copyright © 2016, oracle and/or its affiliates. all rights...

Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

AccelerateApplicationTroubleshootingwithOracleLogAnalyticsCloudServiceBrianHengenSalesEngineeringDirectorOracle

Confidential– OracleInternal/Restricted/HighlyRestricted 2


SafeHarborStatementThefollowingisintendedtooutlineourgeneralproductdirection.Itisintendedforinformationpurposesonly,andmaynotbeincorporatedintoanycontract.Itisnotacommitmenttodeliveranymaterial,code,orfunctionality,andshouldnotberelieduponinmakingpurchasingdecisions.Thedevelopment,release,andtimingofanyfeaturesorfunctionalitydescribedforOracle’sproductsremainsatthesolediscretionofOracle.



Agenda

OracleManagementCloudOverview

TroubleshootingChallenges

IntroductiontoLogAnalytics:KeyUseCases

KeyCapabilities

Demo

1

2

3

4

5



MultipleClouds

ContinuousIntegration

Containers

ContinuousDelivery

PolyglotLanguages

Micro-Services

OnPremise

5

Application,InfrastructureTopologiesIncreasinglyComplexandDynamic

AgileDevelopment

Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.| 6

OurVision

CompletesuiteofITOperationssolutions

Designedforheterogeneousapplicationsandinfrastructure

RapidtimetovalueOnPremise

ApplicationPerformanceMonitoring Log

Analytics ITAnalytics

InfrastructureMonitoring

Compliance

Orchestration

Brand-newservicesOctober2016

SecurityMonitoring&Analytics


01100100 01100001 01110100 01100001 0110010001100001 01110100 0100 0110000101100100 01100001 01110100 01100001 0110010001100001 01011 01110100110000101100100 01100001 01110100 110000101100100 01100001 01110100 011000010110010001100001 01110100 110000101100100 0100111 01100001 01110100110000101100100 01100001 01110100 01100001 011010 0110010001100001 0111010001100001 0110010001100001 01110100 01001 01100001 0110010001100001 0111010001100001 0110010001100001 01001 01110100 01100001 0110010001100001 0111010001100001 0100101001 001 0110010001100001 01110100 01100001 011001000110000101110100 010011 01100001 0110010001100001 01110100 01100001 01100100 0110000101001 01110100 01100001 0110010001100001 01110100 01100001 01100100 0100 0110000101110100 01100001 0110010001100001 01110100 01000100 0100 11000010110010001100001 01110100 110000101100100 01100001 01110100 01100001 011001000110000101110100 110000101100100 01100001 010001 01110100 110000101100100 0110000101110100 01100001 01000100 010011 0110010001100001 01110100 011000010110010001100001 01110100 01000 01110100 110000101100100 01100001 0111010001100001 01000100 010011 0110010001100001 01110100 01100001 011001000110000101110100 010011


Complete,IntegratedSuitepoweredbymachinelearning

ENDUSEREXPERIENCE

APPLICATION

MIDDLETIER

DATATIER

VIRTUALIZATIONTIER

VM CONTAINER

INFRASTRUCTURETIER

VM CONTAINER

RealUsersSyntheticUsers

AppmetricsTransactions

ServermetricsDiagnosticsLogs

HostmetricsVMmetricsContainermetrics

CMDBTicketsAlerts

✔ GREATERAGILITY

✔ INCREASEDSTABILITY

✔ FEWEROUTAGES

UnifiedPlatform


Agenda




KeyCapabilities

Demo

1

2

3

4

5



ExtractingInformationfromLogsisChallenging…

• Logdataisscattered• Infrastructure,server,platformandapplicationlogs

• Logcontentandformatisdiverse• Proprietaryandgrowingover40%*everyyear

• Elasticapplicationtopologies• Makeitdifficulttoanalyzetherightdata

*Monash Research:Growthinmachine-generateddata

ServersVirtualMachines

Applications Databases


Agenda




KeyCapabilities

Demo

1

2

3

4

5



ExtractingInsightfromLogData

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<<

Academics

Analytics

Arrow1

AerospaceAndDefense

Application

Arrow2

Airline

ArchivingData

ATM

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<<

BarGraph

Billing

BigData

Blog

Building_EnterpriseBiz

BigServer

Budgeting

Building_Factory Building_LargeFactory

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<<

DataAggregation

DataManagement

DataCenter

DataMining

Database

DataIntegration

DataSecurity

DatabaseAdministrator_Female

DatabaseAdministrator_Male

OrderNumber

TimeStamp

HostName

2015-05-10T12:59:52.212:INFO:OrderApp-3212:Ordertype:Failed,cust:933373,order:3997396,region:APAC

<May10,201512:59:50PMPST><Error><Server><BEA-002608><TheListenThreadclosedbecauseofanerror>java.sql.SQLException:ClosedConnection

atoracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:70)atprocessOrders.acme.com(SubmitOrder.java:112)

MonAug1709:37:31PDT2016Errorsinfile /ora_db_home/app/oracle/admin/ORCL/bdump/orcl1_dw04_1297.trc:ORA-00600:internal error code,arguments:[kghstack_underflow_internal_3],[0x2AFA326CAFC0],[rpi role space],[],[],[],[],[]ORA-19502:write error onfile "/ora_common/orcl/exports/daily/orcl_full_20160718_05.exp",blockno560899(blocksize=4096)ORA-27072:FileI/Oerror Linux-x86_64Error:28:No space left ondevice

May10,201522:04:29myhost.acme.com:routerdnsprobe[276]:dns queryfailedMay10,201522:04:30myhost.acme.com:routerdnsprobe[276]:PrimaryDNSserverIsDown...SwitchingToSecondaryDNSserverMay10,201522:04:30myhost.acme.com:routerdnsprobe[276]:SwitchingBackToPrimaryDNSserver

ErrorMessage


LogManagement:UseCases

LOGS

OPERATIONALINTELLIGENCE

CUSTOMERPROFILEANDBEHAVIOR

COMPLIANCE

SECURITYFORENSICS

PERFORMANCEMONITORING

PROBLEMTROUBLESHOOTING


OracleManagementCloud- LogAnalytics

13

DatabaseApplication

Storage EMCCRepository

Application

Storage

DataCenter

PrivateCloud

OraclePublicCloud

AWS

Logs+

OperationalData

ACloudServicethatleveragesamodern,secure,big-dataplatform

Monitor,aggregate,analyze,search,explore,correlateAllLogDatafromyourapplicationsandinfrastructure

(on-premiseandcloud)inreal-time

OracleApplication

Storage

DatabaseApplication

Storage


KeyBusinessValue

OracleConfidential– Internal 14

DetectproblemsearlyTroubleshootproblemsfasterCollaborativeDevOps

LowerInvestmentLowerLearningCurveNoHardware/Software

MakeBetterDecisionsEfficientandAccurateProblemTroubleshooting

FastTimetoValue

Real-timeoperationalinsightHarnessmachinedataforapphealth&availability


Agenda




KeyCapabilities

Demo

1

2

3

4

5



LightTouchAggregation

ExploringLogData:KeyFeatures

TopologyAwareness

MachineLearning Dashboards

16

IntegratedServices

ProactiveMonitoring


LightTouch,SecureAggregation

• Ingest,parseandanalyzeANYlogfile– Anyinfrastructure,Anyapplication,Anyplatform,Syslogs

– Out-of-boxparsers

• Securelogdataupload– HTTPS,Compressed

• Mask/Redactsensitiveinformationinlogs• Simplifiedconfiguration– Auto-enablelogmonitoring

LogSourceParsers


AccurateTroubleshootingwithTopology-AwareLogExplorationDemonstration



ImproveTroubleshootingEfficiencywithMachineLearningDemonstration



MachineLearningBasedPatternandOutlierDetection

Aug1811:00:57UnabletocreatefileABC.txt foruserrootAug1823:07:26UnabletocreatefileDEF.txt foruserlarryAug1823:08:30UnabletocreatefileXYZ.ppt forusermoeAug1823:08:22UnabletocreatefileZZ.top forusercurlyAug1823:08:01Succeededauthorizingright'system.priv.admin’

Reducetheabovelogentriestoapatternandananomaly

Pattern:<Date>Unabletocreatefile<File-Name>foruser<User-Name>

Outlier:Aug1823:08:01Succeededauthorizingright'system.priv.admin'

• Clustergroupswithhighfrequencycountsidentifytrends• Trendscanrapidlyidentifythesuddenincreaseordecreaseoflogevents

• Clustergroupswithlowfrequencycountsidentifyoutliers• Outlierscanbe“interesting”eventsthatleadtorapidtroubleshooting

• Clusterresultsrapidlyhelpidentify“static”and“variable”portionsoflogentries


ProactiveMonitoringandAlerting

• Savedsearchalertingbasedonschedules– Alertruleswithstaticthresholds– Alertrulesbasedonautomaticbaselines

• Real-time,in-linealerting– Continuousevaluationofalertcondition

• Actions– Notifications– Anomalydetection– Business-metricintegration


IntegratedServices

• EasilyexpandtroubleshootingeffortbydrillingintologsfromyourAPMtool• Easilyknowwhathappenedinyourapplication,platformandinfrastructurelogsincontextofyourapplicationrequestflowswithinthespecifictimeofissue• AutomaticallyloadandanalyzelogsfromOrchestration,Complianceservice

22

DrilldowntoLog


ForMoreInformationafterOpenWorld

Cloud.oracle.com/management

#MgmtCloud@OracleMgmtCloud

blogs.oracle.com/cloud


SafeHarborStatementTheprecedingisintendedtooutlineourgeneralproductdirection.Itisintendedforinformationpurposesonly,andmaynotbeincorporatedintoanycontract.Itisnotacommitmenttodeliveranymaterial,code,orfunctionality,andshouldnotberelieduponinmakingpurchasingdecisions.Thedevelopment,release,andtimingofanyfeaturesorfunctionalitydescribedforOracle’sproductsremainsatthesolediscretionofOracle.

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