copy of copy of demat accounts - gurbhajan singh saggu o2222

Upload: abhimanyugotam87

Post on 30-May-2018

221 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    1/60

    SUMMER PROJECT REPORT

    ON

    DEMAT ACCOUNT

    SUBMITTED FOR THE PARTIAL FULFILLMENT OF THE DEGREE OF

    MASTER OF BUSINESS ADMINISTRATION

    (PUNJAB TECHNICAL UNIVERSITY)By

    GURBHAJAN SINGH

    ROLL NO.81005317105

    Under The Supervision Of

    Ms.ROSY SHARMA(Lecturer)

    Chandigarh Business School, Landra, Mohali

    YEAR 2008-2010

    1

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    2/60

    Certificate of Supervisor

    This is to certify that Mr. / Ms. Gurbhajan singh Roll No. 81005317105 has

    completed the Summer Project Titled DEMAT ACCOUNT under my

    supervision in partial fulfillment of the MASTER OF BUSINESS

    ADMINISTRATION degree from chandigarh business school, landran

    (affiliated by Punjab Technical university).

    Ms. ROSY SHARMA

    (Lecturer)

    Date:

    Place:

    Forwarded for evaluation by the Dean:

    (Deans Signature)

    Seal of the Dean

    2

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    3/60

    Declaration

    I, hereby declare that the research project report titled DEMAT ACCOUNT

    is my own original research work and this report has not been submitted to any

    University/Institute for the award of any professional degree or diploma.

    (GURBHAJAN SINGH)

    MBA (3rd)

    Chandigarh Business School

    Date:

    Place:

    3

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    4/60

    ACKNOWLEDGEMENT

    I would like to express my appreciation and gratitude to various people who have

    shared their valuable time and made possible this project ,through their direct indirect

    cooperation .

    My honourable Mentor Mr.Tajendar Singh ,for allowing me to work on this

    project and provide necessary help.

    I thank my respected faculties ,dear friend & colleagues ,who help me in every

    possible ways , support me and encouraged me to explore new dimensions.

    GURBHAJAN SINGH

    MBA II1rd Semester

    ROLL No-81005317105

    4

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    5/60

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    6/60

    CONTENTS

    Introduction 7

    Company Profile 8

    Product of the Reliance Money 16

    Research Methodology

    Need for the study 35

    Competitors 36

    Objective 43

    Data Analysis and Interpretation 53

    Observation and Finding 55

    Limitation 57

    Bibiliography

    Appendix

    6

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    7/60

    INTRODUCTION

    Reliance Money Transacting and investing simplified.

    Get ready to change the way you transact and invest in financial products and

    services.Whether you wish to transact in equity, equity & commodity derivatives, IPOs

    offshore investments or prefer to invest in mutual funds, life & general insurance

    products or avail money transfer and money changing services, you can do it all

    through reliance money.Simply open a reliance money account and enjoy the

    convenience of handling all your key financial transactions through this one window.

    7

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    8/60

    PROFILE OF RELIANCE MONEY

    The Reliance Anil Dhirubhai Ambani Group is among Indias top three private sector

    business houses on all major financial parameters, with a market capitalisation of

    Rs.325,000 crores (US$ 81 billion), net assets in excess of Rs.115,000 crores (US$ 29

    billion), and net worth to the tune of Rs.55,000 crores (US$ 14 billion)

    Reliance Money is a comprehensive electronic transaction platform offering a wide

    range of asset classes. Its Endeavour is to change the way India transacts in financial

    markets and avails financial services. Reliance Money is a single window, enabling you

    to access, amongst others in Equities, Equity & Commodities Derivatives, Mutual

    Funds, IPOs, Life &

    General Insurance products, Offshore Investments, Money Transfer, Money Changing

    and Credit Cards.

    Reliance Money is a group company of Reliance Capital; one of India's leading and

    fastest growing private sector financial services companies, ranking among the top 3

    private sector financial services and banking companies, in terms of net worth. Reliance

    Capital Ltd. has interests in asset management, life and general insurance, private

    equity and proprietary investments, stock broking and other financial services.

    Reliance Capital is one of Indias leading and fastest growing private sector financial

    services companies, and ranks among the top 3 private sector financial services and

    banking companies, in terms of net worth. The company has interests in asset

    management and mutual funds, life and general insurance, private equity

    andproprietary investments, stock broking and other activities in financial serv

    8

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    9/60

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    10/60

    RELIANCE ADA GROUP

    10

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    11/60

    Reliance Money

    Reliance Money is a group company of Reliance Capital, one of India's leading andfastest growing private sector financial services companies, ranking among the top 3

    private sector financial services and banking companies, in terms of net worth. Reliance

    Capital is a part of the Reliance Anil Dhirubhai Ambani Group.Reliance Money is a

    comprehensive electronic transaction platform offering a wide range of asset classes. Its

    endeavour is to change the way India transacts in financial markets and avails financial

    services.

    Reliance Money is a single window, enabling you to access, amongst others in Equities,

    Equity & Commodities Derivatives, Mutual Funds, IPOs, Life & General Insurance

    products, Offshore Investments, Money Transfer, Money Changing and Credit Cards.

    The Reliance Anil Dhirubhai Ambani Group is one of India's top 3 business houses, and

    has a market capitalisation of over Rs.2,90,000 crore (US$ 75 billion),net worth in

    excess of Rs.40,000 crore (US$ 10 billion), cash flows of Rs. 9,000 crore (US$ 2.2 billion),

    net profit of Rs. 5,000 crore (US$ 1.3 billion) and zero net debt.

    Reliance Money, A Reliance Capital Limited Company, is the financial services division

    of Reliance Anil Dhirubhai Ambani (ADA) Group. Reliance ADA group is among top 3

    business houses in India with wide range of presence across various sectors. Groups

    major interests ranges from communications (Reliance Communications) and financial

    services (Reliance Capital Ltd), to generation, transmission and distribution of power

    (Reliance Energy), infrastructure and entertainment.

    Reliance Money has over 22 lakhs customers and more then 10'000 branches in around

    5000 cities in India. Company is among the largest broking and distribution house of

    11

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    12/60

    financial products and having share of more then 3% of total stock market volume at

    BSE & NSE.

    RelianceMoney.com is the web based investment portal (with Online Stock Trading)

    from Reliance Money. This website enables its customer to invest & manage most of theservices provided by Reliance Money including Equity (Stock) Trading, Commodity

    Trading, Derivatives, Mutual Fund Investment, IPO Investment, Life Insurances,

    General insurances, Money Transfer, Forex exchange, Gold Coins and Credit Cards

    Services. Company recently entered in to Wealth Management with tools like

    investment in equity-linked portfolio management services, structured products,

    insurance and mutual funds.

    The Reliance Money stock trading websites uses special security features 'Security

    Token', which makes your online trading experience more secure without complexity.

    Stock Trading through RelianceMoney.com is available for BSE and NSE stockexchanges. Offline trading is also available through Reliance Money partners in more

    then 5000 city across India and through phone by dialing 022-39886000.

    12

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    13/60

    13

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    14/60

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    15/60

    Insurance is India's fastest growing life insurance company and among the top 4

    private sector insurers.

    Reliance General Insurance is India's fastest growing general insurance company and

    the top 3 private sector insurers.

    Reliance Money is the largest brokerage and distributor of financial products in India

    with more than 2.5 million customers and the largest distribution network. Reliance

    Consumer finance has a loan book of over Rs. 8,000 crores at the end of June 2008.

    Reliance Capital has a net worth of Rs.6,862 crores (US$ 1.6 billion) and total assets of

    Rs. 19,940 crores (US$ 4.6 billion) as of June 30, 2008 and over 26,000employees.Money has increased its market share among private financial companies to

    nearly Convenient & effective Anytime & anywhere financial transaction capability.

    Launched inApril 2007. It provides the Flat fees system. It has 2.2 million customers in

    1 year of official launch. It has over 5,000 outlets across 700 towns/cities.

    Average daily turnover in excess of Rs 2,000 crores. Considering the entire life

    market, including the Rs. 12,890 crores booked by life insurance Corporation, Reliance

    life insurance market share works out to around 6.25% .The life insurance market

    continuous to be dominated

    by LIC which has about 67% share this only a marginal dip from its 73% share in end-

    July . These comparisons are only for first year or new business premium.

    15

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    16/60

    Advantages of Reliance Money

    Extra security features with 'Security Token'', which is the most secure and tested

    technology in computer world.

    Simple, easy and fast online stock trading.

    Almost all investment options are available under one account including EquityTrading, Derivatives, Forex, Commodity, IPO, Mutual Funds and Insurance.

    Branches are available in all major cities and the number is growing

    16

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    17/60

    RELI ANC E MON EY P RODUC T OF FERI NG

    1 . Trading Porta l (with almost negligible brokerage )

    Equity Broking

    Commodity Broking

    Derivatives ( Futures & Options )

    Offshore Investments (Contract For Differences)

    D-Mat Account.

    2 . F inancial Products

    Mutual Funds

    Life Insurance

    o ULIP plan

    o Term Plan

    o Money Back Plan

    General Insurance

    oVehicle/Motor Insurance

    oHealth Insurance

    oHouse insurance

    IPOs

    NFOs

    17

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    18/60

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    19/60

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    20/60

    the older traditional trading method, (i.e) the share buyer have to inform to the broker

    regarding his purchase decision and then the broker forward it to the stock exchange,

    then they allot the shares to the respective buyer and send him a registered share

    certificate via postal department. The investor has to wait for 5 days for his transaction.

    But now due to the entry of Demat account and online share trading platforms. The

    investor can buy and sell any volume of shares online by one mouse click

    20

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    21/60

    Procedure

    1. Fill demat request form (DRF) (obtained from a depository participant or DP with

    whom your depository account is opened).

    2. Deface the share certificate(s) you want to dematerialize by writing across

    Surrendered for dematerialisation.

    3. Submit the DRF & share certificate(s) to DP. DP would forward them to the issuer /

    their R&T Agent .

    4. After dematerialisation, your depository account with your DP, would be credited

    with the dematerialised securities.

    21

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    22/60

    Reliance Money Demat Account Services

    Reliance Money Transacting and investing simplified.

    Get ready to change the way you transact and invest in financial products and

    services.Whether you wish to transact in equity, equity & commodity derivatives, IPOs

    offshore investments or prefer to invest in mutual

    funds, life & general insurance products or avail money transfer and money changing

    services, you can do it all

    through reliance money.Simply open a reliance money account and enjoy the

    convenience of handling all your key financial transactions through this one window.

    Benefits of having a reliance money account

    Its cost effective

    22

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    23/60

    You pay comparatively lower transaction fees. As an introductory offer, we invite you

    to pay a flat fee of just Rs. 500/- and 750/- and transact through reliance money. This

    fee is valid for two months or a specified transaction value

    You pay comparatively lower transaction fees. As an introductory offer, we invite you

    to pay a flat fee of just Rs. 500/- and transact through Reliance Money. This fee is valid

    for two months or a specified transaction value*. See the table for details. Validity

    (wichever is earlier) Turnover limit

    Access Fee (Rs.) Time ValidityTurnover Validity Non-delivery turnover

    Delivery turnover500 2 months Rs. l Cr. Rs. 90 Lac Rs. 10 Lac

    1350 6 months Rs. 3 Cr. Rs. 2.7 Cr. Rs. 30 Lac

    2500 12 months Rs. 6 Cr. Rs. 5.4 Cr. Rs. 60 Lac

    It offers Single Window Access to almost all financial products.

    Its Convenient - Reliance Money's services are through the Internet, Transaction

    Kiosks and over the phone.

    It's Safe

    Accounts are safe guarded with a unique security number that changes every 32

    seconds. This number works as a dynamic password to keep your account extra safe.

    It provides you a 3...in...l facilityof Banking, Trading and Demat Account through a single window and transfer funds

    across accounts seamlessly

    The table below for details.

    23

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    24/60

    Its offers single

    Through reliance moneys associates, you can transact in equity, equity and

    commodities derivatives, offshore investments mutual funds, IPOs life insurance,

    general

    insurance, money transfer, money changing and credit cards, amongst others.

    Its convenient

    You can access reliance moneys services through

    The internet

    24

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    25/60

    Transaction kiosks

    The phone (call & transact)

    Our all India network of associatesOn an assisted trade (through the call centre or

    our network of associates) a charge of Rs 12 per executed trade applicable.

    Its SafeYour account is safeguarded with a unique security number that changes

    every 32 seconds. This number works as a dynamics password to keep your account

    extra safe.

    25

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    26/60

    You get your own demat account with reliance capital at an annual fee of just Rs.

    50/-.

    Its Its provides you a demat account

    provides you a 3-in-1 facility

    You can access your banking, trading and demat account through a single window

    and transfer funds across accounts seamlessly.

    It provide you value- added service

    At www.reliancemoney.com, you get

    Reliable research, including views of external experts with an enviable track record

    Live news updates from Reuters and Dow Jones

    CEOs / expert views on the economy and financial markets

    Tools that help you plan your investments, tax, retirement, etc. in the personal

    finance section

    Risk Analyser for analysis of your risk profile

    Asset allocators to build an appropriate investment portfolio

    26

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    27/60

    Innovative use of technology for facilitating

    convenient trading/investments

    kiosks (similar to ATMs)

    Reliance Money Provide the kiosks (similar to ATMs) Facilities, to their customer

    through which the customers can trade on available kiosks at the particular Branch of

    Reliance Money. The company are going to open these kiosks in the market as the

    ATMs of the Banks.

    27

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    28/60

    Reliance Money provides 3 different trading platforms for equity trading:

    Insta Trade

    Fast Trade

    Easy trade

    The benefits

    A safe and convenient way to hold securities;

    Immediate transfer of securities;

    No stamp duty on transfer of securities;

    Elimination of risks associated with physical certificates such as bad delivery, fake

    securities, delays, thefts etc.;

    Reduction in paperwork involved in transfer of securities;

    Reduction in transaction cost;

    No odd lot problem, even one share can be sold;

    Nomination facility;

    Change in address recorded with DP gets registered with all companies in which

    investor holds securities electronically eliminating the need to correspond with each of

    them separately;

    Transmission of securities is done by DP eliminating correspondence with companies;

    Extra security features with 'Security Token'', which is the most secure and

    tested technology in computer world.

    Simple, easy and fast online stock trading.

    Almost all investment options are available under one account including Equity

    Trading, Derivatives, Forex, Commodity, IPO, Mutual Funds and Insurance.

    28

    http://funopenchild%28%27http//www.chittorgarh.com/stockmarket/Reliance-Money-Security-Token.asp');http://funopenchild%28%27http//www.chittorgarh.com/stockmarket/Reliance-Money-Security-Token.asp');
  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    29/60

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    30/60

    Proof of Address

    Proof of Pan card (mandatory)

    Recent photographs, one and, or moreFor proof of identification and,

    or address self-attested facsimile copies of PAN card, Voters ID, Passport, Ration card,

    Drivers license, Photo credit card, Employee ID card,

    Bank attestation, latest IT returns and, or latest Electricity/Landline phone bill are

    sufficient. While

    they only ask for photocopies of the documents, they will need the originals for

    verification.

    30

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    31/60

    Points To Remember

    1. Only securities admitted by NSDL can be dematerialized. The list is available with

    your DP.

    2. Only securities registered in the name of the account holder can be dematerialized.

    3. Dematerialization is normally completed within 15 days after the share certificates

    have reached the issuer/ their R&T Agent. Thus it may take you a month from the date

    you hand over shares, to receive demat credit.

    4. Dematerialization would be done only when the issuer / their R&T Agent is satisfied

    of genuineness of securities & ownership status

    5. All the joint holders should sign the DRF.

    6. The pattern of holding in the DRF should match the pattern of holding on the share

    certificate & the pattern in which account is opened.

    7. Demat requests with name(s) not matching exactly with the name(s) appearing on the

    certificates merely on account of initials not being spelt out fully or

    31

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    32/60

    put afteror prior to the surname, would be processed, provided the signature(s) of the

    client(s) on the DRF tallies with the specimen signature(s) available with the issuer/

    their R & T agent.

    8. If the signature in the DRF does not match with the signature available with the

    issuer/ their R & T agent, the issuer/ their R & T agent may at the time of demat

    confirmation, ask for additional documentation (like

    bank attestation/ notarisation, etc.) to prove that the certificate belongs to the person

    who forwarded the DRF.

    9. In case there is any problem in processing the DRF, contact your DP and if he cannot

    resolve the problem you may contact NSDL.

    32

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    33/60

    Benefit

    Demat account has become a necessity for all categories of investors for the following

    reasons/ benefits:

    SEBI has made it compulsory for trades in almost all scrips tobe settled in Demat mode. Although, trades up to 500 shares

    can be settled in physical form, physical settlement is virtually

    not taking place for the apprehension of bad delivery on

    account of mismatch of signatures, forgery of signatures, fake

    certificates, etc.

    It is a safe and convenient way to hold securities compared toholding securities in physical form..

    No stamp duty is levied on transfer of securities held in Demat

    form.

    Instantaneous transfer of securities enhances liquidity.

    I t e liminates delays, the ft s, intercept ions and subsequent

    misuse of certificates.

    Change of name, address, registration of power of attorney,

    delet ion o f deceased's name, e tc . - can be e ffec ted across

    companies by one single instruction to the DP.

    33

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    34/60

    Each share is a market lot for the purpose

    of transactions - so no odd lot problem Any number of securities can be

    transferred/delivered with one delivery order. Therefore, paperwork and

    signing of multiple transfer forms is done away with.

    I t fac il itates taking advances aga inst secur it ie s on low margin/ low

    interest.

    34

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    35/60

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    36/60

    RESEARCH METHODOLOGY

    Research Methodology refers to search of knowledge .one can also define reseach

    methodology as a scientific and systematic search for required information on aspecific

    topic.

    The word research methodology comes from the word advance learner s dictionary

    meaning of research as a careful investigation or inquiry especially through research

    for new facts in my branch of knowledge for example some author have define

    research methodology as systemstized effort to gain new knowledge.

    TYPES OF RESEARCH

    ANALYTICAL RESEARCH:-

    It has to used facts or information already available and analyze these to make a

    critical evaluation of material.

    SAMPLE SIZE :Considering the constraints it was decided to conduct the study based

    on sample size of 50 people in specific age groups.

    36

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    37/60

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    38/60

    DATA ANALYSIS AND INTERPRETATION

    Q .1 Which bank is easily available every were ?

    Company Name Percentage of respondent

    Reliance Money 25

    ICICI 15

    HDFC 10

    0

    5

    10

    15

    20

    25

    Reliance ICICI HDFC

    Interpretation:- 50% have respondent of Reliance Money, 30% have respondent of

    HDFC, 20% have respondent of ICICI.

    38

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    39/60

    Q.2Which banking Demat account offered you a large no. of services?

    Company Name Percentage of respondentReliance money 25

    HDFC 10

    ICICI 15

    0

    5

    10

    15

    20

    25

    RLIANCE HDFC ICICI 4th Qtr

    INTERPRETATION : 50% have respondent of Reliance Money, 20% have respondent

    of HDFC, 30% have respondent of ICICI.

    39

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    40/60

    Q.3 Which bank provide you a better email facility?

    Company Name Percentage of respondentReliance money 23

    HDFC 11

    ICICI 16

    0

    5

    10

    15

    20

    25

    Reliance HDFC ICICI

    INTERPRETATION: 46% have respondent of Reliance Money, 22% have respondentof HDFC, 32% have respondent of ICICI.

    40

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    41/60

    Q.4 Which company provide a less BROKARAGE rate ?

    Company Name Percentage of respondent

    Reliance money 21

    HDFC 15

    ICICI 14

    0

    5

    10

    15

    20

    25

    Reiance HDFC ICICI 4th Qtr

    INTERPRTETATION: 42% have respondent of Reliance Money, 30% have

    respondent of HDFC, 28% have respondent of ICICI.

    41

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    42/60

    Q. 5 Which company provide you a large number of product and services?

    Company Name Percentage of respondent

    Reliance money 21

    HDFC 15

    ICICI 14

    0

    5

    10

    15

    20

    25

    Re liance HDFC ICICI

    INTERPRETATION:- 42% have respondent of Reliance Money, 30% have respondent

    of HDFC, 28% have respondent of ICICI.

    42

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    43/60

    Represent a pie chart

    Reliance

    45%

    HDFC

    28%

    ICICI

    27%

    OBSERVATION

    To s tu dy t he s al es a nd d is tr ib ut io n man ag emen t a nd i mp ro ve t he

    Customer Acquisi t ion Process by analyzing the consumer behavior ,

    response and mindset towards the product and services the company

    offers.

    50% have respondent of Reliance Money, 30% have respondent of

    HDFC, 20% have respondent of ICICI.

    50% have respondent of Reliance Money, 20% have respondent of

    HDFC, 30% have respondent of ICICI.

    43

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    44/60

    46% have respondent of Reliance Money, 22% have respondent of

    HDFC, 32% have respondent of ICICI.

    42% have respondent of Reliance Money, 30% have respondent of

    HDFC, 28% have respondent of ICICI.

    42% have respondent of Reliance Money, 30% have respondent of

    HDFC, 28% have respondent of ICICI.

    44

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    45/60

    NEED OF THE STUDY

    The need of the study arises because of the reason that a trainee must

    understand the company , i ts ach ievements and tasks , products and

    services and a lso to col lect information about i ts competi tors , i ts

    products and services offered. So that, after understanding and collecting

    information about the organization and its competitors, a trainee will be

    able to work well for the organization.

    From the study I have learned very much, about

    the company as well as the strategy of the customers, which helps me a lot

    at my working days.

    45

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    46/60

    COMPETITORS

    HDFC BANK is one of the leading Depository Participant (DP) in the country with over

    8 Lac demat accounts.

    HDFC Bank Demat services offers you a secure and convenient way to keep track of

    your securities and investments, over a period of time, without the hassle of handling

    physical documents that get mutilated or lost in transit.

    HDFC BANK is Depository particpant both with

    National Securities Depositories Limited (NSDL) and Central Depository Services

    Limited (CDSL).

    46

    http://images.google.co.in/imgres?imgurl=http://img1.moneycontrol.com/images/entitygame/big/HDFC_Standard_Life_Insurance_Co._Ltd_300.jpg&imgrefurl=http://www.moneycontrol.com/profile/others/517189&usg=__TZPikOJt6lOynUOHiK8FUd0j7es=&h=360&w=300&sz=9&hl=en&start=11&tbnid=QJ-KqSMNuCBQGM:&tbnh=121&tbnw=101&prev=/images%3Fq%3Dhdfc%2Bstandard%2Blife%2Blogo%26gbv%3D2%26hl%3Den
  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    47/60

    Features & Benefits

    As opposed to the earlier form of dealing in physical certificates with delays in

    transaction, holding and trading in Demat form has the following benefits :

    Settlement of Securities traded on the exchanges as well as off market transactions.

    Shorter settlements thereby enhancing liquidity.

    Pledging of Securities.

    Electronic credit in public issue.

    Auto Credit of Rights / Bonus / Public Issues / Dividend credit through ECS.

    Auto Credit of Public Issue refunds to the bank account.

    No stamp duty on transfer of securities held in demat form.

    No concept of Market Lots.

    Change of address, Signature, Dividend Mandate, registration of power of attorney,

    transmission etc. can be effected across companies held in demat form by a single

    instruction to the Depository Participant (DP).

    Holding / Transaction details through Internet / email.

    Incase you need any more information or have any queries , feedback & complaints ,

    you may please mail us at [email protected]

    Secured & easy transaction processing

    HDFC Bank Ltd provides convenient facility called 'SPEED-e' (Internet based

    transaction) whereby account holder can submit delivery instructions electronically

    through SPEED-e website (https://speed-e.nsdl.com). SPEED-e offers secured means of

    transaction processing eliminating preparation of instruction slips and submission of

    the same across the

    counter to the depository participant.

    47

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    48/60

    The 'IDEAS' facility helps in viewing the current transactions and balances (holdings)

    of Demat account on Internet on real time basis.

    Disclaimer:

    Whatever have been stated above are in the good interest of the Investor / Demat

    Applicants / holders to provide a brief picture about the depository system. You are

    requested go through the guidelines of the depositories before taking any further action.

    For detailed guidelines, you are requested to approach your nearest HDFC Bank

    branch. HDFC Bank will not be responsible for any misunderstanding / act based onthe above. Also HDFC Bank might ask for additional information / documentation than

    what has been stated above to process your application / instruction.

    48

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    49/60

    ICICI DIRECT

    ICICIDirect (or ICICIDirect.com) is stock trading company of ICICI Bank. Along with

    stock trading and trading in derivatives in BSE and NSE, it also provides facility to

    invest in IPOs, Mutual Funds and Bonds. Trading is available in BSE and NSE

    ICICIDirect offers 3 different online trading platforms to its customersType of Account

    1. Share Trading Account

    Share Trading Account by ICICIDirect is primarily for buying and selling of

    stocks in BSE and NSE.

    This account allows Cash Trading, Margin Trading,

    MarginPLUS Trading, Spot Trading, Buy Today Sell Tomorrow and Call and Trade

    on phone.

    ICICIDirect.com website is the primary trading platform for this trading

    account. They also provide installable application terminal based application for

    high volume trader.

    2. Wise Investment Account

    49

    http://images.google.co.in/imgres?imgurl=http://myshare.in/images/logo-icici-direct.gif&imgrefurl=http://myshare.in/about.htm&usg=__ucTcbvCvQWc4yGfQwlTrhEo2XeU=&h=66&w=123&sz=3&hl=en&start=3&tbnid=C2Pb_s66GHQHUM:&tbnh=48&tbnw=89&prev=/images%3Fq%3Dicici%2Bdirect%2Blogo%26gbv%3D2%26hl%3Den
  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    50/60

    3. Online Mutual funds investment allows investor to invest on-line in around

    19 Mutual Fund companies. ICICI Direct offers various options while

    investing in Mutual Funds like Purchase Mutual Fund, Redemption and

    switch between different schemes, Systematic Investment plans, Systematic

    withdrawal plan and transferring existing Mutual Funds in to electronic

    mode. This account also provides facility to invest in Government of India

    Bonds and ICICI Bank

    4. Tax Saving Bonds.

    2.Active Trader account gives more personalized investment options to the investors. It

    allows investor to use online and offline stock trading. It also provides with independent

    market expertise and support through a dedicated Relationship Manager from ICICI.

    Active Trader also provides commodity trading.

    Brokerage and fees

    Account opening fees : Rs 750/- (One time non-refundable)

    50

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    51/60

    Disadvantages of ICICIDirect

    1. Getting access to ICICIDirect.com website during market session can be

    frustrating.

    2. ICICIDirect brokerage is high and not negotiable.

    3. Not all stocks are available under Margin Plus.

    OBJECTIVE

    51

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    52/60

    To find the market potential and market penetration of Reliance

    Money product offerings in Bhopal.

    To collect the real t ime information about preference level of

    customers using Demat account and their incl inat ion towards

    v ar io us o th er b ro ke ra ge f ir ms e .g . I nd ia bu ll s, S ha re kh an ,

    Indiainfoline, Religare, Alankit , Unicon.

    To expand the market penetration of R eliance money.

    To provide pric ing strategy of competi tors to f ight cut throat

    competition.

    To increase the product awareness of Reliance money as s ingle

    window shop for investment solutions .

    Major Findings

    52

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    53/60

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    54/60

    CONCLUSION

    Reliance Demat Account is better than other Demat account . Reliance Money have good

    return of investment. A good brand is always welcomed over here people are aware of

    quality so they go for ready to spend bucks of money.

    At last all con be concluded by that Reliance Money is still growing industry in India

    Reliance Demat account have less brokerage rate .

    It provide a security with the use of specisl type of key .

    From this 45 days experience in a corporate, I got a good exposure about

    what really the corporate life is about. Its waking along with targets and

    mind stresses every morning. The person who can manage these target andstress are shining in those fields.

    54

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    55/60

    LIMITATION

    The time constraint was one of the major problems.

    The study is limited to the different schemes available under the Demat

    account selected.

    The lack of information sources for the analysis part.

    55

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    56/60

    SUGGESTION

    The Brand image of Reliance Money is good in market but according to customer

    saticfaction the company have to provide the better service.

    And also change the Market strategy

    56

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    57/60

    BIBLIOGRAPHY

    Websites:

    www.reliancemoney.com

    www.hdfc.com

    www.icicidirect.com

    57

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    58/60

    QUESTIONNAIRE

    Q .1 Which bank is easily available every were ?

    Reliance Money

    HDFC

    ICICI

    Q.2Which banking Demat account offered you a large no. of services?

    Reliance Money

    HDFC ICICI

    Q.3 Which bank provide you abetter email facility?

    Reliance Money

    HDFC

    ICICI

    Q.4 Which company provide a less BROKARAGE rate ?

    Reliance Money

    HDFC

    ICICI

    Q. 5 Which company provide you a large number of product and services?

    Reliance Money

    HDF

    ICICI

    58

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    59/60

    Q.6 Do you feel investing in STOCK MARKET is safe ?

    YES

    NO

    Q.7 Are MUTUAL FUNDS a better option than stocks ?

    YES

    NO

    DONT SAY

    Q.8 How do you rate a FIXED DEPOSIT as an investment ?

    GOOD

    AVERAGE

    EXCELLENT

    Q.9 Are you aware about of all TAX SAVING SCHEMES available ?

    YES

    NO

    DONT SAY

    Q.10 General insurance remember the date of insurance expiry of your car?

    YES

    NO

    DONT SAY

    Q.11 Do you have a D-mat/Trading account?

    YES

    NO

    DONT SAY

    59

  • 8/9/2019 Copy of Copy of Demat Accounts - Gurbhajan Singh Saggu o2222

    60/60