copy of project execution and communication
TRANSCRIPT
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Project Integration & Risk
Management On-line
Copyright 2004 by Frank M. Mangini.
All rights reserved.
8.2 Project Execution - Communication
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PIRM
Copyright 2004 by Frank M. Mangini.
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Project Plan ExecutionPerformance Evaluation - Observation
Observation Information becomes distorted as it passes though
more levels
Reduce distortion by personal contact and
observation (MBWA)
MBWA communicates team members sense of
importance about their contribution
Geo-dispersed teams problematic but still important
to maintain personal contacts
Voice contacts
One-to-one first name relationships
Face-to-Face meeting periodically
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PIRM
Copyright 2004 by Frank M. Mangini.
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Use body language and words to show interestin understanding
Focus on facts and feeling of message bent sent
Signal your interest Look at other person
Nod
Tell me more response
Mirroring reflect back emotions you seeexpressed
Paraphrasing repeat in your words what youhear in the message
Project Plan ExecutionActive Listening Techniques
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PIRM
Copyright 2004 by Frank M. Mangini.
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Project Plan ExecutionPerformance Evaluation - Review Meetings
Purpose
Identify deviations from project plan to
enable corrective actions
Focus
Progress and accomplishments
Current problems and how they should be resolved
Anticipated problems (risks)
Opportunities to improve
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PIRM
Copyright 2004 by Frank M. Mangini.
All rights reserved. 5
Project Plan ExecutionInformal Status Review Meetings
Informal reviews held regularly (usually once a week)
Usually involves only core project team members
Focus on status, significant problems, emerging issues
and performance
Review of performance with regard to requirements,
budgets and schedules
Review status reports including performance guages and
variances from baseline Value of meeting is to address baseline deviations and
reach agreement on corrective action items
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PIRM
Copyright 2004 by Frank M. Mangini.
All rights reserved. 6
Project Plan ExecutionAction Item Management
Problem identification results in an Action Item List withproblem description, responsible person assignment, actionplan and due date.
Action Item Summary current list of all assigned actions Action Item number
Problem description Responsible person
Date assigned
Current Status
Target completion date
Detailed Action Plan separate plan for each action item Statement of problem
Objectives for resolution
Course of action
Target date
Responsible person
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PIRM
Copyright 2004 by Frank M. Mangini.
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Project Plan Execution
Performance Evaluation - Formal Reviews
Formal reviews are scheduled in advance and held atcritical stages or milestones
Formal reviews may be held periodically (monthly,
quarterly) with senior management, sponsors or
customers Formal critical reviews are usually for:
Minimization of risks
Identification of uncertainties
Assurance of technical integrity Assessment of alternate technical approaches
Time to prepare and conduct reviews should be in the
project plans schedule and cost budget
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PIRM
Copyright 2004 by Frank M. Mangini.
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Project Plan ExecutionCommon Types of Formal Reviews
Design Reviews (Preliminary, Critical, Final) Concept, design and product functionality reviews
Executive/Sponsor Project Status Review
Do hardware and software designs meet specifications?
Customer Project Status Review Review of major milestones and deliverables?
Functional Readiness Review (FRR)
Preproduction product evaluation to validate efficacy of
production process Product Readiness Review (PRR)
Evaluation of final product and controlling documentation for
meeting requirements
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PIRM
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Project Plan ExecutionEffective Status and Review Meeting Protocol
Send out notice with meeting objective and agenda Distribute technical data for review in advance
Invite only those who need to know or contribute
Start the meeting on time and follow the agenda
Assign a facilitator and a recorder
Record key decisions, key issues
Keep a numbered matrix list of action items
Assign action items/responsibilities and due dates Take detailed technical discussions off-line
Publish meeting minutes and action item list
Ref: Projects at Warp Speed with QRPD, 8th Edition,Global BrainInc.
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PIRM
Copyright 2004 by Frank M. Mangini.
All rights reserved. 11
Project Plan ExecutionProject Team Status Reports
Reports current period (weekly) status of workpackage or activity efforts
Usually written and formal
Prepared by work package team leader for project
manager Typically includes:
Description of work accomplished and work-in-progress
Milestones/action items completed this period
Cost/schedule performance indexes or variances
Exceptions/risks encountered
Cost/Schedule update (actual & remaining task efforts)
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PIRM
Copyright 2004 by Frank M. Mangini.
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Project Plan ExecutionReports to Top Management and/or Sponsor
Prepared monthly by the project manager or PMO Summarizes Project Management Information
System (PMIS) monthly status report
Report typically includes:
Project status summary dashboard (green, amber, red)
Project milestones accomplishment to date
Project cost/schedule variances, performance indicators
Project cost/schedule completion forecast Significant exceptions and corrective actions
Resource utilization and forecast
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PIRM
Copyright 2004 by Frank M. Mangini.
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Project Plan ExecutionReports to Customers/Users
Periodic (usually monthly) status reports Keeps customers well informed to avoid surprises
Minimizes & helps settle future customer disputes
Report typically includes: Significant accomplishments
Approved scope changes
Milestones completed
Schedule performance and variance
Cost performance (for cost plus contracts only)
Customer assigned action item status
Significant problems and corrective action
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PIRM
Copyright 2004 by Frank M. Mangini.
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Project Plan ExecutionProject Management Information System
Gathers, integrates and disseminates projectdata and performance information to support:
Resource planning
Risk identification & monitoring
Configuration management & change control
Work authorization control
Variance tracking & earned value
Contract and subcontract data
Supplier qualification and tracking
Project archives & lessons learned
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PIRM
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Project Plan ExecutionProject Management Information System
Project
Management
Information System
(PMIS)
Earned
Valued
Info.
Configuration
Management
Information
Lessons
Learned
Info.
Risk Management
Information
Resource
Mangmnt.
Info.
Contract &
Subcontr.
Info.