Corey C. Payne2300 Kingsman Lane, Virginia Beach, VA 23453

(757) 748-3402corey.c.payne@gmail.com

Skills: Testing/CM Tools UsedQualityCenter, DimensionsCM, TeamTrack, Business Mashups, WinRunner, LoadRunner, TestDirector, WinRunner QuickTest for SAP R/3, QuickTest Professional, PVCS Tracker, PVCS Version Manager, Astra QuickTest, Rational Visual Test, TestTrack by Seapine Software, Visual SourceSafe

Software Applications UsedOracle Database, Oracle Federal Financials, Microsoft SQL Server, Citrix Xenapp, Microsoft SharePoint, BMC Remedy, SAP Basis, PeopleSoft

Experience:Senior Business Consultant Nov 2015 - PresentAnthem Inc.

Duties:● Analyze, propose and design solutions to address complex and varied business needs● Translate highly complex and varied business needs into application software

requirements● Provide expertise to lower leveled consultants● Establish and maintain advanced knowledge of the provider data interface

capabilities ● Utilize Oracle and SQL Server to analyze and understand provider data and how it

interfaces with the enterprise● Consult with business partners concerning applications and implementation of

technology● Work virtually with team across the country● Mentor junior analysts on the team

Applications Analyst Mar 2011 – October 2014Digital Management Inc. (DMI) US Coast Guard Finance Center - Contract

Duties:● Owner of the Change and Release Management process● Manage change requests through the process● Ensure compliance to Change Management policies and procedures● Audit change requests ● Serve as a liaison to independent auditors of change management process● Serve as the Testing Tools Administrator, and maintain all test tool environments

and projects● Provide availability of all testing tools applications● Perform manual and automated testing of applications as needed ● Review requirements to ensure that all areas of application are tested● Develop test plans from business requirements● Troubleshoot software issues

Projects:

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Oracle 11g Upgrade● Gathered business requirements from system SMEs● Created functional and technical requirements documentation for project● Created automated and manual test plans for project● Managed testing effort. Tracked all defects and resolutions

Configuration Management Process Improvement● Gathered functional requirements from system users● Gathered business requirements from government over site committee● Configured Dimensions System to reflect process● Authored configuration management plan● Authored configuration management processes and procedures● Created test plans for project● Trained users in the use of the processes and system

Software QA Engineer Sep 2010 – Mar 2011Dominion Enterprises

Duties:● Develop and execute system and integration test cases for web-based systems● Develop and execute automated test cases using QuickTest Pro● Develop test plans from business requirements● Troubleshoot software issues● Report defects and verify fixes

Software QA Analyst Jan 2010 – Sep 2010Pinpoint IT Services

Duties:● Develop and execute system and integration test cases● Troubleshoot software issues● Develop test plans from business requirements● Report defects and verify fixes

Director, ITS Software QA and Change Management Mar 2006 – Sep 2009AMERIGROUP Corporation

Duties:● Owner of the Change and Release Management process● Chair Change Advisory Board (CAB) and Change Control Board (CCB)● Manage change requests through the process● Ensure compliance to Change Management policies and procedures● Serve as liaison between CAB and CCB● Audit change requests to ensure compliance● Serve as liaison to independent auditors of change management process● Serve as Testing Tools Administrator ● Maintain all test tool environments and projects● Ensure availability of all testing tools applications● Perform manual and automated testing of applications as needed by project teams● Review requirements to ensure that all areas of application are tested

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Projects:Mercury Testing Tools Implementation

● Served as technical and project lead● Converted manual testing processes over to automated processes● Deployed Mercury QualityCenter and Mercury QuickTest Professional● Coordinated training of all users of systems● Improved testing processes to allow for standardization of testing across all markets● Implemented testing methodologies to allow for repeatability and traceability of

testing results and defects

Serena Tools Upgrade● Served as technical lead on project● Oversaw upgrade from ChangemanDS to DimensionsCM 10 and TeamTrack 6● Coordinated process improvements to reduce complexity

o Reduced categories of changes from 7 to 4o Eliminated 15 steps from processo Removed need for physical signatures on documentation

● Incorporated reporting to allow for near real-time view of changes and states

Systems Administrator/IT Technical Services Group Lead Jun 2002 – Mar 2006 CACI, Inc.

Duties:● Provide Testing Tools Service and Support● Works independently and cooperatively with minimum supervision on testing tools

servers.● Maintain all test projects.● Ensure availability of all testing tool applications.● Perform manual and automated testing of applications as needed● Respond to authorized service requests as needed.● Perform daily checks of testing systems for maintenance and troubleshooting

purposes.● Stay up to date on service packs and fixes that address limitations or fixes to current

test environments.● Act as liaison between Integration Test Team and IT department.

● Completes additional tasks as assigned by the Group Lead.● Serve as configuration management tool administrator.● Completes and maintains an Electronic Personnel Security Questionnaire.● Maintains eligibility for a secret clearance.

Deputy Group Lead Administrative Duties● Responsible for managing the Applications Support Team, Database Administration

Team, and SAP Basis Administration Team● Meets regularly with Application Support Engineers, Database Administrators and

SAP Basis Administrators to assess ongoing projects, prioritize work and plan future activities.

● Provides daily status reports of completed and ongoing activities to the Group Lead.● Ensure operational procedures are followed by the group and identify and provide

direction for optimizing procedures.● Contributes regularly to the Project Knowledge Base.● Verifies that group documents and logs all changes to system software and

configuration.● Ensures status is updated regularly for Remedy Help Desk Tickets

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● Maintain and update group’s software inventory for tracking purposes.● Maintain training schedules for group to ensure members have the appropriate

knowledge levels.● Maintains documentation for group and projects and develops all-encompassing

internal documentation.● Developing project plans and update project statuses.● Responsible for planning and scheduling of work required by group.● Meet with Team Leads in Group to gather status updates and to prioritize work.● Attends meetings as directed by Group Lead or Data Center Manager.● Responsible for upkeep of project actuals for group.

Senior Software Tester/Lead Mar 2001 – Dec 2001Telispark – a subsidiary of Deloitte Consulting

Duties:● Lead a team of seven testers reporting directly to VP of Software Development● Analyze/write test plans and test cases● Utilize LoadRunner for load, stress, and performance testing● Use WinRunner for functional testing● Maintain and administer TestDirector repository● Testing web-based applications● Testing wireless applications● Research, analyze and deploy software test tools for QA department

Testing Tools Architect Feb 2000 – Mar 2001marchFIRST

Duties:● Research, analyze and deploy software test tools for QA department● Testing web-based applications

● Testing Client/Server Applications● Utilizing LoadRunner for load, stress, and performance testing● Using Winrunner for functional testing● Maintaining and updating test cases and defects using TestDirector● Acting as QA team lead for a group of 1-4 testers

Projects:Full Life Cycle: iFrame internet frameworkCreates a standardized platform from which to deploy, host, and maintain applications in the ASP space. Built using Microsoft Windows 2000 DNA architecture and Active Directory

● Requirements gathering – Worked with development team to review requirements● Test Plan – Designed test plan for functional, load, stress, and performance testing● Application packaging – Used Installshield for Windows installer to create

installation files for sample application● Version Control – Used Microsoft Visual SourceSafe to maintain different builds of

software

Software Testing Engineer Jan 1999 – Feb 2000IMCI Technologies

Duties: ● Testing Client/Server based applications

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● Conducting performance, functional, load, stress, and regression testing● Automating test scripts using Rational Visual Test● Maintaining and updating defect tracking database using Test Track● Evaluating additional testing tools for possible future use

Projects:Full Life Cycle: Computer Aided Dispatch System

Allows law enforcement officials to input callers’ information into the database and assign officers to incidents quickly. It also contains a map, which allows for continuous updating of mobile unit and incident locations. Front end designed with Visual C++ and MFC on Windows NT 4.0. Back end is SQL Server 7 database.

● Front End Development - Worked with developers to design CAD and map graphical front end

● Database Design - Worked with developers and DBA’s to design and implement SQL Server 7 database

● Evaluation of Testing Procedures - Created test plans and test cases for performance, functional, stress, and regression testing of front end and database

● Bug Tracking - Implemented and maintained software based defect tracking system using Test Track by Seapine Software

● CAD and Map - Conducted performance, functional, regression, and stress testing. Utilized Rational Visual Test to develop and automate test scripts

● Assessment of Client Systems: Analyzed customers’ current client hardware. Researched, tested, and installed new client systems based on requirement documents

Contract Work: Telecommunications companyCreated and implemented formalized testing procedures for testing department. Tested release of INFOLINK telephone line order-tracking system built on PwoerBuilder 6.5 with a SQL Server 6.5 back end. Application was accessed through a web browser using a Citrix server on Windows NT 3.51

● Evaluation of testing procedures – replaced current methods with formalized procedures. Instituted software configuration management system.

● Transition to New Testing Procedures - worked with customer to insure that new procedures were understood, agreed upon, and implemented.

● INFOLINK Front End – Conducted regression, functional, unit, stress, and performance testing of INFOLINK telephone line ordering system.

● Browser Testing – Conducted functional testing of INFOLINK through IE 4.01 browser.

● Testing Procedures - Created test plans and test scripts for INFOLINK ● Defect Tracking - Replaced paper defect tracking system with Test Track by Seapine

Software● Requirements Documentation - Consulted on functional requirements documents for

INFOLINK application● Testing Lab – Worked with client in creation of a secure and separate testing lab.

Recommended necessary hardware for and location of lab

Additional Training:

• SQE Software Testing Tools class• SQE Performance and Stress Testing class• Open-i 3.0 training course• QAI E-Commerce Testing class• ITIL Foundations certified

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Security Clearance: Held secret clearance

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