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CChhaapptteerr 1111 VVaalluueess,, EEtthhiiccss,, aanndd tthhee
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NASW CODE OF ETHICS
1. Social Workers’ Ethical Responsibilities to Clients
1.01 Commitment to Clients 1.02 Self-Determination 1.03 Informed Consent 1.04 Competence 1.05 Cultural Competence and
Social Diversity 1.06 Conflicts of Interest
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1.07 Privacy and Confidentiality 1.08 Access to Records 1.09 Sexual Relationships 1.10 Physical Contact 1.11 Sexual Harassment 1.12 Derogatory Language 1.13 Payment for Services 1.14 Clients Who Lack Decision-
Making Capacity 1.15 Interruption of Services 1.16 Termination of Services
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2. Social Workers’ Ethical Responsibilities to Colleagues 2.01 Respect 2.02 Confidentiality 2.03 Interdisciplinary Collaboration 2.04 Disputes Involving
Colleagues 2.05 Consultation 2.06 Referral for Services 2.07 Sexual Relationships
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2.08 Sexual Harassment 2.09 Impairment of Colleagues 2.10 Incompetence of Colleagues 2.11 Unethical Conduct of
Colleagues
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3.02 Education and Training 3.03 Performance Evaluation 3.04 Client Records 3.05 Billing 3.06 Client Transfer 3.07 Administration
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3.08 Continuing Education and
Staff Development 3.09 Commitments to Employers 3.10 Labor-Management Disputes
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4. Social Workers’ Ethical Responsibilities as Professionals 4.01 Competence 4.02 Discrimination 4.03 Private Conduct 4.04 Dishonesty, Fraud, and
Deception 4.05 Impairment 4.06 Misrepresentation 4.07 Solicitations 4.08 Acknowledging Credit
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5. Social Workers’ Ethical Responsibilities to the Social Work Profession 5.01 Integrity of the Profession 5.02 Evaluation and Research
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6. Social Workers’ Ethical
Responsibilities to the Broader Society 6.01 Social Welfare 6.02 Public Participation 6.03 Public Emergencies 6.04 Social and Political Action
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CONCEPTUALIZING AND ADDRESSING AN ETHICAL DILEMMA: DECISION-
MAKING STEPS Step 1: Recognize the Problem Step 2: Investigate the Variables
Involved Step 3: Get Feedback from Others Step 4: Appraise What Values and
Ethical Standards Apply to the Dilemma
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Step 5: Evaluate the Dilemma on the Basis of Established Ethical Principles
Step 6: Identify and Think about Possible Alternatives to Pursue
Step 7: Weigh the Pros and Cons of Each Alternative
Step 8: Make Your Decision
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RANKING ETHICAL PRINCIPLES: LOEWENBERG, DOLGOFF,
AND HARRINGTON’S “ETHICAL PRINCIPLES SCREEN”
Principle #1: People Have the Right to Exist with Their Basic Needs Met
Principle #2: People Have the Right to Treatment That Is Fair and Equal
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Principle #3: People Have the Right to Have Free Choice and Freedom
Principle #4: People Have the Right to Experience Injury That Is Minimal or Nonexistent
Principle #5: People Have the Right to Cultivate a Good Quality of Life
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Principle #6: People Have the Right to
Secure Their Privacy and Confidentiality
Principle #7: People Have the Right to Understand the Truth and All Available Information
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DISCUSSION AND RESOLUTION OF ETHICAL DILEMMAS IN GENERALIST
PRACTICE CONTEXTS Confidentiality and Privileged
Communication Tarasoff v. The Regents of the
University of California (1976)
Jaffe v. Redmond (1996)
Ethics, Confidentiality, and “Netiquette” on the Internet
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Self-Determination and Paternalism Self-Determination and People with
Physical Disabilities: An Empowerment Approach
Adopt a consumer-oriented approach
Learn about services and resources
Advocate for clients with disabilities whenever possible
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Self-Determination Movement
Freedom Authority Support Responsibility
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Dual Relationships Social Workers’ Dual
Relationships with Clients Social Work Educator’s Dual
Relationships with Students
Telling the Truth
Laws, Policies, and Regulations
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Whistle-Blowing