VB.NET.

Systems Analysis & Design Collaborated with team of five to integrate Legacy applications using web services to be Sarbanes-Oxley

compliant.

Information Security and Control Researched and prepared paper on access control management and policies in different operating systems. Presented findings to class of 25 using PowerPoint.

Information Systems Strategy, Planning and Policy Completed research on the competitive advantage of IT in business using Porter Model. Wrote paper on “e Branding” marketing strategy and its applications.

Experience BlackRock Inc. – New York, NY Intern – Sybase Database Administration, September 2xxx to Present

Write OO Perl scripts for Sybase system table manipulations. Monitor DB error logs and resolve any issues. Perform DB user access level administration and improved access approval by 40%. Publish/Test DB releases and assist developers with their final launch. Assist DBA team on performance turning, disaster recovery and space management.

Ambac Financial – New York, NY Intern – Development Team, May 2xxx to August 2xxx

Collaborated on conversion of Crystal 7.5 to Crystal 11 (338 templates and 679 reports). Assisted business objects administrator with financial report release process. Wrote new customized Crystal reports and tested for quality assurance. Established directory structure in visual source safe and backed up report templates.

Educational Media, Pace University – New York, NY Technician Assistant, June 2xxx to March 2xxx

Languages Fluent in Singhalese

Page 23

Example using skills

to highlight strengths

GEORGE GRADUATE 41 Park Row, 14th Floor • New York, NY 10038 • 212.346.1950 • [email protected]

SUMMARY OF QUALIFICATIONS

Hardworking, highly analytical professional with a solid background in accounting and taxation. Candidate for CPA exam.

Effective problem solver and team player with outstanding integrity and business ethics. Native fluency in Chinese (Mandarin). Strong technical skills in Excel (Pivot Table, Macros), SPSS, and Accounting Software Packages.

EDUCATION

PACE UNIVERSITY, Lubin School of Business, New York, NY Master of Science in Accounting 01/2xxx

BINGHAMTON UNIVERSITY, Binghamton, NY Bachelor of Arts in International Studies 05/2xxx

Awards & Honors: Dean‟s List, 2xxx-2xxx 2xxx-2xxx

PROFESSIONAL EXPERIENCE

MERRILL LYNCH & CO., INC., New York, NY 5/2xxx-Present

Corporate Tax Intern Manage monthly sales and tax returns for over 15 states including processing of all supporting paperwork. Compose and analyze federal and state income tax returns for various entities.

Prepare personal property and business license applications for different branches nationwide. Adjust and account for discrepancies between Corp Sales System and internal ledger balances.

Verify accuracy of database generated tax forms; respond to various state and local tax notices. Input check request and electronic funds transfer data. Assist Audit Manager in providing all non-income internal control materials for state auditors.

Report to two Assistant Vice Presidents to provide support with daily office functions. Mentor new interns, familiarizing them with company‟s software system and environment.

HK CPA FIRM, New York, NY 1/2xxx-5/2xxx

Accounting Intern Assisted companies with incorporation, liquidation and change of business structure. Evaluated accounting operations and prepared financial statements for 32 clients.

Prepared personal taxes and helped to maximize tax saving opportunities for 20 clients. Provided sales, payroll and other tax services to companies in various states.

Offered special advisory services including business plan reviews and business valuations. Corresponded with regulatory agencies and outside auditors on behalf of clients.

HEALTH FIRST PHSP, New York, NY 7/2xxx-8/2xxx Marketing Representative

Provided affordable and high-quality healthcare insurance for residents of NYC. Built and maintained network of doctors and large client base for customer relations and referrals. Introduced various policies and processed applications for approximately 90 members monthly.

Obtained and verified prospects‟ documents to determine enrollment into appropriate health plan. Identified prospects‟ needs for health insurance and presented best solutions.

Promoted state government health insurance program to low income residents in NYC.

ACTIVITIES & INVOLVEMENT – PACE UNIVERSITY

Beta Alpha Psi (Iota Lambda Chapter), Member 2xxx – Present

IRS VITA Program, Volunteer Income Tax Assistant 2xxx – 2xxx

Page 24

Best used when

emphasizing skill areas

rather than work history

Functional Format 41 Park Row, 14th Floor ♦ New York, NY 10038 ♦ (212) 346-1950 ♦ [email protected]

EDUCATION

Pace University, Lubin School of Business, New York, NY Bachelor of Business Administration May 2xxx

Major: Marketing ♦ Concentration: Advertising and Promotions ♦ Minor: Psychology GPA: 3.54 ♦ Honors: Dean‟s List and Dean‟s Scholarship

ADVERTISING AND MEDIA PLANNING SKILLS

Created comprehensive media plan for Yahoo using $10M budget as part of regional advertising competition

Conducted extensive analysis of Simmons and MRI data usage Organized public relations strategy to generate referral business for most proven and comprehensive vein treatment

facility in New York

Formulated effective and creative press releases to engage readers‟ interest Contacted magazine and newspaper editors to facilitate media placements

ORGANIZATIONAL SKILLS

Participated in coordinating sales conferences, including constructing welcome packets

Handled detailed inventory management for local physician and ordered supplies monthly Met with church staff to plan and organize special events for up to approximately 200 members

COMMUNICATION SKILLS

Initiated contact with potential clients including asset managers, broker dealers, custodians private and wholesale

banks, to establish strong interpersonal relationships Explained medical treatments to patients while generating interest in procedures

LEADERSHIP SKILLS

Managed administration of responsibilities and assignments for up to six employees

Inspired students to attend and participate in tutorial services

ANALYTICAL SKILLS

Trained students in mathematical analysis and motivated learning as part of Pace University‟s Tutorial Services

Reduced yearly expenses and increased income by 30% as treasurer of church youth department COMPUTER SKILLS

Microsoft Office (Word, PowerPoint, Excel); Simmons Database

EXPERIENCE Vein Treatment Center, New York, NY Medical Assistant May xx-Present

Smart Stream Technologies, Queens, NY Marketing Intern Sept xx-Present NL Health, New York, NY Public Relations Assistant Aug xx-Sept xx

Pace University, New York, NY Math Tutor Nov xx-Aug xx

LANGUAGES

Fluent in Spanish

Page 25

Cover Letter Guidelines

Writing an Effective Cover Letter

How can you get the attention of a busy potential employer? By creating a great first

impression through a well written cover letter. Employers receive hundreds of applications from job

candidates and many end up in the “circular file.” Those with a well-written cover letter have a much better

chance of surviving the screening process. Your cover letter should grab the reader‟s attention to set the

stage for your resume.

A good cover letter is probably the most underrated component of your job search and therefore worth

the extra time and effort. A cover letter is not an obligation, but an opportunity to tell the employer why

you are interested in and qualified for the specific positon you are seeking. It is your chance to generate

interest in meeting you by marketing your most appropriate skills, experiences, and accomplishments. Be

sure to include a customized cover letter with every resume you send.

Limit your cover letter to one page, with no more than three or four paragraphs

Always personalize your cover letter for maximum impact

Before sending out any correspondence, proofread carefully! Mistakes in your cover letter can result in immediate rejection; and match your font size/style to that used in your resume

Mail, email, or fax a cover letter with your resume

When printing a cover letter, use high quality bond paper that matches your resume

Address cover letters to a specific person; if you do not know the name of the appropriate

individual, call the organization and request the proper contact person‟s name and title or begin

your letter with „Dear Hiring Manager:‟

Double check spelling of employer name, contact information and titles

Do not tell the employer you are interested in the position to “gain experience”; instead, stress how

you can conribute to the organization

Let your letter reflect your professionalism, individuality and creativity

Do not staple your resume to your cover letter

Demonstrate your abilitites with concrete examples

Avoid beginning too many sentences with the “I” pronoun

Sign your letters in blue or black ink if sending via regular mail

Keep copies of all correspondence for your own records

Page 26

Basic Cover Letter Format

Your Address

City, State, Zip Code

Date (Month Day, Year)

Mr./Ms. Employer First and Last Name, Job Title

Organization Name

Street Address or PO Box #

City, State, Zip Code

Dear Mr./Ms. Last Name or Hiring Manager: (Place a colon after the last name)

1st Paragraph:

State why you are writing and how you heard about the position. Identify the position, field or general area of your

inquiry. Note a special interest in the company/position or a summary of your top qualifications. Include information

about your major, degree and graduation date.

Sample first sentences:

I am applying for the accounting position advertised by Career Services at Pace University.

Mr. Brown suggested I contact you to explore a possible summer internship at Credit Suisse.

Always skip 2 spaces between all paragraphs

2nd Paragraph (can be two paragraphs, if needed):

Indicate your career or job objective and why you are particularly suited for this company or type of work. Highlight

your relevant achievements and qualifications, elaborating on key points from your resume without repeating them

word-for-word. Communicate to the employer that you understand the position and have the qualities the

employer seeks and thus would be an excellent fit. Back up all assertions about your skills/qualities with

relevant examples—THIS IS YOUR SALES PITCH!

Closing Paragraph:

Refer the employer to an enclosed/attached resume and/or application. Request a personal interview. Reiterate your

interest in the position. Provide specific contact information. Thank the employer for his/her time and consideration.

Sample closings:

During Spring break, I would like the opportunity to interview with you. Next week, I will call you

to arrange an appointment.

I am available to interview for this position at your convenience. Please contact me at 212-346-

1234. I will be happy to provide you with any additional information you may need.

Sincerely,

Skip 4 to 5 spaces

Signature (Omit if sending electronically, or type your name in an alternate font)

Your Full Name Typed

Skip 2 spaces

Enclosure

Resume Attached

(If a resume is enclosed in an envelope then type the words ‘Enclosure’; if it is attached via email, type ‘Resume Attached)

Page 27

NOTE:

Do not copy this cover

letter; use it as a guide

only.

A customized cover letter

must reflect YOUR

individual skills and interest in the position.

SAMPLE COVER LETTER

Perry Pace

35 22nd Street, Apartment #2A Brooklyn, NY 11215

August 15, 2xxx

Ms. Sarah Kapo, Director

Japan Society

333 East 47th Street, 34th Floor

New York, NY 10017

Dear Ms. Kapo:

After researching the Japan Society‟s internship program on your web site, I am extremely interested in

applying for the Centennial Development Intern position. Presently, I am a junior at Pace University

majoring in Liberal Studies with a concentration in Japanese and Religious Studies. I know that my

background and experience in Japanese language and culture, as well as my passion for furthering the

purpose of not-for-profit associations make me an excellent candidate for this position.

As you can see from the attached resume, I displayed the ability to handle public relations activities by

demonstrating Aikido at various public venues and at the Philippine Military Base, thereby encouraging

more people to join the P.A.P.A. Association. My study abroad experience in Tokyo, Japan also enhanced

my communication and interpersonal skills as I utilized the opportunity to teach English to adults and

children. Additionally, I interviewed teenagers concerning youth fashion trends for an academic project and

led an exciting and persuasive PowerPoint presentation for my class.

I am eager to contribute my knowledge and skills in a detail-oriented environment and be an asset to the

Japan Society‟s goals. I will be in New York City until December 25th and would like to meet with you to

discuss my qualifications. I look forward to hearing from you via phone (917.555.4434) or email

([email protected]).

Thank you for your time and consideration.

Sincerely,

Perry Pace

Perry Pace

(Enclosure)

Page 28

NOTE:

Do not copy this cover

letter; use it as a guide

only.

A customized cover letter

must reflect YOUR

individual skills and

interest in the position.

SAMPLE COVER LETTER

1 Pace Plaza New York, NY 10038

September 1, 2xxx

Human Resources Hiring Manager

Credit Suisse

2 Madison Avenue

New York, NY 10022

Dear Hiring Manager:

I am writing in response to your posting on Pace University‟s E-Recruiting site and would like to express

my strong interest in the Financial Analyst position at Credit Suisse. The program would provide the

opportunity to work with an international financial organization utilizing my analytical skills and successful

experience building client relationships.

As you can see from my resume, I will obtain my BBA in Finance from Pace University in June 2xxx. As

displayed through my 3.8 GPA, I am hardworking, self-motivated and very willing to learn. While a

Research Analyst intern at Swaps Monitor Publications, I screened the news of 50 countries and monitored

over 75 stock exchanges daily to analyze changes in their capital market holidays. My success in this

position was due to my strong analytical skills and detail-oriented character. In addition, as a Program

Assistant at English for Professionals, my interpersonal and communication skills were essential in providing

excellent customer service to our clients.

In each of these roles, I have proven my ability to multitask and manage time effectively. Additionally, my

experiences living around the world have broadened my international horizons and made me both

independent and adaptable to new settings.

Please feel free to contact me via phone (212.346.1950) or email ([email protected]) to

further discuss my qualifications. Thank you for your consideration and I look forward to your reply.

Sincerely,

Udal Undergraduate

Udal Undergraduate

(Resume Attached)

Page 29

NOTE:

Do not copy this cover

letter; use it as a guide

only.

A customized cover letter

must reflect YOUR

individual skills and

interest in the position.

SAMPLE COVER LETTER

George Graduate

20 White Plains Road

Tarrytown, NY 10059

June 3, 2xxx

Mr. James Shoapu, Auditor

PricewaterhouseCoopers

45 Park Place

New York, NY 10002

Dear Mr. Shoapu:

As an MBA candidate majoring in Public Accounting at Pace University, I will be graduating in June 2xxx and

am very interested in the International Auditor position posted on the E-Recruiting database. I am

confident that my accounting experience and academic background would enable me to make a significant

contribution to PricewaterhouseCoopers.

Presently, I am employed as an intern with Investor Advisory Services where I have excelled at performing

bank reconciliations and balance sheets, preparing financial reports, and processing checks for accounts

payable, all while using QuickBooks. This position has given me the opportunity to use my analytical,

organizational and communication skills. As part of my responsibilities both in this internship, and in my

previous accounting internship with Warm Biscuit Bedding Co., I utilized my interpersonal abilities by

contacting and interacting with vendors, bank officials, sales departments, and warehouse personnel.

Because I am a highly motivated and detail oriented individual, all of my work experiences both in the U.S.

and in China have allowed me to grow professionally in the workplace.

I would welcome the opportunity to discuss the Audit position with you in more detail, and explain how

my qualifications can benefit your department at PricewaterhouseCoopers. I can be reached via phone at

718.888.7777 or email at [email protected].

Thank you for your time and consideration.

Sincerely,

George Graduate

George Graduate

(Enclosure)

Page 30

It is not necessary to

attach a formal cover

letter when e-mailing

your resume.

Type your letter into the

body of the e-mail. Be

sure to name the

position title in the

Subject line.

SAMPLE E-MAIL LETTER