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opyright © 2011 Give an Hour™ Addressing the Needs of Military Families Reception and Networking Event Norfolk, V.A.

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Copyright © 2011 Give an Hour™

Addressing the Needs of Military Families

Reception and Networking EventNorfolk, V.A.

Copyright © 2011 Give an Hour™

Copyright © 2011 Give an Hour™

Rear Admiral Craig R. Quigley, U.S. Navy (Ret.)Executive Director, Military and Federal Facilities Alliance

Copyright © 2011 Give an Hour™

Barbara Van Dahlen, Ph.D.President and Founder, Give an Hour

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Copyright © 2011 Give an Hour™

Pew Research Center published the results of two surveys conducted between late July and mid-September 2011. One polled 1,853 veterans, including 712 who had served in the military after 9/11 but are no longer on active duty. Of the 712 post-9/11 veterans, 336 served in Iraq or Afghanistan. The other polled 2,003 adults who had not served in the military.

The poll results portray post-9/11 veterans as proud of their work and convinced that the American public has little understanding of the problems that wartime service has created for military members and their families.

84% of these modern-era veterans say the general American public has little or no understanding of the problems they face, with 71% of the public agreeing.

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47% of post-9/11 veterans report that they have had difficulties readjusting to civilian life, and 37% say that — whether or not they have been diagnosed – they have suffered from post-traumatic stress.

Nearly 50% of post-9/11 veterans said deployments strained their relationship with their spouses, and a similar share reported problems with their children.

Copyright © 2011 Give an Hour™

Norfolk, V.A.InfoSurv Survey Results

Give an Hour October 2011

Give an Hour – Norfolk, V. A.Market Survey Insights Report

Prepared by: Infosurv, Inc.

September 30, 2011

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Methodology• Survey responses were collected online from August 16, 2011 through

September 9, 2011. – Market: 400 responses for each of the two markets (Fayetteville and Norfolk)– Age: Respondents were required to be at least 18 years old– Military Affiliation: Give an Hour required that a minimum of 25%

respondents be affiliated with the military, either as an active service member, veteran, or family member.

• The table below shows the final makeup of the respondents who completed the survey:

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Fayetteville, NC Norfolk, VAMilitary Affiliation # of Responses Military Affiliation # of ResponsesActive Service Member 25 Active Service Member 12Family of Active Service Member 52 Family of Active Service Member 43Veteran 131 Veteran 97Family of a Veteran 104 Family of a Veteran 116Total Military Affiliated 312 Total Military Affiliated 268No Military Affiliation 91 No Military Affiliation 129Total Fayetteville Respondents 403 Total Norfolk Respondents 397

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Executive Summary

• 88% of respondents feel there is a strong feeling of community support for returning veterans and their families.

• 88% of respondents understand issues that service members and their families face before and during deployment.

• 62% believe there are enough resources available to service members.

• 60% feel there is a great deal of coordination across non-profits and service organizations.

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Executive Summary• Only 43% of respondents are satisfied that the needs of returning veterans

and their families are being met.

• Only 36% believe that service members feel their needs are being met.

• 89% believe that their community could do more to help service members.

• 62% of respondents believe their community knows how to help service members and their families.

• 42% of respondents indicate they are involved in volunteer efforts to support those who serve.

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Awareness of Needs & Resources

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• 80% of respondents in Norfolk feel community leaders are aware of needs of troops.

• 78% of respondents feel leaders are aware of resources for troops and their families.

• 62% of respondents feel that members of the community are aware of available resources.

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Coordination & Communication

• 55% agree that key people at all service providers for returning veterans know each other.

• 60% of respondents believe there is a great deal of coordination across nonprofit and veteran service organizations.

• 67% of respondents feel there is effective collaboration between agencies that serve service members and their families.

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Areas Where Assistance is Needed

85% 83% 82% 82% 81% 79% 79% 79% 76% 75% 74% 65%

Which of the following areas do service members, veterans, and their families need assistance?

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• At least 65% of respondents in Norfolk feel that veterans need assistance in all of the areas listed below.

• Respondents are most likely to indicate service members, veterans, and their families need assistance with their careers (85%).

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Copyright © 2011 Give an Hour™

Norfolk, V.A.Organizational Survey

Results

• Survey results were collected via email from September 7, 2011 through September 28, 2011.

• Give an Hour™ staff mapped 400 organizations in Fayetteville, N.C. and Norfolk, V.A. (200 per community) to take part in the surveys.

• Organizations included were cross-sector: government, non-profit, for profit, and installation services.

• Total number of responses was n= 75. Fayetteville n= 41 and Norfolk n= 34

Methodology

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Copyright © 2011 Give an Hour™

Strongly Disagree (2/34)6%

Disagree (7/34)21%

Agree (16/34)47%

Strongly Agree (8/34)24%

N/A or Don't Know (1/34)3%

Relevant leaders are aware of the needs of our troops and their families.

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Strongly Disagree (3/34)9%

Disagree (11/34)32%

Neither Agree nor Disagree (3/34)

9%

Agree (14/34)41%

Strongly Agree (3/34)9%

Relevant leaders are aware of the resources/services for troops and their families.

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Disagree (13/34)38%

Neither Agree nor Disagree (6/34)18%

Agree (11/34)32%

Strongly Agree (4/34)12%

Community members are aware of the needs of returning troops and their families

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Disagree (18/34)53%

Neither Agree nor Disagree (5/34)

15%

Agree (10/34)29%

Strongly Agree (1/34)3%

Community members are aware of resources and services for troops and their families.

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Yes (23/34)68%

No (11/34)32%

I am involved in working with service members and their families who experience deployment.

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Adults (31/34)30%

Adolescents (23/34)

22%

Children (21/34)20%

Families (29/34)28%

Which of the following groups do you serve?

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Strongly Disagree (2/34)6%

Disagree (12/34)

35%

Neither Agree nor Disagree

(10/34)29%

Agree (7/34)21%

Strongly Agree (1/34)3%

N/A or Don't Know (2/34)6%

There is good coordination across nonprofit and veterans service organizations in providing services

to returning veterans and their families.

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Strongly Disagree (4/34)12%

Disagree (6/34)18%

Neither Agree nor Disagree (13/34)

38%

Agree (8/34)24%

Strongly Agree (1/34)3%

N/A or Don't Know (2/34)6%

There is effective collaboration between agencies that serve service members and their families.

Copyright © 2011 Give an Hour™

Disagree (5/34)15%

Neither Agree nor Disagree (5/34)

15%

Agree (15/34)44%

Strongly Agree (9/34)27%

There is strong feeling of community support for returning veterans and their families.

Copyright © 2011 Give an Hour™

Strongly Disagree (2/34)6%

Disagree (12/34)35%

Neither Agree nor Disagree (6/34)18%

Agree (7/34)21%

Strongly Agree (5/34)15%

N/A or Don't Know (2/34)6%

There are adequate community resources for returning veterans and their families.

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Strongly Disagree (3/34)9%

Disagree (17/34)

50%Neither Agree nor Disagree (7/34)

21%

Agree (3/34)9%

Strongly Agree (1/34)3%

N/A or Don't Know (3/34)9%

Key people at all organizations that provide ser-vices to returning veterans/families know one

another.

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Strongly Disagree (3/34)9%

Disagree (12/34)35%

Neither Agree nor Disagree (9/34)

27%

Agree (6/34)18%Strongly Agree (3/34)

9%

N/A or Don't Know (1/34)3%

There are adequate social resources and supports available for returning veterans and their families.

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Disagree (2/34)6%

Neither Agree nor Disagree (6/34)

18%

Agree (15/34)44%

Strongly Agree (11/34)32%

I am confident I understand the issues that service members and families face prior to and during

deployment.

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Strongly Disagree (5/34)15%

Disagree (14/34)41%

Neither Agree nor Disagree (8/34)

24%

Agree (6/34)18%

N/A or Don't Know (1/34)3%

I am satisfied that the needs of returning veterans and their families are being met.

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Strongly Disagree (2/34)6%

Disagree (17/34)50%

Neither Agree nor Disagree (8/34)

23%

Agree (4/34)12%

Strongly Agree (1/34)3%

N/A or Don't Know (2/34)6%

Most service members/families know about community resources & services and how to ac-

cess them.

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Neither Agree nor Disagree (3/34)

9%

Agree (11/34)32%

Strongly Agree (20/34)59%

Our community can do more to help provide for returning troops and their families.

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Technological limitations (6/34)

No support mechanisms or structures (10/34)

Lack of leadership (14/34)

Limited financial resources (18/34)

Lack of awareness of the need (18/34)

Time (20/34)

Turf battles (20/34)

Limited human resources (21/34)

Poor or no communication among organizations (30/34)

0.00 10.00 20.00 30.00 40.00 50.00 60.00 70.00 80.00 90.00 100.00

17.60

29.40

41.20

52.90

52.90

58.80

58.80

61.80

88.20

46. What are the barriers to collaboration and coordination among community organizations (please check all that apply):

Percentage

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Booz Allen HamiltonBill Deutch: Hiring America

United States Chamber of CommerceIAVA

Breakthrough: Telehealth capabilityHampton Roads Cares

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David RichardsCEO, Concursive Corporation

Hampton Roads Cares

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Nancy St. Claire, MS, MC, LPCOutreach Director, Give an Hour

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Community Blueprint Special Events

EmploymentLegal

FinancialHigher Education

Reintegration/Family Strengths/Volunteerism

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Community Blueprint Working Groups:

Behavioral HealthEmployment

EducationFinancial/Legal

Family StrengthsReintegrationHomelessnessVolunteerism

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Eric Rogers, MSWExecutive Director, Give an Hour

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COMMUNITY BLUEPRINT GRANTS

 Eight grants of $7500 will be awarded in each of the two Demonstration Site Communities: Fayetteville, NC and

Hampton Roads, VA

Submit a brief narrative (maximum three pages) addressing the following topics:

Your organization’s experience in providing services to military family members or other populations & why your organization is best equipped to provide this.

 How the proposed project does the following:

• Fills a need as outlined in one or more of the eight “Mission Communities” of the Community Blueprint collaborates with other organizations

• Exemplifies best practices and could be replicated in other communities

• Uses or encourages volunteers and participation by military family members

How the grant money will be used. Outline the budget for this program.

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COMMUNITY BLUEPRINT GRANTS

Include a paragraph describing the qualifications and experience level of the person(s) carrying out this project.

Grants may be awarded to ongoing as well as new projects, and grantee organizations are encouraged to seek matching or other funding. Grants will only be awarded to nonprofit organizations: 501(c)3 organizations and public educational institutions, please attach a copy of the organization’s IRS determination letter with the application. Grant applications are due by November 11, 2011. Please send them as Word or PDF documents to Katherine Wilkins at [email protected]. Announcement of grants will be made by December 15 and funds will be distributed by December 31, 2011. Grantees will be expected to report back quarterly on their progress and in December 2012 on the results of the program funded by these grants.  

CCC

Questions and Answers

CCC

Closing RemarksBarbara Van Dahlen, Ph.D.