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Copyright is owned by the Author of the thesis. Permission is given for a copy to be downloaded by an individual for the purpose of research and private study only. The thesis may not be reproduced elsewhere without the permission of the Author.

CONSUMER BEHAVIOUR AND FOOD PROCESSOR RESPONSE TOWARDS ETHNIC FOOD IN EAST JAVA,

INDONESIA

A thesis presented in partial fulfilment of the requirements for the degree of

Doctor of Philosophy (PhD)

Inst itute o f Natural Res ource s

Massey University Palmerston North, New Zealand

HARI DWI UTAMI ------- -

2004

o MasseyUniversity COLLEGE OF SCIENCES

CANDIDATE'S DECLARATION

INSTITUTE OF NATURAL

RESOURCES

Agricuhural/Horticultural

Systems & Management

Private Bag 11 222, Palmerston North,

New Zealand

Telephone: 64 6 356 9099 Facsimile: 64 6 350 5680

This is to certify that the research carried out for my Doctoral thesis entitled

"Consumer behaviour and food processor response towards ethnic food in East

Java, Indonesia" in the Institute of Natural Resources, College of Sciences, Massey

University, Turitea Campus, New Zealand is my own work and that the thesis

material has not been used in part or in whole for any other qualification.

Candidate's Name

Signature

�() -01 - J-oO �

Te Kunenga ki P-CuelTuToa Inception to Infinity: Massey University's commitment to learning as a life-long journey

o MasseyUniversity COLLEGE OF SCIENCES

SUPERVISOR'S OECLARA TION

INSTITUTE OF NATURAL

RESOURCES

Agricuhural/Horticuhural

Systems 8. Management

Private Bag 11 222, Palmerston North,

New Zealand

Telephone: 64 6 356 9099

Facsimile: 64 6 350 5680

,--

This is to certify that the research carried out for the Doctoral thesis entitled

"Consumer behaviour and food processor response towards ethnic food in East

Java, Indonesia" was done by Hari Dwi Utami in the Institute of Natural Resources,

College of Sciences, Massey University, Turitea Campus, New Zealand. The thesis

material has not been used in part or in whole for any other qualification, and I

confirm that the candidate has pursued the course of study in accordance with the

requirements of the Massey University regulations.

Supervisor's Name: Associate Professor Steven Morris

( (D ,� UI £�-v J. C� hr u rS£u

Signature 17 A-1 & �/I..A. � C'-- �-

/V ';jj �

Te l{unenga ki Pun: hUToa ,�

Inception to Infinity: Massey University's commitment to learning as a life-long journey

o Massey University COLLEGE OF SCIENCES

CERTIFICATE OF REGULATORY COMPLIANCE

INSTITUTE OF NATURAL

RESOURCES

Agricultural/Horticultural

Systems 8. Management

Private Bag 11 222. Palmerston North.

New Zealand

Telephone: 64 6 356 9099

Facsimile: 64 6 350 5680

This is to certify that the research carried out in the Doctoral Thesis entitled

"Consumer behaviour and food processor response towards ethnic food in East

Java, Indonesia" in the Institute of Natural Resources, College of Sciences, at

Massey University, New Zealand:

(a) is the original work of the candidate, except as indicated by appropriate

attribution in the text and/or in the acknowledgements;

(b) that the text, excluding appendices/annexes, does not exceed 100,000 words;

(c) all the ethical requirements applicable to this study have been complied with

as required by Massey University, other organisations and/or committees

which had a particular association with this study, and relevant legislation.

Please insert Ethical Authorisation code(s) here: (if applicable) F)tJ p(O�oc...e-e 01(71

Candidate's Name: t-t�\ Dlut \)\-A\V\\ Supervisor's Name: .S .T- ('10..'-;<� �.� (tui1�v�� Signature: � Signature: (/()f�

Date: "h - I - 01 Date:

'le Kunen!!3. ki P·urehuroa �-)

Inception to Infinity: Massey University's commitment to learning as a life-long journey

ABSTRACT

This research examined two ethnic foods, Malang meatballs and Kediri tofu as representative of ethnic foods in East Java, Indonesia. The study examined how consumers behave in relation to their own ethnic food and how food processors respond towards these foods. Consumer behaviour was viewed as the purchasing decision process : purchasing intention, purchasing action and the satisfaction towards these foods. Food processor response was explained by the processing and marketing strategies towards ethnic foods.

Multistage area sampling was used to randomly select 400 households from either Malang or Kediri areas (200 urban and 200 rural) as consumer respondents. One hundred meatball processors and 86 tofu processors respondents were selected from urban areas using cluster sampling. Respondents were interviewed using a structured questionnaire by the researcher and enumerators. Logistic regression analysis was used to analyse consumer behaviour towards ethnic food. Multiple and logistic regression procedures were applied to analyse the response of the home meatball industries (the HMls) or the home tofu industries (the HTls) towards ethnic food.

The results from this study can contribute to a better understanding of consumers' preferences towards Malang meatballs (an animal protein based food) or Kediri tofu (a plant protein based food). Firstly, consumers preferred Malang meatballs compared to street foods (i .e . 'soto', 'tahu campur', and fried noodle), and Kediri tofu than other types of tofu (i .e . fried tofu and regular tofu). Consumers who preferred unique taste and lived in urban areas would choose Kediri tofu, whereas younger consumers who concerned freshness and a 'halal food' may select Malang meatballs. Unlike Kediri tofu, the availability of Malang meatballs can increase consumers' purchasing action towards this product. However, surrounding cold air temperature influenced consumers In selecting these foods. Similar to Malang meatballs, an increase in repeat purchase towards Kediri tofu might be used as representative of consumers satisfaction towards this food.

Secondly, urban and rural consumers' preference towards Malang meatballs and Kediri tofu is characterised by the type of ethnic food. Unlike Malang meatballs, rural

11 ABSTRACT

consumers' choice towards Kediri tofu was associated with an actual purchase,

however this appeared no relationship with their satisfaction towards Kediri tofu. This

was related to rural consumers' choice for Kediri tofu being based more on product

appearance, aroma, originality, place (i .e. a clean and a convenient place), and the

offering good service. Rural consumers who perceived the importance of knowledge

(i .e. food quality, nutrition, and 'halal food'), other people's influence, and surrounding

air temperature may select Malang meatballs as snack due to self-service offered by

sellers. Married urban consumers tended to select Kediri tofu, whereas single

consumers who had more female household members would improve the choice for

Malang meatballs . Urban and rural consumers who had a high education level (�

secondary school) might choice Kediri tofu because they preferred unique taste of this

product, whereas female consumers selected Malang meatballs more . In contrast to

Kediri tofu, the availabil ity of Malang meatballs would increase consumers in

purchasing this product. Consumers would repurchase towards either Malang

meatballs or Kediri tofu if they were satisfied with these foods.

The study offers an explanation of processing and marketing strategies used by the

HMIs and the HTIs when responding towards consumers. Firstly, processing

strategies focused on machine techniques (meat cutting combined with mixing meat

and other ingredients) for the 'medium to large' (the 'MTL') group of the HMIs (using

� 5 Kg of meat per day) ; and on a manual techniques strategy (using a combination

local and imported soybean types with manual techniques in processing Kediri tofu)

for the 'MTL' group of the HTIs (using � 50 Kg of soybeans per day). Secondly, the

mixed marketing strategies are used by the HMIs: unique taste combined with

promotional tools (general); a mixing between a clean and convenient place with

good service and the time daily in selling meatballs (both groups); unique taste

combining with a low price (the 'SM') group (using < 5 Kg of meat per day); and a

low price strategy (the 'MTL' group) to meet consumers' needs (i .e . a 'halal food',

unique taste, a low price, and a convenient purchasing place). The HTIs offered a

combination of marketing strategies such as promotional tools with a convenient

selling place; the time daily for sel ling Kediri tofu mixed with the offering of a low

price, and promotional tools combined with a convenient selling place strategies (the

111 ABSTRACT

'MTL' group); offering fresh product and a low price combined with word of mouth,

and applying a convenient selling place (the ' SM' group) (using < 50 Kg of soybeans per day) to fulfil consumers' demand towards low price, originality of Kediri tofu and a convenient purchasing place.

IV

ACKNOWLEDGEMENTS

Praise is to Allah Almighty, the most Gracious, and the most Merciful, with whose

help I have been able to complete my studies.

I would like to thank to my supervisors: Dr Ganesh Rauniyar, Professor Bil l Bai ley,

Associate Professor Stephen Morris, and Professor Dr. Hari Purnomo for their

guidance, encouragement, patience, and for providing constructive ideas which made

the completion of this dissertation possible.

I am also very grateful to Professor Russ Tillman, Head of Institute Natural

Resources, Massey University, Palmerston North, New Zealand, in providing funding

for field research in Indonesia and during my thesis completion. Thanks also to

Professor Alex Chu who has initiated a collaborative project between Massey and

Brawij aya University and for providing me with the opporturIity to get a scholarship

for my Doctorate programme at Massey University.

I gratefully acknowledge the help of Professor Ken Milne, Chairperson Doctorate

Research Committee (DRC) and Mrs. Sylvia Hooker, Team Leader International

Students Support Services at Massey University whose dedicated efforts and strong

enthusiasm made this dissertation possible.

My gratitude is extended to the New Zealand Official Development Assistance

(NZODA) programme, Ministry of Foreign Affairs and Trade, Wellington, New

Zealand for the Student Scholarship and the Indonesian Government for allowing me

to study in New Zealand.

Thanks also to Professor Dr. Afnan Troena (ex-Rector of Brawijaya University) and

Professor Dr Bambang Guritno, Rector of Brawijaya University, Malang, East Java,

Indonesia in providing research funding for field research in Indonesia. Dr. Ifar

Subagyo (Dean of Faculty of Animal Husbandry, Brawijaya University), Dr.

Bambang Ali Nugroho, my colleagues and students from Brawijaya University at

v Acknowledgements

Malang city and from Kediri Islamic University at Kediri city, East Java, Indonesia for the help during field research in Indonesia.

I would to acknowledge Robert and Ruth Thompson for providing assistance in English language writing. I thank Denise Stewart (secretary in Natural Resources Management), and Denise Brunskill (secretary of Institute of Natural Resources, Massey University, Palmerston North) who always very pleased in giving assistance every time I needed. Also, I thank all my friends in New Zealand who always support me during my study at Massey University, Palmerston North, New Zealand.

Finally, I want to express my greatest thanks and deepest gratitude to my beloved mother Sundari, sisters Ir. Setyo Hari Purwati and Hari Tri Wahyuni, brothers Drs. Hari Agus Basuki and Drs. Hari Budi Wiyono, niece Ainun Pizar Seruni and nephew Prima Setyo Wiyono for their prayers, enduring love, and encouragement during my studies at Massey University, New Zealand.

Hari Dwi Utami

TABLE OF CONTENTS

Abstract . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ta ble of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

List of Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

List of Fig ures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

List of Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

<:lIJ\j>lllCIt ()�IC: I�llIt()])lJ<=llI()� ........................................................ .

1 . 1 Rationale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . .

1 .2

1 . 3

1 .4

The view of Malang meatballs and Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Background and problems . . . . . . . . . . . . . . ' " . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Thesis str ucture and outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

IV VI

XIV XVll

XVlll

1

3

4

7

1 4

<:lIJ\j>lllCIt llW(): LIllKRA llUM MVIICW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 5

2 . 1 Ethnic food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 5

2 . 2

2 .3

Cosumer behaviour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2 .2 . 1

2 .2 .2

2 .2 .3

What is consumer behaviour? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Theoretical review of consumer behaviour . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.2 .2 . 1

2 .2 .2 .2

Economic model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Psychology approaches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.2 .2 .2 .1 Fishbein model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.2 .2 .2 .2 Theory of Reasoned Action (TRA) . . . . . . . . . . . . . .

2.2 .2 .2 .3 EKB model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Factors influencing cons umers' purchasing behaviour . . . . . . . . . . . . . . . .

2 .2 . 3 . 1 Consumer chara cteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2 .2 .3 .2 Food characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2 1

2 1

22

23

26

26

27

33

37

39

43

2 .2 .3 .3 Environmental charac teris tics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Food processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2 .3 . 1 Agroindustry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.3 .2 Food processor response towards consumers and their

52

52

competitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

2 .3 .3

2 .3 .2 . 1 Processing strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 55

2 .3 .2 .2 Marke ting strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

The linkages of food enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.3 .3. 1 Vertical l inkages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2 .3 . 3 . 2 Horisontal linkages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

vi

6 1

62

64

vu

TABLE OF CONTENTS

2.3.4 The research relating to food processor response to consumers

2.3.5

and their competitors . ................. ........................................ 65

2.3.4.1 The studies related to marketing strategy...................... 65

2.3.4.2

2.3.4.1.1 The studies related to ethnic food marketing

strategy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... 68

Factors influence on food processor response towards

consumers and their competitors ............................... .

The linkage of literature review to present study ....................... ' "

69

71

CHAPTER THREE: METHODOLOGy .................................................. 74

3.1 Theoretical framework.................................................................... 74

3.1.1

3.1.2

Consumer behaviour model ................................................. .

Food processor response ..................................................... .

3.1.2.1

3.1.2.2

Processing strategy .............................................. .

Marketing strategy ............................................... .

74

84

84

88

3.2 Area selection.............................................................................. 91

3.2.1 The selection of respondents ................................................. . 92

3.2.1.1 The selection of consumer respondents........................ 92

3.2.1.2 The selection of food processor respondents.................. 97

3.3 Data collection............................................................................. 99

3.4 Analytical methods ....................................................................... 101

3.4.1 Analytical methods for consumer purchasing behaviour. . . . . . . . . . . . . . . . . 101

3.4.2 Analytical methods for food processor.......................... ............ 102

3.4.3 Data analysis procedures ..................................................... 103

3.4.3.1

3.4.3.2

3.4.3.3

3.4.3.4

Consumer purchasing behaviour towards Malang

meatballs ......................................................... 104

Consumer purchasing behaviour towards Kediri tofu ....... 109

Food processor's response towards Malang meatballs....... 109

Food processor's response towards Kediri tofu ............... 114

CHAPTER FOUR: RESULTS and DISCUSSIONS - Consumer behaviour

towards Malang meatballs ............................................................ 1 15

4.1 The profile of Malang meatballs consumer respondents ............................ 115

4.2 Consumer behaviour towards Malang meatballs ..................................... 119

4.2.1 Consumers' attitudes towards Malang meatballs and social norms .... 119

4.2.2 Cosumers' perceptions towards Malang meatballs ....................... 118

4.2.3 Purchasing intentions towards Malang meatballs ......................... 12 1

4.2.3.1 Factors associated with consumers' purchasing

intentions towards Malang meatballs ...................... ... 123

Vlll

TABLE OF CONTENTS

4.2.4 Factors associated with consumers' purchasing actions towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.2.5 Factors associated with consumers' satisfaction towards 1 28

Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 29 4.3 Comparison of urban and rural consumers' purchasing behaviour towards

4.4

Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 1 4.3 .1 Similarity of urban and rural consumers' attitudes and social norms

4.3.2

4.3.3

4.3 .4

towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 31 Urban and rural consumers' perceptions about Malang meatballs 1 33 4.3 .2 .1 Similarity urban and rural consumers' perceptions

towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 33 4.3 .2.2 Different between urban and rural consumers'

perceptions towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . 1 35 Urban and rural consumers' purchasing intentions towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . , . . . . . . . . . . . . . . . . . . . .

4.3 .3 .1 Similarity factors associated with urban and rural consumers' purchasing intentions towards Malang

1 37

meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 37 4.3. 3 .2 Different factors associated with urban and rural

consumers' purchasing intentions towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 39

Factors explaining urban and rural consumers' purchasing actions towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 45

4.3 .5 Factors explaining urban and rural consumers' satisfaction towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

General discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1 46 1 47

CHAPT ER FIV E: R ESU LTS and DISCUSSIONS - Food processor response

towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 50 5 .1 The profile of Malang meatball processor respondents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 50

5 .1 .1 General characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 50 5.1 .2 Perceptions regarding the raw materials used for Malang metaballs . . . 1 52

5 . 1 .2.1 Perceptions regarding the raw materials used for Malang meatballs by the 'small' and the 'medium to large' groups of food processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 54 5 .1 .2.1 .1 Perceptions regarding the raw materials

used for Malang meatballs by the 'small' group of food processors . . . . . . . . . . . . . . . . . . . . . . . . . . 1 54

IX

TABLE OF CONTENTS

5 . 1 .3

5 . 1 .2 . 1 .2 Perceptions regarding the raw materials

used for Malang meatballs by the 'medium

to large' group of food processors . . . . . . . . . . . . . . 1 54

Perceptions towards consumers and other external factors . . . . . . . . . . . . . . 1 56

5 .1 .3 . 1 Perceptions towards consumers and other external

factors by the 'small ' and the 'medium to large' groups

of meatball processors . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 58

5. 2 Processing strategies used by meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 1 59

5 .2. 1 The types of processing strategies . . . . . . . .. . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 59

5 .2 .1 . 1 Factor analysis of processing strategies used by

meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 59

5 .2.2 Fac tors explaining processing strategies used by meatball

processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 6 1

5 .2.3 The types of processing strategies used by the 'small ' and the

'medium to large' groups of meatball processors . . . . . . . . . . . . . . .. . . ... . . . . 1 64

5 .2.3 . 1 Factor analysis of processing st rategies used by

the 's mall ' group of meatbal l processors . . . . . . . . . . . . . . . . . . . . . . .

5 .2 .3 .2 Factor analysis of processing s trategies used by the

1 64

'medium to large' group of meatball processors . . . . . ... .. . . . . 1 64

5 .2.4 Factors associated with processing strategies used by the 'small '

and the 'medium to large' groups of meatball processors . . . . . . . . ... . . . . . . 1 65

5 .2.4. 1 Factors explaining processing strategies used by

the 'medium to large' group of meatball processors . . . ... . . . 1 67

5.3 Marketing strategies used by meatball processors . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . 1 68

5 . 3 . 1 The types of marketing strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . 1 69

5 .3 . 1 . 1 Factor analysis of marketing strategies used by

meatbal l processors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 69

5 . 3.2 Factors influencing the marketing strategies used by meatball

5 .3 .3

processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 7 1

The types of marketing strategies used by the 'small ' and the

'medium to large' groups of meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . 1 76

5 .3 . 3 . 1 Factor analysis-l of market ing stra tegies used by

5 . 3 . 3 .2

5 .3 .3 .3

the 'small ' group of meatball processors . . . . . . . . . . . . . . . . . . . . . . . 1 77

Factor analysis-2 of marketing strategies used by

the 's mall ' group meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . . 1 77

Factor analysis of marketing strategies used by

the 'medium to large' group of meatball processors . . . . . . .. . . 1 78

5 .3 .4 Factors explaining the marketing strategies used by the 's mall '

and the 'medium to large' groups of meatball processors . . . . . . . . . . . . . . . . . 1 80

x TABLE OF CONTENTS

5.3.4.1

5.3.4.2

5.4 General discussion

Similarity factors influencing the marketing strategies used by the 'small' and the 'medium to large' groups of meatball processors . . . . . . . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Different factors influencing the marketing strategies used by the 'small' and the 'medium to large' groups of meatball processors . . . . . . . . . . . .... . . . . . . . . .. . . ... . . . . ... . .. . . . . . . . 183

184

CHAPT ER SI X: R ESU LTS and DISCUSSIONS - Consumer behaviour

towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

6.1

6.2

The profile of Kediri tofu consumer respondents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consumer behaviour towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2.1 Consumer attitudes towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

188

191

191

6.2.2 Consumer perceptions towards Kediri tofu . . . . .. . . . . . . . .. . . . . . . . . . .. . ..... 193

6.2.3 Consumers' purchasing intentions towards Kediri tofu ... . ... . . . .. . . . . . . . 195

6.2.3.1 Factors associated with consumers' purchasing intentions towards Kediri tofu . . . .... . . . . . . . ... . . . ... . . . ... . . . . . 195

6.2.4 Factors associated with consumers' purchasing action towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . ... . . . . . . . . . . . . . . . . . . . . ... . . . .. . . . . . 200

6.2.5 Factors associated with consumers' satisfaction towards Kediri tofu . ... . . . ... . ...... . . . ........... . .... . ....... . . . . . . . ............ . . .. . . . 201

6.3 Comparison of urban and rural consumers' purchasing behaviour towards Kediri tofu .... . ............. . ......... . ... . ...... . ...... . . ... ......... . ... . . . . . . . . . . . . . . ... 202

6.3.1 Attitudes and social norms towards Kediri tofu by location (urban vs. rural) . . . . . . . . . . . . . . . . . . . .. . . . . .......... . . . . . . . . . . . . ... . . ..... . . ... . . . 202

6.3.1.1 Different of the urban and rural consumers' attitudes towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

6.3.2 Urban and rural consumers' perceptions related to Kediri tofu . . . . . . 205

6.3.2.1 Different of the urban and rural consumers' perceptions towards Kediri tofu . . ......... . . . .. . . .. . . ........ . . . . . . . . . . . . . . . . . 207

6.3.3 Urban and rural consumers' purchasing intentions towards Kediri tofu . . . . . . .... ....... ........ ............ ..... ....... ....... ..... ......... .... .... 209

6.3.3.1

6.3.3.2

Similarity factors explaining urban and rural consumers purchasing intentions towards Kediri tofu . . . . .. . . . . . . . .. . . . . . 209

Different factors explaining urban and rural consumers' purchasing intention towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . 211

6.3.4 Factors associated with urban and rural consumers' purchasing actions towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . 2 16

TABLE OF CONTENTS

6.3.5 Factors associated with rural consumers' satisfaction towards

Xl

Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . 217

6.4 General discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

CHAPT ER S EVEN: RESU LTS and DISCUSSIONS - Food processor

response towards Kediri tofu ................................................................... 222

7.1 The profile of Kediri tofu processor respondents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

7.1.1 General characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

7.1.2 Perceptions about the raw materials used for Kediri tofu . . . . . . . . . . . . . . . . . . 224

7.1.2.1 Perceptions about the raw materials used for Kediri tofu by the 'small' and the 'medium to large' groups of food processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

7.1.2.1.1 Similarity perceptions about the raw materials used for Kediri tofu between the 'small' and the 'medium to large' groups . . . . . ... . 226

7.1.2.1.2 Different perceptions about the raw materials used for Kediri tofu between the 'small' and the 'medium to large' groups . . . . . . . . . 226

7.1.3 Perceptions towards consumers and other external factors . . . . . . . . . . . . . . . . 227

7.1.3.1 Perceptions towards consumers and other external factors by the 'small' and the 'medium to large' groups of tofu processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 229

7.1.3.1.1 Similarity perceptions towards consumers and other external factors for the 'small' and the 'medium to large' groups of tofu processors 229

7.1.3.1.2 Different perceptions towards consumers and other external factors for the 'small' and the 'medium to large' groups of tofu processors 229

7.2 Processing strategies used by tofu processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

7.2.1 Factors explaining the processing strategies used by tofu processors . . . ... . .... . . .. ... . . ........ . . . . .. .... . ... ... .. ....... . . ... .. . ... 232

7.2.2 Types of processing strategies used by the 'small' and the 'medium to large' groups of tofu processors . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . 234

7.2.2.1 Factor analysis of processing strategies used by the 'medium to large' group of tofu prpocessors . . . . . . . . . . . . . . . . . . . 234

7.2.3 Factors associated with processing strategies used by the 'small' and the 'medium to large' groups of tofu processors . . . . . . . . . . . . 236

XlI

TABLE OF CONTENTS

7.2.3.1

7.2.3.2

Similarity factors explaining processing strategies used by the 'small' and the 'medium to large' groups of food processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Different factors explaining processing strategies used by the 'small' and the 'medium to large' groups of food processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

7.3 Marketing strategies used by tofu processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . , . ..... . 240

7.3.1 Factor analysis of the marketing strategies used by tofu processors . . . . . . 242

7.3.1.1 Factor associated with marketing strategies used by tofu processors . . . . . . . . . . . . . , . .. ..... ... .. . . ... . .... . .. . ... .. . .. .... . 242

7.3.2 Types of marketing strategies used by the 'small' and the 'medium

7.3.3

to large' groups of tofu processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

7.3.2.1 Factor analysis of marketing strategies used by the 'small' group of tofu processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

7.3.2.2 Factor analysis of marketing strategies used by the 'medium to large' group of tofu processors . . . . . . . . . . . . . . . . . . . . . 248

Factors influencing marketing strategies used by the 'small ' and the 'medium to large' groups of tofu processors . . .. . . .. . . . . . . . . . . . . . . . . . . . . . . . . . 249

7.3.3.1 Similarity factors influencing marketing strategies used by the 'small' and the 'medium to large' groups of

7.3.3.2

tofu processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Different factors influencing the marketing strategies used by the 'small' and the 'medium to large' groups of

251

tofu processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

7.4 General discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

CHAPT ER EIGHT: SUMMARY, CONC LUS IONS, and IMP LICATIONS ........ 260

8.1 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . , ....... , . .. ... .. .. ..... 260

8.1.1 Methodological considerations . . . . . . . ............... ... . .. . .. . .. . .. ... ... . ... . 260

8.1.2 Do consumers prefer ethnic food? . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

8.1.3 What regional characteristics differentiate consumer preferences towards ethnic food? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

8.1.4 Do food processors respond to consumer demand? . . . . . . . . . . . . . . . . . . . . . . . . 264

8.2 Conclusions . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

8.2.1 Consumers' preferences for Malang meatballs (an animal protein based food) and Kediri tofu (a plant protein based food) . . . . . . . . . . . . . . . . . . 268

8.2.2 Different between urban and rural condumers' preferences towards Malang meatballs and Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

X III

TABLE OF CONTENTS

8 . 3

8.2 .3 Processing and marketing strategies used by food processors in responding to consumers demand for Malang meatballs and Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2i 269 8.2.3 .1 Processing strategies used by food processors . . . . . . . . . . . . . . . . . 270 8.2 .3 .2 Marketing strategies offered by food processors . . . . . . . . . . . . 271

8 .2.4 Different between the 'small ' and the 'medium to large' groups of Malang meatballs and Kediri tofu processors' response towards consumer demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 8.2.4.1

8.2.4.2

Implications

Processing strategies used by the 'small' and the 'medium to large' groups of food processors . . . . . . . . . . . . . . . . . . . . . . . . . . , . . . . , 272 Marketing strategies used by the 'small' and the 'medium 273 to large' groups of food processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

274

REFERENCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 APPENDICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . .. . . . . . 296

Table 1.1

Table 4.1

Table 4.2

Table 4.3.1

Table 4.3.2

Table 4.3.3

Table 4.4

Table 4.5

Table 4.6.1

Table 4.6.2

Table 4.6.3

Table 5.1

Table 5.2

Table 5.3

Table 5.4

Table 5.5

Table 5.6

Table 5.7

LIST OF TABLES

Nutritive value of some foods (100 gram) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Factor loading patterns of consumers' attitudes and social norms towards Malang meatballs (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . ... . . . . . . . . . 120 Factor loading patterns of consumers' perceptions towards Malang meatballs (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Factors associated with consumers' purchasing intention towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Factors associated with consumers' purchasing action towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Factors associated with consumers' satisfaction towards Malang meatballs Factor loading patterns of urban and rural consumers' attitudes and social norms towards Malang meatballs (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . . . . .

Factor loadings pattern of urban and rural consumers' perceptions towards Malang meatballs (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Factors associated with urban and rural consumers' purchasing intention towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Factors associated with urban and rural consumers' purchasing action towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Factors associated with urban and rural consumers' satisfaction towards

122

124

124 124

132

134

138

138

Malang meatballs ................................................................... 138 Factor loading patterns of food processors' perceptions towards raw materials used for Malang meatballs (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . 153 Factor loading patterns of the perceptions towards the raw materials for the 'small' and the 'medium to large' groups (varimax rotation) . . . . . . . . . . . . . . . 155 Factor loading patterns of food processors' perceptions towards consumers and other external factors (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . 157

Factor loading patterns of food processors' perceptions towards consumers and other factors by the 'small' and the 'medium to large' groups (varimax rotation) ................................................................... 157 Percentage of processing strategies used by meatball processors . . . . . . . . . . . .

Factor loading patterns of processing strategies used by meatball processors . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Factors explaining the processing strategies used by meatball processors .

xiv

160

160 162

xv LIST OF TABLES

Table 5.8

Table 5.9

Table 5.10

Table 5.11

Table 5.12

Table 5 .1 3

Table 5.14

Table 6.1

Table 6.2

Table 6.3.1

Table 6.3.2

Table 6.3.3

Table 6.4

Table 6.5

Table 6.6.1

Table 6.6.2

Table 6.6.3

Table 7.1

Factor loading patterns of processing strategies used by the 'small' and the 'medium to large' groups of meatball processors (varimax rotation) . . . . . . . . . 162

Factors associated with processing strategies used by the 'small' and the 'medium to large' groups of meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Percentage of marketing strategies used by meatball processors . . . . . . . . . . . . 170

Factor loading patters of marketing strategies used by meatball processors (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Factors associated with the marketing strategies used by meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Factor loading patterns of marketing strategies used by the 'small' and the 'medium to large groups of meatball processors(varimax rotation) . . . . . . . . . . 179

Factors associated with the marketing strategies used by the 'small' and the 'medium to large' groups of meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 1

Factor loading patterns of consumers' attitudes towards Kediri tofu (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Factor loading patterns of consumers' perceptions towards Kediiri tofu (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Factors associated with consumers' purchasing intention towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Factors associated with consumers' purchasing action towards Kediri tofu 196

Factors associated with consumers' satisfaction towards Kediri tofu . . . . . . . 196

Factor loading patterns of attitudes and social norms towards Kediri tofu by location (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Factor loading patterns of perceptions towards Kediri tofu by location (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Factors associated with urban and rural consumers' purchasing intention towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 10

Factors associated with urban and rural consumers' purchasing action towards Kediri tofu ................................................................. 2 10

Factors associated with urban and rural consumers' satisfaction towards Kediri tofu. . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Factor loading patterns of tofu processors' perceptions towards the raw materials used for Kediri tofu (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

LIST OF TABLES

Table 7.2

Table 7.3

Table 7.4

Table 7.S Table 7.6 Table 7.7

Table 7.8

Table 7.9 Table 7.1 0

Table 7.11 Table 7.1 2

Table 7.1 3

XVI

Factor loading patterns of perceptions towards the raw materials for Kediri tofu by groups of tofu processors (varimax rotation) . . . . . . . . . . . . . . . . . 225

Factor loading patterns of perceptions towards consumers and other external factors (varimax rotation) . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Factor loading patterns of perceptions towards consumers and other external factors by the 'small' and the 'medium to large' groups (varimax rotation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Percentage of processing stategies used by tofu processors . . . . . . . . . . . . . . . . . . . 231

Factors associated with the purchasing strategies used by tofu processors . . 23 1

Factor loading patterns of processing strategies used by the 'medium to large' group of tofu processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Factors associated with processing strategies used by the 'small' and the 'medium to large' groups of tofu processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

The percentage of marketing strategies used by tofu processor . . . . . . . . . . . . . . 24 1

Factor loading patterns of marketing strategies used by tofu procesors (varimax roration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . 24 1

Factors associated with the marketing strategies used by tofu processors Factor loading patterns of marketing strategies used by the 'small' and the ' d· l ' ( . . ) me IUm to arge groups vanmax roratIon . .. . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . Factors associated with marketing strategies used by the 'small' and the

244

247

'medium to large' groups of tofu procesors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Figure 1. 1

Figure 1 .2

Figure 1 . 3

Figure 1 .4

Figure 3 . 1

Figure 3 .2

Figure 3 . 3

Figure 3 .4

Figure 3 .5

Figure 3.6

Figure 4

Figure 5

Figure 6

Figure 7

LIST OF FIGURES

Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Malang meatball seller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Kediri tofu stalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Consumer purchasing behaviour towards Malang meatballs . . . . . .. . . . . . . . . . . 75

Consumer purchasing behaviour towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . 76

Food processor response towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Food processor response towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Multistage area sampling for consumer behaviour towards ethnic food .... 94

Multistage cluster sampling for food processor response towards ethnic

food . . . . . . ................. ....... ....... ............................... ..... .... ...... 98

The profile of meatball consumer respondents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

The profile of Malang meatball processor respondents . . . . . . . . . . . . . . . . . . . . . . 151

The profile of tofu consumer respondents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

The profi le of Kediri tofu processor respondents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

xvii

LIST OF APPENDICES

Appendix 1 Correlation analysis of the explanatory variables for consumers' purchasing behaviour towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . 296

Appendix 1 .1 Correlation analysis of the explanatory variables for urban consumers' purchasing behaviour towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Appendix 1 .2 Correlation analysis of the explanatory variables for rural consumers' purchasing behaviour towards Malang meatballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 300

Appendix 1 .3 Regression analysis results of the explanatory variables for urban and rural

Appendix 2

Appendix 2.1

consumers' purchasing behaviour towards Malang meatballs . . . . . . . . . . . . . .. . . 302

Correlation analysis of explanatory variables for processing strategies used by meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . .. . .. ... .. . . . . . . . . . 303

Correlation analysis of explanatory variables for processing strategies used by the 'small' group of meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Appendix 2.2 Correlation analysis of explanatory variables of processing strategies used by the 'medium to large' group of meatball processors . . . . . . . . . . . . . . . . .. . . . . . . . 305

Appendix 3 Correlation analysis of explanatory variables for marketing strategies used by meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Appendix 3.1 Correlation analysis of explanatory variables for marketing strategies used by the 'small' group of meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Appendix 3.2 Correlation analysis of explanatory variables for marketing strategies used

Appendix 4

by the 'medium to large' group of meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . 308

Percentage of processing and marketing strategies used by meatball processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Appendix 5 Correlation analysis of explanatory variables for consumers' purchasing behaviour towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Appendix 5 .1 Correlation analysis of explanatory variables for urban consumers' purchasing behaviour towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Appendix 5 .2 Correlation analysis of explanatory variables for rural consumers' purchasing behaviour towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

Appendix 5 . 3 Results of regression analysis of explanatory variables for urban and rural

Appendix 6

consumers' purchasing behaviour towards Kediri tofu . . . . . . . . . . . . . . . . . . . . . . . . 316

Correlation analysis of explanatory variables for processing strategies used by tofu processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . 317

xviii

XIX

LIST OF APPENDICES

Appendix 6.1 Correlation analysis of explanatory variables for processing strategies used by the 'small' group of tofu processors . . . . .. . ....... . ... . . .. . . . .. . . . . . . . . . . . . . . . . 3 18

Appendix 6.2 Correlation analysis of explanatory variables for processing strategies used

Appendix 7

by the 'medium to large' group of tofu processors . . . . . . . ...... . ..... . .... . . .. . 319

Correlation analysis of explanatory variables for marketing strategies used by tofu processors . . . . . . . . . . . ..... . . . . . . . . . . .. . . . . . .. . . . . . ... . .. ... . . . . .. . . . . . . . . . . . 320

Appendix 7.1 Correlation analysis of explanatory variables for marketing strategies used by the 'small' group of tofu processors . ... . . . ... . .. . ...... . .. . ... . . . . . .. . . . ..... . 321

Appendix 7.2 Correlation analysis of explanatory variables for marketing strategies used

Appendix 8

Appendix 9

Appendix 10

Appendix 11

Appendix 12

Appendix 13

by the 'medium to large' group of tofu processors . . .. . . . . . . . . . . . . . . . . . . . . . . . . . Percentage of processing and marketing strategies used by tofu processors Factor loading patterns of processing strategies used by general and the 'small' group of tofu processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . Survey Form 1: 'Consumer behaviour towards Malang meatballs' . . . . . . . .. . . Survey Form 2: 'Food processor response towards Malang meatballs' . . . . . .

Survey Form 3: 'Consumer behaviour towards Kediri tofu' . . . . . . . . . . . . . . . . . . . Survey Form 4: 'Food processor response towards Kediri tofu' . . . . . .. . . . . . . .

322

323

323

324

332

339

347