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Copyright 2012 Freeform Dynamics Ltd 1 Copyright 2012 Freeform Dynamics Ltd Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director Twitter: dale_vile Blog: researchbeat.com Freeform Dynamics Ltd www.freeformdynamics.com Dale’s take as an aging, sceptica l RDBMS techie

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Page 1: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 1 Copyright 2012 Freeform Dynamics Ltd

Big Data in ContextA practical, real-world view

BCS Event, LeedsNovember 2012

Dale VileCEO & Research Director

Twitter: dale_vileBlog: researchbeat.com

Freeform Dynamics Ltdwww.freeformdynamics.com

Dale’s take

as an aging,

sceptical

RDBMS

techie

Page 2: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 2

The term ‘big data’ is currently being over-hyped by IT vendors in an unhelpful way

Sep 2012

Sep 2011

0% 20% 40% 60% 80% 100%

5-Totally agree 4 3 2 1-Totally disagree Unsure

Page 3: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 3

Some up front statements‘Big Data’ is a bandwagonBut some genuinely new and interesting

stuff is going on behind the hypeMaturity remains an issue, and lots of

challenges existThe new doesn’t (usually) replace the oldIt’s important to keep things in context

Page 4: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 4

TopicsWhat’s the problem we are trying to solve?What, exactly, constitutes ‘big data’?Hadoop as an example of a big data solutionHow does big data change the way we think?Some common use casesThe broader technology pictureFrequently encountered challengesLooking to the future

Page 5: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 5

The problem (and opportunity) in a nutshell

Structured data (e.g. tabular data in

RDBMSs)

Unstructured data (e.g. documents, messages,

multi-media, etc)

0% 20% 40% 60% 80% 100%

5 (Extremely high growth) 4

3 2

1 (No growth)

0% 20% 40% 60% 80% 100%

5 (Fully exploit) 4

3 2

1 (Very poorly exploit)

How much growth? How well do you exploit?

Page 6: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 6

And that data just keeps on comingIn the words of survey respondents…

Increased transaction rates

Digital imagery, Webex logging,

email.

Desire for reporting over longer time periods, with

higher levels of drill down.

Greater use of ecommerce methods for supply

management

*&%!* SharePoint

Cheap storage

More affordable technology is available to

store and analyse data

CRM & social networking

Increasing availability of external data which

may or may not be highly relevant

Better and more widespread

sensors

Audit stipulation

Duplicate copies of data for BI and data mining.

Vast number of emails with client

presentations attached

Ever more detailed (higher resolution)

survey data.

Everything is bigger, faster, cheaper

Digital video archiving

Storage costs drop and processing power increases; formerly impossible applications

morph into expensive ones, which eventually become mainstream

Smart metersFear of

'throwing away'

The shift from above the line advertising spend to

direct marketing

Increased use of digital cameras for

data capture Increased signalling traffic in telecoms networks

Predictive analytics

Movement away from paper to electronic

documents

No desire from Business to archive data

New business paradigms, especially the moving of revenue streams online

Regulation & compliance

Poorly designed systems with inefficient storage and no archive

functions

Same information stored in many places (mail, file server, SharePoint, ...)

Stashing data that we used to archive to take

advantage of future technologies

High demand for immediate access to more and more data

Automation, new working

practices, new regulationSpecific industry

drivers

Cheap storagePoor information management

Business demand for better knowledge

and insight

External data

and feeds

Page 7: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 7

So what constitutes big data?

More V’s

VoracityValueValue-Density

Volume

Variety

Velocity

The 3 V’s

Page 8: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 8

M2M feeds, web activity logs, ticker data, etc.

ERP, CRM, SCM & other transaction

data

Social media, news feeds,

harvested web content, etc.

Document repositories,

message stores, etc.

A practical view

HIG

H V

AL

UE

D

EN

SIT

Y

LO

W V

AL

UE

D

EN

SIT

Y

HIGHLY STRUCTURED

HIGHLY UNSTRUCTURED

BIG DATA

Page 9: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 9

Need for a different architectural approach

Parallel processing Principle of divide and conquer Distribute data into small chunks Execute lots of little tasks close

to the data, then merge results

SCALE UP(e.g. high

performance RDBMS cluster)

Powerful CPUsLots of cores

Huge memoryExpensive diskExpensive SW

SCALE OUTDistributed Commodity Hardware

Open Source Software

Page 10: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 10

The elephant in the room

hadoop.apache.org

HDFS

MapReduce

Hiv

e

HBa

se

Cass

andr

a

Pig

Oth

er to

ols

ZooK

eepe

r

Breaks traditional conventions

Page 11: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 11

Comparison of approaches

Different way of thinking, different level of impact

Schema based data model Key/value based (no schema)

Create model, then load data Load data, then create model

Only load what’s valuable Load data speculatively

Premeditated/prescriptive analysis Exploratory/iterative analysis

What’s the answer? What’s the question?

Fastest time to result Generate the best insight

TRADITIONAL APPROACH BIG DATA APPROACH

Page 12: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 12

Some common big data use cases Social analytics (the ‘poster child’) Customer analytics in the broader sense

Profiling and segmentation Advertising and promotion Retail optimisation (pricing, merchandising, etc) Customer services and support

IT systems monitoring and management Security and associated forensics Business operations

Suppler management, logistics, energy management

Industry specific Financial services, public sector, telecoms

INPUTSMore data

Greater diversityFaster acquisition

More sources

ANALYSISMore urgency

Less predictabilityMore granularity

More historySmaller time-slices

Page 13: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 13

But vanilla Hadoop seldom the answer Enterprise readiness of Hadoop

Resilience, security, integration friendliness Apache tools relatively raw, so look out for other distributions

Cloudera, Hortonworks, MapR Technologies, IBM InfoSphere BigInsights… Mainstream vendors substituting components and extending framework

Hadoop becoming an engine that sits behind commercial frameworks and tools IBM, Microsoft, Oracle, SAP, SAS, EMC, Teradata, …

And Hadoop doesn’t define the whole advanced data management and analytics opportunity anyway Enhanced RDBMS, next generation data warehousing, NoSQL, statistical

modelling, predictive analytics, time-series analysis, in-memory databases, stream based processing engines, and more…. it’s a pretty lively area

Page 14: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 14

Use of traditional and emerging technologies

Legacy databases and file systems

General purpose RDBMS servers

High performance RDBMS configurations

OLAP multi-dimensional database systems

Write once read many (WORM) databases

Rule-based stream processing engines

In memory databases

Scale-out storage architectures

Distributed indexing and search

Distributed data analytics engines

0% 20% 40% 60% 80% 100%

5 (Extensive use) 4 3 2 1 (Not used at all) Unsure

Current level of use

Series1

-60% -40% -20% 0% 20% 40% 60%

Less use More use

Change over next 3 years

Page 15: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 15

Taking a joined up approachDerivative

structured data

Business models and policies

Business insights

Actionable rules

Front line staffCustomers

& suppliers

Data scientists

Traditional BI systems Business

decision makers

Operational data

£

Advanced analyticsExternal

feeds

Operational data

Operational systems

Page 16: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 16

Common challenges organisations face Culture of driving via the rear view mirror

Too much focus on ‘lag’ rather than ‘lead’ indicators Emphasis on planning/score keeping rather than in-flight control

Management and decision making issues Lack of business and political alignment between divisions Parochial approach to budgeting and investment in IT

Fragmented and disjointed systems and information Different formats, different coding structures Different levels of accuracy, quality and completeness

Governance and control Ownership of source data often ambiguous Security, privacy and compliance challenges of centralised big data repositories

Business and IT staff don’t know what they don’t know Locked into historical perceptions and assumptions Knowledge and skills gap often not recognised

Page 17: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 17

Looking to the future Blurring of the lines

Big data and traditional BI Operational control and analytics Analysts and business people Managers and front-line staff On premise and cloud Mobile and office based

KEY QUESTIONS

How many of those data stores can be combined? Layering of analytics tools over big data infrastructure Promise and potential of in memory solutions

Role of deep space skills vs standard models and templates? How quickly will the cultural shifts take place?

Page 18: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 18

How much do you agree or disagree with the following statements?

Developments in advanced storage, access and analytics can allow us to tackle problems today that were either too hard or too expensive to deal with in the past

Developments in advanced storage, access and analytics can allow us to take different and better approaches to tackling some key business requirements

Vendors and consulting firms are well geared up to providing us with the support and services we need to take advanced storage, access and analytics on board effectively

0% 20% 40% 60% 80% 100%

5 (Totally agree) 4 3 2 1 (Totally disagree) Unsure

Page 19: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 19

Thank You

Page 20: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 20 Copyright 2012 Freeform Dynamics Ltd

Big Data in ContextA practical, real-world view

BCS Event, LeedsNovember 2012

Dale VileCEO & Research Director

Twitter: dale_vileBlog: researchbeat.com

Freeform Dynamics Ltdwww.freeformdynamics.com

Page 21: Copyright 2012 Freeform Dynamics Ltd 1 Big Data in Context A practical, real-world view BCS Event, Leeds November 2012 Dale Vile CEO & Research Director

Copyright 2012 Freeform Dynamics Ltd 21

About Freeform DynamicsMission: To make emerging ideas and technologies

more accessible the mainstream organisations

Cut through vendor promises and hypeDecipher aspirational marketing aimed at early adoptersPick the brains of early movers and learn from their experienceDistil out critical success factors, tips, tricks and traps Provide advice to the broader community in plain English

MechanicsBriefings with IT vendors and service providersPrimary research - face to face, telephone and onlineUse of press and social media to get stuff out there