core+paths: a design framework for findability, prioritization and value

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Core+Paths Are Gjertin Urkegjerde Halland Mona Sverrbo Halland Senior Information Architects A Design Framework for indability, Prioritization and Val

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Page 1: Core+Paths: A Design Framework for Findability, Prioritization and Value

Core+Paths

Are Gjertin Urkegjerde HallandMona Sverrbo HallandSenior Information Architects

A Design Framework for Findability, Prioritization and Value

Page 2: Core+Paths: A Design Framework for Findability, Prioritization and Value

Agenda

Why a new framework?– Seven Deadly Sins of IA

Introducing Core+Paths– Core– Inward Paths – Outward Paths

Page 3: Core+Paths: A Design Framework for Findability, Prioritization and Value

Seven Deadly Sins of IA

Page 4: Core+Paths: A Design Framework for Findability, Prioritization and Value

(1) Sin of Abstraction

”When you go too far up, abstraction-wise, you run out of oxygen. Sometimes smart thinkers just don’t know when to stop, and they create these absurd, all-encompassing, high-level pictures of the universe that are all good and fine, but don’t actually mean anything at all.”- Joel Spolsky

Page 5: Core+Paths: A Design Framework for Findability, Prioritization and Value

(2) Sin of Introvercy

© Joshua Porter: Home alone? The role of content aggregators

Page 6: Core+Paths: A Design Framework for Findability, Prioritization and Value

(3) Sin of Isolation

http://www.flickr.com/photos/brendio/147026911/

Page 7: Core+Paths: A Design Framework for Findability, Prioritization and Value

(4) Sin of Information Overload

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

100 Exabytes

12 Exabytes

All info / year

Unique info / year

All human documentsproduced last 40.000 years

© Stuart Park, based on Lesk, Berkeley SIMS, Landauer, EMC

Page 8: Core+Paths: A Design Framework for Findability, Prioritization and Value

(5) Sin of Navigation Overload

Page 9: Core+Paths: A Design Framework for Findability, Prioritization and Value

(5) Sin of Navigation Overload

Page 10: Core+Paths: A Design Framework for Findability, Prioritization and Value

(6) Sin of Futility

Missed opportunityToget går

http://www.flickr.com/photos/stuckincustoms/169376299/i

Page 11: Core+Paths: A Design Framework for Findability, Prioritization and Value

(6) Sin of Futility

Business Value

Calls to Action

Social Value

Page 12: Core+Paths: A Design Framework for Findability, Prioritization and Value

(7) Sin of Logophobia

Page 13: Core+Paths: A Design Framework for Findability, Prioritization and Value

ABOUTNESS

FINDABILITY

Page 14: Core+Paths: A Design Framework for Findability, Prioritization and Value

We need to start with The Core

Page 15: Core+Paths: A Design Framework for Findability, Prioritization and Value

How to design for Core+Paths

Offer relevant Outward Paths from the Core(Calls to Action that meet user, business and social needs)

Design Inward Paths to the Core (SEO, facets, menus, search, RSS, newsletters – any mean available)

Prioritize and design the Core (satisfy user goals through prioritized content and functionality)

Page 16: Core+Paths: A Design Framework for Findability, Prioritization and Value

Core, Inward and Outward Paths

Core

Most optimal unit of consumption

Balance business and user goals

Page 17: Core+Paths: A Design Framework for Findability, Prioritization and Value

Example: Municipality

Søk om barnehageplassSøknadsfristen for hovudopptaket er 1. mars, men ein kan søkja barnehageplass heile året. Du søkjer plass ved å bruka vår fullelektroniske søknadsportal. Her sender du oss søknaden frå dataskjermen:n Opplysningane går direkte inn i vårt barnehagesystemn Du får ei kvittering på at søknaden er motteken

Søk om barnehageplass

Kor gamalt må barnet vera før det kan byrja i barnehage?Barnet må vere fylt 10 månader før det kan begynne i barnehagen.Det kan søkjast plass i inntil 3 barnehagar.Kva er prioriterte grupper?Kor mykje kostar det?Finst det barnehagar som er opne på kvelden og om natta?Kor lang tid tar det før eg får svar på søknaden?Kan eg klage på utfallet av søknaden?

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Spørsmål & svar

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+

+

+

+

Barnehagar i Førde

Førde familiebarnehageSlåttebøen 336800 FØRDE57 83 22 47

Halbrend barnehageLiavegen 376800 FØRDE57 72 44 36

Slåttebakkane barnehageEkornlia 36800 FØRDE57 72 44 45

Kyrkjevegen barnehagePostboks 66800 FØRDE916 90 359

Prestebakken barnehageKyrkjevegen 30d6800 FØRDE57 82 04 22

Solvang barnehageSolvang 176800 FØRDE57 82 30 03

Kommunale barnehagar

Frontpage

Internal search

Google/SEO

Incoming links

Newsletters

Brochures

RSS feeds

Core: Services

Online application

Offline application

Contacts

Print

Forward to friend

Map of kindergardens

Links to kindergardens

, i.e. kindergarden

Page 18: Core+Paths: A Design Framework for Findability, Prioritization and Value

User goals Business Goals

Inward Paths Outward Paths

Calls to actionTrigger words Core elements

Core content/functionality

Supporting information, navigation and Outward Paths

Page 19: Core+Paths: A Design Framework for Findability, Prioritization and Value

Prioritize most important element

Page 20: Core+Paths: A Design Framework for Findability, Prioritization and Value

Provide supporting info as needed

Page 21: Core+Paths: A Design Framework for Findability, Prioritization and Value

Simplicity and infodesign for tasks

Page 22: Core+Paths: A Design Framework for Findability, Prioritization and Value

The Core can also be distributed

Page 23: Core+Paths: A Design Framework for Findability, Prioritization and Value

Good web apps have good Cores

Page 24: Core+Paths: A Design Framework for Findability, Prioritization and Value

Core Variations

Core Page Multiple CoresCore Flow

Core Template Long Tail CoreDistributed Core

Page 25: Core+Paths: A Design Framework for Findability, Prioritization and Value

Designing Inward Paths to the Core

Internal search

Frontpage

RSS feeds

Open APIs

Affiliates

Newsletters

Google/SEO

Page 26: Core+Paths: A Design Framework for Findability, Prioritization and Value

Add to cart

Buy used

Add to wish list

Others who bought…

You might also..,

Rate this item

Tag this item

Outward Paths: Calls to action

Page 27: Core+Paths: A Design Framework for Findability, Prioritization and Value

Calls to Action Captology

Persuasion Tunelling Rhetorics Kairos Persuasion

Paths Conversion Statistics ROI Social Design Tagging

Recommendation Systems Viral Marketing Social Media Optimization

Inward Paths Core Outward Paths

Themes and References

Findability Prioritization Value

Epicenter Design

Copy as interface Simplicity

Getting Real Adaptive Design

Agile Development Flow

Human Information Interaction

Sensemaking Hub-Spoke

IA2.0 Microformats Semantic Web APIs Personal InfoClud

Search Engine Optimization Ads

Links Search MarketingFeeds Newsletters Affiliates

Information scent Offline

marketing Site navigation

Facets Residue Attraction Tags

Taxonomies Site Search Best Bets Link-rich frontpages

Page 28: Core+Paths: A Design Framework for Findability, Prioritization and Value

Alternative Uses of Core+Paths

Simple, Adaptive Tool for Thinking Support for Intuition Jump Start Concept Zoom in Concept without Lock-in Set Redesign Priorities Client Communication Fighting Frontpage Focus

Page 29: Core+Paths: A Design Framework for Findability, Prioritization and Value

Try it!

Core Inward Paths Outward Paths

Page 30: Core+Paths: A Design Framework for Findability, Prioritization and Value

And Let’s Build a Beautiful

Information Universe!

Page 31: Core+Paths: A Design Framework for Findability, Prioritization and Value

Questions? Comments?

[email protected]

+47 908 70 026www.iallenkelhet.no

Page 32: Core+Paths: A Design Framework for Findability, Prioritization and Value

Development Processes

http://www.brandonschauer.com/blog/?p=25

Page 33: Core+Paths: A Design Framework for Findability, Prioritization and Value

Development Processes

http://www.brandonschauer.com/blog/?p=25

Page 34: Core+Paths: A Design Framework for Findability, Prioritization and Value

The Doughnut Problem

?Strateg

yPersonas

Sitemaps

Wireframes

User journeys

Prototypes

Ontologies

Taxonomies

Use Cases

Process Flows

Scenarios

Usier stories

Affinity Diagrams

Controlled Vocabularies