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TDi Customers and Markets

Your business is built on IT

Finance Utilities Healthcare Government Telco Geography

North America

Europe (West)

Europe(East)

South America

APAC

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IT Foundation Management

I’m Joe…Solaris Systems Administrator

Steve,I’m a SANS Administrator

Cheryl,Oracle DBA…

Hi. Raphael.Network Administration

Hi I’m Tania,Linux Systems Administrator

Dave,Independent Consultant

Chris here…Tools Manager

DELIVERS A COMMON:

Foundational System Operations Approach Security Model Compliance Practice

DRIVING:

Dramatic Simplification Automation of Repetitive Actions Common Practices Continuous Improvement Transparency Reliability Quality

YIELDING:

Reduced Cost Better Service Greater Agility Improved Governance Reduced Risk Command and Control

Michael…VM Administrator

Your business is built on IT

Privileged Users

Privileged Interfaces

IT Foundation Management

Page 3

What is IT Foundation Management?

Your business is built on IT

Page 4

IT Foundation Management Matters

Compliance

Change records auomatically captured

Real-time Control

Forensic Trails

Verification

Security

Privileged user security in all modes

Strong, verifiable deterent

Comprehensive forensics records

Access policy enforceable

Business Value

Operations simplified

Costs Reduced

Assets better protected

Oversight Achieved

Risks reduced

Service Improved

Agility Increased

IT Operations

Simplification

Agility

Consistency

Transparency

Automation

Mean-Time-To-Repair

Your business is built on IT