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    Project Integration & Risk

    Management On-line

    Copyright 2004 by Frank M. Mangini.

    All rights reserved.

    8.2 Project Execution - Communication

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 2

    Project Plan ExecutionPerformance Evaluation - Observation

    Observation Information becomes distorted as it passes though

    more levels

    Reduce distortion by personal contact and

    observation (MBWA)

    MBWA communicates team members sense of

    importance about their contribution

    Geo-dispersed teams problematic but still important

    to maintain personal contacts

    Voice contacts

    One-to-one first name relationships

    Face-to-Face meeting periodically

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 3

    Use body language and words to show interestin understanding

    Focus on facts and feeling of message bent sent

    Signal your interest Look at other person

    Nod

    Tell me more response

    Mirroring reflect back emotions you seeexpressed

    Paraphrasing repeat in your words what youhear in the message

    Project Plan ExecutionActive Listening Techniques

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 4

    Project Plan ExecutionPerformance Evaluation - Review Meetings

    Purpose

    Identify deviations from project plan to

    enable corrective actions

    Focus

    Progress and accomplishments

    Current problems and how they should be resolved

    Anticipated problems (risks)

    Opportunities to improve

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 5

    Project Plan ExecutionInformal Status Review Meetings

    Informal reviews held regularly (usually once a week)

    Usually involves only core project team members

    Focus on status, significant problems, emerging issues

    and performance

    Review of performance with regard to requirements,

    budgets and schedules

    Review status reports including performance guages and

    variances from baseline Value of meeting is to address baseline deviations and

    reach agreement on corrective action items

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 6

    Project Plan ExecutionAction Item Management

    Problem identification results in an Action Item List withproblem description, responsible person assignment, actionplan and due date.

    Action Item Summary current list of all assigned actions Action Item number

    Problem description Responsible person

    Date assigned

    Current Status

    Target completion date

    Detailed Action Plan separate plan for each action item Statement of problem

    Objectives for resolution

    Course of action

    Target date

    Responsible person

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 7

    Project Plan Execution

    Performance Evaluation - Formal Reviews

    Formal reviews are scheduled in advance and held atcritical stages or milestones

    Formal reviews may be held periodically (monthly,

    quarterly) with senior management, sponsors or

    customers Formal critical reviews are usually for:

    Minimization of risks

    Identification of uncertainties

    Assurance of technical integrity Assessment of alternate technical approaches

    Time to prepare and conduct reviews should be in the

    project plans schedule and cost budget

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 8

    Project Plan ExecutionCommon Types of Formal Reviews

    Design Reviews (Preliminary, Critical, Final) Concept, design and product functionality reviews

    Executive/Sponsor Project Status Review

    Do hardware and software designs meet specifications?

    Customer Project Status Review Review of major milestones and deliverables?

    Functional Readiness Review (FRR)

    Preproduction product evaluation to validate efficacy of

    production process Product Readiness Review (PRR)

    Evaluation of final product and controlling documentation for

    meeting requirements

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 9

    Project Plan ExecutionEffective Status and Review Meeting Protocol

    Send out notice with meeting objective and agenda Distribute technical data for review in advance

    Invite only those who need to know or contribute

    Start the meeting on time and follow the agenda

    Assign a facilitator and a recorder

    Record key decisions, key issues

    Keep a numbered matrix list of action items

    Assign action items/responsibilities and due dates Take detailed technical discussions off-line

    Publish meeting minutes and action item list

    Ref: Projects at Warp Speed with QRPD, 8th Edition,Global BrainInc.

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 11

    Project Plan ExecutionProject Team Status Reports

    Reports current period (weekly) status of workpackage or activity efforts

    Usually written and formal

    Prepared by work package team leader for project

    manager Typically includes:

    Description of work accomplished and work-in-progress

    Milestones/action items completed this period

    Cost/schedule performance indexes or variances

    Exceptions/risks encountered

    Cost/Schedule update (actual & remaining task efforts)

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 12

    Project Plan ExecutionReports to Top Management and/or Sponsor

    Prepared monthly by the project manager or PMO Summarizes Project Management Information

    System (PMIS) monthly status report

    Report typically includes:

    Project status summary dashboard (green, amber, red)

    Project milestones accomplishment to date

    Project cost/schedule variances, performance indicators

    Project cost/schedule completion forecast Significant exceptions and corrective actions

    Resource utilization and forecast

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 14

    Project Plan ExecutionReports to Customers/Users

    Periodic (usually monthly) status reports Keeps customers well informed to avoid surprises

    Minimizes & helps settle future customer disputes

    Report typically includes: Significant accomplishments

    Approved scope changes

    Milestones completed

    Schedule performance and variance

    Cost performance (for cost plus contracts only)

    Customer assigned action item status

    Significant problems and corrective action

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved. 15

    Project Plan ExecutionProject Management Information System

    Gathers, integrates and disseminates projectdata and performance information to support:

    Resource planning

    Risk identification & monitoring

    Configuration management & change control

    Work authorization control

    Variance tracking & earned value

    Contract and subcontract data

    Supplier qualification and tracking

    Project archives & lessons learned

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    PIRM

    Copyright 2004 by Frank M. Mangini.

    All rights reserved 16

    Project Plan ExecutionProject Management Information System

    Project

    Management

    Information System

    (PMIS)

    Earned

    Valued

    Info.

    Configuration

    Management

    Information

    Lessons

    Learned

    Info.

    Risk Management

    Information

    Resource

    Mangmnt.

    Info.

    Contract &

    Subcontr.

    Info.